Great hotel convenient to hot Universal Studios. Room was overlooking the park could see Hogwarts from the room as well as the Waterworld pyrotechnics. Will definitely return.
4 stars
Hilton Los Angeles/Universal City
555 Universal Hollywood Drive, Universal City, CA 91608-1001, United States
Universal City, CA
See location+1 818 506 2500Photos of Hilton Los Angeles/Universal City
Overview
Showcasing impressive views of Universal Studios Hollywood, Hilton Los Angeles-Universal City is a brief stroll from Universal City/Studio City Metro Station. Popular amenities, such as a Jacuzzi and an outdoor pool, make for an enjoyable stay in Los Angeles.
A variety of personalised services are available for guests of Hilton Los Angeles-Universal City, such as an express check-in and check-out feature, 24-hour room service and valet parking. Staff are available 24/7 and can assist with booking tours and tickets. A coffee bar, a free shuttle service and an executive floor are also available.
The hotel offers air conditioned rooms with a mini bar, movies-on-demand and an iPod docking station. Each provide internet access, a refrigerator and a private bathroom with a hair dryer.
In-house dining options include restaurant, which is an ideal place to enjoy a meal.
The hotel is within walking distance of 10 Universal City Plaza, Universal Studios Hollywood and Jurassic Park the Ride. Universal CityWalk is also nearby.
Latest deals for Hilton Los Angeles/Universal City
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences
Amenities at Hilton Los Angeles/Universal City
- Outdoor pool
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Tea/coffee maker
- Coffee machine
- Coffee shop
- Valet parking
- Business centre
Services and conveniences
- Conference rooms
- ATM on-site
- Business centre
- Car hire
- Wake-up service
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Express check-out
- 24-hour front desk
Dining
- Minibar
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Coffee shop
- Vending machine (snacks)
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- Pay-per-view channels
- TV
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Disabled access
- Lift
- Hypoallergenic pillow
- No smoking
- Designated smoking area
Pool and spa
- Pool bar
- Heated pool
- Spa
- Hot tub
- Outdoor pool
General
- Seating area
- Interconnected room(s) available
- Telephone
- Privacy curtain
- Storage available
Basics
- Internet
- Wi-Fi
- Free toiletries
- Heating
- Air-conditioned
Parking and transportation
- EV charging station
- Parking
- Valet parking
- Private parking
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Bathroom
- Hairdryer
- Bathrobe
Outdoor
- Terrace/Patio
- Garden
Bedroom
- Feather pillow
- Alarm clock
Workspace
- Fax/photocopying
- Desk
Things to do
- Gift shop
- Hiking
Family friendly
- Kids meals
- Kid-friendly buffet
Health and safety
- Safe
Fitness
- Fitness centre
Reviews of Hilton Los Angeles/Universal City
8.5
Very good
3811 verified ratings
Wonderful
1895
Very good
617
Good
565
Okay
262
Fair
230
Mediocre
85
Poor
157
Summary of reviews
Guests say
Guests appreciate the hotel's excellent location, especially for visiting Universal Studios, and many highlight the cleanliness of the rooms. However, there are significant complaints regarding the service, with mentions of unhelpful staff and issues with additional charges for amenities like wifi and parking. Cleanliness also received some negative feedback, indicating areas for improvement.AI-generated from customer reviews
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8.5 out of 10
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8.2 out of 10
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8.8 out of 10
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8.6 out of 10
15 reviews
All reviews
Views from the corner room on the 23rd floor were spectacular. I went for business but would love to go back for pleasure.
Parking way too expensive. Especially for a business event when you have to stay there.
Overall, the staff and accommodations were very good. Coupled with the proximity to Universal Studios, my family and I enjoyed our stay (the park entrance is a roughly 10 minute walk). Some detractors/considerations for those wanting to stay. -It's in LA, so you're subject to the COVID policies of the county. Having to show papers each morning or wear a wristband indicating that I and my family we...
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Great location, especially if you’re visiting Universal Studios. Convenient parking. Hotel floor plan is a little weird…but it’s well kept, clean, and in good repair. Like everywhere right now, they seemed to be a bit shirt staffed. Getting help at the front desk was slow and inefficient. The restaurant service was slow and menu overpriced (not surprised). I’d stay here again, and would recommend ...
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Pros (+) The location and closeness to Universal, you are within walking distance.
Cons (-) Pulled in to check in and told valet that you would be right back. The valet took it upon themselves to park car and even manage to change all seat settings, when they should not have moved car.
Pros (+) Location was great to Universal Park.
Cons (-) You have to pay $28 a day for parking. The beds were uncomfortable. Some staff seemed bother by our existence.
Pros (+) Very convenient to Universal Hollywood
Cons (-) They were unable to give me my Hilton honors points because I didn’t book through them. They were unable to give me a room near the other family we were with. The pool was closed. And the fee for parking was high, plus our rental didn’t fit in the garage so they charged us an oversized vehicle fee! Definitely overpriced!
Pros (+) If you are going to Universal Studios, the location is excellent and they have a shuttle running to and from every 20 minutes.
Cons (-) If you're going anywhere in the LA area, other than Universal Studios, the location is far and app taxis (Uber, Lyft...) have a hard time finding it because the parking lots and entries between the hotels and Universal Studios are a real maze.
Pros (+) Closest hotel to Universal Studios. The staff is excellent. The hotel is very nice. The Peet’s Coffee in-site is well planned.
Cons (-) Was a bit crowded.
Location
555 Universal Hollywood Drive, Universal City, CA 91608-1001
What's nearby
- 10 Universal City Plaza373 yd
- Jurassic Park the Ride0.3 mi
- The Wizarding World of Harry Potter0.3 mi
- Universal Studios Hollywood0.3 mi
- Campo de Cahuenga0.3 mi
- Universal CityWalk0.4 mi
- Warner Bros. Studios1.4 mi
Policies
Check-in/Check-out | Check in anytime after 16:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
Essential information about Hilton Los Angeles/Universal City
Low season | September |
|---|---|
High season | April |
Average price (weeknight) | £233 |
Average price (weekend night) | £236 |
When to book a room at Hilton Los Angeles/Universal City
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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FAQs when booking at Hilton Los Angeles/Universal City
Nearby hotels and places to stay
Closest
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See most recommended stays in Universal CityGood to know
Value for money | 7.8 |
|---|---|
Distance to city centre | 0.3 mi |
Nearest airport | Burbank Bob Hope |
Distance to airport | 4.4 mi |
Everything you need to know for your stay in Universal City
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