Overview

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Mercure Serpong Alam Sutera
Top City Hotel

Jl Alam Sutera Boulevard Kav23, Tangerang 15325, Indonesia
+62 212 966 8668

£49+

Fri 9/12 Check in
Sat 10/12 Check out

Overall guest ratings

8.5/10 Excellent
Based on 1,132 reviews

Review highlights

  • 9.5
  • 9.4
  • 9.1
  • 8.7

Good to know

  • Nice building
  • Clean rooms
  • Great shopping
  • Clean hotel facilities

Nearby

    show all

    About

    Located within the Integrated Alam Sutera Complex, Mercure Serpong Alam Sutera is situated between Omni International Hospital and Living World Shopping Mall, at the centre of the lifestyle, entertainment and gastronomical hub. A mere 30 minutes' drive from the Jakarta city centre and less than one hour from Soekarno-Hatta International Airport, our 171 stylish rooms and modern facilities make our hotel ideal for both business and leisure travelers.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Outdoor pool
    • Restaurant
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Free parking
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • ATM on-site
    • Laundry facilities
    • Child pool
    • Bar/Lounge
    • Coffee shop
    • Pets not allowed
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.5 Excellent
    Based on 1,132 reviews
    • 9.5 "Terrific location."
    • 9.4 "Perfectly clean."
    • 9.1 "Awesome vibe."
    • 8.7 "Great service."
    • 8.2 "Breakfast is good."

    Overall rating

    8.5 Excellent
    Based on 237 reviews
    • 9.6 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.4 "Perfectly clean."
      9.5 "95% said rooms were clean."
      9.6 "96% thought it was clean."
    • 9.0 "World class service."
      9.6 "96% found the staff to be very friendly."
    • 8.2 "Breakfast is good."
    • 7.9 "Nice rooms."
      9.5 "95% said rooms were clean."
      7.4 "74% thought rooms were spacious."

    Overall rating

    7.9 Good
    Based on 475 reviews
    • 9.6 "Terrific location."
      9.8 "98% liked the proximity to shopping."
    • 9.3 "Perfectly clean."
      9.5 "95% said rooms were clean."
      9.8 "98% thought it was clean."
    • 9.0 "Awesome vibe."
      8.8 "88% thought, the hotel was modern."
      9.7 "97% enjoyed the friendly atmosphere."
    • 8.3 "Breakfast is good."
    • 8.3 "Great service."
      9.5 "95% found the staff to be very friendly."

    Overall rating

    8.2 Excellent
    Based on 181 reviews
    • 9.5 "Terrific location."
      9.8 "98% liked the proximity to shopping."
    • 9.3 "Perfectly clean."
      9.3 "93% said rooms were clean."
    • 8.5 "Great service."
      9.5 "95% found the staff to be very friendly."
    • 8.3 "Breakfast is good."
    • 8.2 "Very good internet connection."

    Overall rating

    8.4 Excellent
    Based on 237 reviews
    • 9.4 "Terrific location."
      9.4 "94% liked the proximity to shopping."
    • 9.4 "Perfectly clean."
      9.4 "94% said rooms were clean."
    • 8.9 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 8.9 "Vibe was good."
    • 8.2 "Very good internet connection."
      7.5 "75% said the wifi quality was great."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Nice building"
    "Clean rooms"
    "Great shopping"
    "Clean hotel facilities"
    data provided by TrustYou

    Photos
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