Overview

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Grand Harbour Hotel

West Quay Road, Southampton, SO15 1AG, United Kingdom
+44 238 063 3033

£75+

Sat 10/12 Check in
Sun 11/12 Check out

Overall guest ratings

7.6/10 Good
Based on 2,820 reviews

Review highlights

  • 8.9
  • 6.7
  • 5.0
  • 4.4

Good to know

  • Friendly service

Nearby

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    About

    With a stay at Grand Harbour Hotel, you'll be centrally located in Southampton, steps from Old City Walls and Mayflower Park. This 4-star hotel is within close proximity of Tudor House and Garden and The Quays.

    Rooms

    Make yourself at home in one of the 173 air-conditioned rooms featuring plasma televisions. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

    Amenities

    Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless Internet access, concierge services, and wedding services.

    Dining

    Grab a bite to eat at the hotel's restaurant, where you can take in a garden view, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. English breakfasts are available daily for a fee.

    Business, Other Amenities

    Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Southampton? This hotel has 11484 square feet (1066.88 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle and a cruise ship terminal shuttle are provided for an additional charge.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • 24 hour front desk
    • Safe
    • Sauna
    • Storage available
    • Terrace/Patio
    • Business centre
    • Laundry facilities
    • Air-conditioned
    • Coffee shop
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
    • Steam room
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    7.6 Good
    Based on 2,820 reviews
    • 8.9 "Location is great."
    • 6.7 "Breakfast is mediocre."
    • 6.0 "Service is ok."
    • 5.6 "Vibe was decent."
    • 5.6 "Rooms are ok."
    • 5.0 "Average amenities."
    • 4.4 "Internet is poor."
    • 3.9 "Disappointing food."
    • 3.4 "Value below average."
    • 2.5 "Bar is disappointing."
    View all review categories

    Overall rating

    7.8 Good
    Based on 2,199 reviews
    • 9.0 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      9.5 "95% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 6.6 "Breakfast is mediocre."
    • 5.9 "Service is ok."
      5.5 "55% said the reception staff was ok."
      6.4 "Only 64% thought the service was professional."
    • 5.6 "Rooms are ok."
      6.1 "Beds were acceptable for 61%."
      5.6 "Only 56% said rooms were clean enough."
    • 5.5 "Vibe was decent."
      6.7 "67% thought the atmosphere was somewhat friendly."
      5.9 "59% considered the lobby entrance to be so-so."
    • 4.9 "Not very clean."
      4.0 "60% thought it was rather dirty."
      2.3 "77% said the bathroom was dirty."
      1.0 "Unclean dining area, according to 90%."
    • 4.7 "Bad amenities."
      4.8 "52% thought the building wasn't nice."
      2.2 "78% didn't like the architecture."
      4.5 "55% thought the facilities needed updating."
    • 4.5 "Internet is poor."
      2.6 "74% said the wifi quality was bad."
    • 3.8 "Disappointing food."
      3.7 "63% did not like what was on the menu."
      2.7 "The price was too high for 73%."
      3.4 "For 66%, the dining experience was not enjoyable."
      1.0 "Unclean dining area, according to 90%."
      2.2 "78% complained about the fish/seafood dishes."
      2.1 "79% did not like the vegetable dishes."
      0.3 "97% were unsatisified with the snacks."
    • 3.1 "Terrible value."
      2.7 "The price was too high for 73%."
      4.0 "60% said the breakfast was too expensive."
      1.0 "90% said beverages were too expensive."
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    Overall rating

    7.5 Good
    Based on 338 reviews
    • 8.5 "Location is great."
      9.1 "91% liked the proximity to sightseeing."
      9.9 "99% liked the proximity to shopping."
    • 7.1 "Good breakfast."
    • 6.4 "Service is ok."
      5.8 "58% said the reception staff was ok."
      6.1 "Only 61% thought the service was professional."
    • 5.5 "Vibe was decent."
    • 5.3 "Rooms are ok."
      6.5 "Beds were acceptable for 65%."
      5.8 "Only 58% said rooms were clean enough."
    • 4.6 "Internet is poor."
    • 4.5 "Pool is below average."
    • 3.5 "Disappointing food."
      3.8 "62% did not like what was on the menu."
      2.9 "The price was too high for 71%."
    • 3.3 "Value below average."
      2.9 "The price was too high for 71%."
    • 2.6 "Bar is disappointing."
    View all review categories

    Overall rating

    6.9 Good
    Based on 28 reviews
    • 5.6 "Service is ok."
    • 5.4 "Rooms are ok."

    Overall rating

    7.4 Good
    Based on 253 reviews
    • 8.6 "Location is great."
    • 6.9 "Breakfast is mediocre."
    • 6.3 "Service is ok."
      6.0 "60% said the reception staff was ok."
    • 5.2 "Rooms are ok."
      6.3 "Beds were acceptable for 63%."
      5.2 "Only 52% said rooms were clean enough."
    • 5.0 "Vibe was decent."
      5.9 "59% thought the atmosphere was somewhat friendly."
    • 4.6 "Bad amenities."
      4.7 "53% thought the building wasn't nice."
    • 4.5 "Not very clean."
      3.5 "65% thought it was rather dirty."
    • 4.0 "Disappointing food."
      4.4 "56% did not like what was on the menu."
    • 4.0 "Internet is poor."
    • 3.7 "Value below average."
    View all review categories
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Good to know
    "Friendly service"
    data provided by TrustYou

    Recent reviews

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