Overview

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Sugar Bay Resort & Spa

6500 Estate Smith Bay, Saint Thomas Island 00802, U.S. Virgin Islands
+1 340 777 7100

£214+

Overall guest ratings

6.7/10 Good
Based on 418 reviews

Review highlights

  • 7.9
  • 7.8
  • 6.6
  • 6.0

Good to know

  • Friendly service
  • Great view

Nearby

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    About

    Sugar Bay Resort and Spa offers a private beach where you can play volleyball, plus you'll be just a 5-minute drive from Coki Beach. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, hydrotherapy, and mani/pedis. Manor House, one of 5 restaurants, serves international cuisine and is open for breakfast and dinner. 3 bars/lounges and a poolside bar are offered, and rooms at this luxurious resort have conveniences like sofa beds and refrigerators.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Babysitting or child care
    • Business centre
    • Internet
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Game room
    • Spa
    • Hot tub
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • Safe
    • Free parking
    • Playground
    • Private beach
    • Storage available
    • Terrace/Patio
    • Childrens programmes
    • Gift shop
    • Laundry facilities
    • Child pool
    • 24 Hour Front Desk
    • Pets not allowed
    • Designated smoking area
    • Wedding services
    • Outdoor tennis
    • Grill
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    Reviews

    Guest reviews

    Overall rating

    6.7 Good
    Based on 418 reviews
    • 7.9 "Good beach."
      10.0 "Beach sports facilities are great, according to 100%."
    • 7.8 "Good breakfast."
    • 7.8 "Good location."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "100% liked the proximity to shopping."
    • 7.4 "Good pool."
    • 6.8 "Rooms are ok."
      5.9 "Only 59% said rooms were clean enough."
      5.5 "Beds were acceptable for 55%."
    • 6.6 "Service is ok."
      5.6 "56% said the reception staff was ok."
      6.0 "60% said the recreation staff was ok."
      6.8 "Housekeeping was ok, according to 68%."
      6.5 "65% found the room service acceptable."
    • 6.0 "Average comfort."
      5.5 "Beds were acceptable for 55%."
      6.7 "For only 67%, the noise level was all right."
    • 5.8 "Average cleanliness."
      5.9 "Only 59% said rooms were clean enough."
      5.5 "55% thought the cleanliness of the hotel was average."
      6.7 "Only 67% thought the pool was clean."
    • 5.7 "Food is average."
      5.5 "Only 55% were satisfied with the menu."
    • 2.9 "Disappointing internet connection."
      2.6 "74% said the wifi quality was bad."
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    Overall rating

    7.3 Good
    Based on 267 reviews
    • 8.0 "Location is great."
    • 7.8 "Good bar."
    • 7.8 "Good beach."
    • 7.1 "Good pool."
    • 7.0 "Nice rooms."
      6.0 "Only 60% said rooms were clean enough."
      5.8 "Beds were acceptable for 58%."
    • 6.8 "Service is ok."
      5.5 "55% said the reception staff was ok."
    • 6.4 "Average comfort."
      5.8 "Beds were acceptable for 58%."
    • 5.8 "Average cleanliness."
      6.0 "Only 60% said rooms were clean enough."
    • 5.8 "Food is average."
    • 5.5 "Average value."
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    Overall rating

    6.7 Good
    Based on 142 reviews
    • 8.1 "Beach is lovely."
    • 7.5 "Good location."
    • 7.1 "Good service."
      7.5 "75% found the staff to be very friendly."
    • 6.7 "Rooms are ok."
    • 6.0 "Average cleanliness."
    • 5.9 "Average amenities."
      5.6 "56% thought the building was acceptable."
    • 5.6 "Food is average."
    • 5.1 "Average value."
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    Overall rating

    6.7 Good
    Based on 8 reviews
    • 5.1 "Food is average."
    Good to know
    "Friendly service"
    "Great view"
    data provided by TrustYou

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