Overview

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Grand Harbour Hotel

West Quay Road, Southampton, SO15 1AG, United Kingdom
+44 238 063 3033

£61+

Overall guest ratings

7.5/10 Good
Based on 2,864 reviews

Review highlights

  • 9.0
  • 6.4
  • 5.3
  • 5.2

Good to know

  • Friendly service

Nearby

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    About

    With a stay at Grand Harbour Hotel, you'll be centrally located in Southampton, steps from Old City Walls and Mayflower Park. This 4-star hotel is within close proximity of Tudor House and Garden and The Quays.

    Rooms

    Make yourself at home in one of the 173 air-conditioned rooms featuring plasma televisions. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

    Amenities

    Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless Internet access, concierge services, and wedding services.

    Dining

    Grab a bite to eat at the hotel's restaurant, where you can take in a garden view, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. English breakfasts are available daily for a fee.

    Business, Other Amenities

    Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Southampton? This hotel has 11484 square feet (1066.88 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle and a cruise ship terminal shuttle are provided for an additional charge.

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    Hotels.com

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • 24 hour front desk
    • Safe
    • Sauna
    • Storage available
    • Terrace/Patio
    • Business centre
    • Laundry facilities
    • Air-conditioned
    • Coffee shop
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
    • Steam room
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    7.5 Good
    Based on 2,864 reviews
    • 9.0 "Terrific location."
    • 6.4 "Breakfast is mediocre."
    • 6.2 "Service is ok."
    • 5.5 "Internet is average."
    • 5.4 "Rooms are ok."
    • 5.3 "Average cleanliness."
    • 5.2 "Average amenities."
    • 4.1 "Disappointing food."
    • 3.7 "Value below average."
    • 2.5 "Bar is disappointing."
    View all review categories

    Overall rating

    7.8 Good
    Based on 2,148 reviews
    • 9.1 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 6.2 "Service is ok."
      5.6 "Only 56% thought the service was professional."
      5.1 "51% found the room service acceptable."
    • 6.2 "Breakfast is mediocre."
    • 5.8 "Rooms are ok."
      6.2 "Beds were acceptable for 62%."
      5.9 "Only 59% said rooms were clean enough."
    • 5.4 "Internet is average."
    • 5.0 "Average amenities."
      5.0 "50% thought the building was acceptable."
      5.3 "53% considered the lobby entrance to be so-so."
      5.6 "56% found the grounds not bad."
    • 5.0 "Vibe was decent."
      3.1 "69% criticized the unstylish hotel."
    • 3.8 "Disappointing food."
      4.1 "59% did not like what was on the menu."
      3.1 "The price was too high for 69%."
      2.9 "For 71%, the dining experience was not enjoyable."
      3.3 "67% did not enjoy the desserts."
      1.3 "Unclean dining area, according to 87%."
      1.6 "84% complained about the fish/seafood dishes."
      1.4 "86% were unsatisified with the snacks."
      3.3 "67% did not like the vegetable dishes."
    • 3.1 "Terrible value."
      3.1 "The price was too high for 69%."
      3.4 "66% said the breakfast was too expensive."
      0.9 "91% said beverages were too expensive."
    • 2.7 "Bar is disappointing."
      2.4 "Bar service was unacceptable, according to 76%."
      0.9 "91% said beverages were too expensive."
      3.9 "Alcoholic drinks were awful, according to 61%."
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    Overall rating

    7.4 Good
    Based on 372 reviews
    • 8.9 "Location is great."
      9.9 "99% liked the proximity to shopping."
      9.5 "95% liked the proximity to sightseeing."
    • 6.6 "Breakfast is mediocre."
    • 5.7 "Vibe was decent."
      6.3 "Only 63% thought, the hotel was stylish."
    • 5.7 "Average comfort."
      5.3 "Beds were acceptable for 53%."
    • 5.6 "Average amenities."
      5.7 "57% thought the building was acceptable."
    • 5.5 "Service is ok."
      5.1 "51% said the reception staff was ok."
    • 4.3 "Rooms are not good."
      1.0 "90% thought they were poorly maintained."
      2.5 "75% complained about the bathroom."
      4.0 "60% didn't like the balcony."
    • 3.5 "Value below average."
      3.3 "The price was too high for 67%."
    • 3.5 "Disappointing food."
      4.1 "59% did not like what was on the menu."
      3.3 "The price was too high for 67%."
    • 2.7 "Bar is disappointing."
      2.5 "Bar service was unacceptable, according to 75%."
    View all review categories

    Overall rating

    6.9 Good
    Based on 28 reviews
    • 5.9 "Service is ok."
    • 5.0 "Rooms are ok."

    Overall rating

    7.4 Good
    Based on 315 reviews
    • 8.9 "Location is great."
      9.9 "99% liked the proximity to shopping."
    • 6.5 "Breakfast is mediocre."
    • 6.1 "Service is ok."
    • 5.3 "Internet is average."
    • 5.0 "Rooms are ok."
      2.8 "72% complained about the bathroom."
      1.2 "88% thought they were poorly maintained."
      0.3 "97% were disappointed with the minibar."
    • 4.9 "Not very clean."
      4.1 "59% thought it was rather dirty."
    • 4.8 "Vibe wasn't good."
      2.9 "71% criticized the unstylish hotel."
    • 4.7 "Bad amenities."
      4.9 "51% thought the building wasn't nice."
    • 4.0 "Disappointing food."
      4.4 "56% did not like what was on the menu."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Good to know
    "Friendly service"
    data provided by TrustYou

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