3 restaurants, a full-service spa and an outdoor pool are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 2 bars/lounges, a 24-hour fitness centre and a snack bar/deli. Banyan Tree Puebla offers 78 air-conditioned accommodations with minibars and espresso makers. Pillowtop beds feature premium bedding. 55-inch Smart televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and designer toiletries. This Puebla hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis. Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
8.4
Very good
388 reviews
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Amenities at Banyan Tree Puebla
Outdoor pool
Fitness centre
Restaurant
Bar/Lounge
Room service
Free Wi-Fi
Tea/coffee maker
Coffee machine
Coffee shop
Valet parking
Reviews of Banyan Tree Puebla
8.4
Very good
388 verified ratings
Wonderful
277
Very good
58
Good
20
Okay
8
Fair
9
Mediocre
7
Poor
9
Summary of reviews
Guests say
Most guests praised the hotel's excellent location, attentive service, comfortable beds, and spacious rooms. The breakfast was frequently highlighted as a positive aspect, with several guests enjoying the buffet and à la carte options. The hotel's design, rooftop views, and amenities were also appreciated. Some reviews mentioned minor issues with room maintenance, breakfast variety, or occasional service lapses, but overall, the feedback was very positive, especially regarding comfort and hospitality.
AI-generated from customer reviews
Location9 out of 10
Service8.5 out of 10
Bed Comfort8 out of 10
Room Size8 out of 10
Breakfast8 out of 10
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8.4/10
8.4 out of 10
135 reviews
10/10
10 out of 10
3 reviews
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10
Wonderful
Mark, Feb 2026
The hotel is clean and the staff very friendly and helpful. The rooms are spacious and also clean. We ate at two of the three restaurants for dinner. Both meals were delicious. Breakfast had a plentiful buffet of both Mexican and traditional American options. The rooftop offers lunch (also delicious) and great cocktails/mocktails with a nice view of the old city. We definitely stay here again if w...
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10
Wonderful
Cesar, Aug 2018
Pros (+) Servicio la gente que trabaja en el hotel es muy amable.
Cons (-) NA
10
Wonderful
Hani, Feb 2018
Pros (+) The hotel is new and stylish. An old building converted into a hotel where they thought of every detail. Great breakfast. Two excellent restaurants and two bars. An excellent spa. Perfect service. We enjoyed every moment
Cons (-) Every thing was perfect
Location
10 Norte #1402, Col. Barrio Del Alto, 72000 Puebla City, Puebla
What's nearby
Artist Quarter412 yd
Mercado el Parian0.3 mi
Street of Candies0.4 mi
Museo Poblano de Arte Virreinal0.5 mi
Templo de Santo Domingo0.6 mi
Capilla del Rosario0.6 mi
Zócalo de Puebla0.6 mi
Catedral de Puebla0.6 mi
Museo de Arte Popular0.7 mi
Biblioteca Palafoxiana0.7 mi
Estadio Ignacio Zaragoza0.7 mi
Amparo Museum0.7 mi
Policies
Check-in/Check-out
Check in anytime after 15:00, check out anytime before 12:00
Cancellation/pre-payment
Cancellation/pre-payment policies vary by room type and provider.
Banyan Tree Puebla
Which month has the cheapest rates at Banyan Tree Puebla?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at Banyan Tree Puebla is April, with an average nightly rate of £144. The most expensive month is October at £285 per night.
What is the cheapest day to book Banyan Tree Puebla?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book Banyan Tree Puebla is Monday, with an average nightly rate of £164. The most expensive day is Wednesday at £299 per night.
KAYAK's top tips for your stay at Banyan Tree Puebla
How long should you stay at Banyan Tree Puebla? KAYAK users usually book their rooms here for 3 days.
FAQs when booking at Banyan Tree Puebla
Where is Banyan Tree Puebla located?
Banyan Tree Puebla is located at 10 Norte #1402, Col. Barrio Del Alto, 0.8 miles from the centre of Puebla City. Artist Quarter is the closest landmark to Banyan Tree Puebla.
When is check-in time and check-out time at Banyan Tree Puebla?
Check-in time is 15:00 and check-out time is 12:00 at Banyan Tree Puebla.
Does Banyan Tree Puebla offer free Wi-Fi?
Yes, Banyan Tree Puebla offers free Wi-Fi.
How far is Banyan Tree Puebla from the airport?
Banyan Tree Puebla is 14.2 miles from Puebla City Huejotzingo. Banyan Tree Puebla is 63.6 miles from Mexico City Benito Juarez.
Does Banyan Tree Puebla have a pool?
Yes, Banyan Tree Puebla has a pool on-site.
How does KAYAK find such great Banyan Tree Puebla hotel deals?
KAYAK scours the web for all room deals available at Banyan Tree Puebla in Puebla City and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Banyan Tree Puebla and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Banyan Tree Puebla.
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