Overview

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Kapuas Palace Hotel

Jalan Gajahmada No 889, Pontianak 78122, Indonesia
+62 561 736 122

£19+

Overall guest ratings

5.6/10 OK
Based on 91 reviews

Review highlights

  • 8.9
  • 5.7
  • 3.8
  • 3.5

Nearby

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    Amenities

    • Internet
    • Concierge service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Outdoor pool
    • Restaurant
    • Air-conditioned
    • 24 hour front desk
    • Free parking
    • Free Wi-Fi
    • Non-smoking rooms available
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    5.6 OK
    Based on 91 reviews
    • 8.9 "Location is great."
    • 5.7 "Service is ok."
    • 5.0 "Breakfast is mediocre."
    • 3.8 "Vibe wasn't good."
      1.3 "87% criticized the unstylish hotel."
    • 3.5 "Rooms are not good."
      2.1 "79% said rooms were dirty."
      0.4 "96% complained about the bathroom."
      1.1 "For 89%, the rooms looked old."
      0.0 "100% thought they were poorly maintained."
    • 2.2 "Disappointing internet connection."
      1.4 "86% said the wifi quality was bad."
    • 1.5 "Generally quite dirty."
      2.1 "79% said rooms were dirty."
    View all review categories

    Overall rating

    5.5 OK
    Based on 29 reviews
    • 5.4 "Service is ok."
    • 3.7 "Rooms are not good."
    • 1.5 "Generally quite dirty."

    Overall rating

    5.2 OK
    Based on 8 reviews
    • 3.6 "Rooms are not good."

    Overall rating

    5.0 OK
    Based on 53 reviews
    • 7.5 "High comfort."
    • 7.3 "High value."
    • 5.7 "Food is average."
    • 3.3 "Rooms are not good."
      0.3 "97% complained about the bathroom."
    • 1.3 "Generally quite dirty."
    data provided by TrustYou

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