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(Return)
Airports
Origin
London
£248
only
£248
£254
only
£254
Destination
New York
£248
only
£248
Newark
£248
only
£248
Fri, 16 Mar
LGW
EWR
10h 50m
Sat, 17 Mar
EWR
LGW
10h 50m
£248
Trip: 2 days
Overall 5.7 OK
Based on 1211 reviews
Overall
6.0
Boarding
6.3
Comfort
5.7
Crew
7.0
Entertainment
4.1
Food
4.7
KEF
SXF
Mediocre 2.0

There was no rebooking to Berlin. WOW offered a flight to Copenhagen with no guarantee of a connection to Berlin.

ORD
KEF
OK 5.2

Loved the price, can't beat it.

I thought it odd that the longer flight I had from ORD to KEF was on a smaller less comfortable plane than my shorter trip to DUB. And my luggage decided it wanted to spend more time in KEF than I did, which was a bit of a hassle.

CDG
KEF
Mediocre 2.0

Staff Cancelled Flights Call Center Never could actually speak to a rep

DUB
KEF
Excellent 8.0

Comfortable seats, outlets to charge devices.

No complimentary food or drink. Most airlines in the US offer a complimentary drink and small snack like chips or pretzels. a little gesture like that goes a long way. everything should not have to come with a price. in flight entertainment would be nice to offer too. even for a small fee.

BOS
KEF
Mediocre 2.0

Nothing

Worst customer service experience of my life - they cancelled the flight only for people with connections and booked me to a week later.

Sun, 4 Feb
LGW
JFK
8h 20m
Wed, 7 Feb
JFK
LGW
6h 30m
£248
Trip: 4 days
6.4GoodShow reviews
Overall 6.4 Good
Based on 150 reviews
Boarding
7.1
Comfort
7.1
Crew
7.6
Entertainment
7.1
Food
6.3
LGW
JFK
Mediocre 3.0

No food and drink was included on an 8.5 hr international flight

LGW
JFK
Good 7.3

Crew is always nice. Like the aircraft.

Not your fault, but it took 15 minutes for JFK to allow us to get off the plane. I also miss the days when everyone got food and drinks/snacks. I never see an option to pay for a meal, I thought even on cheaper flight search engines they would give you the option.

LGW
JFK
Mediocre 2.0

We were diverted to Dulles because of weather, which is no one' fault, of course. We were assured on the flight that there would be buses ready to take us to New York or accommodation for us if the roads were too dangerous. We went through immigration and were greeted by a resounding silence on the part of Norwegian. No representative, no message, no announcement, no luggage, which we STILL have not received a week later. All efforts to get in touch with Norwegian were fruitless. Never, never, never will I give them my business again.

LGW
JFK
Mediocre 2.6

The food was pretty good.

The flight was delayed for poorly explained reasons, there was a huge baggage cost for an international flight, the plane taxied for 5 hours after landing, the heat was cranked up and there were no fans, our baggage hasn’t come out 2 hours after landing, but most of all there was no in flight entertainment for the 7.5 hour transatlantic flight - I don’t want to fly Norwegian ever again.

LGW
JFK
Mediocre 2.0

The plane went up and came back down

The plane we received was not a Norwegian plane, the food was terrible and there was limited drink service provided. Also, there was limited entertainment with most movies very old. The door for luggage was frozen shut and took over 2 hours to stop luggage with no communication. Overall a negative experience and will never fly this airline again.

Sat, 21 Apr
STN
EWR
8h 25m
Mon, 30 Apr
EWR
STN
7h 10m
£256
Trip: 10 days
Overall 6.9 Good
Based on 5 reviews
Boarding
6.0
Comfort
6.4
Crew
8.0
Entertainment
6.0
Food
7.3
Sun, 29 Apr
LGW
JFK
31h 25m
Mon, 21 May
JFK
LGW
7h 00m
£256
Trip: 23 days
Overall 0.0 Poor
Based on 0 reviews
Tue, 6 Feb
LGW
JFK
8h 20m
Wed, 7 Feb
JFK
LGW
6h 30m
£250
Trip: 2 days
6.4GoodShow reviews
Overall 6.4 Good
Based on 150 reviews
Boarding
7.1
Comfort
7.1
Crew
7.6
Entertainment
7.1
Food
6.3
LGW
JFK
Mediocre 2.6

The food was pretty good.

The flight was delayed for poorly explained reasons, there was a huge baggage cost for an international flight, the plane taxied for 5 hours after landing, the heat was cranked up and there were no fans, our baggage hasn’t come out 2 hours after landing, but most of all there was no in flight entertainment for the 7.5 hour transatlantic flight - I don’t want to fly Norwegian ever again.

LGW
JFK
Mediocre 2.0

There was nothing that was good about this flight.

- Could not check in online.. (this is the 21st century) - 1 check in bag should be standard on all transatlantic flights! I only found out I had to pay for my bag at check in bag drop. - Basic food should be standard on all transatlantic flights! - Water, tea/coffee should be standard on a transatlantic flights! I mean c’mon, who pays for water on a long haul flight? Is that a joke? Who comes up with these pricing strategies? A transatlantic budget airline? Stop ripping off travelers just to make a quick buck.. Evil are those who negotiate partnership deals like this without keeping your customer in mind. You are in the service industry for crying out loud! - If any of such amenities are not offered on long haul flights, that needs to be EXPLICITLY NOTED IN BIG BOLD LETTERS DURING BOOKING. - Very poor understanding of customer behaviour and flight booking.. - Price discrimination by having to pay for standard amenities on long haul flights is evil and unethical

LGW
JFK
Mediocre 2.0

The plane went up and came back down

The plane we received was not a Norwegian plane, the food was terrible and there was limited drink service provided. Also, there was limited entertainment with most movies very old. The door for luggage was frozen shut and took over 2 hours to stop luggage with no communication. Overall a negative experience and will never fly this airline again.

LGW
JFK
Good 6.6

Quick flight. Good entertainment Quite spacious Quick boarding.

Plane was cold. Not including food Staff aren’t as friendly as other airlines experienced.

LGW
JFK
Mediocre 2.0

No food provided on a eight hour flight.Even had to pay for a cup of water. Flight attendants were very rude.

Wed, 7 Feb
LGW
EWR
10h 50m
Mon, 12 Feb
EWR
LGW
10h 50m
£251
Trip: 6 days
Overall 5.7 OK
Based on 1211 reviews
Overall
6.0
Boarding
6.3
Comfort
5.7
Crew
7.0
Entertainment
4.1
Food
4.7
KEF
SXF
Mediocre 2.0

There was no rebooking to Berlin. WOW offered a flight to Copenhagen with no guarantee of a connection to Berlin.

TFS
KEF
Mediocre 2.0

Nothing!

The worst airline ever! Didn't knew how to check us in to our returning flight and we got left at the airport without no answers why did it happen. Didn't even offer to put us on the next flight! We had to purchase new tickets with different airline to come back home. Don't fly WOW Airlines!!!!

LGW
KEF
Good 6.6

Food was reasonably priced. Price of flight was great.

Not a lot of room. Tight space.

DUB
KEF
Excellent 8.0

Comfortable seats, outlets to charge devices.

No complimentary food or drink. Most airlines in the US offer a complimentary drink and small snack like chips or pretzels. a little gesture like that goes a long way. everything should not have to come with a price. in flight entertainment would be nice to offer too. even for a small fee.

ORD
KEF
Mediocre 2.6

Flight was 2 hours late, causing a missed flight. Baggage took 90 minutes to arrive. The airline provided no info on connections as hundreds of passengers stood around for an hour and then chaos reigned as all rushed to get rebooked in only two lines. Nobody got rebooked until the next day and had to stay overnight in hotels with a voucher that provided only minimal food after a 15 minute walk to a fast food restaurant. the following day we were rebooked to Copenhagen rather than Berlin, with no guarantee of a connecting flight. I was forced to buy another ticket on another carrier in order to make my own wedding.

Tue, 8 May
LGW
JFK
30h 55m
Tue, 15 May
JFK
LGW
7h 00m
£256
Trip: 8 days
Overall 0.0 Poor
Based on 0 reviews
Thu, 19 Apr
STN
EWR
8h 25m
Sun, 22 Apr
EWR
STN
7h 10m
£260
Trip: 4 days
Overall 6.9 Good
Based on 5 reviews
Boarding
6.0
Comfort
6.4
Crew
8.0
Entertainment
6.0
Food
7.3
Tue, 6 Feb
LGW
JFK
8h 20m
Wed, 7 Feb
JFK
LGW
6h 30m
£250
Trip: 2 days
6.4GoodShow reviews
Overall 6.4 Good
Based on 150 reviews
Boarding
7.1
Comfort
7.1
Crew
7.6
Entertainment
7.1
Food
6.3
LGW
JFK
Good 6.3

Economy Seats were comfortable

Information about system for ordering food was very problematic. I was not informed that I needed to order food 3 online days in advance. I tried to order it while checking in online because I realised only at that point that it was likely I would have to order in advance...I was charged but did not receive what I ordered. One crew member was nice, the others were not. When checking in at the airport the staff desk attendant was very rude. Too many hidden costs. Paying for extras like food and luggage does not make the price economical.

LGW
JFK
Mediocre 2.6

The food was pretty good.

The flight was delayed for poorly explained reasons, there was a huge baggage cost for an international flight, the plane taxied for 5 hours after landing, the heat was cranked up and there were no fans, our baggage hasn’t come out 2 hours after landing, but most of all there was no in flight entertainment for the 7.5 hour transatlantic flight - I don’t want to fly Norwegian ever again.

LGW
JFK
Mediocre 2.0

The plane went up and came back down

The plane we received was not a Norwegian plane, the food was terrible and there was limited drink service provided. Also, there was limited entertainment with most movies very old. The door for luggage was frozen shut and took over 2 hours to stop luggage with no communication. Overall a negative experience and will never fly this airline again.

LGW
JFK
Mediocre 3.0

No food and drink was included on an 8.5 hr international flight

LGW
JFK
Mediocre 2.0

Nothing

Will not use this airline ever again

Fri, 26 Jan
LGW
EWR
10h 50m
Wed, 7 Feb
EWR
LGW
10h 50m
£254
Trip: 13 days
Overall 5.7 OK
Based on 1211 reviews
Overall
6.0
Boarding
6.3
Comfort
5.7
Crew
7.0
Entertainment
4.1
Food
4.7
KEF
SXF
Mediocre 2.0

There was no rebooking to Berlin. WOW offered a flight to Copenhagen with no guarantee of a connection to Berlin.

KEF
ORD
OK 4.3

Cheap price and sources of entertainment

We paid for upgraded seats and did not receive them. We told the crew. They did nothing except say to call or email WOW. So we did. After waiting a half hour they said we would be refunded. Aweek later, we receive an email asking what it is we requested on the call, as if they did not remember to refund us the money for the upgraded seats we never got and should have.

ORD
KEF
Mediocre 2.6

Flight was 2 hours late, causing a missed flight. Baggage took 90 minutes to arrive. The airline provided no info on connections as hundreds of passengers stood around for an hour and then chaos reigned as all rushed to get rebooked in only two lines. Nobody got rebooked until the next day and had to stay overnight in hotels with a voucher that provided only minimal food after a 15 minute walk to a fast food restaurant. the following day we were rebooked to Copenhagen rather than Berlin, with no guarantee of a connecting flight. I was forced to buy another ticket on another carrier in order to make my own wedding.

BOS
KEF
OK 5.6

Plane was comfortable, staff was nice

The after ticket price for baggage and seat selections ended up costing roughly the same as Icelandair. Unless you don't need anything larger than a messenger bag, look elsewhere.

BOS
KEF
Mediocre 2.0

Nothing

Worst customer service experience of my life - they cancelled the flight only for people with connections and booked me to a week later.

Thu, 10 May
LGW
JFK
31h 25m
Tue, 15 May
JFK
LGW
7h 00m
£256
Trip: 6 days
Overall 0.0 Poor
Based on 0 reviews
Thu, 19 Apr
STN
EWR
8h 25m
Fri, 4 May
EWR
STN
7h 10m
£264
Trip: 16 days
Overall 6.9 Good
Based on 5 reviews
Boarding
6.0
Comfort
6.4
Crew
8.0
Entertainment
6.0
Food
7.3
Tue, 6 Mar
LGW
JFK
8h 20m
Mon, 26 Mar
JFK
LGW
7h 00m
£253
Trip: 20 days
6.4GoodShow reviews
Overall 6.4 Good
Based on 150 reviews
Boarding
7.1
Comfort
7.1
Crew
7.6
Entertainment
7.1
Food
6.3
LGW
JFK
Mediocre 2.0

Nothing

Will not use this airline ever again

LGW
JFK
Good 7.3

Crew is always nice. Like the aircraft.

Not your fault, but it took 15 minutes for JFK to allow us to get off the plane. I also miss the days when everyone got food and drinks/snacks. I never see an option to pay for a meal, I thought even on cheaper flight search engines they would give you the option.

LGW
JFK
Mediocre 2.6

The food was pretty good.

The flight was delayed for poorly explained reasons, there was a huge baggage cost for an international flight, the plane taxied for 5 hours after landing, the heat was cranked up and there were no fans, our baggage hasn’t come out 2 hours after landing, but most of all there was no in flight entertainment for the 7.5 hour transatlantic flight - I don’t want to fly Norwegian ever again.

LGW
JFK
Mediocre 2.0

The flight was delayed but no information was given or displayed or forth coming as to why or when the flight would then be. Cabin crew were functional but not polite or helpful. In total we spent nearly 12 hours on the plane which should have been an 8.5 hour flight. There was not enough leg room and it was extremely hot. Over all a very poor experience and will not choose to fly norweign again.

LGW
JFK
Mediocre 2.0

There was nothing that was good about this flight.

- Could not check in online.. (this is the 21st century) - 1 check in bag should be standard on all transatlantic flights! I only found out I had to pay for my bag at check in bag drop. - Basic food should be standard on all transatlantic flights! - Water, tea/coffee should be standard on a transatlantic flights! I mean c’mon, who pays for water on a long haul flight? Is that a joke? Who comes up with these pricing strategies? A transatlantic budget airline? Stop ripping off travelers just to make a quick buck.. Evil are those who negotiate partnership deals like this without keeping your customer in mind. You are in the service industry for crying out loud! - If any of such amenities are not offered on long haul flights, that needs to be EXPLICITLY NOTED IN BIG BOLD LETTERS DURING BOOKING. - Very poor understanding of customer behaviour and flight booking.. - Price discrimination by having to pay for standard amenities on long haul flights is evil and unethical

Tue, 6 Feb
LGW
EWR
10h 50m
Mon, 12 Feb
EWR
LGW
10h 50m
£254
Trip: 7 days
Overall 5.7 OK
Based on 1211 reviews
Overall
6.0
Boarding
6.3
Comfort
5.7
Crew
7.0
Entertainment
4.1
Food
4.7
SFO
KEF
Good 6.0

customer service was nice, although not efficient (they double charged me for a second piece of luggage) i liked the larger seats

double charged for second piece of luggage

TFS
KEF
Mediocre 2.0

Nothing!

The worst airline ever! Didn't knew how to check us in to our returning flight and we got left at the airport without no answers why did it happen. Didn't even offer to put us on the next flight! We had to purchase new tickets with different airline to come back home. Don't fly WOW Airlines!!!!

ORD
KEF
OK 5.2

Loved the price, can't beat it.

I thought it odd that the longer flight I had from ORD to KEF was on a smaller less comfortable plane than my shorter trip to DUB. And my luggage decided it wanted to spend more time in KEF than I did, which was a bit of a hassle.

DUB
KEF
Excellent 8.0

Comfortable seats, outlets to charge devices.

No complimentary food or drink. Most airlines in the US offer a complimentary drink and small snack like chips or pretzels. a little gesture like that goes a long way. everything should not have to come with a price. in flight entertainment would be nice to offer too. even for a small fee.

ORD
KEF
Mediocre 2.6

Flight was 2 hours late, causing a missed flight. Baggage took 90 minutes to arrive. The airline provided no info on connections as hundreds of passengers stood around for an hour and then chaos reigned as all rushed to get rebooked in only two lines. Nobody got rebooked until the next day and had to stay overnight in hotels with a voucher that provided only minimal food after a 15 minute walk to a fast food restaurant. the following day we were rebooked to Copenhagen rather than Berlin, with no guarantee of a connecting flight. I was forced to buy another ticket on another carrier in order to make my own wedding.

Sat, 28 Apr
LGW
JFK
31h 25m
Thu, 3 May
JFK
LGW
7h 00m
£258
Trip: 6 days
Overall 0.0 Poor
Based on 0 reviews
Thu, 19 Apr
STN
EWR
8h 25m
Mon, 30 Apr
EWR
STN
7h 10m
£266
Trip: 12 days
Overall 6.9 Good
Based on 5 reviews
Boarding
6.0
Comfort
6.4
Crew
8.0
Entertainment
6.0
Food
7.3
Sat, 14 Apr
LGW
EWR
10h 55m
Sat, 21 Apr
EWR
LGW
10h 50m
£254
Trip: 8 days
Overall 5.7 OK
Based on 1211 reviews
Overall
6.0
Boarding
6.3
Comfort
5.7
Crew
7.0
Entertainment
4.1
Food
4.7
BOS
KEF
Mediocre 2.0

Nothing

Worst customer service experience of my life - they cancelled the flight only for people with connections and booked me to a week later.

KEF
ORD
OK 4.3

Cheap price and sources of entertainment

We paid for upgraded seats and did not receive them. We told the crew. They did nothing except say to call or email WOW. So we did. After waiting a half hour they said we would be refunded. Aweek later, we receive an email asking what it is we requested on the call, as if they did not remember to refund us the money for the upgraded seats we never got and should have.

DUB
KEF
Excellent 8.0

Comfortable seats, outlets to charge devices.

No complimentary food or drink. Most airlines in the US offer a complimentary drink and small snack like chips or pretzels. a little gesture like that goes a long way. everything should not have to come with a price. in flight entertainment would be nice to offer too. even for a small fee.

LGW
KEF
Good 6.6

Food was reasonably priced. Price of flight was great.

Not a lot of room. Tight space.

KEF
BOS
Excellent 8.0

Comfortable seats

No complimentary food or drink. Most airlines in the US offer a complimentary drink and small snack like chips or pretzels. a little gesture like that goes a long way. everything should not have to come with a price. in flight entertainment would be nice to offer too. even for a small fee.

Mon, 5 Feb
LGW
JFK
8h 20m
Wed, 7 Feb
JFK
LGW
6h 30m
£258
Trip: 3 days
6.4GoodShow reviews
Overall 6.4 Good
Based on 150 reviews
Boarding
7.1
Comfort
7.1
Crew
7.6
Entertainment
7.1
Food
6.3
LGW
JFK
Mediocre 2.0

There was nothing that was good about this flight.

- Could not check in online.. (this is the 21st century) - 1 check in bag should be standard on all transatlantic flights! I only found out I had to pay for my bag at check in bag drop. - Basic food should be standard on all transatlantic flights! - Water, tea/coffee should be standard on a transatlantic flights! I mean c’mon, who pays for water on a long haul flight? Is that a joke? Who comes up with these pricing strategies? A transatlantic budget airline? Stop ripping off travelers just to make a quick buck.. Evil are those who negotiate partnership deals like this without keeping your customer in mind. You are in the service industry for crying out loud! - If any of such amenities are not offered on long haul flights, that needs to be EXPLICITLY NOTED IN BIG BOLD LETTERS DURING BOOKING. - Very poor understanding of customer behaviour and flight booking.. - Price discrimination by having to pay for standard amenities on long haul flights is evil and unethical

LGW
JFK
Good 7.3

Crew is always nice. Like the aircraft.

Not your fault, but it took 15 minutes for JFK to allow us to get off the plane. I also miss the days when everyone got food and drinks/snacks. I never see an option to pay for a meal, I thought even on cheaper flight search engines they would give you the option.

LGW
JFK
Good 6.6

Quick flight. Good entertainment Quite spacious Quick boarding.

Plane was cold. Not including food Staff aren’t as friendly as other airlines experienced.

LGW
JFK
Good 6.3

I recieved emails informing me of possible disruption to travel to and from airport ie road congestion & weather conditions and recommendations to avoid delays which I thought was a very helpful service.

We didn't pre order food but understood snacks could be ordered during flight. The sandwiches had all sold soon after we departed New York. We were lucky enough to buy the last fruit salad. We had nothing else to eat for the entire journey. We booked hand luggage only. Obtaining a boarding pass electronically for myself and my partner was impossible. On the fourth attempt I booked myself in individually and was successfully. I then booked in my partner successfully.We tried to go through departures armed with our boarding pass but we're refused entry. We were redirected back to Norwegian main check in to obtain a happy face stamp on our boarding pass which is obtained after the weight of the luggage has been checked. Unfortunately this means that instead of going straight through departures with hand luggage only we had to go to the main Check in anyway. I agree with checking weight of hand luggage but the process could be improved greatly.

LGW
JFK
Mediocre 2.0

No food provided on a eight hour flight.Even had to pay for a cup of water. Flight attendants were very rude.

Wed, 2 May
LGW
JFK
31h 05m
Sun, 6 May
JFK
LGW
6h 45m
£261
Trip: 5 days
Overall 0.0 Poor
Based on 0 reviews
Tue, 5 Jun
STN
EWR
29h 10m
Tue, 19 Jun
EWR
STN
16h 40m
£254
Trip: 15 days
Overall 5.7 OK
Based on 1211 reviews
Overall
6.0
Boarding
6.3
Comfort
5.7
Crew
7.0
Entertainment
4.1
Food
4.7
TFS
KEF
Mediocre 2.0

Nothing!

The worst airline ever! Didn't knew how to check us in to our returning flight and we got left at the airport without no answers why did it happen. Didn't even offer to put us on the next flight! We had to purchase new tickets with different airline to come back home. Don't fly WOW Airlines!!!!

KEF
ORD
OK 4.3

Cheap price and sources of entertainment

We paid for upgraded seats and did not receive them. We told the crew. They did nothing except say to call or email WOW. So we did. After waiting a half hour they said we would be refunded. Aweek later, we receive an email asking what it is we requested on the call, as if they did not remember to refund us the money for the upgraded seats we never got and should have.

ORD
KEF
OK 5.2

Loved the price, can't beat it.

I thought it odd that the longer flight I had from ORD to KEF was on a smaller less comfortable plane than my shorter trip to DUB. And my luggage decided it wanted to spend more time in KEF than I did, which was a bit of a hassle.

LGW
KEF
Good 6.6

Food was reasonably priced. Price of flight was great.

Not a lot of room. Tight space.

ORD
KEF
Mediocre 2.6

Flight was 2 hours late, causing a missed flight. Baggage took 90 minutes to arrive. The airline provided no info on connections as hundreds of passengers stood around for an hour and then chaos reigned as all rushed to get rebooked in only two lines. Nobody got rebooked until the next day and had to stay overnight in hotels with a voucher that provided only minimal food after a 15 minute walk to a fast food restaurant. the following day we were rebooked to Copenhagen rather than Berlin, with no guarantee of a connecting flight. I was forced to buy another ticket on another carrier in order to make my own wedding.

*
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