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Sheraton Universal Hotel
4 stars

Sheraton Universal Hotel

333 Universal Hollywood Drive, Universal City, CA 91608, United States
Universal City, CA
See location+1 818 980 1212
From
£145
Cheapest

rate per night

8.4
Very good
based on 2124 reviews
2,124 reviews
Room type
Provider
Nightly total
King room
£145
Standard Room
£147
Traditional Room
£152
100 more Sheraton Universal Hotel deals
100 more Sheraton Universal Hotel deals

Photos of Sheraton Universal Hotel

Overview

Rating

Located less than a 10-minute stroll from Universal City/Studio City Metro Station, Sheraton Universal provides guests with a convenient base while in Los Angeles. The multiple amenities this contemporary hotel has to offer include an outdoor heated pool, a Jacuzzi and an express check-in and check-out feature.

Sheraton Universal has recently undergone refurbishment and offers a 24-hour reception, valet parking and a car rental desk. Additionally, the multilingual staff are available to provide assistance.

Every elegant room at the hotel offers a refrigerator and all the necessities for a comfortable stay. Hot drinks can be brewed with the provided tea and coffee supplies.

Sheraton Universal's on-site restaurant is a convenient option for guests wanting to dine in. Alternatively, there is a wide selection of international restaurants nearby. Guests are also welcome to relax with a drink at Cocktail Lounge.

The hotel is close to Universal Studios Hollywood, Universal CityWalk and 10 Universal City Plaza. The Campo de Cahuenga and Jurassic Park the Ride are within a 10-minute walk and Los Angeles International Airport is 35 minutes' drive away.

Rating
8.4
Very good
Based on 2,124 verified guest reviews

Latest deals for Sheraton Universal Hotel

Thu 8/5
Fri 9/5
Double room
2 double beds
£156
2 double beds
£158
2 double beds
£159
Queen room
bed type unknown
£183
2 queen beds
£191
2 queen beds
£198
Standard Room
1 king bed
£147
bed type unknown
£156
bed type unknown
£188
Traditional Room
1 king bed
£152
1 king bed
£157
2 double beds
£169
King room
1 king bed
£145
bed type unknown
£149
bed type unknown
£155
Executive room
2 double beds
£264
1 king bed
£325
1 king bed
£336
How do payments to us affect ranking and how do we rank results?
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences

Amenities at Sheraton Universal Hotel

  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Coffee shop
  • Valet parking

Services and conveniences

  • ATM on-site
  • Business centre
  • Car hire
  • Wake-up service
  • Concierge service
  • Meeting/Banquet facilities
  • Mini-market on site
  • Room service
  • Key access
  • Key card access
  • Express check-out
  • 24-hour front desk
  • Conference rooms
  • Safety deposit box
  • Bottle of water

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Hypoallergenic
  • No smoking
  • Lowered sink
  • Non-feather pillow
  • Pets allowed on request. Charges may apply.
  • Disabled access
  • Roll-in shower
  • Lift
  • Accessible by lift
  • Adapted bath
  • Toilet with grab rails
  • Upper floors accessible by lift

Dining

  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Coffee shop
  • Snack bar
  • Breakfast in the room
  • Tea/coffee maker
  • Refrigerator
  • Coffee machine
  • Vending machine (drinks)
  • Vending machine (snacks)
  • Dining area
  • Dining table

Basics

  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Dustbins
  • Conditioner

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Raised toilet
  • Shower
  • Shower cap
  • Bathtub
  • Toilet
  • Toilet paper
  • Toothbrush
  • Walk-in shower

General

  • Executive lounge access
  • Family rooms
  • Interconnected room(s) available
  • Pool view
  • Storage available
  • Seating area
  • Sofa
  • Telephone
  • Carpeted
  • Tile/marble floor

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Radio
  • Shared lounge/TV area
  • TV

Bedroom

  • Feather pillow
  • Fold-up bed
  • Socket near the bed
  • Alarm clock
  • Wardrobe or closet

Pool and spa

  • Heated pool
  • Hot tub
  • Outdoor pool
  • Pool towels

Parking and transportation

  • Parking
  • Private parking
  • EV charging station
  • Valet parking

Outdoor

  • Garden
  • Terrace/Patio
  • Balcony

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board

Workspace

  • Fax/photocopying
  • Desk

Health and safety

  • Daily housekeeping
  • Safe

Family friendly

  • Cribs available
  • Kid-friendly buffet

Things to do

  • Gift shop

Fitness

  • Fitness centre

Reviews of Sheraton Universal Hotel

8.4
Very good
2124 verified ratings
Wonderful
996
Very good
322
Good
277
Okay
152
Fair
146
Mediocre
93
Poor
138

Summary of reviews

Guests say
Guests loved the hotel's location near Universal Studios and appreciated the friendly staff and clean, modern rooms. However, many faced significant issues with room size, service delays, and maintenance problems, such as broken amenities and non-functional elevators.
AI-generated from customer reviews
Location10 out of 10
Cleanliness9 out of 10
Bathroom2.5 out of 10
Service2 out of 10
Room Size1.5 out of 10
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All reviews

4.0
Mediocre
Anonymous, Oct 2023
The staff is great, but the hotel is overrated and overpriced. You would think, given the high room fees, that they would put a chunk of that money back into keeping the rooms up to date. We had multiple issues with the rooms: The first room we were in was fairly small and had a broken bathroom door. There was a real lack of power outlets, which is a problem, especially when you're traveling for b...
Read more
10
Wonderful
CJ, Dec 2019
Pros (+) Everything about the hotel was great. The entry is beautiful, the bar and restaurant area are great and everyone on the staff was very nice and attentive. A huge plus was the view form my room. I think you would get amazing views from any room there, though. The room was large and bed super comfortable. You get complimentary water and coffee/tea. Parking was a little pricey but good lot, safe, and...
Cons (-) I think the room could have been updated a little (like new carpet) and at the time the phones were not working so had to call from cell for front desk and room service. Not a big deal, though.
Read more
6.5
Okay
Christian, Jun 2019
Pros (+) Proximity to universal theme park
Cons (-) Breakfast buffet included coffees on the first 2 days, and then due to a change in policy we had to pay for it. That was annoying. Pool area could be better maintained and supervised.
2.0
Poor
Anonymous, Apr 2019
Cons (-) I tried to cancel the hotel because I had a personal emergency and was unable to do so
6.0
Okay
Vani, Aug 2018
Pros (+) As above
Cons (-) Not clean,especially the front of the hotel. The emergency exit door was broken and the floor in the front had stains of vomit!
10
Wonderful
Anonymous, Sept 2017
Pros (+) The staff always make us welcome and that's why we keep going back.
Cons (-) Nothing, it's got everything you need.
6.5
Okay
Anonymous, Sept 2017
Pros (+) The comfort of the beds was hands down a good thing and the location the universal studios makes this a great hotel to stay at. Check in was a breeze.
Cons (-) The pool deck is a major liability! It gets wet and it's slick as ice so beware. Wrong tile. There are stains on some of the hallway carpets. We found Trash and a pair of kids shoes under our bed.
8.2
Very good
Anonymous, Aug 2017
Pros (+) Staff
Cons (-) Didn't give newly upgraded room a 'test run' before renting it out. Several issues. Experience was not worth the $300/night we spent.
2.0
Poor
Anonymous, Jun 2017
Pros (+) When we checked in we were told they sold out on higher floor rooms, and only room is on the 4th floor. That room, 420 was dated! Room number on the door was handwritten. Everything was old. I was so angry that I paid over $300 including tax for this pos!
4.0
Mediocre
Anonymous, Jun 2017
Pros (+) Staff was okay. Food was good.
Cons (-) It's being remodeled. Was very noisy in our room 1802 during the day we were trying to take a break between conference sessions. The elevators were incredibly slow! up to a 20 minute wait one evening!(6/13) The door was a hassle, took multiple tries to get it open, latch isn't lined up with striker plate, told front desk, they didn't understand and gave us another key card We'll stay at the Hilton...
Read more

Location

333 Universal Hollywood Drive, Universal City, CA 91608

What's nearby

  • 10 Universal City Plaza138 yd
  • Campo de Cahuenga331 yd
  • The Wizarding World of Harry Potter0.3 mi
  • Jurassic Park the Ride0.4 mi
  • Universal Studios Hollywood0.4 mi
  • Universal CityWalk0.5 mi
  • Warner Bros. Studios1.4 mi

Policies

Check-in/Check-out

Check in anytime after 16:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Essential information about Sheraton Universal Hotel

Low season

February

High season

September

Average price (weeknight)

£209

Average price (weekend night)

£243
Cheapest month to stay with an average 14% drop in price.
Most expensive month to stay with an average 16% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Sheraton Universal Hotel

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Sheraton Universal Hotel

  • If you’re after a cheap room at Sheraton Universal Hotel, then you should consider staying during the low season. The cheapest deals can generally be found in February and December.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Sheraton Universal Hotel, plan to stay on a Monday or Sunday. The most expensive day is usually Thursday.
  • How long should you stay at Sheraton Universal Hotel? KAYAK users usually book their rooms here for 3 days.

FAQs when booking at Sheraton Universal Hotel

  • Where is Sheraton Universal Hotel located?

    Sheraton Universal Hotel is located at 333 Universal Hollywood Drive in Central Los Angeles, 0.4 miles from the centre of Universal City. 10 Universal City Plaza is the closest landmark to Sheraton Universal Hotel.

  • When is check-in time and check-out time at Sheraton Universal Hotel?

    Check-in time is 16:00 and check-out time is 11:00 at Sheraton Universal Hotel.

  • Does Sheraton Universal Hotel offer free Wi-Fi?

    Yes, Sheraton Universal Hotel offers free Wi-Fi.

  • How far is Sheraton Universal Hotel from the airport?

    Sheraton Universal Hotel is 4.4 miles from Burbank Bob Hope. Sheraton Universal Hotel is 9.9 miles from Santa Monica.

  • Does Sheraton Universal Hotel have a pool?

    Yes, Sheraton Universal Hotel has a pool on-site.

  • How does KAYAK find such great Sheraton Universal Hotel hotel deals?

    KAYAK scours the web for all room deals available at Sheraton Universal Hotel in Universal City and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Sheraton Universal Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Sheraton Universal Hotel.

See more FAQs

Nearby hotels and places to stay

Closest

See more nearby stays
4-star hotel
Hilton Los Angeles/Universal City8.5 Excellent (3,804 reviews)0.13 miOutdoor pool, Fitness centre, Restaurant£207+
2-star hotel
39% cheaperNite Inn8 Excellent (1,697 reviews)0.21 miWi-Fi, Free parking, Wi-Fi available in all areas£121+
3-star hotel
39% cheaperBlvd Hotel & Studios- Walking Distance To Universal Studios Hollywood7.2 Good (2,758 reviews)0.28 miIndoor pool, Fitness centre, Bar/Lounge£122+
4-star hotel
9% cheaperThe Garland9 Excellent (2,488 reviews)0.76 miOutdoor pool, Fitness centre, Restaurant£182+

Cheapest

See cheapest stays in Universal City
2-star hotel
39% cheaperNite Inn8 Excellent (1,697 reviews)0.21 miWi-Fi, Free parking, Wi-Fi available in all areas£121+
3-star hotel
39% cheaperBlvd Hotel & Studios- Walking Distance To Universal Studios Hollywood7.2 Good (2,758 reviews)0.28 miIndoor pool, Fitness centre, Bar/Lounge£122+
2-star hotel
35% cheaperEl Royale Hotel - Near Universal Studios Hollywood8.8 Excellent (1,877 reviews)0.76 miRoom service, Free Wi-Fi, Tea/coffee maker£130+
2-star hotel
29% cheaper
Tilt Hotel Universal/Hollywood, Ascend Hotel Collection
7.2 Good (116 reviews)0.88 miIndoor pool, Free Wi-Fi, Tea/coffee maker£141+

Most recommended

See most recommended stays in Universal City
4-star hotel
9% cheaperThe Garland9 Excellent (2,488 reviews)0.76 miOutdoor pool, Fitness centre, Restaurant£182+
2-star hotel
35% cheaperEl Royale Hotel - Near Universal Studios Hollywood8.8 Excellent (1,877 reviews)0.76 miRoom service, Free Wi-Fi, Tea/coffee maker£130+
2-star hotel
26% cheaper
El Royale Gardens Near Universal Studios
8.8 Excellent (687 reviews)0.76 miFitness centre, Free Wi-Fi, Coffee machine£147+
4-star hotel
Hilton Los Angeles/Universal City8.5 Excellent (3,804 reviews)0.13 miOutdoor pool, Fitness centre, Restaurant£207+

Good to know

Value for money

7.9

Distance to city centre

0.4 mi

Nearest airport

Burbank Bob Hope

Distance to airport

4.4 mi

Everything you need to know for your stay in Universal City