Hotels near Tamuning Guam Intl airport

Hotels near Tamuning Guam Intl airport

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Guam Intl (GUM) - Tamuning, Guam
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Best hotels near Tamuning Guam Intl airport

Cleanliness
7.8
Comfort
7.9
Facilities
7.6
Food
7.3
Location
8.6
Overall 8.0 Excellent
Based on 885 reviews
Cleanliness
7.8
Comfort
7.9
Facilities
7.6
Food
7.3
Location
8.6
Cleanliness
7.5
Facilities
7.5
Food
7.1
Location
8.4
Overall
8.0
Cleanliness
7.8
Comfort
7.9
Location
8.7
Services
7.8
Staff
8.3
Cleanliness
8.5
Facilities
7.6
Food
7.8
Location
9.5
Overall
9.0
Cleanliness
7.7
Comfort
7.7
Location
8.4
Overall
8.0
Services
7.4
Cleanliness
7.9
Comfort
7.9
Facilities
8.5
Food
7.5
Location
8.6
Cleanliness
7.9
Comfort
8.0
Facilities
8.1
Food
8.2
Location
8.8
Cleanliness
8.0
Comfort
8.0
Location
8.9
Services
8.0
Staff
8.6

Excellent 10.0
Pros: Just the rate and how much more we got out of it. Thank you!
Good 6.0
Room wasn’t clean upon arrival, we could feel dirt under our feet. Phone wasn’t working, however overall the staff were nice & we had a pleasant time.
Mediocre 3.0
Pros: Location was fine, centered in Tumon and walking distance between everything.
Cons: Facilities were absolutely terrible. It looked like it hasn’t been cleaned in years. I stayed in room 5101 and it was filthy. Corners were filled with visible grime and dirt, floor were very dirty, had to wear slippers in doors, my friends and I had to kill 5 roaches that were the size of pennies. Clearly some kind of infestation in that building particular cause they just kept popping up… first male staff member that assisted me was very kind but the second Caucasian female staff member was TERRIBLE. Horrible attitude and spoke extremely soft.
Good 7.2
no frills but all the essentials beach 10m walk plenty bars food places the big kmart store 10 minute walk
Excellent 9.6
Good and clean room. Helpful and friendly staff. Especially like the 24hour mini-mart on site & guests get 20% discount, very convinenet!
Excellent 8.0
The rooms are spacious with extra beds and 2 baths with kitchen also it has kitchenware utensils mini fridge and microwave, it basically has everything you need in a home, awesome place good fair prices, so I would recommend friends and family.
Good 7.6
It was ok
Excellent 8.0
Very relaxing! Worth it!
Good 7.2
Pet friendly for real. Some advertise but they lie
Excellent 8.4
Awesome place and cheap
Excellent 10.0
There is a kitchen I can cook. This is the way I can save my money. It's near a sea. The clerks are very kind and helpful. Most of all, the hotel is reasonable price and I recommend this hotel. I want to go there again if I go to Guam.
Good 6.8
Cheapest and much rooms are really big and you just feel like home.
Mediocre 2.4
Worth your money
Excellent 9.6
Clean, great location, staff awsome
Excellent 8.4
It was a nice stay!!! Staff was friendly.
Mediocre 2.0
I had to call the hotel and take videos of the condition just in case. Glass cups cracked! Blinds were broken and o the floor, chi’s of paint on the floor everywhere. No working WiFi, toilets didn’t flush, the showers were broken, had to wait until I left for a proper shower. Even the sink makes noises and shook when I turned it on. They didn’t leave me toilet paper or toothbrush/ toothpaste. This hotel is like Russian roulette. Sometimes you get a room that’s a great bargain and sometimes you get a room like this. I know it’s cheap but Jeez it’s still a hotel. I called to let them know and basically they said what I thought they would. “It’s late and there is no staff to fix any of it or bring anything”. It was just 2 days so i just waited to leave. This hotel is good for a cheap stay in tumon. The only reason to use this place is for their kitchenette and god location. If you’re looking for a nice say in Guam, just book elsewhere.
Excellent 8.8
Nice for a family get away!
Excellent 9.6
Great staff, very helpful, the room I reserved was waiting for me, easy check in process, overall next time we visit Guam this is were I will stay, by the way the kitchenette is nice you can cook some of your favorite meals. Thank you Garden Villa Hotel and Staff.
Excellent 8.4
We had an awesome time. Staff and environment was very friendly. 👍👍👍
Good 6.0
Cons: It rains very often in Guam, the ceiling was dripping water and more water was leaking in through the wall.
Garden Villa Hotel - Tamuning
Rated no. 1
8.0
Excellent 8.0
Based on 885 reviews
Details
Reviews

Cleanliness
8.0
Comfort
8.1
Facilities
8.4
Food
7.0
Location
8.7
Overall 8.0 Excellent
Based on 600 reviews
Cleanliness
8.0
Comfort
8.1
Facilities
8.4
Food
7.0
Location
8.7
Cleanliness
8.7
Facilities
8.7
Food
7.1
Location
8.7
Overall
8.9
Cleanliness
7.8
Comfort
8.0
Location
8.6
Services
7.7
Staff
8.2
Cleanliness
8.6
Facilities
8.2
Food
7.4
Location
9.0
Overall
8.8
Cleanliness
7.7
Comfort
8.2
Location
8.7
Services
7.5
Staff
8.2
Cleanliness
8.1
Comfort
8.1
Facilities
10.0
Food
8.5
Location
8.8
Cleanliness
8.4
Comfort
8.1
Facilities
8.8
Food
7.5
Location
8.8
Cleanliness
7.3
Comfort
6.9
Location
7.8
Services
6.2
Staff
7.3

Good 7.1
Pros: Room is spacious and comfortable.
Cons: A little bit far from the bus station and the staff didnt know where it is when we asked them. Few restaurants around the area. We did not enjoy the beach because of the sand.
Good 7.0
Pros: the room
Cons: the restaurant
Excellent 8.0
Pros: Mostly satisfied
Cons: It could be just the room I stayed in, bath room shower head is broken.
Good 6.7
Cons: Charged me twice for the one night
Good 7.0
Pros: The room was perfect. The mattresses were perfect! The AC work perfectly.
Cons: The bathtub was too small. The shower-head was too strong and splashed almost everywhere.
Excellent 10.0
I am very satisfied with everything. Staffs are very friendly and kindly. And they explained politely when we had some questions. Location is awesome they have wonderful and beautiful sea I have ever. And Hotel is near the downtown, there are a Japan rent a car shop in ftont of hitel if you want to drive a car. Room has a Balcony where you can see wonderful sea. it was comfortable. But if I have to say a word, it would be better to put bigger trash cans in a room.
Excellent 9.6
The staff are all very kind, and are willing to help. The room is great and the view is awesome, when you get down to the ground floor, the beach and beach chair are just behind the hotel. Great place to relax. Also, there are free shuttle bus going to T galleria just at the front door. The free shuttle bus to GPO will take a 10 minute walk to the hotel nearby(Pacific star)
Good 7.2
Good view, good beach and friendly staff ~
Excellent 9.6
Location, perfect. Ocean view and access to the beach, perfect. Parking space, perfect. Staff, very accommodating. Room, always clean. Will definitely book again! Thank you!
Excellent 10.0
In front of the beach. You can go showering from the beach and immediately take a shower in the room. The balcony is small, but the beach side recommends the room. The bed was very comfortable. I had a great sleep. While watching the ocean, I can relax. The room was assigned a lower floor, but instead I was able to upgrade it. Although there is a feeling of building age, I think cleaning is enough. Every employee was polite response. I highly recommend this hotel to anyone. Thanks a lot!
Excellent 8.5
The rooms are fine, the civilities satisfactory, and the pool, plant, and shoreline are great. It's centrally found and inside strolling remove to all of Tumon Narrows shopping and feasting. Great WiFi. All staff exceptionally neighborly and accommodating. Shoreline towels and pool lounges a-plenty. I profoundly suggested this lodging.
Excellent 10.0
very nice hotel and korean staff was so kind
Excellent 10.0
This resort is not far from the airport so the taxi fare was not too awful. Our room was a junior suite. The room was spacious and decently appointed the view was lovely. This hotel had several pools and they were all well maintained with plenty of loungers available. Room amenities were OK, but the view was superb. Hotel was a bit away from town, this is the only downside, the beach near the hotel was less crowded which I really like. Room rate was good.
Crowne Plaza Resort Guam - Tamuning
Rated no. 2
8.0
Excellent 8.0
Based on 600 reviews
Details
Reviews

Cleanliness
7.6
Comfort
7.8
Facilities
8.6
Food
8.3
Location
9.0
Overall 7.8 Good
Based on 777 reviews
Cleanliness
7.6
Comfort
7.8
Facilities
8.6
Food
8.3
Location
9.0
Cleanliness
8.8
Facilities
8.8
Food
8.7
Location
9.4
Overall
9.0
Cleanliness
7.5
Comfort
7.8
Location
9.0
Services
7.8
Staff
8.5
Cleanliness
8.4
Comfort
8.0
Facilities
9.2
Food
8.1
Location
9.8
Cleanliness
8.1
Comfort
7.9
Location
9.1
Overall
9.0
Services
7.9
Cleanliness
8.2
Comfort
8.1
Location
9.0
Services
8.0
Staff
8.7
Cleanliness
7.4
Comfort
7.9
Facilities
5.3
Food
6.5
Location
8.6
Cleanliness
8.3
Comfort
7.7
Location
8.7
Services
7.3
Staff
8.1

Excellent 10.0
Pros: the pool was amazing.
Cons: I didn’t like how the pool closed extremely early.
Okay 4.0
Pros: I liked how spacious the two bed room was. Hotel staff was wonderful and very helpful.
Cons: There were ants inside of the wooden bedside table and crawling amongst the bed closest to it.
Good 7.0
Pros: Location, staff, beach, pool, clean
Cons: WiFi was not good probably the only complain. It kept kicking me off and it was slow could barely FaceTime and heavily pixelated
Good 7.0
Pros: nice
Cons: can’t think of any reason
Excellent 8.0
Pros: Thank you!
Cons: Na
Good 7.0
Pros: The view from the room was amazing and all the staff were very friendly and accommodating. The outside pool was very good.
Cons: This hotel is not value for money.The food is nice but very expensive and a lot of facilities were closed due to Covid. Understandable, but I e-mailed in advance to ask if anything was closed and they assured me it wasn't.
Excellent 10.0
Me and my family definitely enjoyed staying here once again. Cleanliness of rooms, convenience, staff and overall experience was perfect. Thank you!
Excellent 8.8
Everyone was very helpful and accommodating.
Excellent 8.0
Love the Room I choose although, very wide and I really liked the bathroom side. The amenities stated Cookies upon arrival, but cookies is not there when we came. They put us up @7th floor and my views at the balcony was ok.I would’ve ask for a higher level for the sake of more nicer views next time. Some lights in the room wasn’t working as well. The jacuzzi at the poolside isn’t working & shower area is not Open. But the staff at the front-desk was very accommodating since they checked us in late-we checked out @1:00pm instead but you can still use the poolside till 7pm. Overall, it’s a great hotel rooms and accommodating staff. Will recommend this hotel rooms and the restaurant at the lobby too. Thanks and have a great day.
Excellent 10.0
Hyatt (Guam) is our main go-to hotel of choice. We’ve done our wedding, sons birthday and numerous staycations and dinners. Never disappoints! Timing was kinda off for us this time around, being with the pandemic at the moment. But the hotels cleanliness was assuring enough for us to want to stay over.
Excellent 9.1
room condition is old. slippery floor in the bath. but good hotel we've been in Guam. may try to visit again net year.
Excellent 10.0
The room was spacious and comfortable than expected. As it was plan to use lounge, we used for having breakfast and light dinner. The children were also satisfied with the variety and the taste. However, it was necessary to harden 25 cents in the coin launderette, but I thought that it would be convenient to have a money changer at the laundry site, as exchange can only be done at the store on the first floor. I was impressed by the variety. I could drink coffee during the squall and spent a good hotel life. Every time we went there was a squall, and each time I got an umbrella at the front desk. The roast beef sandwich in the small lounge, which is open 24 hours on the ground floor, is grilled on the spot and is very delicious.
Excellent 8.5
In general, the inn may be a great to stay. Their client benefit is amazing. We we’re welcomed with a warm welcome by the front work area. They bell staff was inviting. The room includes a fridge that’s purge and supplied with one or two of bottles of complimentary water. The bed is exceptionally comfortable. Once more, by and large the inn could be a great put to remain at. It’s a incredible inn for everybody, for families, honeymooners, or single travel travelers. They have incredible client benefit and everybody is grinning.
Excellent 8.5
The Hyatt Regency is a great place to stay with your family. The pool landscape is great and the hotel has a wide access to the beach of Tumon Bay. Also, we find the location of the hotel convenient, since in walking distance from the downtown area where a lot of shops and restaurants are. The breakfast buffet is great and offers something for everyone. Also don't miss the smores that you can grill at the beach side. We always get some fruit from a convenience store as an add on. Service was very good, sometimes it takes some time for delivering the food. Rooms are OK but should get renovated soon, especially bath room is not modern. Food quality was very good except breakfast where I would have expected a little bit more western style food. But overall were very happy.
Excellent 8.5
Hotels in Guam are not exactly undergoing any major changes, so Hyatt Regency looked exactly like how I remembered it almost 10 years ago. It wasn't necessarily a bad thing. Location is marvelous. The pool is big, gym is well equipped, and the beach is right outside the pool. The Regency Club was well stocked with wine and food in the evenings, and even with the heavy traffic at the lounge, staff tried their best attending to our every needs. The club manager however, was not knowledgeable with our corporate rate. He insisted in charging us extra seeing I was bringing my friend to the club. I had to actually show him the Hyatt app with our corporate rate loaded to prove that our rate covered two guests instead of one. Being confronted on the spot at the club left a bad impression, though it was swiftly rectified. Early check-in was much appreciated since our flight arrived at early morning. For that I am very grateful.
Excellent 8.0
Pros: Great location right on the beach and close to everything (everything in Guam). Nice pool area. Friendly staff. Nice view from the room.
Cons: Hyatt charged my credit card an additional $400.00 post checkout. I'm disputing the charge but they are very slow to respond/investigate. My res was paid in full on on booking so they made a serious mistake. The hotel is kind of run down, stains all along the carpet and the rooms are damaged and slightly dated. Stained walls, furniture, hallways, light fixtures etc. Not well maintained ir clean as one would expect at a Hyatt. Especially for the price.
Hyatt Regency Guam - Tamuning
Rated no. 3
7.8
Good 7.8
Based on 777 reviews
Details
Reviews

Cleanliness
7.6
Comfort
7.9
Facilities
8.5
Food
7.5
Location
7.4
Overall 7.8 Good
Based on 394 reviews
Cleanliness
7.6
Comfort
7.9
Facilities
8.5
Food
7.5
Location
7.4
Cleanliness
8.1
Facilities
8.5
Food
7.6
Location
7.7
Overall
8.4
Cleanliness
7.5
Comfort
7.9
Location
7.4
Services
7.9
Staff
8.4
Cleanliness
9.2
Facilities
9.2
Food
5.7
Location
8.5
Overall
8.5
Cleanliness
6.7
Comfort
7.5
Location
6.9
Services
7.5
Staff
8.6
Cleanliness
8.2
Comfort
9.1
Facilities
10.0
Food
10.0
Location
8.1
Cleanliness
6.1
Comfort
6.7
Facilities
6.5
Food
6.5
Location
6.6
Cleanliness
6.3
Comfort
8.8
Location
8.8
Services
8.8
Staff
8.8

Good 7.0
Pros: The pool and water park were easily accessible. Because we booked online, we were provided breakfast every morning. Breakfast was a boxed meal that included a variety of breads, eggs, meat slices, and fruit. The hotel pool was open before and after the water park opened/closed which gave us more time to enjoy the amenities.
Cons: Unfortunately, there was no alternative option for guests that cannot have meat in the breakfast box. The same sentiment goes for the Thanksgiving Brunch - no meat free options for $65/$30 (adult/child) guest. The water park was fun, but the floors of the lazy river and wave pool could use some attention. The jacuzzi at the pool had LOW water level which meant that the water was just circulating rather than being pushed through the filter.
Good 7.0
Pros: The room was cozy, clean, and the view of the Ocean from the balcony was exceptional. We had a pleasant time overall. The access to the beach from the pool was amazing. The waterpark seems great but wish there were more options at the food stand.
Cons: There's no sense of privacy, we had to keep our blinds closed. Privacy went out the window when guests of neighboring rooms like to stare and take a peek into your balcony and room, balconies are divided by a thin wall. The TV in the room is absolutely small making any show you watch very distant from the bed, we had to push whatever chairs are in the room in front of the TV in order to lay back and enjoy a movie. The bed is absolutely hard, so hard that it causes stiff necks. Pillows and the weight blankets are great but the bed itself is like laying on the floor. The breakfast at Le Premiere... Orange juice was watered down, requested another only to be told that's the way it is so exchanged for iced tea. Nothing really different the many times we ate there, eggs, bacon, rolls, rice... same every day. Would be nice for a variety, like cereal, oatmeal, toasts, etc. but nope...
Okay 4.0
Pros: Staff were friendly and the beach/ pool was good. Had a good recommendation for a pool/snooker bar 15 minutes down the road by reception.
Cons: The breakfast wasnt breakfast, it was more lunch. The booking was advertised as buffet breakfast but there wasnt a buffet or even a choice. Sauna, bar, spa, gym, bbq and restraunt where all closed, this was not as advertised online. Location isnt very good if you dont have a car, nothing near by and the shuttle bus wasnt running. We came back to our room to find the door open after the cleaners had been in. They tell you to shut the balcony door but if your outside there is no way to get back in from the outside.
Excellent 10.0
Pros: the view
Excellent 8.0
Pros: Everything was perfect but the location. I recommand this hotel as your first hotel not the last hotel or the only one. You can enjoy the pool and beach fully but not various.
Cons: THE FOOD!!! It was really SAULTY. Of course, it was also salty around the hotel but the FOOD in ONWARD was really sautly. I should eat to survive.
Good 7.5
Pros: Great water park
Cons: Intrior was so so
Okay 4.7
It was great except the crew who is in charge of boat. He was kind of unkind and gave unpleasant feelings.
Good 7.8
The waterpark was excellent.
Onward Beach Resort - Tamuning
Rated no. 4
7.8
Good 7.8
Based on 394 reviews
Details
Reviews

Cleanliness
7.7
Comfort
8.0
Facilities
7.6
Food
7.0
Location
7.8
Overall 7.7 Good
Based on 741 reviews
Cleanliness
7.7
Comfort
8.0
Facilities
7.6
Food
7.0
Location
7.8
Cleanliness
6.0
Location
10.0
Overall
8.0
Staff
10.0
Value for money
8.0
Cleanliness
6.6
Comfort
2.0
Facilities
7.3
Food
7.0
Location
8.0
Cleanliness
7.6
Comfort
7.7
Location
7.7
Services
7.5
Staff
8.2
Cleanliness
7.6
Comfort
8.4
Facilities
7.6
Food
6.8
Location
8.0
Cleanliness
7.9
Comfort
8.3
Location
8.2
Overall
6.0
Services
7.9
Cleanliness
7.9
Comfort
7.9
Location
7.6
Services
7.7
Staff
8.4
Cleanliness
7.6
Comfort
8.0
Facilities
8.5
Food
8.5
Location
7.9
Cleanliness
7.0
Comfort
7.3
Location
6.6
Services
6.9
Staff
8.0

Excellent 8.0
The Hilton Guam Resort & Spa was a great choice. We had an excellent view and the room was comfortable. The TV screen was very small but we didn't go to Guam to watch TV. The hotel it self is old and there were some small things that needed repair. The breakfast was mundane with them serving the same thing everyday. However there was plenty of food. The staff were friendly and helpful and made us feel welcome always.
Mediocre 3.0
Cons: old, run-down and away from the attractions of Tumon
Okay 5.0
Pros: I loved the meals in the hotels buffet area. Very good food.
Cons: The room i was given was disgusting. So much so that i wouldn't even take my shoes off. I took pictures and asked for a different room. That room had a cleaner carpet and a larger bed. It was still dirty though.
Poor 1.0
Pros: Nothing
Cons: No microwave. The floor was disgusting and carpet was out of date. Location was terrible
Okay 5.0
Pros: Staff was wonderful.
Cons: Very run down and not maintained. Disappointing for a Hilton. Mold and broken sink dispenser. Def not much upkeep.
Mediocre 3.0
Pros: The fact that it’s close to the mall. The staff n security
Cons: Value of my room n how much it cost, the cleanliness of my room wasn’t up to par alone with the bathroom.
Good 7.0
Cons: Had to pay for wifi
Okay 4.0
Pros: Didn’t have breakfast
Cons: Cheaper rate
Excellent 9.0
Pros: Location
Cons: TV didn't work properly and charged for local phone calls
Excellent 9.6
Can't say enough about the staff. I'm blind so the staff was always ready to help me . In the past year I have stayed here over 30 days.
Excellent 8.0
Pros: Overall it was clean and the staff was helpful.
Cons: Limited hours for some facilities - pool and restaurants.
Excellent 10.0
Pros: The location in tranquil and beautiful. The staff is great.
Cons: NA
Good 7.4
Pros: They handled COVID wonderfully with fantastic food options qnd an extremely helpful staff
Cons: The hotel is generally clean however the room didnhave a musty smell to it as well as what appeared to be mold in both the room and hallways
Excellent 10.0
Pros: view
Cons: nothing
Good 7.0
Pros: Price
Cons: Room condition
Excellent 9.0
Pros: Nice view. Accepted prior request(ex. connected room and a baby bed)
Cons: Location is a little bit far from main road.
Excellent 9.0
Pros: Ocean view, swimming pool, location, room size
Cons: I met the insect..
Excellent 8.0
Pros: The employees are very kind. and the bed is very comfortable.
Okay 4.4
Hotel decoration is a bit old. But it is still OK and acceptable. However, my first room's bedsheet & mattress were wetted by previous guest. The hotel didn't aware it and didn't clean it up. The bathtub was dirty, filled with previous guest's hairs & stains.... We used to staying in Hilton in Europe, Doubletree & Conard in Asia, and this time stay in Hilton Guam would be the worst experience with Hilton's hotels. Never expected!
Good 6.0
Poor customer service, especially those front desk staffs.
Excellent 9.0
Pros: good price good experience
Okay 5.2
Stayed November 1st to 4th. Stayed on the 3rd floor, room 366. They put us in an ocean view room, but the window was so filthy you couldn't see much out of it. TV doesn't work, hot water takes about 10min to warm up in the shower. Fire alarm testing on our day of checkout, with notices going out about 30min prior. Infinity pool and small pool, roped off and closed for mysterious reasons. Very strong smell of damp throughout the hotel. Being half the price of Outrigger, or Hyatt makes it fairly affordable but I'd probably pony up the extra cash next time.
Okay 5.0
Pros: ocean view and pool and jacuzzi
Cons: hotel front desk manager i dont know why she is in charge of hilton manager.
Okay 5.5
Stayed at Hilton just for a night but it sure wasn't a pleasant stay. When we first arrived at our room the fire-detector was falling apart and all these dusts was falling down to our bed which was right under the detector. A mechanic came to fix this problem and all he did was to put that stuff back in the ceiling. During the process lots of dusts fell and nobody came back to clean up the mess or apologized for the inconvenience. Also, we used the club room in the main tower and we saw a giant cockroach is the club's bathroom. Although it was dead it was awful since there was foods served in the club for breakfast.
Okay 4.0
Pros: The staff's were very kind.
Cons: One of the rooms that I reserved was not ready at 4:00pm. We had to wait for an hour for it.
Excellent 10.0
If you really want to relax, I recommend Hilton. Especially recommend Premier Tower Suite. The best views and the quietness in the lounge on the 7th floor is very good. The room was clean and modern. The bed was very comfy! The bathroom was clean and huge shower. The breakfast was great many option and healthy. It was close to a good beach for snorkeling and it was even better. The price is reasonable, and if you use Hilton's promotions well, you will be able to experience the caustic rain directly. I highly recommended this hotel. Thanks a lot.
Excellent 10.0
Pros: Pool slide
Excellent 9.0
Pros: Swimming pool, clean room and nice view
Cons: Nothing
Okay 5.0
Pros: The staff was amazing.
Cons: The shower room was molding and there was a sprinkler for fire right inside the shower so I was afraid to use it as I have seen those go off before easily first hand. There is no room service, the hallways smell of mold and the ceiling tiles are warped.
Good 7.0
Pros: a low price.
Cons: toilet trouble and cockroach exposure.
Good 7.0
Pros: To me, swimming pool is so good. And stuffs who work at cafe on lobby and bar near swimming pool are really nice.
Cons: Cleanliness is not good as I expected. Also room condition is not that good too.
Good 6.0
Pros: location
Cons: staff
Mediocre 2.0
Pros: Nothing
Cons: The room, the service , the poor coordination of the staff.
Okay 5.0
Pros: I don't have it
Cons: Assigned room was not good for me because I've requested something to Hotel but it was not done anything.
Mediocre 2.0
Cons: The worst view. Although i asked changing room, the hotel staff say no to us. I don't want to stay hilton guam any more.
Poor 1.0
Pros: pool
Cons: service
Poor 1.0
Pros: AT BESST A 2 STAR, DOWNGRADE IMMEDIATELY
Cons: DIRTY ROOMS, RUN DOWN, POOR FOOD, HORRIBLY EXPENSIVE
Good 7.0
Pros:  
Cons:  
Okay 4.0
Pros: nearby beach
Cons: employees are not kindly.
Good 7.0
Pros: The pool was so good
Cons: wifi was so poor
Excellent 8.5
Clean, friendly, always courteous staff, and transportation and pick up service that allows you to access all the great tourist places around the Island. The Hilton is set on a very beautiful landscape and the room and amenities are in great shape. Customer service is good and you'll have a great time at the pool, beach and nearby grounds. The room was spacious, comfortable and the room service was also excellent. Any time we ate at the hotel, the food was fresh, well prepared and delicious. When not traveling or out shopping the hotel has a private beach, and a very beautiful pool area where you can just relax and soak up some sun, or sit under the shade of an umbrella or palm tree and sink into holiday mode. We stayed on the executive floors so it was always possible for hungry family members to go and get something like fresh fruit or light dishes to enjoy. We would definitely recommend a stay at the Hilton Guam Resort and Spa.
Excellent 10.0
Upon arrival at the Hilton Guam Resort & Spa, I was taken aback by the grandness of the hotel lobby. It's a great place to hang out when you need some down time from all of the other activities around the resort and island. The area itself is open-planned and features many amenities including, areas to lounge, computer workstations with wireless internet, WiFi access, concierge, guest activity/recreation desk, a gift shop/convenience store and a spectacular view of the ocean. Even though we were a late arrival after flight delays, our check in process was trouble-free and within a matter of minutes we were on our way to our room. We stayed in a King Hilton Plus Room which featured air conditioning, alarm radio, balcony, bathrobes, desk, a Hilton Serenity King sized bed, hairdryer, hand held shower, iron/ironing board, night light, remote-controlled television, safe, telephone-with speaker phone and WiFi - which is free if you are a Hilton Honours member. Both the room and bathroom were very spacious and made our stay very comfortable. All of the staff were amazing and went out of their way to ensure our stay was fantastic. Adrian in particular, was a complete gentleman. He was very helpful and efficient in organising our check in and answering any questions we had about the area. Furthermore, there is trolley stop right out the front of the resort. This makes access to the main shopping in Tumon and all of the other attractions extremely convenient. My brother and I stayed only a couple of nights in Guam, however if we ever get the chance to visit again, I would not hesitate to stay here again.
Good 7.0
Pros: beach to swim around the hotel
Cons: room view is unsatisfactory
Okay 5.0
Pros: the place I can snurkle
Cons: too obsolescent
Excellent 8.5
Pros: When we first started to check in they told us we were getting a twin room when we had reserved and paid for a (non-refundable) King. it’s the classic “availability” fiasco seen so often with hotels these days. In my opinion I’d i book and pay for an “available” King room i will get a king room. Fortunately after a bit of insistence we were given the room we originally booked. Frustrated, but satisfied.
Cons: Close to the beach, good clean room with ocean view. Didn’t appreciate the run around on availability of the actual room I originally booked. But it worked out.
Excellent 8.0
Cons: No room service!
Good 7.0
Pros: The spa service
Cons: There was a marathon that ran all night nobody in the staff informed us of the event. My husband n I were celebrating our 10 anniversary n couldn't make it back to the hotel paid ----for staying at the suite there we had 2 walk 2miles I was in high heels
Good 7.0
Pros: Snorkeling is good
Cons: Not kind
Good 7.0
Pros: Premier tower was really old, but the price is good. And very confortable to go local market(k mart, priceless, GPO) all employees are nice and kind.
Cons: rooms are really old, and bloken so many. Premier tower was really old. Good facilities are all at the main tower.
Excellent 9.7
Pros: Loved the wellness center. Great classes -- only wish I could have taken more of them. Wide range of equipment, and plenty of it. Ample poolside space, with several different pools. if you don't find a chaise longue at one spot, there's plenty more. Staff was very helpful and friendly.
Hilton Guam Resort & Spa - Tamuning
Rated no. 5
7.7
Good 7.7
Based on 741 reviews
Details
Reviews

Cleanliness
7.4
Comfort
7.8
Facilities
6.4
Food
7.3
Location
7.9
Overall 7.7 Good
Based on 428 reviews
Cleanliness
7.4
Comfort
7.8
Facilities
6.4
Food
7.3
Location
7.9
Cleanliness
7.7
Comfort
10.0
Facilities
6.4
Food
7.6
Location
6.3
Cleanliness
7.4
Comfort
7.9
Location
8.0
Services
7.3
Staff
8.1
Cleanliness
7.2
Comfort
6.8
Location
7.6
Services
6.5
Staff
7.2
Cleanliness
7.5
Comfort
7.9
Facilities
6.5
Location
7.9
Overall
6.5
Cleanliness
7.8
Comfort
7.7
Facilities
6.5
Food
6.5
Location
8.1
Cleanliness
6.5
Comfort
6.5
Location
7.8
Services
6.1
Staff
6.9

Poor 1.0
Pros: It was spacious!
Cons: The bathroom showers were rusty, most of the appliances were not working, the air vents were louder than usual and the doors weren’t secure enough as the locks were missing screw and the lock latch didn’t even latch meaning that anyone can just push your door open.
Excellent 8.0
Pros: Alupang Beach tower wasn’t too far from bars and clubs. The entrance to the tower greets you with stunning architecture, marble everywhere.
Cons: Alupang beach tower is quite an older building. Its quite hot in the lobby, most of the building seems to have the A/C turned off. I stayed in the pent house top floor and wow the disappointment on my face. A ton of discrepancies with the room. From rust coming out of the ice machine to crevices filled with roaches. Not worth the price it is going for (I took pictures of all the discrepancies I noticed for record purpose). The booking also says sound proof and it’s by far not sound proof. You can hear the tv at 3/4 of the volume half way down the hallway. I won’t mention names but one of the receptionist had an attitude and forgot multiple times that I was along with my guest checking into the pent house.
Excellent 10.0
Pros: Very good
Cons: None
Excellent 8.0
Pros: Location was great
Cons: Parking was terrible
Good 7.9
Affordable for the size and view, excellent beach front apartment. Only downsides are that it’s a bit dated, and the service is slow. Everyone is kind, the rooms are very clean (and cold) and the balconies look to all have excellent views!
Excellent 9.2
For the business traveler who doesn't want to be in a room with other people, Alupang is the perfect solution. they have 2 bedrooms (separate) and 3 bedrooms (separate).
Good 6.4
There are some little ants and bugs in the room! Need to improve in Cleanliness.
Excellent 10.0
The lobby is large and the lift is full of traditional smell. The staff was very polite and helpful.The beach is just near the hotel and full of Japanese people and American soldier. The beach can do jet ski at good price. The bathtubs were okay. The kitchen was good. It was nice to have our own washer and dryer! The room was very big and spacious and it was overlooking the beach. The view was amazing!
Alupang Beach Tower - Tamuning
Rated no. 6
7.7
Good 7.7
Based on 428 reviews
Details
Reviews

Cleanliness
7.4
Comfort
7.5
Facilities
7.4
Food
7.5
Location
8.0
Overall 7.5 Good
Based on 277 reviews
Cleanliness
7.4
Comfort
7.5
Facilities
7.4
Food
7.5
Location
8.0
Cleanliness
7.5
Facilities
7.3
Food
7.1
Location
8.1
Overall
7.5
Cleanliness
7.2
Comfort
7.3
Location
8.0
Services
7.1
Staff
8.2
Cleanliness
8.0
Comfort
10.0
Facilities
7.2
Food
7.8
Location
7.9
Cleanliness
8.0
Comfort
7.8
Location
8.3
Overall
6.0
Services
7.5
Cleanliness
7.1
Comfort
7.5
Facilities
8.0
Location
8.0
Overall
9.0
Cleanliness
7.6
Comfort
7.5
Facilities
7.5
Location
7.7
Overall
8.7
Cleanliness
7.8
Comfort
8.0
Location
8.2
Services
7.3
Staff
8.6

Mediocre 2.0
Ur staff r rude and need some customers service training.
Good 7.0
Pros: Great staff
Okay 5.0
Pros: It was close to the airport. The size of the room is good and bedding us soft and clean.
Cons: The floor was humid and slimy. The restroom fixtures need major updating. And they were broken. Mangled! None of the light fixtures worked it was very hard to turn the light on in the dark at 11 PM Em from a very long flight. With a slippery floor...
Mediocre 2.0
Cons: When we first git ti our riom
Excellent 9.0
Pros: Room is clean. The check in staff is very friendly.
Cons: All is well
Okay 5.0
Pros: Close to airport
Cons: Need better lighting in bathroom, need USB outlets for connecting to computers and cell phones. More electrical outlets in general.
Excellent 9.0
Pros: Great Staff
Cons: Furniture upgrade needed
Excellent 10.0
my family and I enjoy the quiet little getaway from the craziness. the staff is always looking for ways to ensure your stay here is always worth coming back for.. overall amenities are better than most major hotels.. prices are excellent..
Good 7.0
Pros: Customer service was very nice.
Cons: Room is not that clean and I can smell the bleach from the sheets. Bathroom is not that clean and the light fell off in the bathroom. Other than that it¿s good
Good 6.0
Pros: Close to everything. Great staff.
Cons: No restaurant.
Good 7.0
Pros: Very good staff
Cons: Ongoing construction. No hotel restaurant
Excellent 9.2
I extended my stay twice and had some issues each time I got my keys reprogrammed. The front desk agent was very helpful in replacing them quickly, and one time even replaced them and brought them up to me before I made it down to the desk to ask for a new set! They were also very helpful in accommodating any help I needed, whether that was scheduling a taxi, changing my money to quarters for the laundry, and even letting me borrow a vacuum to use for my vacuum bags when I was packing. Overall much better service than I was expecting. The room was also very nice for the price and is walking distance from Ypao Beach and GPO.
Excellent 10.0
I read a lot of the negative comments about here but honestly enjoyed my stay so did my other half and daughter. Where could you go wrong. There's a store right across the street and everything else was literally within distance And the staff there is awesome. I would recommend days inn to anyone. If they don't like it. Oh well...I look forward to staying there again and hopefully soon...
Good 7.1
Pros: Location
Cons: The room.
Okay 4.0
Cons: Bathroom vent fan didn't get fixed after two weeks of repeated requests. Room AC unit squeeked incessantly and was not repaired after several requests. Room faced a busy road. A CBD shop was being built under our room after 10PM.
Excellent 8.0
Pros: Hotel is close to the airport.Taxi Rides are expensive in Guam.The hotel shuttle to the airport is $12.00 There is a free shuttle to the beach There are no food services. Staff was pleasant and helpful
Cons: No breakfast available.No free airport shuttle.No free coffee in the rooms
Good 7.1
The front desk staff is stellar. Helpful, friendly, accommodating. They were changing the signage of the hotel and it was taking place just under our balcony/window - the noise was high decibel. They changed our room with no problem. The bed was very comfortable. The TV worked well and with the full range of expected channels. Fridge, coffee maker all good. They don't have a pool but have made arrangements with a nearby hotel for use - I don't know whether they represent themselves as having a pool but they don't. I would stay again - but there are others in the same area I'd probably try first. But... the staff were great.
Excellent 8.5
Pros: Super comfortable and spacious bed. Blackout curtains. Central location, near food options & a convince store, but away from the overcrowded tourist area. Don't know if it was a "seasonal special" (or always)- but members of their corporate rewards program have (had) the option for late (1500) checkout. Very helpful & friendly staff.
Cons: The location of the toilet paper holder seems oddly located- essentially behind you; had to do a sitting (on the toilet) twist. The rooms are off a central (un-air conditioned) space, so until you get to your room- it is still warm.
Good 7.6
The hotel has a large free parking. If there is a car, the location, price, quality is excellent. The room has a microwave, fridge, kettle, safe, balcony. Cleaned every day, towels changed. Beach ipao is the most beautiful on the island, this is the beach that leads from the hotel. Near the outlet, where shopping and food. On the way to the outlet there is a restaurant Denis, which can be reached after refueling for 3 minutes, refueling at the corner with a large road. The beach is gorgeous, the sea is beautiful, a lot of fish, take masks and sneakers if you want to swim on corals with even more fish. But if you are going to move into this hotel, then immediately book a car. The room condition was good for the price and was friendly
Good 7.0
Pros: Good for overnight transit, not much to see or do in the area
Cons: Front desk could not have been more accomodating to any small request
Excellent 10.0
Pros: The hotel staff was very helpful. The front desk was very knowledgeable and offered sound advice.
Excellent 10.0
Pros: The location, and the rooms are reasonable for the rate offered. also the staff are very friendly and helpful.
Cons: none
Good 6.0
Pros: Close to everything.
Cons: The noise from the street and trash trucks
Excellent 8.0
Cons: Closed to the airport. The staff are nice and very helpful.
Okay 5.7
Pros: large room, wifi worked well, MagicJack free phone in lobby
Cons: Plumbing, cost of 1 mile cab ride from airport, room was hot on arrival
Excellent 10.0
Pros: The staff was great and rooms were clean and very comfortable to stay in.
Cons: From the outside and location you think it's not going to be great but give it a chance and if you aren't real picky this is a great place to stay!
Days Inn Guam-Tamuning - Tamuning
Rated no. 7
7.5
Good 7.5
Based on 277 reviews
Details
Reviews

Cleanliness
7.1
Comfort
6.5
Facilities
6.8
Food
7.0
Location
8.3
Overall 7.4 Good
Based on 87 reviews
Cleanliness
7.1
Comfort
6.5
Facilities
6.8
Food
7.0
Location
8.3
Cleanliness
5.0
Comfort
5.0
Facilities
5.0
Location
10.0
Overall
8.0
Cleanliness
7.6
Facilities
6.5
Food
7.2
Location
8.1
Overall
7.6
Cleanliness
6.9
Facilities
6.5
Food
6.5
Location
8.0
Overall
7.2
Cleanliness
9.5
Facilities
9.5
Food
9.2
Location
10.0
Overall
9.5
Cleanliness
7.4
Comfort
8.0
Facilities
7.0
Food
6.4
Location
8.8

Good 7.0
Pros: Indid not receive any free complimentary breakfast if the sort. None of the facilities around were opened due to the corvid 19 pandemic.
Excellent 8.0
Pros: Great
Cons: No complaints
Good 7.0
Pros: The scenery of the ocean
Cons: No microwave
Okay 4.2
Pros: There was not much to like other than the staff who were accommodating.
Cons: The hotel is dated and in need of repair. The furnishings are also dated. Only one of the three elevators worked which meant the elevators were slow and crowded. The rooms had no iron, ironing board, or coffee maker. What was most disappointing was to find I could have saved significantly more money by booking directly with the hotel! Not a good deal Booking. Com!
Good 7.0
Pros: Close to the beach, far enough from noise. Great location. Close to convenience stores and walking distance to K-mart.
Cons: Bathroom quality was below expectations. Clearly, some renovations are needed. Elevator was running very slow. Also, every other day, one of the elevators wasn't working (although this could be due to some maintenance works). For the overall quality you get, prices could be a bit lower.
Excellent 9.6
Although they need work on their elevator system, My room was exceptionally clean and orderly. Need a peace and quiet time and the room I got was nice and spacious. Would go again.
Good 6.8
We waited more than 30 minutes for the elevator AND the hotel did not even have many guests. We spoke to staff, and they too hope that the issue will be fixed. Which we have to say it has been over 1 year and it has only gotten worse. They recommended to use the stairs but with heavy bags and on a high floor, that wasn't happening. Room is outdated but the space is hard to bed. Beds are comfortable. Hotel staff are few and far between.
Good 7.2
We stayed for a little over a week. Check-in was a little rough, clerk made a mistake which caused us to switch rooms when it wasn't necessary. Pool was closed on multiple days and elevator issue has been a problem that is long overdue. However, the rooms are spacious which we like to allow kids some space to play.
Excellent 9.2
i like the hotel, the room is big enough for a family of 4.
Excellent 9.2
Pros Great Beach right at the back. In the middle of Guam's main shopping and dining street. Big parking basement. Cons Only 2 elevators working for such a big hotel, might have quite a waiting time during peak hours.
Excellent 8.0
location and room condition is good, satisfy.
Okay 5.2
Good for the price but not so clean.
Good 6.0
Guest relation officer must be kind to recommend affordable activities.all we did were shopping and toured around the city for 4 days...
Okay 5.6
The hotel is not as nice as the website. It is already old and no upgrades are apparent. The staff incorrectly booked twice (two rooms) a booking that was only made once (one room). There was only one functional elevator which made a machinery-like sound likely due to lack of maintenance. There’s no free coffee or tea inside the room. The people at the concierge especially the bell boys do not help the visitors and never offered to help bring any of our luggage up the stairs. The bell service people just simply watch the guests bring their luggage’s.
Excellent 10.0
The room was a holiday - suite and it was a 10th floor room with eleven stories. The location was excellent and the building was a little old, but it was a very easy room with cleanliness and cleanliness. The effectiveness of the air conditioner, cold of the refrigerator was outstanding, there was also an ice maker right next to the room, and there was almost no place where the elevator felt unhappy. I stayed in almost all the suites in the hotel of Guam, but it did not quite match any of the hotel's suits, and it was comfortably located in the top overall in me. The bed was very nice and comfortable to sleep as much as possible. I think that it is a good hotel where you can enjoy the splendor of Guam by hearing the sound of the waves faintly when going out to the balcony. It is recommended for more than the price.
Excellent 8.8
Pros: The location was fantastic and the size of the room (and amenities!) was perfect!
Cons: The room had water damage and needed a fresh coat of paint really badly. Also the shower had the most intense water pressure I've seen before and it hurt to use.
Excellent 8.5
The rooms are huge and there are eateries, indeed a church adjacent. You'll be able walk to Kmart which is open 24 hours to shop. The shoreline behind the inn is very clean and pleasant. Indeed, within the early morning or late evenings you'll be able walk by the beach. Buses for visitors handle by the lodging each 30 minutes and there are numerous taxis you'll be able enlist anytime. The staff of the inn are exceptionally inviting as well.I will definitely go back to Guam and stay in this Hotel again.
Excellent 8.2
During a storm water kept sleeping into my room through the balcony door partially flooding the room floor however, the hotel staff was quick to relocate me and my family to a new upgraded room.
Excellent 8.0
Pros: The staff were helpful and accommodating. They try to do their best to address my concern. This is my second time going there and found it a satisfying place to stay.
Cons: The complimentary bottled water is only good for check in! I stayed 3 nights and when I asked for the refill, the answer of the housekeeping is they only give the complimentary during check in. I found it unreasonable.....
Okay 4.6
Pros: The staff was extremely great.
Cons: The hotel is horrible as far as conditions mildew stains all over the bath tub, beds are extremely hard very and out dated.
Holiday Resort & Spa Guam - Tamuning
Rated no. 8
7.4
Good 7.4
Based on 87 reviews
Details
Reviews

Cleanliness
7.0
Comfort
6.9
Facilities
5.5
Food
3.0
Location
8.3
Overall 7.0 Good
Based on 419 reviews
Cleanliness
7.0
Comfort
6.9
Facilities
5.5
Food
3.0
Location
8.3
Cleanliness
6.0
Location
9.0
Overall
7.0
Staff
9.0
Value for money
7.0
Cleanliness
6.6
Comfort
6.5
Location
8.3
Services
6.5
Staff
8.1
Cleanliness
6.5
Facilities
3.0
Food
3.0
Location
8.5
Overall
3.0
Cleanliness
7.0
Comfort
7.2
Location
8.4
Overall
6.5
Services
6.9
Cleanliness
7.1
Comfort
7.1
Facilities
8.0
Location
8.1
Overall
10.0
Cleanliness
7.1
Comfort
7.1
Location
8.4
Overall
5.5
Services
6.9
Cleanliness
7.0
Comfort
6.8
Location
8.0
Services
6.9
Staff
7.7

Okay 5.0
Pros: The room layout was quite nice enjoyed the couch in the room along with the desk
Cons: Didn’t like the stiffness of the bed the couch was more comfortable and saw a couple of roches running around and the limited option on tv and the whole time I stayed there did not see a cleaning person
Good 7.0
Pros: Everything the surrounding the welcome
Excellent 10.0
Pros: perfect size for couple vacation
Cons: none
Mediocre 3.0
Pros: location was close to other things
Cons: beds are very uncomfortable seeing that the ceiling had been patched multiple times view was terrible pool closed and most of hotel looked like it was in dis repair. WIFI was free but spotty at best.
Excellent 8.0
Pros: The location. It was very convenient for us that we could walk to wherever we wanted to go. Nice and cold in the room.
Cons: The showers. It is too easy for the water to escape the area. The soap was weird too.
Excellent 8.0
Pros: The location, accommodating staff, and good value for the rooms 👍🏻
Cons: in the middle of the day, the room got quite hot.. made me question why the air conditioner was on the floor 😂
Excellent 10.0
Pros: I wasn’t really able to try
Cons: Everything was Excellent
Okay 4.8
If youre renting a car, just go elsewhere. It's relatively inexpensive for the location premium right by the beach but suffers in room quality including beds and cleanliness
Good 6.0
I was on the 6th floor and it was dirty. The ceiling leaked (they did put a bucket underneath). My sheets looked dirty, the room wasn't the same colors as the one in the picture. The wifi did not work at all. I would not stay here again.
Mediocre 2.8
DO NOT go here I arrived here and they didn't have my room ready. they said it would be clean in an hour so I went and got a haircut. I came back 2hrs later and was told my room was ready so they checked me in. When I got to my room it still wasn't done so the cleaning lady moved me rooms. My new room was not clean one bit it was full of dust the bathroom was full of globs of pubic hair. I wouldn't recommend this hotel to a family of rats I checked out of this place within an hour.
Excellent 8.4
Its a nice hotel, very good location walking distance to the beach. The regular hotel rooms are as depicted in the pictures. There are a few penthouses, one is miserable and the other is gorgeous.
Excellent 8.4
If your looking for a Great deal on a hotel stay definently one of the top 5. Smack in the heart of tumon, Guams Very own tourist spots. Your'e surrounded by a variety of restaurants, bars & amazing retail shops. The hotel over all is good, thw staff is amazing as well. But if you are looking for peace an quiet this might not be the place.
Okay 4.4
so a employee who works at grand plaza who also works at daysinn guam felt like they could give personal information about your stay at the other hotel of employment to guest witch I believe is disrespectful and un professional.
Good 6.0
It wasn’t like the pictures but it was okay The staff was very nice though
Excellent 8.5
The rooms were large enough and I was lucky to get a good view and could see the sunset between two large hotels. Only problem was the beds were a bit too stiff for me. The cleaning service was spotty. Sometimes fast, sometimes very late but the room was always cleaned well. Good price for the size of room and location. Walking distance to the beach and shopping district. Hotel lobby has a 24 hour store. Has the basic amenities anyone would look for polite staff, clean rooms, cozy and clean.
Excellent 8.5
The hotel is on Hotel Road, which is the main drag of the tourist area, not quite in the busiest area but only a short bus ride away from everywhere. There are restaurants and cafes all round so getting a meal is no problem. My room was basic but had everything needed. Bathroom is OK. The hotel does not have many facilities. The bed and bathroom were clean and reasonable, but limited. Bottom line. It's not a luxurious hotel, but it is okay. I came to Guam on business and stayed with my sponsors thereafter so I cannot describe how staying at this place over the course of a week would have worked out. But it likely would have been manageable, but not special.
Grand Plaza Hotel - Tamuning
Rated no. 9
7.0
Good 7.0
Based on 419 reviews
Details
Reviews

Cleanliness
7.0
Comfort
6.3
Facilities
7.1
Food
5.9
Location
8.0
Overall 7.0 Good
Based on 63 reviews
Cleanliness
7.0
Comfort
6.3
Facilities
7.1
Food
5.9
Location
8.0
Cleanliness
8.0
Comfort
6.0
Facilities
8.0
Location
8.0
Staff
4.0
Cleanliness
6.7
Facilities
7.4
Food
6.4
Location
8.5
Overall
7.8
Cleanliness
2.0
Comfort
4.0
Facilities
6.0
Location
8.0
Overall
4.0
Cleanliness
6.7
Comfort
2.0
Facilities
6.1
Food
6.9
Location
7.9
Cleanliness
2.0
Location
2.0
Overall
2.0
Staff
2.0
Value for money
2.0
Cleanliness
8.0
Comfort
8.6
Facilities
7.7
Food
4.7
Location
9.4

Mediocre 2.0
Agoda is the worst place to book. They have no working 1800 contact#. This hotel was filled with mold. The toilet had brown streaks and mold all over. Pool was closed and there was no access to the beach.
Mediocre 2.0
Pros: employees were honest and helped us out.
Cons: ac didn't work when i went
Poor 1.0
Pros: Good location and very nice staff
Cons: Terrible/aged/dated facilities (broken/squeaking doors, mismatched rooms, false fire alarms going off in the middle of the night, very dated room bathrooms and décor), little to no amenities (no pool, no restaurants, no spa, no fitness center, long walk around the bldg. to get to the beach instead of being allowed to used beach access entry/exit, using the laundry facility was a hassle as we had to ask security to unlock the door to access the laundry room that was located inside the bldg.), poor air conditioning, frequent power outages (power went out twice during our 8 night stay and as such caused the elevators that were already struggling to work to stop working altogether), slow WiFi, hotel beach area not tended too/maintained. Don't know if the beach area is the hotel's responsibility or not, but the beach area at other hotels along the bay looked nicer and well-kept. The hotel staff claimed many amenities were closed and issues were due to COVID, however the condition of the property would indicate otherwise, i.e. it's been falling apart slowly for years. For what you pay, about $116/night is still not worth it and this place shouldn't even be taking reservations.
Okay 4.0
Pros: Rooms were very old fashioned and the ac was not cold at all
Cons: Cleanliness
Mediocre 2.0
Enjoy ur stay at home
Poor 1.0
Pros: haunted
Cons: haunted
Good 6.0
Pros: THE STAFFS THERE ARE SOOOOOOOOOO NICE . MY VIEW WAS SOOOOOO PRETTY.
Cons: The Elevator scares me . The buttons barely worked. I pressed 16 but instead it took me to the 12th floor .
Poor 1.0
Pros: Nothing, horrible experience
Cons: Everything. Hotel needs to be renovated
Okay 5.0
Pros: Its was okay I guess.
Cons: The room smelled like storage, or moldy. The springs in the mattress were shot.
Good 7.0
Cons: Air conditioner wasn't really working.
Excellent 10.0
Pros: Big room and cleaned
Cons: None
Good 7.0
Pros: Memory foam beds and they had beach access
Cons: No hot water
Good 6.0
Pros: Nothing i like
Cons: It seems so scary and dark hall way
Good 6.8
Moldy shower, sticky carpet in bedrooms, trash in hallways, room was in poor condition,
Okay 5.0
Pros: The pool was nice. Beach access was great.
Cons: Run down. Bathtub was rusty, very low water pressure,balcony door was broken, the bathroom light wouldn't always turn on, the carpet was old and loose, glass cover that sat on the nightstant that wasn't attached, outlets didn't work. moldy.
Excellent 10.0
Access to the beach Pool bar with WiFi is good view, scuba, kayak etc. Free rental Osaka and ABC store of convenience store, beach shrimp are near. Compared to the neighboring PIC, children are few and quiet and good for adults. The best attraction is that it is far from the shrine as we see it and there are plenty of fish and it was a snorkeling excuse. Even in the place where the fish is located, it is safe for about 1 meter and there is a coral from the hotel area on both sides, so there was the most fish. Large hotel and lobby is spacious. It was a luxurious feeling.
Mediocre 3.0
Pros: Proximity to the airport and beach. Free Parking.
Cons: The entire building was very outdated, rundown and VERY dirty. The Internet was very slow and did not work in the room.
Okay 5.0
Pros: Room had a large balcony and a beautiful unobstructed ocean view.
Cons: The room itself. JR suite was the size of a regular room and looked old. Bathroom was cramped. End up hitting the toilet when you open the bathroom door. Bidet may have been an afterthought. Thermostat didn't work well. Room svc menu was dirty.
Okay 5.5
good price bad condition for parking
Excellent 8.5
I recommend this hotel to everyone, hotel and rooms are very clean, staff are extremely friendly and helpful. The hotel has a massive pool and a little beach, you can never get bored staying at the Pacific Sutera. They even have a harbor for you to get to the nearby islands. That's so convenience. The Breeze Beach Club has DJ at the night and his music is great. It's a good place to have a drink with your friends. Their breakfast buffet tasted good too.
Excellent 8.0
Pros: Access to beach and location
Cons: It appears old. The bathrooms and hallways need to be updated
Poor 1.0
Pros: The Hotel location was ok compared with 2 other hotels in area.
Cons: The hotel rooms smell, some degree of musty and mildew odor, rugs never shampoo for sometime and noises constantly until 1000 PM.
Good 7.0
Pros: Location and views. Nice lobby,
Cons: Noisy hotel next door; Pacific Island Club. Rooms are in bad need of refurbishment. Carpets were kind of icky.
Okay 4.8
Pros: Lobby is nice and location is at convenient place.
Cons: Smelled the mildew in the room., ants and bugs in the room.
Mediocre 2.0
Pros: None of it
Cons: Upon entering the hotel you notice the air feels just like outside; hot. When we got up to our room, it smelt like your grandmas moldy basement. The bathroom was outdated, rusty, and just felt dirty. The tube TV (yes, still has tube TV's in our room) had buttons pushed into it. After coming back one night we noticed we had an ant infestation which caused us to have to move rooms. The room we were moved to was HOT and even stayed hot after cranking the AC down to 60. The bathroom was even worse than the first one. After leaving the ant infested room, my wife and I (two days married) could not sleep due to the feeling of ants crawling on us after being so disgusted from the first room. On our first day we walked down to the pool and both told each other there was no way we were getting in it. The appearance just gave that dirty feeling. While the staff was very friendly, you only deal with them for 10 mins out of your entire stay. I would not recommend this hotel to anyone visiting Guam.
Excellent 8.8
Cons: small bath tub, no razor for shaving.
Good 6.3
Pros: There was a gym, location was fairly close to shopping, beach access, good service from hotel folks.
Cons: Some staff members were rude. Hotel is old so we were constantly moved around because the ac in the rooms kept going out.
Excellent 10.0
Pros: No issues with this hotel. Most strongly recommend it for business travel. Great staff and their concern for their guests.
Pacific Star Resort & Spa - Tamuning
Rated no. 10
7.0
Good 7.0
Based on 63 reviews
Details
Reviews

Cleanliness
5.4
Comfort
6.0
Facilities
6.0
Location
8.0
Overall
6.3
Overall 6.4 Good
Based on 8 reviews
Cleanliness
5.4
Comfort
6.0
Facilities
6.0
Location
8.0
Overall
6.3
Cleanliness
10.0
Location
10.0
Overall
10.0
Staff
10.0
Value for money
10.0
Cleanliness
5.3
Comfort
6.0
Facilities
6.0
Location
7.3
Overall
5.7

Excellent 8.0
Excellent Location and the room had all of the necessary cooking items I required to cook my own food. I did observe several Cockroaches which was a minor turnoff
Guam Airport Hotel - Tamuning
Rated no. 11
6.4
Good 6.4
Based on 8 reviews
Details
Reviews

Cleanliness
6.0
Comfort
4.6
Facilities
5.3
Location
7.3
Overall
6.0
Overall 5.7 Okay
Based on 3 reviews
Cleanliness
6.0
Comfort
4.6
Facilities
5.3
Location
7.3
Overall
6.0
Cleanliness
6.0
Comfort
2.0
Facilities
2.0
Location
6.0
Overall
4.0
Cleanliness
6.0
Comfort
6.0
Facilities
7.0
Location
8.0
Overall
7.0

Excellent 8.0
Pros: Saved money for this basic place :)
Mediocre 3.4
Pros: Location via taxi to the airport
Cons: Unhelpful staff Outdated rooms Uncomfortable twin beds No computer/printer access Noise Furniture
Ypao Breeze Inn - Tamuning
Rated no. 12
5.7
Okay 5.7
Based on 3 reviews
Details
Reviews

Cleanliness
6.0
Comfort
6.2
Facilities
6.6
Food
6.4
Location
7.6
Overall 6.6 Good
Based on 68 reviews
Cleanliness
6.0
Comfort
6.2
Facilities
6.6
Food
6.4
Location
7.6
Cleanliness
6.7
Facilities
6.7
Food
7.1
Location
8.4
Overall
7.2
Cleanliness
6.8
Comfort
9.0
Facilities
6.1
Food
5.2
Location
8.4
Cleanliness
8.0
Comfort
2.0
Facilities
10.0
Location
10.0
Staff
2.0
Cleanliness
6.6
Comfort
6.0
Facilities
6.5
Food
7.5
Location
8.3

Excellent 10.0
It is nice, clean and good service. And it is near the restaurants and beach.
Good 7.6
located along Tumon Road. Easy access to shops. No beachfront but it's ok considering the price.
Mediocre 3.0
Cons: The cleanliness of the property is subpar. There was mold in the bathroom, cracking paint, and overall duty appearance. Definitely not worth the money to stay here.
Excellent 9.0
Pros: Did not have breakfast however because I am a veteran the USO is very close by.
Cons: The rooms are a bit dated but overall very clean
Okay 5.0
Cons: The trash bin in the lobby landing was full and the security system on the elevator. So anyone who doesn't have a key can go up to the rooms.
Excellent 10.0
Pros: The view and friendly services.
Cons: None
Mediocre 2.0
Cons: There is no shuttle. My emails prior to arriving were never answered. At check in I asked about transportation back to the airport. I was told it was a five minute walk. I do not recommend this hotel for female travelers.
Excellent 8.8
Pros: It was good location... I love the place it was so accessible and the room is very big though it's kinda old but our stay is just fine...
Cons: Slow connection of internet.
Excellent 10.0
Pros: Everything was on point especially the price!
Cons: Just how far the walk the room was
Excellent 9.0
Pros: People are awesome!
Cons: No, everything went smoothly and professionally.
Poor 1.0
Pros: The hotel location is central and conveniently nearby all the stores, restaurants, and beaches. Parking was adequate
Cons: The room was definitely what we expected. Furniture was dilapidated; there was mold and dust that triggered my allergies; bed was uncomfortable; toilet door was jammed and couldn't shut; maid entered the room without consent; was charged $5 for lost key
Excellent 10.0
The room is large. I could walk k mart, proa, Tony Roma, Ipao park. When I was leaving early in the morning flight, the staff sent me a taxi when I was about to call a taxi, so I did not wait. I could see the sea more than the room I stayed last time. Beach down shrimp second shop, Jamaican grill, within walking distance to the Proa. ABC Mart is also nearby. Convenient because the free bus stops at PIC. I could walk to Ipao beach. Since ABC store is also adjacent, it is convenient when you want to shop for a while. I stayed for a long time but never encountered goki. I did not care about the sound of the other rooms. The toilet, bathtub and shower room are separate and easy to use.
Excellent 9.0
Pros: 1. the views from the second room assigned to me 2. there is a good selection of restaurants in the hotel 3. the manager was able to place me in a much nicer room
Cons: The first room was one floor above the lobby and gave me a view of only the parking lot. Also it had water leaking from the ceiling over the tub. Although the manager saw another room available for me, the front desk clerk said none were available.
Excellent 8.1
old but gud location.
Excellent 10.0
Royal Orchid Guam Hotel is across the street of the beach. The outside appearance needs a little TLC, but my room was pretty good. Kmart is a 10 minute walk from the hotel mostly uphill. Next to the hotel there are some shops and enough restaurant choices. The hotel itself is on the old side,but well maintained. The staff is courteous. My room had a excellent bathroom. The john is in an adjacent room as well as the closet which has no door. The bed are okay looking, but comfortable.
Good 7.0
Pros: The rooms are clean but the beds are quite old and need to replaced with newer and better quality beds ans beddings. The room size is comfortable. The bathroom is clean and set up well. However, some toiletries were not placed in the bath room.
Cons: Nothing
Excellent 8.5
This is the hotel that United gave us a voucher for. The hotel had a nice limo that picked us up from the airport. Upon arrival, the front desk were very helpful. They made sure to arrange for our transportation back to the airport the next morning, offered to setup a wake up call, and let us know where we could use our food vouchers. The hotel definitely looked old, but room was clean. Our room seemed to be somewhat remodeled though since the bathroom looked new. It is a bit of a walk to the main shopping area, but not terrible if you don't mind walking. There are also a few restaurants in the hotel and nearby. There is also an ABC store next door. Overall, it was fine for the night we were there.
Good 6.5
Pros: Staff was extremely friendly and accomadating and the location was great in Tumon. The rooms were fairly large.
Cons: Internet service needs to improve. Half the time it was down or intermittent. Also, the air conditioning system is in need of repair the rooms humidity was extremely high and always felt the room was wet and moldy smelling. The facility also needs some repairs and upgrades.
Mediocre 2.8
Pros: I liked that my company was able to book a hotel for the 3 weeks I was spending in Guam. This was the only option available. That's should've been a clue.
Cons: First, the air con spits out water constantly. If you shut off the air con, mold starts to grow in your room. You can't open the windows to air out the room. During a tropical storm the wood surrounding the windows was saturated with water and started raining in my room... eventually adding to the mold. Most of the staff were nice. I never accepted room service for cleaning but they would give me anything but water. For some reason they refused to provide any more bottled water than the initial two bottles. For the thousands of dollars my room cost, I would think a few bottles wouldn't be a problem. If you have them shuttle you to the airport, pay at reception. My airport driver pocketed $5 when I wasn't looking and claimed I hadn't paid him the full amount for shuttle service. When I counted my money at the airport I realized what he had done. Summary: I've stayed in Cambodian an Laotian hotels that were better maintained at a third of the price.
Good 6.8
Pros: I love the big room
Cons: One thing that bother me was the bathroom. The shower head need to be replace and clean
Okay 5.6
Cons: The air conditioning did not work
Royal Orchid Guam Hotel - Tamuning
Rated no. 13
6.6
Good 6.6
Based on 68 reviews
Details
Reviews

Cleanliness
6.2
Comfort
6.6
Facilities
5.0
Food
6.5
Location
7.4
Overall 6.6 Good
Based on 179 reviews
Cleanliness
6.2
Comfort
6.6
Facilities
5.0
Food
6.5
Location
7.4
Cleanliness
3.0
Facilities
6.5
Food
6.5
Location
8.5
Overall
6.5
Cleanliness
4.8
Comfort
5.0
Location
6.6
Services
5.1
Staff
6.9
Cleanliness
5.5
Comfort
4.0
Facilities
5.2
Food
6.5
Location
6.1
Cleanliness
7.1
Comfort
7.1
Location
8.1
Services
6.7
Staff
8.0
Cleanliness
6.2
Comfort
6.7
Location
7.3
Services
6.3
Staff
7.0
Cleanliness
6.9
Comfort
7.2
Facilities
3.0
Food
6.5
Location
7.7
Cleanliness
7.0
Comfort
7.3
Location
8.0
Services
7.0
Staff
7.9

Good 7.0
Pros: The location. It's convenient from everywhere
Excellent 8.0
Pros: The fact that it is close to the airport and that the Parking is right in front of the lobby
Cons: If we had a good restaurant in the hotel
Okay 5.0
Pros: Ehhh...
Cons: Not even close to the Wyndham in the U S.
Good 6.0
It was not as good as our first stay here. We were assigned in the farthest room. Staff are not as friendly as before. Shuttle service was free and prompt but waste of time when we had to fetch another guests and droff off at Days Inn before heading to my desired location. I would book in a different hotel in a better location next time.
Okay 4.0
Pros: We did not have breakfast, was that supposed to be part of the deal? If so we were not told. They allowed us to check in 2 hours early. That was about it on the "good" list for this hotel.
Cons: Sheet had long dark hair on it (my hair is short and blonde), feathers stuck up through the sheet and pinched. Did not have a remote for the TV, called for a remote and brought it but it didn't work. Called front desk and they said we had to come down and get batteries. Did that and remote still didn't work. Called front desk and they sent maintenance up to discover it was the wrong remote for that TV so they found another for us. Housekeeping unlocked door and walked in without knocking, she had been told room was empty. Room did not have a hair dryer although advertised all rooms have hair dryers. Called front desk and they said they would find one. 30 minutes later called and said forget it, hair was already dry. Something weird with power outlets, phones and computer would not charge. Parking was terrible, very few spots for the size of hotel. Many things in bathroom falling apart including exhaust fan falling out of ceiling. I have stayed at this hotel several times in the past and it was never this bad. I don't know if they are under new management, but would not recommend this place! There are other much better hotels in Guam around the same price.
Good 7.6
Awesome stay! Shuttle was on time, everytime!
Okay 5.5
I unloaded my luggage from my rental. A staff was watching me walk by while putting a trash bag in the trash bin. I obviously needed help as it was 7am and with my hands full, he could have at least offered help but didn't. As soon as I walked in, Alu greeted me with a smile. Alu helped me with the check-in with another girl at the front. He was so kind enough to help me bring my luggage to my room. The whole time he was smiling and was very friendly. IF it weren't for him, I would have checked out. Came to my room, no towels and a blood stain on the outside of the shower wall (someone must have had their period) and a stain in front on the shower (don't want to share too much information. I called the front desk asking for towels, been 30 minutes and still no towel and they haven't cleaned my room. My 2 cents of the day.
Wyndham Garden Guam - Tamuning
Rated no. 14
6.6
Good 6.6
Based on 179 reviews
Details
Reviews

Cleanliness
5.2
Comfort
7.5
Facilities
6.8
Food
5.5
Location
7.5
Overall 6.2 Good
Based on 23 reviews
Cleanliness
5.2
Comfort
7.5
Facilities
6.8
Food
5.5
Location
7.5
Cleanliness
6.0
Comfort
6.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
3.8
Facilities
5.2
Food
5.2
Location
9.2
Overall
6.1
Cleanliness
6.3
Comfort
6.0
Facilities
7.2
Food
6.5
Location
8.1
Cleanliness
10.0
Comfort
9.0
Facilities
9.0
Location
10.0
Overall
9.0

Excellent 9.6
Price and location is a a good thing to consider booking in this hotel.
Good 7.0
Pros: It's quite and peaceful.
Cons: Nothing!
Okay 5.0
Pros: I tried to change my booking for only 2 nights . I checked out on the 20th secondary to coronavirus . I tried to coordinate with booking.com but haven’t heard back
Okay 5.0
Pros: Price!
Cons: Shower head came off the pipe. Rest room floor remained flooded from shower use. Tub drained ok.
Good 6.0
Pros: Location and the place is okay. There are room for improvement, just like the pool area and the wifi sometimes it loses its connections.
Cons: WiFi
Excellent 8.0
Pros: There was no continental breakfast, that is the only inconvenience
Cons: Have free coffee offer since there is no continental breakfast offered..
Good 6.3
Pros: The location and price
Cons: The tv didnt work and the room was hot
Excellent 8.5
The staff are accommodating and friendly. They even accepted us for early check in which we really appreciated. I like the property very well. Location is very near Tumon Sands Plaza where you can avail of the free shuttle to Guam Premier Outlet and vice versa. Cleanliness in the room and air conditioning is just perfect. I enjoyed a good shower. Price was good. My overall experience is good! I highly recommended this hotel.
Good 6.7
Pros: Good location, reasonably priced hotel. The room is spacious.
Cons: This is my 2nd time to stay in this hotel and on both times, the wifi internet connection was horrible.
Good 7.1
Pros: Comfy and clean. Convenient store located inside the hotel.
Excellent 10.0
Pros: GREAT people clean
Cons: One security guard was poking into my business i caught him 2 times trying to see what i was doing on my phone , very annoying ... Then he prceeded to give me dirty looks , I'm a guest and i dont drink i dont use drugs my apperance is very clean ... His job duty is to protect the guess from the outside not the inside which is me .. Younger kinda fat guy
Excellent 8.8
Pros: The beds were comfortable, bathroom was clean (had hot water which I don't always have the joy of using), and had a nice window view. Wireless Internet was very fast. Hotel stay was relatively cheap and has a good location with a nearby bus stop, restaurants, and stores.
Cons: The desk wasn't very big which I needed, tv was old and didn't have many channels, no safe box to use, an old telephone that reminds me of those movies back in the 80s. The Wireless Internet is fast, but you can lose connection somewhat throughout the day. My guess is they don't have a powerful router or network setup throughout the hotel that can handle the number of guests and rooms for each floor despite still having 5 bars connection.
Good 6.0
Pros: The value for the area is great since other hotel rooms can cost 150+.
Cons: The room is just that a room. This room is just for sleeping and a quick shower.
Pacific Bay Hotel - Tamuning
Rated no. 15
6.2
Good 6.2
Based on 23 reviews
Details
Reviews

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