Overview

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Mercure Serpong Alam Sutera
Best Location

Jl Alam Sutera Boulevard Kav23, Tangerang 15325, Indonesia
+62 212 966 8668

£51+

Overall guest ratings

8.5/10 Excellent
Based on 1,240 reviews

Review highlights

  • 9.6
  • 9.4
  • 9.3
  • 8.7

Good to know

  • Nice building
  • Friendly service
  • Clean hotel facilities
  • Great shopping

Nearby

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    About

    Located within the Integrated Alam Sutera Complex, Mercure Serpong Alam Sutera is situated between Omni International Hospital and Living World Shopping Mall, at the centre of the lifestyle, entertainment and gastronomical hub. A mere 30 minutes' drive from the Jakarta city centre and less than one hour from Soekarno-Hatta International Airport, our 171 stylish rooms and modern facilities make our hotel ideal for both business and leisure travelers.

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    accorhotels.com

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Outdoor pool
    • Restaurant
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Bar/Lounge
    • Coffee shop
    • Steam room
    • Laundry facilities
    • Child pool
    • Pets not allowed
    • Wedding services
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.5 Excellent
    Based on 1,240 reviews
    • 9.6 "Excellent pool."
      10.0 "Clean pool, said 100%."
    • 9.4 "Perfectly clean."
      9.4 "94% said rooms were clean."
      9.6 "96% thought it was clean."
      10.0 "Clean pool, said 100%."
    • 9.3 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.8 "Easily accessible by car, said 88%."
      8.0 "City centre within easy reach, said 80%."
    • 8.7 "Great service."
      9.5 "95% found the staff to be very friendly."
    • 8.6 "Very good internet connection."
      8.6 "86% said the wifi quality was great."

    Overall rating

    8.4 Excellent
    Based on 359 reviews
    • 9.4 "Excellent pool."
    • 9.4 "Terrific location."
      9.8 "98% liked the proximity to shopping."
    • 9.3 "Perfectly clean."
      9.3 "93% said rooms were clean."
      9.4 "94% thought it was clean."
    • 9.0 "World class service."
      9.6 "96% found the staff to be very friendly."
    • 8.1 "Rooms are great."
      9.3 "93% said rooms were clean."

    Overall rating

    7.9 Good
    Based on 446 reviews
    • 9.5 "Excellent pool."
    • 9.2 "Perfectly clean."
      9.2 "92% said rooms were clean."
      9.4 "94% thought it was clean."
    • 9.2 "Terrific location."
      9.8 "98% liked the proximity to shopping."
    • 8.5 "Great service."
      9.6 "96% found the staff to be very friendly."
    • 8.0 "Food is delicious."
    • 5.7 "Average value."

    Overall rating

    8.7 Excellent
    Based on 235 reviews
    • 9.4 "Terrific location."
      9.8 "98% liked the proximity to shopping."
    • 8.6 "Great service."
      9.6 "96% found the staff to be very friendly."
    • 8.1 "Food is delicious."
    • 7.9 "Good breakfast."
    • 7.4 "Nice rooms."
    • 6.4 "Average comfort."

    Overall rating

    8.3 Excellent
    Based on 198 reviews
    • 9.3 "Perfectly clean."
      9.2 "92% said rooms were clean."
    • 9.2 "Terrific location."
      9.5 "95% liked the proximity to shopping."
    • 8.9 "Great service."
      9.5 "95% found the staff to be very friendly."
    • 7.6 "Nice rooms."
      9.2 "92% said rooms were clean."
    • 7.6 "Good breakfast."
    • 6.6 "Average value."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Nice building"
    "Friendly service"
    "Clean hotel facilities"
    "Great shopping"
    data provided by TrustYou
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