Hong Kong Hotels

Very good all round.

The rooms are fantastic

loved the location from LKF, the great city view, and nice room

bathtub was tiny.

Nice bed, shower, excellent mobile phone rental policy

Could hear the noise from the neighboring room. Maybe a better seal of the shared door between would help. Also, didn't get a receipt for my stay. By the time I remembered it was too late to go back.

Everything was great exact the staff were rude on check in. The facilities were amazing and I did get a late check out to 2pm.

Staff were rude. They couldn't find my reservation. Waited 45 minutes for them to sort out the problem (their reservation system did not like I booked the hotel 3 hours before I arrived). They could have at least offered a drink or snack or something instead of making me stand around waiting for them to sort out the problem.

Location

The fridge not working. The alarm clock not working and showing wrong time

Hotel was nice new and new furnishings very nice, It is also located right next to a train and bus station so you can go anywhere in Hong Kong easily. The Concierge was great and so helpful in all I needed. and the staff was friendly and helpful.

The only negative is there is not a lot in the way of shopping and local restaurants just a few little take out places and 1 breakfast place. Everything else was great and we could of used the hotel restaurants but I like to try the local eateries.

Location is great - right in the middle of LKF, a short walk to Centra

I've stayed here a number of times due to the location and price, but the customer service at this hotel is the worst I've ever experienced in all of my travels. Staff is slow to do everything - check in, check out, wake up call, room service. You name it - they are terrible at it.

Comfortable size hotel and good location.

Charged for internet, exorbitant fee to extend check out for 2 hours. No coffee shop close or on premise.

Good staff, excellent facilities. The upgrade to a Junior Suite was welcome.

A little bit out of things, although they is an MTR station 5 minutes walk away. The area around the hotel isn't the smartest, although it seems perfectly safe.

Extremely comfortable bed Nice room Great staff Great view from 188

Run of the mill things expensive Dinner in 188 on NYE chaotic (no main course still after three hours) which is unacceptable given the price

Location

Noise from Bar across the road.

convenience transport. quite near to MTR station, free shuttle to airport express station.

below average servicing among 4 star hotel. Got a lots of bar nearby, may not be good for family with kids.

it was a family trip and v really enjoyed staying here, very close to shopping area and harbur....

Executive loung very poor

Everything was wonderful and the location perfect.

Rooms on the small size but great views and location.

Shuttle to Hong Kong station

Pool not open pass 9pm

The staff was incredibly helpful especially Kitty Ting. All of our needs were met.

Location and service.

Restaurant timetable. It finish very soon.

Amenities were great. Design was good. Location was great for tourism/shopping.

Waited a really really long time for a room. Promised us a room then we waited and waited after a long flight. Said they'd come to us randomly in 3 minutes. Had to repeatedly ask for room which we received at long last a little after 3 pm. ( arrived before noon) Then we had to wait an extra hour for them to find our luggage and bring it to the room. This meant a lot of lost time when time was of the essence in our trip. So, plan for this. Otherwise a great place. A lot of waiting in the cafe resto too. Hotel bar was top!

The Mira is different, standing out from the crowd due to it's designer look & outstanding staff. Put in on an MTR Station & it would be sublime. Note: Chief concierge from the Grand Melborne..enough said.

Noise - Hotel rebuilding with jack-hammer noise during day - Don't plan to be in hotel during the day.

There was no hand soap in the bathroom. This is the only hotel i have come across till today in my thirty five years of business travelling, that has no soap to wash hands. My flight got delayed by a whole day, requested not to charge for first day but refused to refund for that. I was supposed to reach on 15 evening and called them on 14th night West coast time .

Just the location

The gave us a room without a window !!

The facilities were all clean; concierge was very helpful.

The Internet fees! In this day and age, they should be able to provide free wi-fi!

The Hong Kong Mwtro's Quarry Bay station was just 5 minutes away. From there, you can travel everywhere in Hong Kong

The high Wi-Fi charge and the rude behavior from the staff. They do not make me welcome. Apart from the hotel coffee shop and other food outlets, there were no other restaurants near the hotel.

room is comfortable, clean and very bright room.

room a bit small especially the bathroom

the location and the surrounds, being nestled in a neighbouorhood.

the room was small n tight especially for family wif kid. or at least the room provided for us. the furnishings' getting old. the reception staff were not too friendly or willing in providing info.

The room size were nice and big

The bed was too hard, most light bulbs in my room didn't work, small ahower

Location of the hotel is not so good ,though you can see the harbour but the view is blocked by tall towers in front.overall a good experience of stay but could be better in terms of friendliness of staff.

Clean, good value, great with facilities Have a young daughter and the pool is very child friendly on the weekend.

Clean and comfortable. Wonderful powerful shower and nice firm bed with good quality bedding.

The extractor in the bathroom didn't seem to work resulting in excessive condensation.

No easy acces to internet. Very bad service not included in the rate

Staff was wonderful.

This hotel is an economical way to stay in Hong Kong in a great location central to public transport, ferries, easy walking and a harbor view. The staff was hardworking and friendly. No downsides to this place. It's a great find & reservations fill up quickly.

The fantastic harbour view!

The staff at the front desk gave me the wrong direction to the Four Seasons Hotel. I also got disturbed twice even when I hang the "Do Not Disturb" sign on the door.

Located in a mall, so lot of shops nearby. Easy transportation to the airport

Couldn't find the shuttle to get from the airport to the hotel

staff could not explain charges on the bill at checkout. Staff sent us to food court in mall 10 minutes before closing for food. staff was completely disinterested in helping us find our way around the city, only wanted to sell the tour and then would not talk to us. Early bird breakfast was 2 pieces of fruit and 2 pieces of bread that had been sitting out for 90 minutes and when we asked for more food (at 5:30am) no one came. Then we had to ask in the buffett for someone to restock the early bird as we were checking out for an early flight and they brought a little fruit, no coffee, no more bread/pastries.

The staff were excellent I thought. Helpful, courteous whatever the time of day/night, and very professional.

It's a good hotel if you're travelling for business or as a couple. Not a place I would recommend if you are travelling with young children. The rooms are very small compared to the more established hotels so whilst the decor and amenities provided are good, some travellers may prefer a room with a little more leg room.

Great hotel, goof buy in HKG, especially with three kid in tow, spacious and clean rooms, good beds, good babybed, babysitter trustworthy, loved thje kids, good breakfast, though place not suitable for family with small kids as you have to eat it on couches around a low table. Lots of places close to hotel.

I have stayed at this hotel several times over the years. I stay here because of a number of reasons: Its not far from MTR, its good valuve for the money, its located in a historical part of Hong Kong, can walk to the Star Ferry, interesting shopping nearby, and I get points from the Accor chain. Staff is friendly. Its nice to be centrally located in this part of Hong Kong, lots of cool restaurants nearby.

Close to expo area and close to shops

Did not change the bed sheets for three night's, customer disk service are roud !!

It was supposed to be a smoke free room, however, there was a strong smell of stale smoke in the room. I have allergies so am very sensitive to cigarette smoke. The room and cleanliness overall was excellent, but the lingering strong odor made it disagreeable.

Easy access to and from Hong Kong airport. Delicious dinner in Cantonese Restaurant.

Location, helpfulness and politeness of staff, eating opportunities

Excellent and poshy hotel with great location! We enjoyed our stay and the hotel staff was always helpful! Great breakfast!

In such a hotel WiFi should be offered free of charge!

Location, good value

Room was just TOO SMALL! I felt I was in a cage.

The hotel location is very good. It is next to one of the best shopping mall in Hong Kong. It can be easily accessed by subway. The hotel is designed with a very modern layout and the room gives you a great open view. The harbor view room gives us an unbeatable excellent view on the Hong Kong harbor. In addition, the hotel has the great gym and pool facilities. It even has couple bicycles that can be taken out for a short ride. What we like most is the shower facilities that are available for guests who can come back on late evening to take the shower before heading to the airport. I highly recommend this hotel for any business and leisure travelers. You won't be disappointed with this hotel.

FEAST & Sugar rocked! As did the linkage to City Plaza and Tai Koo MTR. The room was cool, clean and well equipped. The bed was very comfortable and the bathroom facilities acceptable. The spa products were luxurious.

Service from the receptionist was cold. The pool was okay but it was funny trying to take a dip surrounded by flats. The view from my room was also a bunch of residential flats so I had to keep my blinds closed. The hotel room was a bit pricey.

friendly service

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concierge service

airconditioning not cold enough in the room

Located in the center of HK, easy access directly from hotel elevator to Pacific Place Shopping Center, where you can find almost every brands you are looking for. Hotel Staff is very helpful and polite. Will use their service again.

Hotel Lobby is under renovation, a bit noisy, but acceptable