Overview

Our website uses cookies for technical, analytical and marketing purposes. Here is more information. If you agree to this, just keep browsing. close

×
Your browser will soon be unsupported by KAYAK.
Update now and keep on travelling with us!

Mercure Serpong Alam Sutera

Jl Alam Sutera Boulevard Kav23, Tangerang 15325, Indonesia
+62 212 966 8668

£52+

Overall guest ratings

8.5/10 Excellent
Based on 1,170 reviews

Review highlights

  • 9.1
  • 9.0
  • 8.9
  • 6.1

Good to know

  • Nice building
  • Clean rooms
  • Great shopping
  • Clean hotel facilities

Nearby

    show all

    About

    Located within the Integrated Alam Sutera Complex, Mercure Serpong Alam Sutera is situated between Omni International Hospital and Living World Shopping Mall, at the centre of the lifestyle, entertainment and gastronomical hub. A mere 30 minutes' drive from the Jakarta city centre and less than one hour from Soekarno-Hatta International Airport, our 171 stylish rooms and modern facilities make our hotel ideal for both business and leisure travelers.

    Less More
    accorhotels.com

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Outdoor pool
    • Restaurant
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Free parking
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Laundry facilities
    • Child pool
    • Bar/Lounge
    • Coffee shop
    • Pets not allowed
    • Wedding services
    Less More
    Reviews

    Guest reviews

    Overall rating

    8.5 Excellent
    Based on 1,170 reviews
    • 9.1 "Terrific location."
    • 9.0 "Internet works perfectly."
    • 8.9 "Generally very clean."
    • 8.8 "Great service."
    • 7.7 "Good breakfast."
    • 6.1 "Average comfort."
    • 6.0 "Average value."
    View all review categories

    Overall rating

    8.4 Excellent
    Based on 292 reviews
    • 9.2 "Terrific location."
      9.7 "97% liked the proximity to shopping."
    • 9.1 "World class service."
      9.5 "95% found the staff to be very friendly."
    • 8.8 "Generally very clean."
      8.8 "88% said rooms were clean."
      9.6 "96% thought it was clean."
    • 8.0 "Breakfast is good."
    • 7.8 "Nice rooms."
      8.8 "88% said rooms were clean."

    Overall rating

    7.9 Good
    Based on 456 reviews
    • 9.2 "Terrific location."
      9.7 "97% liked the proximity to shopping."
    • 8.6 "Generally very clean."
      8.6 "86% said rooms were clean."
      9.8 "98% thought it was clean."
    • 8.4 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.1 "71% thought the service was very professional."
    • 7.9 "Good breakfast."
    • 7.3 "Tasty food."
    • 6.9 "Rooms are ok."
      6.1 "Only 61% said rooms were big enough."
      6.5 "Beds were acceptable for 65%."
    • 5.9 "Average value."
    • 5.9 "Average comfort."
      6.1 "Only 61% said rooms were big enough."
      6.5 "Beds were acceptable for 65%."
    View all review categories

    Overall rating

    8.2 Excellent
    Based on 210 reviews
    • 9.4 "Terrific location."
      9.8 "98% liked the proximity to shopping."
    • 9.1 "Perfectly clean."
      9.1 "91% said rooms were clean."
    • 8.6 "Great service."
    • 7.8 "Good breakfast."
    • 7.6 "Nice rooms."
      9.1 "91% said rooms were clean."
    • 6.1 "Average comfort."
      6.0 "Only 60% said rooms were big enough."
    • 5.7 "Average value."
    View all review categories

    Overall rating

    8.3 Excellent
    Based on 210 reviews
    • 9.2 "Internet works perfectly."
      9.1 "91% said the wifi quality was great."
    • 9.0 "World class service."
      9.4 "94% found the staff to be very friendly."
    • 9.0 "Terrific location."
      9.1 "91% liked the proximity to shopping."
    • 9.0 "Perfectly clean."
      9.0 "90% said rooms were clean."
    • 7.8 "Nice rooms."
      9.0 "90% said rooms were clean."
    • 5.9 "Average value."
    Good to know
    "Nice building"
    "Clean rooms"
    "Great shopping"
    "Clean hotel facilities"
    data provided by TrustYou

    Photos
    Map

    Map

    Close
    Would you like to save as your currency permanently or for this visit only?
    Close