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|"Clean, comfortable beds, perfect location!"||(in 128 reviews)|
|"Very friendly and helpful staff."||(in 140 reviews)|
|"A good hotel with excellent staff"||(in 66 reviews)|
|"paid wifi is a joke"||(in 65 reviews)|
|"The room cleaning was terrible!"||(in 69 reviews)|
|"No free WiFi or complimentary water."||(in 11 reviews)|
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I paid $48 per day for parking. Then I got a parking ticket for $68. Ridiculous! The day we arrived, the carpet next to the bed was soaking wet. The cleaning ladies also didn’t replenish supplies such as coffee, coffee mugs, etc. Considering how much we paid for our room, I would expect everything to be perfect.
The location was unbeatable. You can walk to everything including two of the sky train stations.
The room was not clean. One bed had fresh blood stains on the sheets. We called housekeeping to address and they did that night. But they also suggested that if our sleep wasn't too important that they could change the bed in the morning. We had them change the bedding immediately. We never heard from anyone else so de "tested" the maid by leaving some unkempt areas for verification. Example, a used coffee pod in the Keurig. She didn't remove it. Gross. Won't stay here again.
Really comfy beds and pillows
temperature on room service food could been better hotter
The staff were all friendly, courteous, and professional. The decor was elegant and comfortable without being ostentatious. Location was walking distance to many of our destinations during our visit. Street noise was virtually nil (fifth floor). Room service breakfast was delivered on-time, well presented, and tasty.
Wifi should be included at no extra charge.
The Sutton Place Hotel Vancouver is a five-star establishment located a 15-minute walk from the Vancouver Convention Center. The hotel is a short drive from both British Columbia Place Stadium and Vancouver Sutton Place with Vancouver Aquarium a few miles farther. This air-conditioned business hotel is seven miles from Vancouver International Airport and 37 miles from Nanaimo Airport. The hotel has 397 non-smoking guestrooms and suites.
Rooms range from simple accommodations with a king or two queen beds to premium and deluxe rooms with additional amenities. There are also suites with bedrooms, living rooms, and dining rooms available. All rooms offer a bed with pillowtop mattress, an electronic safe, minibar, and private bathroom. Gilchrist & Soames bath amenities are also provided. The suites come with luxury décor, Nespresso coffee machines, flat-screen televisions, and extra space.
Boulevard Kitchen & Oyster Bar is located inside the hotel and serves a fine dining menu with a seafood focus. The Gerard Lounge offers light bistro fare and cocktails. The Sutton Place Wine Merchant is also on-site and offers a stock of more than 700 exotic and popular wines along with specialty gift baskets.
This hotel also houses a complete fitness and health center with an indoor pool, whirlpool, and weight training equipment. A poolside menu is available with healthy dishes as well as room service items to enjoy by the pool. The fitness center includes resistance machines, balance boards, free weights, treadmills, stationary bikes, stairclimbers, and fitness instructors. Flat-screen monitors and towel and locker service are provided.
based on 541 reviews
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Most popular landmarks
- Vancouver Art Gallery 286 yd
- Bill Reid Gallery of Northwest Coast Art 437 yd
- Orpheum Theatre 0.3 mi
- Harbour Centre 0.6 mi
- Canada Place 0.7 mi
- Granville Island Public Market 0.9 mi