Overview

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Best Western Smoky Mountain Inn
Top City Hotel

130 Shiloh Trl, Waynesville, NC 28786-9007, United States
+1 828 456 4402

£65+

Overall guest ratings

8.7/10 Excellent
Based on 299 reviews

Review highlights

  • 9.9
  • 9.3
  • 8.8
  • 5.9

Good to know

  • Comfortable beds
  • Clean hotel facilities
  • Clean rooms
  • Friendly service

Nearby

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    About

    Discover this quaint Waynesville, North Carolina hotel offering breathtaking views of the Great Smoky Mountains and convenient access to a variety of key area attractions. Welcome to the Best Western Smoky Mountain Inn where guests will experience a quiet atmosphere, friendly customer service and convenient access to a variety of local attractions. Located near the Great Smoky Mountain National Park in western North Carolina, this Waynesville hotel offers 58 well-appointed guest rooms. Each room features cable satellite television with HBO® and high-speed Internet access for guests convenience. Hotel guests are welcome to a complimentary continental breakfast each morning before taking a refreshing dip in the outdoor swimming pool. This North Carolina hotel also features business services. The Best Western Smoky Mountain Inn offers convenient access to a variety of shopping and dining in downtown Waynesville, just two miles away. Hotel guests will enjoy a quick day trip to visit some of nature's most beautiful creations such as the Blue Ridge Parkway and the Great Smoky Mountains National Park, less than 40 miles away. Waynesville is an outdoorsman's playground offering convenient access to hiking, golfing, horseback riding, skiing and white water rafting. Visitors will also enjoy mining for gems at a local mine, taking a ride on the Great Smoky Mountain Railroad or taking a tour of the historic Biltmore House. Guests will also enjoy the many events taking place in Waynesville throughout the year such as the Church Street Arts & Crafts Fair, Folkmoot USA, the Apple Harvest Festival and more. The friendly, helpful staff at the Best Western Smoky Mountain Inn is ready to ensure a fun-filled memorable stay in Waynesville, North Carolina. Make a reservation today and save!

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    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Outdoor pool
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Storage available
    • Non-smoking rooms available
    • Free Internet
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    8.7 Excellent
    Based on 299 reviews
    • 9.9 "World class service."
      10.0 "100% found the staff to be very friendly."
      10.0 "100% said the reception staff was great."
    • 9.3 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      10.0 "Easily accessible by car, said 100%."
    • 8.8 "Generally very clean."
      8.9 "89% said rooms were clean."
      8.7 "87% thought it was clean."
    • 7.6 "Nice rooms."
      8.9 "89% said rooms were clean."
      7.2 "72% said the beds were comfortable."
      10.0 "100% thought the view was good."
      7.1 "71% were happy with the bathroom."
      9.2 "92% enjoyed the shower."
      8.5 "85% were happy with the tv."
    • 6.5 "Average comfort."
      6.7 "Only 67% said rooms were big enough."
    • 5.9 "Breakfast is mediocre."
    • 4.1 "Vibe wasn't good."
      3.1 "69% criticized the unstylish hotel."
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    Overall rating

    8.7 Excellent
    Based on 218 reviews
    • 9.9 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 9.3 "Terrific location."
    • 9.0 "Excellent amenities."
      10.0 "100% found the grounds to be nice."
    • 8.8 "Generally very clean."
      8.8 "88% said rooms were clean."
      8.9 "89% thought it was clean."
    • 7.4 "Nice rooms."
      7.2 "72% said the beds were comfortable."
      8.8 "88% said rooms were clean."
      7.0 "70% thought rooms were spacious."
      10.0 "100% thought the view was good."
      7.1 "71% were happy with the bathroom."
      8.9 "89% enjoyed the shower."
    • 6.4 "Average comfort."
    • 5.8 "Breakfast is mediocre."
    • 3.7 "Vibe wasn't good."
    View all review categories

    Overall rating

    8.6 Excellent
    Based on 41 reviews
    • 9.8 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 8.8 "Generally very clean."
    • 7.2 "Nice rooms."
    • 5.7 "Average comfort."
      6.4 "Beds were acceptable for 64%."

    Overall rating

    8.9 Excellent
    Based on 38 reviews
    • 9.9 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 8.9 "Generally very clean."
      8.9 "89% said rooms were clean."
    • 8.0 "Rooms are great."
      8.9 "89% said rooms were clean."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Comfortable beds"
    "Clean hotel facilities"
    "Clean rooms"
    "Friendly service"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention
    room door
    one-night stay in the hotel
    small but clean
    view of the mountains
    pleasantly surprised by the cleanliness
    chevy
    kind of skimpy
    dining room pleasant
    retail and shopping
    grounds are beautiful and the location
    beds in the double rooms
    complimentary snack
    nice modern look
    ridge parkway
    car dealership
    hard to lock
    close to many shopping areas
    poor signage
    filthy toilet
    small heater

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