The pool area and sun deck and very nice, and the food, especially breakfasts were superb Extremely noisy neighbours, playing load music late at night
The executive lounge was very good for breakfast and pre dinner drinks, felt that it should have stayed open for after dinner drinks.Good location. Access to certain parts of the building required changing lifts.
Just returned from Hotel Hilton Malta feeling very relaxed. Hotel was great with excellent restaurants on site and within walking distance at the marina and nearby Spinola Bay,
Large and quiet room, nice decor, location next to the bay. Very good Thai restaurant. Poor quality of breakfast. Pooor quality of dinner in the main restaurant. Sheets were not changed daily. Very aggressive communication such as "you mustn't touch anything in the minibar or you will be charged a fortune". The hotel blocked 400eur on my credit card for two weeks.
Staff were all v. v. friendly, location, breakfast is one of the best Hilton breakfasts I've had, pools, good offer on the spa on a rainy day. Room cleaning was not up to scratch, it was of the 'lick and a promise' variety. Bed changed only once during 7 nights' stay, @ €415 per night...Housekeeping walks straight in without knocking, which is really not on. Car park is a very strange affair with hidden lifts and level 5 inside the hotel is level 0 in the car park, utterly confusing.
the atmosphere was great and relaxing and the staff was extremely helpful and friendly the water was a bit expensive...make sure that you purchase it from the grocery next door....bottle of water in hotel cost euro 4.5
A very good hotel with good facilities. Clean and accommodating staff. May be a little difficult to access sea due to sea conditions. However, 4 large swimming pools available
Scenery was pleasent but it was a little bit uphill slope to climb! The hotel. Generally if I go to malta I would prefer it again.
the staff where very nice polite and helpfull, the entertainment was good and the bar at the deck was excellent
amazing choice of breakfast! great location and nice pool area. Great being able to sit outside for a drink in the evening. towels and bed a bit hard, decor old fashioned - could have made more use of fabulous position
The front desk staff were always kind and helpful. They responded to my requests right away and gave me information I needed.
The view from the hotel was impressive. We stayed on the sixth floor. And of cause the location. The breakfast buffet was extremely boring.
I liked the room, food and staff. I was made to feel very welcome no english channels on TV
The room was very small, me and my cabin bagage and it was full. It seems to be a place not reformed since 80s, and it need it. Very old and cracked forniture and toilet. Breakfast options are very poor.
The reception staff were very helpful in terms of my questions, giving advice on how to go places around Malta. The big problem for me was Internet access: I couldn't get the wi-fi access that was advertised on the top floor of the hotel and the card system was very expensive (ie 3 euros for 75 minutes, 2 euros for 20 minutes, but was never for the full amount, always less). Moreover, the location wasn't ideal for me, as I was in Malta for work and had to go back to the capital Valletta to go anywhere. Next time I'll stay in Valletta as the surrounding district of Sliema is pretty run-down and there's not much to do, ie. no real beaches or historical sites to visit.
Excellent location, superb food/dining. Good, helpful staff. Good value for money Lousy WiFi - worst/slowest have ever experienced- used Burger Kings in hotel lobby! Did not like paying for use of minibar or safe - this was not made clear on website.
Leaving! Wasn't what i expected it to be for the money paid. No air con as stated it had. It was actually a heater, which wasn't a lot of use with temperatures around mid 30'sc. The room was very dirty ie. mucky walls, headboard on bed was black with dirt, torn stained matteress and furniture from the 1960's. I thought when i walked in the room i'd stepped into a cheap B & B in Blackpool. View from window was to a dirty courtyard which comprised of waste food, knives and forks, used condoms all thrown down on to the roof below and on courtyard. The breakfast offered on the B & B basis was only toast or cereal, very basic indeed. I paid extra for the hotel as it was supposedly in a good location. It was a huge dissapointment and i will never be wasting my money to go there again.
Rooms, although clean were basic. Staff were friendly. Good location for buses/ferries etc. Only 2 very small & slow lifts. Rooms are designed for sleeping in, and not for staying in as very basic in nature. Good local transport outside the hotel, but mixed in with lots of local traffic - can imagine the noise in the height of summer.
Position in town of Sliema. Extreme friendliness of staff. Easy access to all services to visit all parts of island.
Its location is excellent and the view from the balcony over the harbour is spectacular. Very convenient for everything.The breakfast was large. The good thing about this hotel is its location. Smoking is allowed in the bedrooms and our room smelled of cigarette smoke. The hotel appears to be in a 60's/70's time warp and furniture and fittings reflect this. Also, although it was not cheap (Euro 100 per night) it had a very high proportion of young, backpacking guests, which was unexpected. On two of the three night we stayed there, there was no fresh fruit at breakfast.
Location, in front of Sliema Sea, it's located in a very animated street with lots of cafés and terraces. Unfortunately, almost everything. Small elevators, a bedroom with accepts (alcatifa) (which is no longer used), very few light, very bad matresses (bad for your back) with no dais (estrado), no remote control for TV, bathroom with no bidet, just a small light, no water pressure in the bath and in the washing closet, poor breakfast and everywhere we go a bad smell of fried food mixed with mold (mofo) of a building and structure that has not followed tourism evolution and minimum conditions to be given to its clients. It seems Marina Hotel has stopped in time. Not to repeat, not to return, not to advise to anyone, that's for sure.
The accessibility of the local services, beach and being able to use some extra beach faciliities through the Hotel There was no fresh fruit available at breakfast It is now getting to have a tired look as will soon be in need of refurbishment
Sea view from the room is excellent. Location is good - near all points of interest, but at night you hear only the sea (if the window is opened), not music from the clubs or cafes, or something like this. Furniture looks shabby. Shower gel smelled like it's rotten. No balcony. Very weak and unstable wi-fi signal in the room.
The view of the sea and the nice coffee area at front of hotel where you could sit in side or outside
The staff was great. It does cater to older clients but that means no problem to get a great sleep. Don't understand the complaint about breakfast. It was the most comprehensive buffet that we saw in 5 weeks of travel in Italy, Sicily and Malta.Hotel a little dated but clean and the price could not be bettered for this location. no
good location To be honest, I experienced a shock just ten minutes after my arrival. A huge cockroach welcomed us as soon as we opened the bathroom. We killed it and complained to the reception. They said such things never happen and fortunately it proved to be true. We found no more cockroaches. Neither in our room, nor in other hotel facilities, it must have been a lonely guy:). Rooms were clean and tidy.
The Diplomat was in a very good position on the main sea front promenade and a 15 minute walk into the main town with lots of bars and restaurants on the way. The buffet breakfast was very good with lots of choice. The air-conditioning was not cold enough for us. After being examined by the maintenance, it seemed that there was nothing wrong with it and seemed to be the accepted temperature for the locals. Do not choose a room at the front of the hotel as there is an outside bar which is open till 2.00/3.00am and gets quite noisy and lively. The hotel was clean enough, but needs a sprucing up, a coat of paint, was a bit run down for a 4*.
Proximity to seafront. Comfortable (if tired) room. Levels of friendliness very variable, esp. front of house. I feel that a warm welcome and friendly service goes a long way. However, all requests were considered and handled reasonably effectively. Improvement suggestions to duty manager were well received and I was happy with response. Breakfasts - although included in the price - were uninspiring; food quality acceptable.
good location close to the fairy area and on the bus route to the airport very nice traditional restaurants in the area poor accommodation the room looked like wasn't rehabilitated since years - old furniture the overall conditions are meting the expectations for a maximum 2 stars hotel even thought was quite expensive
All was good - location, room, staff, food (bkfst only for us), TV, wifi. Just one thing. We checked out at 1200 but were not leaving to airport until 1800, so we wanted to leave baggage there. There is no specific place - just one corner of the lobby area - but zero security. They don't even give baggage tags. So if your bag goes, you can do nothing. Either the hotel should stop accepting bags, or start a system to run this properly. We were lucky because we could take our bags - there was no way I could leave them with no security - but I presume most visitors would have no choice.
Sea view from the room Uncomfortable bed
Room was OK, access easy, breakfast good Reception staff not so "friendly" - but still professional. Everything like WiFi, TV, room safe were charged as extras... so didn;t get used.
the veiw,personnel, food and location were excellent We did not like the top bed covers divided in two,it was impossible to get heat and so it felt cold.
The staff was very helpful and nice at the reception, at the bars, in the restaurant; the restaurant was clean and nice with a big variety of tasty meals, the service was excellent, the waiters and the cooks were very polite. The evening programmes in the Skyroom were also entertaining. No. I was really satisfied with everything.
Nice breakfast - good selection. Rooms were nice and comfortable. Hotel is right across from the bus stop. Good buffet restaurant for dining in the evening after a long day of touring.
The sea view of the room
Location in Sliema along the seaside promenade is very good. The rooms definetely need renovation. Beds are bad, fitted carpet not fresh, same for furniture. Storage for clothes not enough.
lots of facilities our balcony did not get any sun except in the early morning the spa people were not very nice swimming pool was across the road
Breakfast is good, indoor pool is very small (only 5x5 meters) but cosy, location is ok. This hotel is seriously overpriced! Don't trust the photos on the site - it's not a SPA. For the price of 4* hotel you receive a motel-like room, very used furniture, dirty towels and toilets, too old facilities, and bad view from window. This hotel would be ok for 35€ or 40€ per night, but now it does not worth the money.
relaxing feeling , very operative staff , panoramic seeing nothing
We like the location, in walking distance of restaurants, shops and harbour. It was comfortable and friendly. The restaurant was not brilliant for evening meals and the adjoining Italian restaurant was very expensive
Location, comfort, staff ... everything superb! We have spent a full week in a superior seeview suite of Hotel Preluna and enjoyed it very much. The fantastic friendliness and helpfulness of the staff is highly appreciated - Manuel, Ivanka, Desiree and the others at the front desk will never be forgotten ... Nothing missed, nothing disliked. Everything perfect.
A warm welcome when one arrives and a comfortable room. Excellent sevice always. Nothing
Yet another slightly shabby once-grande old dame to join the ranks of the nouveaux-pauvres. Overall, reasonable value for money, though certainly not 5-star quality. Perhaps 3-4 star. Items most in need of improvement - bedroom furniture (looks like Lady Stickland's origninal inventory is still in place, and rather the worse for wear) and the main restaurant - I've seen better standards in hospital canteens !! Still, beneath the "fading drapes and peeling paint" lurks some residual old world charm, which would not require a king's ransom to restore it to a semblance of its former glory. And should this happen one day, I would recommend a different interior designer - even the renovated rooms are gaudy rather than tasteful. See above. Connie Francis and Patsy Kline blaring from the adjacent bus terminal.
Swimming pool was excellent, food was very good. Staff at the reseption: very slow and not friendly. Hotel is old and a bit wornout.
This is a grand old place to stay. Right next to the bus station & the old city of Valletta. Staff very friendly and helpful. Room clean and had a great view over the harbour. The large gardens and pool are great for relaxing. Free wifi available in the bar area. Best to avoid the food at the bistro. You can get better meals in Valletta.
Amazing place, great staff, highly recommended Might be slightly noisy
Excellent localisation, confort, calm Rooms are a bit small
Perfect location. Very close to the bus terminal. Breakfast wasn't included.
The barman in the Club Bar, was excellent and the hotel majestic.
Very much, excellent value for money Staff a bit rough
The combination of the old, traditional style and feeling with the beautifully refurbished facilities; very warm and helpful personnel The elevator nearest our room (4 floors up) was out of order at times. The cost of the breakfasts seemed very high
Absolutely loved it, would definately re visit No
Sensitive conversion of lovely historic building Very spacious duplex room with ample space for reading, writing - feels very private - good location for a romantic escape - extensive covered balcony - great in summer Generous well-equipped bathroom Very quiet location in residential Sliema Though equipped with 2 wide-screen TVs - reception was of poor quality Awkward relationship with sister Victoria Hotel - who run the Capua - separate building - when going to bar/ dining room/ use of pool - No B&B/half- board package available - unlike Victoria - upholstered furniture needs recovering (in our room but especially in dining room)
Nothing Room was very small and service was not upto the star category of this hotel.
Central location, swimming pools indoor and out. Good breakfast and friendly staff.
The efficiency of the hotel reception manager.
The position was excellent, just off the promenade and walking distance to buses and ferry to Valetta. Swimming pool on the roof was a bonus on hot days. The decor needed updating and the beds were worn.
Location. The hotel is not of 4 star standard or anywhere close to that. The two single beds in the room had unfitted sheets that came off as soon as you sat down and no undersheets or matress protectors. The staff, while not rude, were far from hospitable. Overall it was fair value for money but not a pleasant experience. Fitness centre is closed for much of the weekend.
checking out we were expecting a 4 star hotel as advertised but the room was dirty and the bathroom dirty more like a backpacker rooming house.the breakfast was not a 4 star menu in fact we only ate a piece of toast and a glass of orange cordial. very disappointed.
Very nice friendly efficient staff, perfect location in Sliema along the seafront, big confortable clean room, very good breakfast and excellent dinner buffet.
The staff was friendly and the location is very easy to get to and convenient! Frankly, I have been surrounded by helpful people regardless of the modesty of the services. The quality of the bed and their internet services.
The cleaning staff were particularly cheerful, attentive and thorough - top marks! The food was generally good, but not of a standard which I would expect from a Four Star Hotel. More importantly, I would also have expected a clear indication of the cost of telephoning from the hotel. This turned out to be terribly expensive; guests should be advised of the charges clearly in the room services folder next to the section giving the international dialling codes.
i did't like the fact that they block 150 euros on my credit card when we arrive for the future expensis during my stay. i never heard of such thing before!
Absolutely everything - from check-in to check-out! The staff were professional and genuinely friendly. The room was large and comfortable and we had a side view of the pool and the bay. Even if we had a minor problem or question, it was immediatly taken care of. The indoor pool and the gym was excellent, as was the steam room and sauna. Breakfast was yummy, drinks at the bar were classy and the one dinner we had at the hotel was delicious. The gymand indoor pool were not open til after 4pm on New Year's Day (after we had checked-out).
Staff are excellent - very friendly and helpful Very Very poor value for money compared to the Intercontinental just round the corner. We stayed in a Tower room which leaked water from the rain and required a new carpet. For the same money at the Inter we could have stayed in a family room and used the VIP lounge. Breakfast was expensive and evening meal was poor for the money. We actually ended up eating at the sports bar in the Inter for 2 nights which has a better menu and far better value for money
The hotel staff made the stay pleasant. Enjoyed the lobby bar/restaurant with live piano undertainment in the evening. The wardrobe facilities including the sauna by the indoor pool needs upgrading. The fact that it also is used by none hotel residents makes it to much public. Quite a few people were making their full morning toilet.
Wonderful hotel, excellent facilities and friendly staff.
Clean and nice hotel. The Reef Club was not open, and they did not inform about this. Even the staff at the orher pool did not know there was such a club! It was supposed to open next week, but seeing the spot, I doubt it...
Everything was excellent, staff, rooms, location, they had great half/full package deals. Kids had lots to do and really enoyed themselves. Lots of sport facilities so we did lots of sports, could eat well and did not put on a gramme of weight!!!
The staff and facilities at the hotel were excellent. Very clean hotel and helpful staff. The lounge bar with piano is gorgeous. Can't say anything negative about the hotel.
did'nt a room with full sea view even though start of season
Friendliness off staff, excellent service and food, comfort and ambiance of hotel
The comfort and decor of the room were first class with a great balcony for relaxing. The breakfast buffet was rather limited. There could have been more fresh fruit, proper fruit juices and coffee. I would choose a room only option in future
la beauty farm
Very polite staff, great room with the most comfortable bed I've ever slept in! Swimming pool was closed (seasonal) and there was some construction noise due to expansion (but this is Malta-wide currently)
very friendly and helpful staff. Very comfortable. Having its own car park was a definite bonus.
Great location. Away from noisy main roads but still close to everything. Restaurant food wasn't very good and the tablecloths were always dirty.
Location near ferries and buses, shops and restaurants; good for exploring and getting around. Short ferry ride to Valetta. Recommend Chop House at Tigne Point, Aroma restaurant (and others) in town. Basic price was ok but all else was too expensive. 25 Euros/day for wifi (lobby system does not work, made and saw several complaints). Recommended not to drink tap water, but bottle in room is 3 Euro (2 Euros for six 2 litre bottles in the shop next door). Breakfast > 11 Euros, walk to the front and pay less for a better selection.
We liked the Sliema location. It was 10 minute walk to the ferry to Valletta with a steep walk back which we did not mind this at all. The food served in the bar restaurant was excellent and very reasonably priced with excellent service. Very helpful staff. The hotel has an English atmosphere which we found charming. The shop in the hotel had an excellent range of gifts, also reasonably priced. Although this hotel is not on the waterfront, we had views of the water from our balcony. There are a lot of restaurants and pubs near the hotel. Also a very easy walk to St Julians where there are heaps of restaurants. We would definitely stay there again when we return to Malta, which we intend to do, as it is such an interesting place. We found the airconditioning very warm, not only in our room but also in the bar.
Comfortable bed, excellent cuisine, friendly helpful staff
very friendly and helpfull staff good, atmosphere plenty of characture. said large balcony which we paid exra for,which was misleading.
Close to all the action Not four star in my part of the world (2 1/2 or 3 star at best), air-conditioning went on and off from movement sensors in the room and sensors on the doors - never got cold, elevators had no logic whatsoever
Surrounded by buildings under contruction. No view at all.
very clean and a good position none
Quiet at night even though in St. Julian's; View from the balcony is nice; Spacious rooms; Rooms need renovation; New towels need to be purchased as the ones available are already worn-out; Type of room whether twin or king should be clarified upon room reservation.
The fee upgrade to a junior suite, the friendliness of the staff upon arrival The overall impression given by the hotel is not the one of a 5 stars, from the bed and furnitures of the room to the various common spaces and pools. It looks more like a 4 stars or a very good 3 stars.
A very nice sea-side restaurant Paranga. The room really smells - that wet sort of smell embeded in the old sea-side hotels. Very annoying.
Suitable location, our room on the 10th floor facing the internal garten was quiet with comportable temperature without using any air conditioning Cleaningness of the pool, the pool area, toiletts and showers.
The staff were trying very hard to make up for the short comings from the hotel facilities. The rooms had a smell of dampness and the location of the hotel was in the busiest night spot in Malta. You would probably enjoy this if you were a teenager, however at our age it was a bit too much to bear.
good gym facilites but it is not a 5 star hotel by international standards. room was not cleaned until 7.30 pm on one occassion and rest of stay usually after 3pm. did not replenish tea and coffee supplies had to ask ofr them each day. no hotel dressing gowns provided as stipulated in literature(telling of facilites) that was missing from room unitl 2 days before we left.
Comfortable and well equipped There were problems with interent connection, lack of access to TV channels and the air conditioning started leaking in the middle of the night.
Amazing property! Wonderful service and very delicious food at two hotel restaurants, I would absolutely stay here again! The staff was wonderful, some of the best service I have ever received and I travel all over the world!
Not enough pool. DIdn't like the area it was located near.
It was relaxed. And had good service.
With the exception of a smell of smoking in the room this was a very clean confortable hotel 10 mins walk from Silema front. Breakfast offered a buffet style selection and the staff were friendly and helpful. It is not an ultra modern plastic building but one with character. There is a confortable lounge and sun deck, although not used. The smell of cigarette smoking on first entry to room.
good all round hotel
most of the employees are very friendly, our room was very clean, we got new towels every day, it is easy to reach the waterfront for good restaurants
The purpose of our stay was business and pleasure, I stayed with my wife on the first night, the second night I was in the UK on business, the third night I was back in the hotel with my wife. The hotel is in need of a complete refurbishment programme, especially the bedrooms.
As we were staying in Malta because my father-in-law was in Mater Dei Hospital after major cancer surgery I think it difficult to provide you with what you are seeking in this survey. We have stayed at the Imperial several times in the last 10/12 years and use it primarily for its location. My wife has stayed there more frequently over the last 40 years and it hasn't changed in all that time. Was not aware until we arrived that it was 'room only' and there was a charge for breakfast a charge for parking a refrigerator was extra a hair dryer was extra etc. I was not aware at the time I booked that although I ad booked the flight at the same time the hotel booking had given me Sat. to Sat. booking although the flight was 'arrive' early Sat. and leave Friday afternoon we therefore lost a 62 Euro day charge which was(of course) not refundable (Not a complaint just an observation from the use of the website!)
the old world charm and quietness it was wonderful
Good value for money Breakfast ok but food in the restaurant in the evening was terrible
Very characterful and large comfortable rooms. Good value for money. The location is uphill and a bit far from anything of interest-- ferries, buses, restaurants, shops etc but on the plus side this makes it very quiet
Quiet and close to restaurants and the sea. The bread at breakfast. The supper was poor.
Great location I cannot understand how wifi is chargeable at this hotel. the toilet in my room smelt of urine constantly. We asked for an ironing board 4 times but nothing showed up.
The location was wonderful. Room had a beautiful view. We were extremely happy with our hotel room. After reading so many reviews on line, was totally happy that I picked the Plaza Regency. A gym would have been nice. Otherwise, it was fine.
The view and location Our room was on sixth floor in new section of the hotel. To get to breakfast we had to go down in lift, transfer to another lift to reach dining room, which was only a few metres away horizontally.Guests in the other tower had a bridge connection.
The sea view and size of our room.
The lift wasn't working properly-Facilities in the room ( iron-bathroom no toiletries).Double glazing in the seaview room as getting very noisy.
Hotel was very good value It has been about for a while and appears to be getting an up lift which is needed It was a bit of a maze and the builders were in so noise started very early
The roof terrace pool was a real plus Our bathroom smelt a little damp
Very Little This hotel is a 'package holiday' hotel. It would be a 2 star at the most. We chose a superior room with sea view. It was on the 2nd floor overlooking 2 cafes and trees so there was no sea view. We tried to change the room but this was not possible until the next day and then it would only be on the third floor so same problem. The Maltese get up early and the noise starts at about 5 am, so if you want to sleep do not choose this hotel. There is a bus stop outside and the fumes are also quite strong so sitting on the very narrow balcony is not pleasant. The breakfast was not varied. If you like eggs then OK. No fresh fruit, yoghurts or a varied choice of foods. Coffe from a machine which was undrinkable. 'English' breakfast served on a tea plate! Bread was very nice so had to fill up on that. Staff not helpful compared with the Maltese in general. They did their job but did not do it with enthusiasm. Rooms were kept clean but beds uncomfortable. Maintenance not done. Our broken TV was never repaired. Overall this was our first visit to Malta spoilt by the hotel.
The room was very large and breakfast very rich. The position of the hotel very central. The room was not well clean,hairs and foot prints were all over the floor. Toilet was very dirty...i'm sorry to say that they don't know the word clean. The sliding door for the veranda was broken, I asked twice to fix it but it had never been done. Very cold the staff at the reception.
Amazing view from a top of the hotel, very nice and clean room, close by to all main attraction of st.Julias bay and Sliema distance to the airport, if you have early flight as I had, without taking taxi is impossible to get there.
Nice location. Near St.Julians. Bus in door
Having booked a room with a sea view, we were given a small back room with a frosted window to a service shaft for the first 3 nights.
Good location, large room which was kept clean, friendly staff and good value for money. Breakfast was below par for visitors
The reception staff were very friendly and welcoming and were most helpful at all times. The hotel is in an excellent location, a few minutes walk to the ferry to Valletta and bus connections to some of the more important destinations on the island. No matter what other reviewers might have said, I found the room large, comfortable and clean. The bed linen was clean and fresh towels were laid out each day. There was a TV in the room, contrary to my expectations, and even though the programmes were in Italian, which given Malta's geographic position, was not so surprising. Having read the reviews before booking, I chose this hotel mainly because of the rate, and though there were some shortcomings (e.g. breakfast was very basic and the breakfast room could do with redecoration) I found it to be extraordinary value for money. As a senior citizen, I found it to contain everything I needed.
The breakfast was really nice, staff excellent and helpful, and for the price it gives just enough. The hotel room itself, was not so comfy, but if you are looking just for a place where you will sleep during the nights, its just fine.
location was very good,only a short walk/bus to the town centre. very noisy,builders banging about early morning,toilet making lots of noise.bed not that comfortable.
Nicely by the sea, large room with sea view. Roome decoration was simple, facililty was basic. The old receptionist was a bit fussy and snobby.
Very comfortable beds, friendly staff Breakfast
Great View from balcony , convenient parking just outside the door , 5 min walk to shops and restaurants .
The view from our balcony The siting of the dining room. The lack of toiletries and towels. The electrics looked decidly dodgy, our electric fan did not work and buttons on the television were missing
large room and helpful staff
Friendly and helpfull personnel It's getting less proper. Bathroom is having black spots, moisty spots, joints are falling of etch. Needs refreshing
Great value for money, and great food served in the restaurants. Nothing. Was all good.
Courteous & efficient staff, great views across Sliema Creek to Valletta from the Sea View rooms. The hotel is situated on a very noisy main road, traffic noise from 6am to midnight, sometimes later - don't try sleeping with the windows open. Non Sea View rooms only look into an internal courtyard, less noise but a bit claustrophobic. Public areas are fine but some rooms could do with a bit of a refresh before they could really be classed as 4 star. Buffet breakfast is fairly basic as well for 4 star.
Car Park was great in an area hard to find parking. Staff very helpful. Buffet Restaurant was excellent. Pleasant room and very peaceful. Would definitely stay again.
very convenient location for buses & ferries to valletta & rest of island. plenty of cafes in walking distance on slema promenade. 2 twin bedroom large for europe. rooftop pool small, unheated & not really inviting. air conditioner a little tempermental
The location is perfect. One thing that is important, is the free car parking for the quests of the hotel. But most we enjoyed the indoor pool and Spa. Very relaxing experience!
We loved all of our time at Le Meridien Hotel. It is close to our house and we decided to spend the first few days of our honeymoon there before flying to Rome. My new wife and I enjoyed every moment and look forward to going again as soon as we can. Nothing at all..we we entirely happy with everything and hope to spend our anniversaries there too
clean and spacious room, great views over st julians bay. tried to book a massage for our last day the day before but there were already no available slots
The Hotel was well located, and of a good standard all round. Staff were friendly when spoken to. The music in the lifts would drive anyone insane....all the guests we shared the lifts with felt the same. The staff were not friendly, or outgoing personalities, and very much waited on us as patrons to make conversation with them. The rooms had very little information if at all any about the area and services offered at the hotel. No daily weather updates etc.... all being said though not the worst I have experienced ether
The room was good and clean The food. Especially the room service menu.
The Pool, gym and spa facilities were very good and it has a large sun terrace. It is also well located near the waterfront and lots of bars and restaurants. Building site outside our room woke us up at 7am every morning. Quality of building work and finish in hotel was sometimes poor, but this seems to be a feature of Maltese workmanship generally. Our toilet flush broke and had to be fixed. Our room safe also broke and had to be fixed. Speed of response from hotel staff could have been better.
the hotel was nice and clean the elevators system needs to be fixed. it takes forever to get elevator and then it makes frequent stops when it doesn't need to
The Hotel is without doubt 5 stars. The facilities are very good and the standard of the accomodation is excellent. I particularly liked the gym. The service sadly isn't 5 star. The staff are very good and work hard, but the standard of service is lacking. Little things were missed which is a shame. Service was lacking. Flannels not replaced, no help with bags on arrival. Restaurant staff clearing your table whilst you were up getting your food!!! Having to pay for Wi-Fi in the room.
The service,friendleness and cleanliness. N/A
Lovely room. Good location, Free parking in busy area. Good Gym/Spa. Limited room service menu.
all services of a palace at a good price. children policy very aggressive is also a major selling point.
The staff, they were very nice and helpful. Food was also lovely in the Jest Restaurant. Not much facilities, like gym or spa. There was a swimming pool however but didn't get a chance to use it
Nice decor, convenient bed, seaview Seemed a little overpriced, not everyone at the reception very attentive
The great view of Spinola Bay was a real drawcard. Its location is so easy for buses and tours and I liked the free wi-fi and loan of a laptop for use in the lobby whenever I asked. My room was very comfortable but had no tea-making facilities. The rooftop pool was great. Would have like to be able to have a cuppa in my room.
I love the location
Great staff, superb room, excellent restaurant, good location.
Everything!!! Lovely hotel, bus opposite, large rooms, great breakfasts! NO
Seaside room was spacious with a good view. Air condition worked perfectly. Nice balcony, and the large door did a good job shutting the traffic sound out. Free garage in the building. Old fashion television set and few English channels. (Lots of Italian and German, though).
The staff are great and informative. Rooms clean and quiet.
Only had a short stay, came in at 1 AM and left at 10:30 AM. Reception personnel friendly, rooms clean. Bed too soft to be confortable, Airconditioning could not cope with the "heatwave" malta was experiencing (38ºC in june)
Relaxing and pleasant environment. Well-balanced style, consistent throughout hotel and rooms. No hair dryer in the room
It was a really relaxing and enjoyable experience. The hotel had every facility possible, with lots of pools, deckchairs, several good quality restaurants,, a gym, shop and hairdresser. The buffet breakfast was magnificent. Our room looked out over the sea and it was quiet. The staff were friendly and obliging. We thoroughly enjoyed our stay. The beds in the room were very narrow single beds. I would have expected two queen size beds or at least king singles for that price. The bathroom is tired and needs retiling. The toilet leaked and it smelled.
Location, great view , comfortable room Didn`t feel as luxurious as expected for 5 star hotel
excellent room service, friendly staff, terrace, sea view location a bit far away from mainstream cultural, tourist, shopping and night life.
The massages Loud whistling noise from closed windows when the wind was blowing outside.
It was very expenisve to eat and drink in the hotel
The view from the bedroom, the space in the foyer, the comfort of the hotel. Happy with hotel
Food menu was horrible and they tried to charge me for mini bar items upon check-out. I didn't even know there was a mini bar. .
Good location, nice rooms Staff not very helpful, food average, courtesy bus offered costs more than public transport
Kindness of Hotel staff Presence of many ants in room 634, however in good igienic conditions
Friendliness of staff they were great!!! Absolutely nothing and we have been travelling and staying in hotels for 3 mths and this was the best - the people made it
proximity, very clean, people nice, breakfast good but stops at 10, too early ! it is a fake doulbe bed !! 2 single ones close only !!! i hate when hotels do like that ! ! + in the morning the mention do not disturb was on the door, but the maid knocked on the door !!! breakfast closes too early ! should be until 11, not 10. for the same price, i will go to the meridien by adding 50 euros, for sure !
Spacious room, Lot's of choice on tv channels, Hotel well positioned for nightlife, Gym & leisure suite Breakfast was very average for a 4 star hotel
Helpful staff, friendly front desk, room with a view, spacious and comfortable room, good security, quiet and relaxing, good value for the price
Location was good. The place was overpriced. Our room was old and the bedding smelt. We were charged an additional fee for a roll away and never advised. Outgoing phone calls were absurdly overpriced. The staff was stiff and cold. The food was awful. The location was great
The staff and the facilities The surroundings, too noisy and durty
Location and position near to sea The closest beaches are privately owned by ohter hotels which means people are forced to pay extra to use the facilties. The hotel should endeavour to reach an agreement with these other hotels to allow its own guests access free of charge as part of the package.
Hotel was great! Staff were pleasant and helpful. Room was spacious, clean and comfortable. No tea or coffee making facilities in room. Only available through room service, which, although not expensive is awkward, especially if you want a cup of tea in the middle of the night.
The view and size of the room were terrific. The staff could be more courteous for a 4 start hotel! The cleaning service was poor, the bathroom amenities were extremely poor. Overall it didn't feel like a 4 start hotel at all.
nothing! dirty bed sheets, small poky room and rude staff dirty bed sheets, small poky room and rude staff
I enjoyed the meal, swimming pool, convenient to go out,etc. It is not the hotel's fault that the TV had a problem during my staying.