Set in the heart of White Plains, New York, just 30 minutes from downtown Manhattan and Greenwich, CT, our luxury hotel takes cues from nature, incorporating seasonal elements into everything from spa treatments to the menus at our award-winning restaurant, including BLT Steak. Those who enjoy the outdoors will find opportunities for golfing, hiking and biking nearby, while unique experiences, including swimming under the stars at our rooftop pool.
Pros: The staff were lovely.Really liked the gym and the bathroom.The location of the Hotel was really good also. Had an amazing breakfast.I recommend the pancakes!
Cons: There were lots of lights and lamps in the room, however the lighting was very poor and it was very difficult to apply makeup.
Pros: Staff and location.
Cons: It lacked the ambience of the other Ritz Carlton's... lacked the sense that you were somewhere special.
Pros: Pool, bathroom
Cons: Service.
Pros: Best experience ever. Cannot wait to visit again
Cons: Love everything
Pros: Service outstanding!
Cons: Daily charge for wifi service!...charged because I booked through book.com. Waived when I complained.
Pros: Lovely room service server. Young woman.
Pros: loved that our pet Kingston was welcomed like the king he is. Loved the doorman and car staff. Very helpful and welcoming. Bed was divine.
Cons: breakfast price was a tad steep. should have something a bit less extravagant. Need pet beds and bowls!
Pros: Very clean and beautiful
Pros: Every thing was great.
Pros: The staff was more then the usual courteous. They were exceptional.
Cons: The valet brought me the wrong car once and it took a bit of time to get the correct one.
Pros: The room's bathroom facilities. All staff interactions were great.
Cons: Parking was $30 for the night.
Pros: The rooms were beautiful, updated and huge. The bathroom was wonderful aswell.The staff were friendly, professional and extremely helpful.
Cons: The front desk staff seemed to be a bit incompident with hotel details such as hours of the spa and restaurant and how the computer system worked. It seemed like there were a lot of 'new' people on staff.
Pros: The staff were lovely.Really liked the gym and the bathroom.The location of the Hotel was really good also. Had an amazing breakfast.I recommend the pancakes!
Cons: There were lots of lights and lamps in the room, however the lighting was very poor and it was very difficult to apply makeup.
Pros: Pool, bathroom
Cons: Service.
Pros: Best experience ever. Cannot wait to visit again
Cons: Love everything
Pros: Service outstanding!
Cons: Daily charge for wifi service!...charged because I booked through book.com. Waived when I complained.
Pros: Lovely room service server. Young woman.
Pros: loved that our pet Kingston was welcomed like the king he is. Loved the doorman and car staff. Very helpful and welcoming. Bed was divine.
Cons: breakfast price was a tad steep. should have something a bit less extravagant. Need pet beds and bowls!
Pros: Very clean and beautiful
Pros: Every thing was great.
Pros: The staff was more then the usual courteous. They were exceptional.
Cons: The valet brought me the wrong car once and it took a bit of time to get the correct one.
Pros: The rooms were beautiful, updated and huge. The bathroom was wonderful aswell.The staff were friendly, professional and extremely helpful.
Cons: The front desk staff seemed to be a bit incompident with hotel details such as hours of the spa and restaurant and how the computer system worked. It seemed like there were a lot of 'new' people on staff.
