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— CGK
30 Jun — 7 Jul1
Return
1 adult
Economy
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Thu 30/6
Thu 7/7
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Good to know - Cheap tickets to Jakarta
Low season | November |
|---|---|
High season | May |
Cheapest flight | £250 |
Average price (return flight) | £1,161 |
Good deal (return flight) | £471 |
Good deal one-way | £400 |
Best time to beat the crowds (3% less expensive on average)
Most popular time to fly (12% more expensive on average)
Flight from London Heathrow to Jakarta Soekarno-Hatta Intl
(avg. price over the last 2 weeks)
or less
or less
When to book flights to Soekarno-Hatta Intl
Estimated return price
Average price per month
Flight prices as travel date approaches
Top tips for finding cheap flights to Jakarta
- Looking for cheap airfare to Jakarta? 25% of our users found tickets to Jakarta for the following prices or less: Cheap flights to Jakarta from London £400 one-way - £436 round-trip, from Manchester £760 one-way - £867 round-trip, from Birmingham £1,320 round-trip
- Book at least 2 weeks before departure in order to get a below-average price for flights to Jakarta.
- High season is considered to be April, May and June. The cheapest month to fly from United Kingdom is January.
- Enter your preferred departure airport and travel dates into the search form above to unlock the latest Jakarta flight deals.
FAQs - booking Jakarta flights
Top 5 airlines flying to Jakarta Soekarno-Hatta Intl
Scores according to KAYAK customer reviews8.6
Singapore AirlinesOverall score based on 3992 reviews
8.8Boarding
8.5Comfort
8.9Crew
8.6Entertainment
8.3Food
Airline reviews
I love my experience with this airline. The crew was very accommodating and the service was more than excellent. It felt like being home up in the clouds.
I love my experience with this airline. The crew was very accommodating and the service was more than excellent. It felt like being home up in the clouds.
Pandemic policy: airlines need to have currently update on the website for clearly requirements for Covid 19 certificate in hours , example form.
Cons: "Time to renew the aircraft 777-300"
Pros: "Clean cabin and good service"
Cons: "Not every body is doing extra miles to make customer happy"
Pros: "Just ok"
Cons: "The crew and the service"
Cons: "Poor customer service and lack of care for loyal passengers"
Pros: "Very comfortable; excellent service"
Cons: "Food"
Cons: "The seat covers looked worn and dirty. Needs an upgrade."
Pros: "Movies selection is great. Seating space is comfortable."
Cons: "Boarding process could’ve been smoother"
Pros: "Best airline I've ever been on"
Pros: "Always love the SIA business product on long haul."
Cons: "This trip had a lot of minor service and cleanliness misses. But they are quibbles in the scheme of the overall great product."
Cons: "I think the food in our flight was not that good.."
Pros: "SQ always the best service"
Pros: "Excelent"
Cons: "I recomended yo my friend"
Pros: "The crew Were exceptional ."
Cons: "If The seat recline could go down a bit more innpremium economy, that would be perfect"
Pros: "Superb service."
Cons: "Meals were average for airlines"
Pros: "The food selection, there is several pre-order meal based on diet or your religion"
Cons: "The seat pitch at least 33""
Cons: "Luggages did not arrive with the flight as it should be. It got lost in Sydney from Queenstown on flight SQ 6683 operated by Virgin Australia (VA 162)."
Pros: "Excellent service"
Cons: "More tasty snacks throughout the flight"
Pros: "The cabin crew was pretty good. This was the only saving grace in otherwise very poor experience"
Cons: "The flight was delayed by 2 hours and they changed the gate from one end of the terminal (A15) to the other (C1). The waiting area was cramped. This being the home of Singapore Airlines, the way managed this entire thing was pathetic. Boarding announcements were also confusing."
Pros: "The cabin crew were fantastic. Food was abundant. Most boarding systems worked well. Choosing seats was confusing on website so we were allocated seating. The newer planes had a fantastic touch screen entertainment system. The seats on the newer planes were much more comfortable and roomy"
Cons: "The small seats are squishy on the older planes. The entertainment system on the older planes were dated and difficult to use. I felt sick after the flight to UK but felt fine coming home after one long flight on a newer plane."
Pros: "Food, service"
Pros: "comfort, food, flatbed, movie choice. a quality aircraft, that is why i choose Singapore. i fly to Europe every year, and have flown with many different carriers, so i speak from experience when I say I prefer to fly Singapore as they are number one."
Cons: "they walked past me twice with introductory drinks without stopping and offering me one, I then had to ask for one.. not good. the younger staff need to develop the wonderful standard of the older staff."
Pros: "I reallyiked th service from the crew"
Cons: "I didn’t like the silk air mainly on my itinerary. It was an old flight with cloth on the back of the flights a bit torn. No entertainment in flight for silk air. That was a bad flight."
Pros: "Friendly staff."
Cons: "The food for Premium Economy was very poor. The choices were substandard and the food at some meals was inedible. Very disappointing for the price of the tickets. The cabins and equipment seemed old and jaded."
Pros: "The economy section of the upper deck of the A380 is great!"
Pros: "Very attentive and super awesome crew."
Cons: "Nothing"
Pros: "Efficient, comfortable."
Pros: "Excellent service and attitude from ALL crew! Roomy premier economy!"
Pros: "Service is always excellent"
Cons: "Food however was very disappointing. Surprising as Singapore Airlines pride themselves on quality and the food was poor :-("
Pros: "Great service and comfort."
Cons: "Food was bland and breakfast availability was a joke. On any flight, passengers do not want spicy or evening meals, and having a limited amount number of breakfasts available was not amusing. The crew had done 5 rows and we were 6 row from kitchen and they had run out ."
Cons: "Because the flight from IAD to London was cancelled, I never made it to this flight."
Pros: "friendly and attentive crew. connecting flight was a breeze. well worth the price."
Pros: "Fantastic flight attendants never needed anything just a 1st class job definitely a 5 star airline thanks for everything"
Cons: "All good"
Cons: "The flights were always late causing us to miss a connection. Also when purchasing the ticket I was not informed of two extra stops that only showed up when I checked in."
Pros: "There was nothing to complain about..a very friendly staff, departure on time !"
Cons: "No newspapers and magazines on board !"
Cons: "Food wasn't the greatest but it was adequate considering shirt trip"
Pros: "food. schedule was on time"
Pros: "Again very friendly and efficient service ."
Pros: "The cabin crew are very helpful and friendly. I sat at the end of the row in the upper deck. After the gate door closed , they let me sit in the empty sit away from the toilets . During the flight they’re around with water and juices to make sure we’re dehydrated,"
Pros: "Excellent service & comfort"
Pros: "everything is perfect"
Cons: "the food on Silk Air can be better"
Pros: "Best serves ever will fly every time"
Pros: "Overall just a really great experience."
Cons: "Nothing negative to report."
Pros: "nothing"
Cons: "poor ground and inflight crews hospitality poor food quality poor food variation"
Pros: "Great flight amazing service"
Pros: "Getting up at 4am on a Monday (post Singapore 7s) - couldn't have been a better timing for a free upgrade (as the plane was full). Travelling on Singapore Air is always a pleasure - but that made it even better....."
Pros: "Professionalism and friendliness of crew"
Cons: "Seat not great for my length even though it was business class"
Pros: "The cabin attendants kept us well hydrated."
Cons: "The entertainment options were mediocre. Gluten-free meal may have contained traces of gluten."
Pros: "Crew was very attentive and professional"
Cons: "Return flight the movies were the same as three weeks earlier."
The boarding process took FOREVER. I arrived three hours before my flight and barely made it to the gate in time for boarding and there was no waiting as all to pass through the security checkpoint. Emirates simply was understaffed on Jan 7th 2022. More importantly, the flight crew made very little effort to enforce the mask requirement and the result was everywhere you look you could see passengers with their mask not covering their nose, and then after seating many didn't have the mask covering their mouth either. It was a total health hazard. Unacceptable.
Pros: "Crew was amazing and very helpful"
Cons: "The wheel chairs was a bit scarce so we had to walk far distances at Dubai airport"
Pros: "Friendly and professional crew"
Cons: "All aspects of the travel to be recommended from check in staff, crew member and comfort on board"
Cons: "Attitude of some of the cabin crew very bad. Service was poor and with short comings. With Emirates either the service is very good or very bad. They need to get rid of the dead wood!"
Pros: "The overall experience was good."
Pros: "Food is amazing, planes are good."
Cons: "The boarding crew at the gate did not say anything while weighing the carry on bag. I was ask to go to another person who issued me check in baggage sticker and told me to hand over your baggage to a person inside. At last he mentioned to not put any valuables in that bag. My carry on bag was just 1lb extra and the first person could have told me right away and I would have thrown away chocolates and brought down the weight to permissible limit. In general passenger do carry valuable stuff in carry on bag. I had to follow whatever I was told."
Pros: "Fast boarding, on time, movies."
Cons: "Softer seats. Better food. Seat parents with their screaming babies and children in the back of the plabe!!!"
Cons: "This crew was much better. Smiling, happy and helping."
Pros: "Crew was amazing"
Cons: "Nothing"
Pros: "Crew was amazing."
Cons: "Seats were a little narrow and could use new cushions."
Pros: "v cooperative crew & helpful"
Pros: "Seat was fine for size of plane and comfortable for a night flight. Food was flavoursome and nice."
Cons: "Had a problem with the two socket headphone Jack as it was not seating correctly so only got sound out of one ear mostly"
Pros: "Great food & great entertainment. Love the free WiFi"
Pros: "Everything was excellent."
Pros: "Excellent service"
Pros: "General flight was good. Loved the food."
Cons: "Beeing more than an hour delayed"
Pros: "-Good legroom -Good seat width -Good recline -OK food -OK lavatory"
Cons: "-Outdated entertainment system -Seat was not very comfortable when compared to other airlines -Could not connect to Wi-Fi due to unintuitiveness -Skysurfers uneligible to connect to Wi-Fi despite being Silver and higher"
Cons: "I did not get vegetarian food. And when i book that ticket i didn't get the option of food selection..."
Cons: "I was overcharged for the fare. I was shown a fare for $627 n got charged $688.00. why?"
Pros: "Service"
Cons: "Nothing"
Pros: "Food"
Cons: "Seat is not comfortable."
Pros: "I liked the cooperation of the crew."
Cons: "There's no specific reason to dislike, but 1 thing that they changed my schedule now,"
Pros: "The other services was okey"
Cons: "The checking in at the airport terrible"
Cons: "in-flight staff were not polite, pushing past passengers without any word; such a disappointment as I expected much higher standard of service and courtesy. Nothing beats Singapore Airlines."
Cons: "Upon arrival at the final destination, I couldn’t find one of my 2 checked baggages, asked the emirates ground staff and i was told that they were unable to track the bag and not sure if it was loaded on to the aircraft at the origin airport or lost in transit. Lost my wedding suite and fiancé ‘s wedding gown and plenty other wedding things."
Pros: "The crew & the ground personnel! Very polite, helpful & efficient!"
Cons: "I loved flying by Emirate! But not anymore! Too conjested!! You keep raising the fares but continue taking away the few perks that used to set you aside from other airlines! The food was less than ordinary! Sadly, you have taken away the open buffet between meals. This buffet of fresh fruit, chocolates & healthy bars were welcome & much appreciated! The little pouch with few essential things for travellers was very useful......you've taken take away too! Qatar, Turkish or Itthehad Airlines are beckoning me!"
Pros: "I flew round trip on their flagship Airbus 380 from Toronto to Dubai, about 13-14 hours. Crew was great, plenty of food and drinks, about 3x meals, lost track of how many drink runs, maybe 5x. It was almost too much food & drink! The in-flight entertainment was great, touch screen was fantastic, USB port, even power outlet, on back of seat, plenty of entertainment choices from movies, to video games, to trivia, I even got a kick out of all the camera's mounted on the outside of the plane with all the flight tracking details available on screen, plenty of bathrooms. Its such a big plane it didn't even feel like you are flying. I'm 6'4" so I always choose an aisle seat so i can at least stretch one leg out, the crew was even mindful not to bump my elbow or even my leg when it was extended out into the aisle while i was asleep...which was more than accommodating to something I shouldn't have been doing! Overall Excellent, I wish every airline was like Emirates. They're bringing back the old school service and class airlines used to be like. I know people don't dress up while they air travel anymore, but I'll be dressing up the next time I fly Emirates! ;)"
Cons: "Nothing comes to mind."
Pros: "The overall experience was good."
Cons: "The non-veg food option was limited to a prawn dish only which may not be a good option for all. Should have a chicken or goat meat alternative."
Pros: "The staff are extremely friendly and accommodating. The plane itself was clean and there were plenty of bathrooms. It was great to have two free meals, drinks and entertainment making a 10 hour flight go by faster. I love the eye masks and ear plugs to make sleeping on a plane easier. All around success and would fly again with them!"
Cons: "On the flight home the crew seemed a little confused who was in charge of my row. I had to go get myself the customs forms and a pen. Also the front of the plan was extremely hot compared to the back."
Pros: "Crew was extremely accommodating and friendly."
Cons: "Too cramped- very uncomfortable."
Pros: "On time, entertainment good crew"
Cons: "Food was bland"
Pros: "Polite staff and professional."
Cons: "I was asleep so I did not get my arrival card from the crew when landing in transit in Yangon"
Pros: "Service."
Pros: "Overall the flight was good. The crew was very helpful. Food and service was excellent."
Cons: "Long flight."
Pros: "Great selection of entertainment"
Cons: "Some of the flight attendants skipped over my row while offering beverages. One person was asleep but i was awake and thirsty. I had to wait until an attendant was unoccupied to get some water"
Pros: "the attention, the comfort, the large amount and options of movies, shows, entertainment channels; the food was good. and most of all the smooth flight and experienced pilots"
Cons: "none"
Pros: "Food"
Cons: "N/A"
Cons: "Seat selection is paid."
Cons: "Nothing"
Pros: "So great to still fly with some comfort in this day and age, especially with the awful experience flying American carriers. Great crew, very friendly."
Pros: "The plane. The thoughtfulness of the crew. My seat's location. I was lucky to be in the front center! The flight information display. Flying at night across the Tasman Sea it was as though we were stationary (apart from a little vibration as we crossed the Southern Alps). Besides, the Air Bus is so quiet (comparatively). Oh yes. One other thing: the fare."
Cons: "We are vegetarians (not vegan). I wasn't keen on the chicken/fish option. But I didn't complain."
Pros: "Everything..."
Pros: "Crew were very competent and nice."
Cons: "There was not enough overhead space for my carryon bag, so had to go further back in the plane to find space, this caused a problem when disembarking."
Pros: "I always see the best experience with emirates"
Pros: "As expected"
Pros: "Everything they have offered."
Pros: "The crew, overall were very alloof and disengaged. Rarely did we hear "your welcome" after saying thank you. We were made to feel as if we were interrupting their real work."
Cons: "The crew needs to remember that how consumers feel is almost as important as price. There are other choices that for air travel. It's costs nothing to smile, or to say your welcome."
Pros: "Good choice of international movies in entertainment"
Cons: "Quality of meals can be improved"
Pros: "The flight from Dubai to NYC was great"
Movie choices were very limited and old
Sampler food this good is very heavy for a flight
The service is top notch, and they really make you feel valued and comfortable.
The best airline ever
Pros: "Staff were very good . Business class very comfortable. I had low salt menu which was very comforting to be able to choose as salt not good for me."
Pros: "The crew were good"
Cons: "Food- eggs were terrible. The touch screens for the movies didn't work properly on either of our seats. Flight took off late, spent a long time taxi'ing. Sound for announcements was very bad"
Pros: "crew was very sweet"
Cons: "food and wine options were terrible"
Cons: "Have air fresheners in toilets. Make it smell better."
Pros: "Crews were excellent. Luggage came out very fast. Flight was very comfortable."
Cons: "Check-in for ticket took 2 hours!"
Pros: "The crew was nice but never got the menu."
Cons: "The crew was amazing and delightful but should provide food to kids first before even those special diet or vegetarians."
Pros: "Food"
Pros: "nice crew, great service"
Cons: "The seats are smaller than other airlines.My entertainment system stopped working mid-flight on a 16 hour flight from Doha to LAX.Food portion is not enough. No hot towels on boarding, no welcome drink or snacks. Food is served only twice on a 16 hour flight.Rude immigration officers"
Pros: "Attentive crew, good menu"
Cons: "Providing in-ear noise-canceling headphones instead of the typical around ear noise-canceling headphones"
Cons: "Long trip"
Pros: "Good crew, fair choice of food and drinks and served whenever you want it. Good array of entertainment on offer but our flight was a 'sleeper' so after a fumble with the controls and the limited new releases, I opted to read instead. Not sure we like the Dreamliner configuration and levels of comfort more than the 777 or Airbus offerings but it was fine."
Cons: "A couple on our flight decided it was OK to have their 4-year old run around the cabin shrieking and causing a lot of fuss. Most of us in the cabin complained but these parents were pathetically weak and elected to allow it to continue. No sleep... spoiled experience.. miserable flight in this respect. Terrible Business Lounge 'Aspire' in Gatwick; dirty and poorly equipped - not even Prosecco on offer without paying £5 for a small glass. Qatar should stop using this dreadful place. Crew seemed to have stopped referring to the passengers by name and offer a less-personalised service in Business than we have become accustomed to. The food choices while good, have been paired back as have the selection of wines."
Pros: "The cabin crew was fantastic and made the experience very positive."
Cons: "The food was not of the quality I would have expected from the expectation created by the airlines marketing."
Pros: "Food was great."
Cons: "Passengers in the back seat kept shaking my seat. I told them to stop, but they kept doing that."
Pros: "all are nice"
Cons: "nothing but avoid bread"
Pros: "Everything"
Cons: "None"
Pros: "Snacks and the crews on board"
Cons: "The crews in the airport, not friendly. They dont even smile!"
Pros: "Just that the food is quite small but the variety is OK."
Pros: "Great crew, as usual."
Cons: "Ugh, The seat in front of me had some box taking up 1/4 of my leg-room. I get that the box probably contains some crucial equipment, but can you at least round the edges so I can lay my leg against it without cutting off my circulation to my foot? Other than that, typical Qatar luxury (as much as you're gonna find in coach)."
Pros: "Airport was pretty impressive,"
Cons: "Waiting Area in DOHA for boarding does not have a latrine to use, so once you checked in you can't go back out."
Pros: "Leaving that god forsaken airport after hours of waiting in lines."
Cons: "Everything"
Pros: "Very friendly service!"
Cons: "Chairs a little too small for long flights...."
Cons: "Flight was delayed for 4 hrs"
Pros: "Great Cabin Crew, the pilot was extremely talented and landed very well at a low speed so as to not wake everyone in Nagpur up."
Cons: "seats are a bit tight"
Pros: "It was booked for my elderly parents and they were very pleased by the service they received."
Pros: "The lack of passengers on this flight gave me an amazing amount of room. Really makes the flights enjoyable when I can spread out."
Cons: "The food could use some work. The quantities are perfect. But the quality is definitely lacking"
Pros: "Food OK"
Cons: "Massive delay over 15 hours! I was shocked. Once arrived, also luggage was delayed ADDITIONAL 7 hours"
Cons: "For 14 hours flight, we were given 1 meal and 1 snack ; that seems too little for a long flight. They didn't have whiskey, only beer and wine...really... I asked the flight attendant to put my cabin luggage in the space above the seats, because I am old and could not do it myself, and he first frowned and asked why....ridiculous"
Pros: "Upgrade to business class was a nice gesture and the service was impeccable.."
Cons: "Just a tad delayed in getting off the plane...not sure what took unexpectedly long"
Pros: "Clean. Friendly staff. Good food. Good entertainment."
Cons: "Small cramped seats."
Pros: "Seats are comfortable with plenty of leg space. Aircrafts were clean and tidy. Landing and take off were smoothest I have ever experienced."
Cons: "Menu choice was very basic and quantity was also poor. Food quality was below par in terms of taste and presentation. In-flight crew was inefficient and flow. Meal trays laid on meal tables for hours after the passengers finished food. Flight attendants literally responded in over 30 min of call. I pressed special meals online before boarding. However, the flight attendants were not sure. They went back to kitchen to verify that and return with the ordered meal."
Pros: "Service"
Cons: "We landed 30 minutes late, with no explanation - even though we took off on time. Even with a short dog leg over Iran, we should have been able to make up any delay over an 8 hour flight"
Pros: "Nothing that i like"
Cons: "Delay, bad food, no strict rules about passenger moving seats"
Pros: "Flawless boarding, service, food."
Cons: "We arrived 2 hours and 40 minutes late due to technical issues with the aeroplane. We were kept informed and we arrived safely, so this is a nibir complaint."
Pros: "Craft"
Cons: "Food and behaviour of hostess serving in our line I.e. Seat 34 b & 34c"
Pros: "I wish this airline had more service within the US!! This airline is impeccable. We flew 16 hours from Doha to Miami and it was amazing. At the airport in Doha the flight representative went above and beyond to accommodate better seating for myself and my son. Luckily it was not a full flight and lots of the passengers had plenty of space. The staff is VERY friendly and VERY professional. I will definitely be giving this airline my hard earned money in the future for reservations as much as I can!!!!"
Cons: "Not one thing!!"
Cons: "Somebody smoke in the bathroom. My husband went and told the crew. But nothing was sone. They should have announced in the plane and action should have taken."
Pros: "Absolutely nothing!!!!!"
Cons: "Again, our flight was cancelled without notification!!!!!"
Pros: "F"
Cons: "I have booked the flight for my mom and I requested a wheel chair her, she Has a broken arm . And I booked the flight with this company cos I thought they have a great service, but not what I expected, they didn't provide a wheel chair and she has to drag all the bag with one working arm , so I m not pretty satisfied with the trip at all and I won't fly with th company any more"
Pros: "I travel from Sydney to Europe (UK and Greece) regularly. My experience with Qatar airways was fantastic: I highly recommend it. First of all, the travelling hours are a bit shorter (compared to travelling via Singapore or Hong Kong) probably because of the geography of the cities/connections and the corresponding flight times between Athens-Doha-Sydney. The aircraft was exceptional (I believe it was Airbus A380). It was a double-deck, wide-body and four-engine jet airliner. Cabin and economy class seats were very comfortable and more spacious compared to other aircraft. There was minimal turbulence, which is partially due to the type of aircraft: at least this is my understanding. The aircraft also had wi-fi (complimentary for the first 15 min) and one was allowed to use the mobile phone during the flight (except during take off and landing times). The flight attendants were absolutely amazing. Also, the crew was very understanding and friendly with children. Food was also excellent and in good portions. Overall there was high tech aircraft, excellent service and no delays. I will choose it again in the future."
Cons: "On the downside, I had a problem with my entertainment device during the whole flight: there was no sound, so I was not really able to watch any movies/TV.. The flight attendants tried to sort it out, but it was not possible. They kindly brought complimentary magazines and drinks/snacks, however it would have been much preferable if I could watch a movie or if free wi-fi was offered for the whole flight, as compensation.. My understanding is that this was not an option, due to problems providing free password..."
Pros: "Punctual and clean with a friendly staff!"
Cons: "They changed my seats twice and it was near the bathrooms and I hated it. They refuse to give me a better place when I requested. I didn't choose the seats they put me in and the crews couldn't handle the other passengers attitued and actions. I asked for a below but they didn't bring it to me."
Pros: "The entertainment and food was great. The service as well. They are very attentive to any request."
Cons: "When it was time to leave Doha, Qatar there was a massive delay which caused us to be late for any upcoming transfer in BKK. That told me that my would be delivered the next day. I am currently trying to figure out whether they have my bags or not."
The food wasn't good. Just don't bother!
No leg room
seat not comfortable
Pros: "About as good as they come."
Cons: "Nothing."
Cons: "We were packed like sardines! My flight made me want to retire from traveling!"
Pros: "Food was ok"
Cons: "AC was not turned on until flight was up in air. That means for 30 minutes passengers were sweating sitting in a suffocating cabin. Crew refused to give Green Tea, saying only available in business class Inflight screen size was very small ...5-6 inches only"
Cons: "Flight delayed due to technical issues, boarding crew said there was a hole in the plane and that it might be canceled. After a long delay we finally tookoff. Plane was very cramped and very little room for the legs. Food and entertainment were average and fine."
Pros: "Seats very comfortable; real feather pillow! Everything was on time."
Cons: "Breakfast consisted only of sweet items -- I didn't touch it."
Cons: "We had a huge delay"
Pros: "Cabin crew were efficient"
Cons: "Open check in counters on time as scheduled. They were half hour late at least"
Cons: "Haven’t got there yet!!"
Pros: "Amazing crew/ food/seats very comfortable! Very relaxing ride !"
Cons: "It was perfect !"
Pros: "Crew was very attentive, information from the cockpit was enough to let us know but not disruptive"
Cons: "Boarding was one long line that other passengers in the airport had to walk through. This was difficult for passengers with kids and those with needed special accommodations Ike wheelchairs, canes etc"
Pros: "Spacious seating available/ snack/staff"
Cons: "No entainment"
Pros: "The crew were personable and the chocolate that was offered near the end of the flight was a nice touch."
Cons: "Cramped, cramped, cramped!!!!! The seat pitch was just so uncomfortably short so much so that when the person in front of me reclined his seat, the TV screen was a mere 1-2 feet away from my face making it impossible to watch anything without getting crossed eyed or a headache. This unfortunate situation has influenced this review greatly particularly because this wasn’t a 2 hour flight but a long haul one."
Pros: "The. Crew were amazing"
Cons: "Lpst my luggage"
Cons: "Palermo never ready for plane arrival"
Pros: "The entire process from boarding in Chicago until arrival in Athens was very smooth."
Pros: "Steward Very pleasant, helpful and accomodating."
Cons: "No information on the flight about how to proceed with our missed conncetions nor anyone to meet in Zurich at gate with information."
Pros: "I loved the upgrade to business class. It was private, spacious, and very hospitable."
Cons: "N/A"
Pros: "The buttered pretzel was nice, and different."
Cons: "The plane seats are closely spaced. I'm not heavy but am tall, so the row spacing isn't the best. The cattle call boarding is not desirable. Would prefer zone boarding."
Pros: "The view out the window."
Cons: "Delayed, no leg room. No refeshments."
Pros: "Checkin was smooth, cabin crew and service was great. Absolutely no complaints."
Cons: "Nothing. All was exceptionally good."
Pros: "The attendants were very pleasant and the food delicious"
Cons: "A bit cramped in economy"
Pros: "Crew were good, apart from forgetting at breakfast time that I had ordered gluten free food. Food was OK but not memorable."
Cons: "Business class is not as roomy as other airlines. My partner had to climb over me to reach the aisle, there is very little storage space and seat size is quite small. Choice of movies is limited."
Pros: "Good flight"
Pros: "upgrade to business class"
Cons: "the flight was delayed, so I have arrivede later and was told that I should have been there for the original time..."
Cons: "Sardine can."
Pros: "Efficient check-in, boarding and on-board experience. Great seat and entertainment. Food also very decent."
Cons: "I find Swiss’ pricinh policy for on-board internet totallh ludicrous and an outright insult. Also, I sometimes appreciate a bit more empathy in the way things get announced - no announcement for security video or when they disrupt a movie with their Swiss commercial clips - they just turn it on. Not abtreat experience."
Pros: "Pretty much on time even with snow conditions!"
Cons: "Coffee was pretty much cold."
Pros: "Everything was great"
Cons: "Service was perfect Food was incredible Movies and entertainment high level"
Pros: "Super service, nice crew. On time and flawless baggage transfer to my final destination. Could not be more pleasant experience. I would recommend travel with Swiss to all travelers. Thank you"
Pros: "The woman who checked in my baggage was very helpful and patient. I had to re-arrange some weight and she assisted me in maximizing weight and minimizing cost. The flight attendants we very kind in trying to assist me in finding appropriate food. The flight was very comfortable and the flight attendants were wonderful all-around."
Cons: "Boarding of the flight was delayed which impacted our arrival time in Zurich. I had a connecting flight- but so did at least 10 other Swiss flights at that time. The queues for customs were incredibly long and the only reason I made my flight was because I ran through the airport. I also had a challenging time with food. I am celiac and often cannot eat the standard fare on planes. I called in advance of my flight to notify someone of my allergy - and they told me the only way I could ensure such a meal was by purchasing a meal that cost $30. I was not willing to pay such a hefty surcharge for food because I had already payed a bit extra than budgeted because my partner had recommended the excellent service of Swiss. I have traveled on several airlines for intercontinental flights between Boston and Europe - and have always had my allergy accommodated at no extra cost. Once on the flight - I was offered an orange and banana for dinner and a small yoghurt for breakfast. I will be flying Swiss again in December and I sincerely hope they will be better equipped to provide for my dietary requirements."
Pros: "When checking in, I was upgraded to business without knowing it until I looked at my boarding passes. This was a good surprise of course."
Pros: "Great service"
Cons: "Super slow boarding. Long lines at check in"
Pros: "Well managed flow of services, polite and helpful staff, quiet environment, good air in the cabin."
Pros: "The crew members were professional and we really appreciate their high quality of service. Love the food and we enjoyed the wide selections of entertainment that was provided."
Cons: "N/A"
Pros: "good entertainment system"
Cons: "not enough leg room"
Pros: "The chocolate"
Cons: "No outlet for charging electronics. No free checked luggage. My carry on (of usual size) was deemed a bit too big so I was forced to check it in."
Pros: "Over all I enjoyed flying with Swiss over the past 40 years. This was a first time my experience was not to my expectation."
Pros: "I really enjoyed the flight overall. Made a long flight seem not so bad."
Pros: "Everything except the earphones was great"
Cons: "The earphones are bad and connector is 2 pins, so couldn't use mine."
Pros: "Crew was amazing. So patient and accommodating, even when passengers were a bit impatient. Cabin was clean, and it was good to have blankets and pillow on a long flight."
Cons: "Boarding was a bit chaotic. Food was okay but not substantial. Comfort was terrible in my seat - for some reason I had a seat with a metal box underneath so I could not stretch my legs. And the fellow next to me, in the middle, was over 6 feet and was VERY uncomfortable, even though he had legroom. There were good options for entertainment, but it was unreliable and had to be restarted once. Also, the screen was terrible quality and I could not see no matter how I adjust the screen angle or the light."
Pros: "All on-board crew members were pleasant and helpful. The variety of movies and tv shows was sufficient to keep me occupied for the 9+ hour flight."
Cons: "For a 5' 4" person like myself, arm and leg room were barely minimal, Economy seats were crammed together and were not ergonomically designed for comfort or support. I was fortunate to be able to move from my center seat to an aisle seat once the flight was in progress. As soon as I did, the air around me was cooler and made for more comfortable breathing. In the center seat, the air was still and close—very uncomfortable. Poor communication regarding passport control protocol at the departure gate: A temporary station was set up, labeled Passport Control, but no SWISS agent announced what was happening. I had just gone through a passport control line on a lower level so I didn't think I had to go through a similar process at the gate. Most people around me also didn't know whether they had to go through the process at the gate. Once agents had been questioned on the subject several times, they should have made a general announcement to inform everyone at the gate. They did not. The food on the plane was the usual poor quality fare for economy class—either highly processed or overcooked and much too salty. Ugh."
Cons: "They checked at the gate all our hand luggages to make sure we didnt exceed the 8 kilo mark. This is very cheap and only suitable for the low cost airlines. I expect swiss air as a higher class flight to turn a blind eye on this matter"
Pros: "In general it was perfect. Chocolate from Suiss at the end of the flight is just amazing!"
Cons: "Because it was a long flight, we would have liked to see a bit more the staff passing around slowly, so we could have asked for water in the night. The seats were not as incredible than the first flight from Spain to Zurich."
Cons: "Delayed"
Pros: "Decent food, for airline food. I didn't starve for the 8 hours, and the included beer/wine/spirits helps a lot. Entertainment system was enough to help pass the time. This flight had USB chargers...had I known, I would have loaded up my mobile with watchable entertainment."
Cons: "It's still a cattle car for coach travel. Boarding was hectic. Called all passengers at once, which resulted in a crowd pushing to get through the two checkpoints all at once."
Pros: "The captain refused to turn on the AC until we were just about to leave. Many passengers were complaining. The crew refused to help or do anything. Then during the flight they kept the air flow down to a minimum so again it was boiling hot. DON'T FLY Swiss Air if you like normal temperatures!"
Pros: "Friendly crew. Good food"
Cons: "None"
Pros: "Seats were very comfortable and so were the entertainment options"
Cons: "The food was really sub-par in terms of quality. Also the it took over an hour for bags to come through which if we are flying business is a little sub-par"
Cons: "There is only a food box which contains a small sandwich, a small cake and a small cup of fruit pieces with a drink of 250ml ice tea for this three hour flight. I would think this kind of catering is not good enough."
Cons: "I booked a window seat, got a middle seat."
Cons: "About cabin crew for for more smile"
Pros: "The food was amazing, and the cabin crews were all very nice people. I would love to use Cathay Pacific in my next trip. Also, I loved that they provide a lot of diverse movies from all over the world, along with good music lists."
Cons: "Honestly i think there are not much space for each passenger."
Pros: "seat very comfortable"
Cons: "food and inflight entertaitment with very few choices are very poor - flight attendant always on the PA for meaningless message in 3 languages"
Pros: "Standard of the flight was good"
Cons: "Cabin personal was unengaged rude and everything than helpful"
Pros: "Checkin experience was great. Boarding was great. The crew was great"
Cons: "The movies were old. Not many new releases to choose from"
Pros: "lost connection sue ro the Arline , terrible ground staff"
Cons: "lost connection sue ro the Arline , terrible ground staff"
Pros: "Service was very good. Food was decent. Surprised CX served dinner early in the morning Pacific time right before arrival at SFO instead to breakfast."
Cons: "There was an extra layer of normal security check at the HKG gate 15. The male team leader, probably in '50's, with two bars on his shoulder was extremely rude to the passengers. I was at the front of Economy class when a female Asian passenger walked up in the Business class ilne. He naturally tendered to her first and let her and directing her to a lower security ranking staff t the other side of area. All fine and dandy. But seconds later, a Caucasian male walked u,p indicating that he was with that female Asian, the security guard got real mad, shouted at the Asian woman who by then was some 20 feet away that next time she needed to tell him he was with someone. When it was my turn to go into the secured area, there were to guards available standing side by side, a male and a female. He let me and pointed toward the two guards. I asked him which one, he didn't answer. I asked a second time, "Male or female", he still didn't answer, just pointed his finger toward the two guards. His attitude was totally unacceptable."
Pros: "Lots of room, excellent service, decent food. Boarding was uneventful as was the flight itself. We were late taking off, but made up time and landed on time. Only had 1 hour 25 minute layover so was a bit concerned."
Cons: "Cathay Pacific doesn't do a beverage service before serving dinner. I find it odd to get served a cocktail after the first course is served."
Pros: "Too cramped"
Pros: "Flight was very smooth and pleasant. The entertainment was great with lots of choices. Premium economy seats on A350 was amazing. Very similar to Qants reganal business class on their 737. But how ever the seats on their A330 was average. But otherwise all was good. I would recommend Cathay."
Cons: "The food was very small portion and average in taste. The crew took a wile to take the trays and clear after all ate."
Pros: "Flight was smooth on time. Aircraft clean and new. Edison vegetarian meals requested were fresh snd excellent. Attendants were polite and helpful."
Cons: "Restrooms could have been maintained more frequently."
Pros: "The service from start to finish was superb. The flight to Hong Kong had the on board attendants at full service the whole journey. Blankets and pillows were supplied as standard and plenty of complimentary food. There was a genuine sense that the on board attendants wanted you to be as comfortable as possible."
Cons: "I can't think of anything really. Perhaps the seats could have slightly more leg room but hey. What can you expect from economy."
Cons: "Poor inflight service"
Pros: "Nice plane, roomy seats, good food. Much better than other carriers in economy."
Pros: "Food is fine."
Cons: "washrooms are small and dirty."
Pros: "Very good service. Professional and friendly"
Pros: "Left on time arrived early. Staff excellent."
Pros: "Staff were superb from check in to landing. Service from MAN to HKG was impeccable."
Cons: "Seat was a touch faulty"
Pros: "Flight comfort, plane, staff. Overall a perfect travel experience."
Cons: "Mango desert...that’s all."
Pros: "The vegetarian/vegan meals were very good for airline food. There was a great selection of entertainment options."
Cons: "One of the flight attendants who was assigned to my section, her name was Rain, was incredibly rude. Every time I asked her for a glass of water, she would sigh heavily and tell me to wait. Eventually, she stopped serving me all together and I needed to leave my seat and ask other crew members to serve my food. She was completely unprofessional and she made it clear she didn't like me, despite the fact that I was always going out of my way to be courteous. At one point, she walked down the aisle and stepped directly onto my foot, which was NOT in the aisle but under the seat in front of me. She didn't even acknowledge that she had stepped on my foot and kept walking. For a 14-hour flight, I was really bothered by her lack of professionalism. I will have to think twice before I book Cathay Pacific again."
Pros: "The organization of the boarding was well done. The plane was comparatively roomy, the servers were efficient."
Cons: "The boarding was delayed and although the stewards were efficient, little things like running out of noodles and running out of the chicken option on the dinner menu marred the service."
Pros: "Boarding was orderly and efficient, the polar opposite of the mad rush that can sometimes happen when cabin crew don't take charge of the boarding order. Crew were courteous and multilingual. Leg room felt a bit better than average for an international flight. Food was very tasty. The inflight entertainment selection and screen quality was excellent."
Cons: "They managed to run out of the Western breakfast option (which I did not want anyway, but many British tourists had to make do with yoghurt and fruit due to unfamiliarity with congee). The entertainment system is controlled by touchscreen only. An elegant solution that is simple to keep clean, but you get tired of holding your arm up at eye level."
Pros: "service and comfort"
Pros: "Everything!"
Cons: "Nothing!"
Pros: "Food was better than other airlines for economy price. Movie selection quite good as well as other options. Liked the maps."
Cons: "My seat would not move back. The audio on the movies was very difficult to hear with background engine noise. Poor clarity, and the selection of movies was excellent, so I chose not to watch. Solitaire game was complicated to understand."
Pros: "crew great, food very good"
Cons: "flight also late taking off"
Cons: "lost my luggage"
Pros: "Good crew"
Cons: "Cathay Pacific forgot to send paperwork for departure which resulted in 1 hour delay and then given us furthest possible gate on arrival in HK"
Cons: "Food was ok and was served very late"
Pros: "Helpful crew"
Cons: "Cramped seating. Very little leg room"
Pros: "Unfortunately nothing positive to write"
Cons: "Disappointing service, poor upkeep of planes, not at all punctual (travelled multiple legs with Cathay, not one of them took off on time). Bad airline, getting worse"
Pros: "hospitality is very good.comfortable journey."
Pros: "Great seat. Flew from Hong Kong to Manchester and had a good 7 hour sleep. Food, especially breakfast was amazing with a dim sum selection. Crew was fantastic as always."
Cons: "Dinner however was a little lackluster with a prawn and crab meat stir fry which was a little bland."
Pros: "Seated 19K in business class on the 777 from Manchester. Crew was fantastic and responded quickly and enthusiastically. Breakfast muesli was really good"
Cons: "Food could be better. Lamp rump steak cooked well but potato on the side not washed properly. Breakfast option not appetizing"
Pros: "Happy to have goodnight on the flight. Was scared to fly on such a long flight because I'm a decent sized guy. I was even more afraid when I realized I was out in a middle seat. However, the seats are relatively spacious, even in economy and my knees weren't hitting the back of the seat in front of me. I also appreciated that we could get up to grab water or juice at any time during the flight."
Cons: "Boarding could be more organized."
Pros: "Ease of boarding."
Cons: "Only served 2 meals the whole 15 hrs flight."
Cons: "Food was good but could be better. Healthier, purer"
Pros: "The lounge was incredible as advertised! Relaxing, champagne, noodle bar, comfortable seating, great lounge chairs and internet. Fully reclined sleeper pods and good food and wine and service."
Pros: "Everything was good I didn't have any complaints about the service or flight time"
Cons: "Nothing"
Pros: "Very nice crew. Helpful and kind."
Cons: "No sound system on my screen. The crew were wonderful trying to fix it but it was broken. Pee all over restroom floor."
Pros: "The booking crew was excellent, and helped me avoid delays that were caused by heavy rain in Taiwan the day of my travel so I could make my connection."
Pros: "I had a great time in Cathay. Selection of menu was slightly above average and the movies were updated. For the price I paid, I think I got more than I expected."
Cons: "Crew could be friendlier. Seats are stiff and uncomfortable."
Cons: "Seats are very uncomfortable. Not enough leg room, don't recline enough."
Pros: "The flights were mostly on time (except out of Manila because nothing is ever on time in the Philippines). Plane was spotless. Crew was very professional. Food was better than most."
Cons: "There could have been a better selection of movies instead of movies that appeal to teenagers. Ground staff somewhere along the way (likely in Manila) stole my brand new luggage tags from both suitcases. BUY YOUR OWN YOU THIEVES!!!!"
Pros: "Flight attendants were pleasant."
Cons: "Poor selection of food; they ran out of the chicken entree! You should have more chicken entrees; have less beef entrees since a lot of people are avoiding beef!"
Pros: "Food was very good"
Cons: "We did on line check in 1 1/2 days before and couldn't get two seats together"
Pros: "Staff tried to book my aisle seat with empy middle seats, meals were very good"
Cons: "Seat space limited when passenger in front puts back their seatback Same breakfast choices offered on the arrival leg to HK as the departure"
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