Overview

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Hôtel Universel in Rivière-du-Loup
Top Water Park Hotel

311, Boulevard Hotel-de-Ville, Rivière-du-Loup, QC G5R 5S4, Canada
+1 418 862 9520

£65+

Overall guest ratings

8.6/10 Excellent
Based on 1,995 reviews

Review highlights

  • 9.4
  • 8.5
  • 6.1
  • 5.6

Good to know

  • Clean rooms
  • Comfortable beds
  • Professional service

Nearby

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    About

    Located near a train station, Hôtel Universel in Rivière-du-Loup is a great choice for a stay in Riviere Du Loup. Guests can visit the spa to indulge in hot stone massages, body wraps, or body scrubs, and international cuisine is served at La Verriere, which is open for breakfast, lunch, and dinner. An indoor pool and a bar/lounge are offered, and rooms at this romantic hotel have conveniences like refrigerators and microwaves.

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    Hotels.com

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Laundry service
    • Meeting/Banquet facilities
    • Bicycle hire
    • Spa
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Sauna
    • Free parking
    • Storage available
    • Laundry facilities
    • Room service
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Internet (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    8.6 Excellent
    Based on 1,995 reviews
    • 9.4 "Terrific location."
      9.8 "Easily accessible by car, said 98%."
      9.8 "Great parking, according to 98%."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.5 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
      8.3 "83% thought the service was very professional."
      8.8 "Housekeeping was great, according to 88%."
    • 8.1 "Pool is good."
      8.0 "Clean pool, said 80%."
    • 8.0 "Generally very clean."
      7.7 "77% said rooms were clean."
      9.3 "93% thought it was clean."
      8.0 "Clean pool, said 80%."
    • 6.8 "Rooms are ok."
      5.7 "Only 57% said the rooms were modern."
      6.9 "For only 69%, the tv was ok."
    • 6.1 "Vibe was decent."
      5.4 "Only 54% thought, the hotel was modern."
      6.9 "Only 69% thought, the hotel was stylish."
    • 5.6 "Average amenities."
      5.4 "54% thought the building was acceptable."
      5.9 "59% said the architecture was not spectacular."
    • 5.1 "Breakfast is mediocre."
    • 4.2 "Internet is poor."
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    Overall rating

    8.6 Excellent
    Based on 997 reviews
    • 9.3 "Terrific location."
      9.7 "Great parking, according to 97%."
      9.6 "Easily accessible by car, said 96%."
    • 8.3 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
      8.2 "82% thought the service was very professional."
    • 7.9 "Good cleanliness."
      7.8 "78% said rooms were clean."
      9.0 "90% thought it was clean."
    • 7.8 "Good pool."
    • 6.6 "Average value."
    • 6.6 "Average comfort."
    • 6.4 "Rooms are ok."
    • 6.2 "Vibe was decent."
      5.3 "Only 53% thought, the hotel was modern."
      7.0 "70% said it was a stylish hotel."
    • 5.8 "Average amenities."
      5.7 "57% thought the building was acceptable."
      6.2 "62% said the architecture was not spectacular."
    • 5.1 "Breakfast is mediocre."
    View all review categories

    Overall rating

    8.4 Excellent
    Based on 897 reviews
    • 9.4 "Terrific location."
      9.8 "Easily accessible by car, said 98%."
      10.0 "100% liked the proximity to shopping."
    • 8.3 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
      8.2 "82% thought the service was very professional."
    • 8.2 "Pool is good."
      7.8 "Clean pool, said 78%."
    • 7.6 "Good cleanliness."
      7.3 "73% said rooms were clean."
      9.2 "92% thought it was clean."
      7.8 "Clean pool, said 78%."
    • 7.0 "Nice rooms."
      7.3 "73% said rooms were clean."
      7.6 "76% said the beds were comfortable."
      8.3 "83% thought rooms were spacious."
    • 6.4 "Vibe was decent."
      5.6 "Only 56% thought, the hotel was modern."
    • 5.6 "Average amenities."
      5.3 "53% thought the building was acceptable."
    • 5.0 "Breakfast is mediocre."
    • 4.0 "Internet is poor."
      4.0 "60% said the wifi quality was bad."
    View all review categories

    Overall rating

    8.2 Excellent
    Based on 39 reviews
    • 8.7 "Great service."
    • 7.8 "Tasty food."
    • 6.7 "Rooms are ok."
    • 6.6 "Average value."

    Overall rating

    8.8 Excellent
    Based on 59 reviews
    • 8.7 "Great service."
      9.3 "93% found the staff to be very friendly."
    • 7.7 "Good pool."
    • 6.8 "Rooms are ok."
    • 6.7 "Average comfort."
    Hotel type
    Water Park Hotel
    This is a wonderful water park hotel, as guests say.
    Good to know
    "Clean rooms"
    "Comfortable beds"
    "Professional service"
    data provided by TrustYou

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