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United Kingdom to New York flight information

Flights arrive in New York
Flights depart from United Kingdom
Flight price £228
Airlines British Airways, United Airlines, Air Canada, WOW air, Jet2, Virgin Atlantic, Icelandair, Lufthansa, Finnair

Top tips for finding cheap flights to New York

Looking for cheap airfare to New York? 25% of our users found return tickets to New York for the following prices or less: From Edinburgh Turnhouse £275, from Manchester £283, from London £287
Book at least 4 weeks before departure in order to get a below-average price.
High season is considered to be June, July and August. The cheapest month to fly to New York is September.
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FAQs - Booking New York flights

How long is the flight to New York?

Flights from Edinburgh 7h 20m
Flights from London 7h 42m
Flights from Manchester 7h 05m

What is the cheapest flight to New York?

The cheapest airline ticket to New York from United Kingdom in the last 72 hours was £228 return on the route London to New York. The most popular route is London to New York and the cheapest ticket found on this route in the last 72 hours was £272 return.

Which airlines fly to New York?

In general from United Kingdom, Finnair, British Airways and American Airlines fly the most to New York. The most popular route is from London, and Finnair, British Airways & American Airlines fly this route the most.

Which New York airport is closest to central New York?

New York is served by 3 major airports. Newark (4 miles) is the closest to the centre of New York, LaGuardia is 16 miles from the centre and John F Kennedy Intl is 22 miles away from the centre. View on map.

Book Cheap New York Plane Tickets

(Return)
Airports
Origin
Nottingham
£249
only
£249
London
£228
only
£228
£234
only
£234
£248
only
£248
Manchester
£263
only
£263
Destination
New York
£245
only
£245
£228
only
£228
Newark
£234
only
£234
Thu, 8 Nov
LHR
London Heathrow
JFK
New York John F Kennedy Intl
13h 25m
Tue, 13 Nov
JFK
New York John F Kennedy Intl
LHR
London Heathrow
6h 45m
£228
Trip: 6 days
7.6GoodShow reviews
Overall 7.6 Good
Based on 446 reviews
Overall
7.4
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
7.0
Food
6.8
LHR
JFK
OK 5.6

the plane landed safely

a lot of confusion between in flight staff and ground staff as to where to go and what to do concerning transfers to ongoing flights, security, tight layover etc It was like it was everyones first day on the job.

LHR
JFK
Good 6.0

Direct flight and excellent service from attendants

Seat selection was changed to middle seats without prior notice and the seats are so close together , when the women in front reclined her seat the dinner tray did not fit. An attendant eventually asked her to put her seat upright. Once dinner was over, back to a recline position, far too closer to the seat behind.

LHR
JFK
Excellent 10.0

Crew was attentive to all passengers.

None

LHR
JFK
Good 6.0

No way to alert crew when seated in stratagem as they say

LHR
JFK
Good 6.3

Food was great, staff was so sweet and patient

Never on time, always late, always either missing my connections or running throug the airport

Wed, 5 Dec
LTN
London Luton Airport
EWR
Newark
29h 15m
Tue, 11 Dec
EWR
Newark
LTN
London Luton Airport
24h 10m
£234
Trip: 7 days
Overall 0.0 Poor
Based on 0 reviews
Fri, 30 Nov
LHR
London Heathrow
LGA
New York LaGuardia
13h 29m
Sat, 8 Dec
LGA
New York LaGuardia
LHR
London Heathrow
21h 00m
£245
Trip: 9 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 59,894 reviews
Overall
7.2
Boarding
7.4
Comfort
7.0
Crew
7.7
Entertainment
6.5
Food
6.5
DEN
NRT
Mediocre 3.0

Nothing I like about it .

Food suck . Seat not Comfortable . Entertainment Not much options. Lightning to bright . This flight nothing compares qutar airlines!

ROC
IAD
Excellent 8.0

Brought my own entertainment. Friendly staff. Great boarding process. On time departure

DEN
YYC
OK 5.3

Selection of films and TV

Late boarding, but no apology. Drinks service, but no snacks

EWR
ATL
Excellent 10.0

The seats were very spacious, the ground and cabin crew were very courteous and the entire flight went smooth.

No In-Flight Wi-Fi.

HNL
SFO
OK 4.6

Can’t get an update on lost bags really poor service

Thu, 17 Jan
LHR
London Heathrow
LGA
New York LaGuardia
23h 40m
Sat, 26 Jan
LGA
New York LaGuardia
LHR
London Heathrow
10h 50m
£245
Trip: 10 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 23,101 reviews
Overall
7.2
Boarding
7.4
Comfort
7.0
Crew
7.7
Entertainment
6.9
Food
6.5
MKE
YYZ
Mediocre 2.0

Not a thing

The fact I didn't even make it to my destination. Not one person working for Air Canada gave me the impression they knew what was going on. They certainly didn't apologize for ruining my vacation and they did not try to do a single thing to help us make our flight or make the disappointment of missing it any better.

YVR
YUL
Excellent 8.0

Liked the comfort of the plane, on time, and smooth touchdown

Food was dried out, crew was extremely slow to dispense beverages and food

YUL
VCE
OK 4.6

The crew was very attentive

As much as the flight was truly very good and the crew very friendly and helpful as much as the equipment (airplane, seats, entertainment) really shabby and certainly not worth the the 2500,00 $ I paid for a better seat. I could of flown with Air transat and get better than I got with Air Canada. I feel it was rip off. Quality - price not there . Please give your crew a better uniform. The ones they wear now is very sad and oldish looking. If I think this and am 67 years old, imagine what the younger generation thinks.

MUC
YYZ
Excellent 10.0

Nice staff friendly clean plane. Big plane for overseas. Enjoyed the variety of movies to watch for free.

Bathroom started off clean. 1/2 way into the flight not so clean. At the end no paper and dirty. Lack of maintenance in this area is a concern.

DEN
YUL
Good 6.3

No leg room

Thu, 29 Nov
LGW
London Gatwick
EWR
Newark
10h 50m
Sun, 2 Dec
EWR
Newark
LGW
London Gatwick
10h 50m
£248
Trip: 4 days
Overall 5.6 OK
Based on 1,495 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.1
Food
4.7
KEF
BCN
Mediocre 2.0

(3/4) My friend finally came up from baggage claim and had told me that no bags came, and the staff member we were speaking to downstairs told us that our luggage was probably already on its way to Chicago. Note that he never asked for our names or our baggage claim ticket. We bought a plane ticket on Icelandair for the next afternoon, found an ACE Guesthouse to stay at, paid for another cab, and left with our carry-ons with nothing useful for overnight because of the first encounter at the check-in counter where we weren't able to properly remove our chosen belongings from our suitcases. The next morning after I woke up and as soon as I knew our original flight had landed, I tried to call O'Hare to confirm that our bags had indeed made it to Chicago. I was not able to get ahold of anyone that could help. When we got to the airport, 4.5 hours early, we checked in and went straight to baggage claim to double check where our bags were. We were not leaving Iceland until we were 100% sure of where our belongings were. Lo and behold, it's the same employee that was working in the baggage claim area the day before. He remembered us, and told us that he had good news and bad news. The good news was that they found our bags, the bad news was that was our bags were on their way to Boston. Boston? BOSTON?! He said they went to Boston because if there were bags left here, it was mandatory that they get sent as fast as they could to the country they are scheduled to arrive at, no matter what airport. That location happened to be Boston. We have NO idea why this was the case, when they knew that we had missed our flight and were still in Iceland. Isn't it mandatory that luggage stay with the owner? We wanted to call Boston to make sure that our bags were there, and to have them sent to Chicago so that they were in Chicago when we arrived later that day. He told us that there was nothing that we could do, that we would have to wait until we get to Chicago, file a claim, and then they would have our bags sent to us a day or so later. Note again, that he never asked for our names or our bag claim number. Begrudgingly, we left him, even more furious, and waited for our next flight. Meanwhile, I tried to get ahold of anyone from O'Hare – no luck. I tried to get ahold of anyone from Boston – no luck. Finally, I decided to call WOW Customer Service. I explained the situation to her, and told her that it was absolutely necessary to know where my bags were, and to know that they would be waiting for me in Chicago when I arrived, also questioning WHY protocol called for our bags being sent to Boston. She asked for the claim number, and told me the last time the bags were scanned was in Iceland. They were at the airport. I told her this was impossible, because I spoke to the same person the day before and today, and he said our bags were not at this airport. She insisted that they were.

(4/4) At this point, a few hours had gone by, and we were running short on time. With AN HOUR left until our DEPARTURE TIME, we went back to baggage claim and told the same employee that WOW had told us our bags were scanned in here. He seemed confused, and said he was not sure how this could be possible. My friend spotted her bag behind him, and pointed it out. He seemed shocked. I didn't see my bag anywhere, and asked him where it was, and he said that maybe it got swapped out with someone else's, because he didn't see it. My friend asked him to please check the back for my suitcase. Sure enough, it was there. CLEARLY, this employee had no idea what he was doing. He gave us misinformation numerous times. If we had not been so persistent, we never would have known that our bags were still at KEF in Iceland. HOW WOULD WE HAVE GOTTEN OUR BAGS TO CHICAGO??????????? If I had listened to the guy and trusted him, we would have landed in Chicago, filed a claim, and seen that there were NO bags in Chicago, and NO bags in Boston. Our belongings would have been stuck in Iceland. We then had hardly any time to go back to the check-in counter and check our bags. We waited in another line, checked our bags, and ran to our gate. Every other KEF staff member that we tried to speak to was very short and rude, unhelpful, and in a hurry to get us out of the way. Even when we tried to find someone at a kiosk, there was no one there working the kiosk. Nearly every employee at KEF had lied to my face, and did not care that I needed help. If I had not been lied to about information regarding notifications, flights, baggage, etc. on numerous accounts, I know for a FACT that I would have made sure I made my flight. This experience is absolutely unacceptable. The incapable, rude, and dishonest airport staff and unaccommodating airlines costed us an extra $1,000 each. It also cost us the couple hundred dollars we would have made at work the next day. I will never fly WOW again. I will never fly to or through Keflavik International Airport again. I will never recommend WOW. I will never recommend KEF. This left such a bad taste in my mouth that I don't really ever want to go to Iceland again. And I know my friend feels the same way.

ORD
KEF
Mediocre 2.0

NOTHING. My experience won't fit in the negative comments, so I'm starting it here. (1/4) We had a 21 hour layover in Iceland, so we left the airport for the night. The next morning, on our way to the airport, we tried to check-in online, but the online check-in service was not working. We arrived about two hours before our scheduled departure and had to wait in a long line since the online check-in service was not working. We checked our bags and ran into our first unfortunate encounter with the airport staff. He sent my friend's bags through, without checking the weight. When he weighed my bag, he then noticed that the first bag sent through was overweight, and mentioned that he had made a mistake. He decided to weigh both our bags together as one entity (to equal 88 lbs.) and made me empty out my suitcase of the extra weight from not only my single bag, but the extra weight from the first bag, as well. He said it was too late to retrieve the first bag, so my friend and I had to divvy up my stuff between our carry on bags. Had we known the first bag was overweight, we would have been able to easily taken stuff out of our OWN suitcases and into our OWN carry ons. Which would have been helpful for what was to come... We then walked through the foodcourt to buy some overpriced snacks for the plane. When we decided it was time to go to our gate, we passed a horrifically long line of people that we assumed couldn't be the line to get through customs, because the last few times we had been at this airport, there was always a maximum of 20 people in line. Once we realized that this line was for customs, we asked an employee working the line if we'd be able to make our flight on time if we had to wait in this line. He said not to worry, that we would be okay, because all of the airlines were notified of the unexpected delay at customs. We patiently waited in this line, and as soon as we were through, ran to our gates. At this point, we knew we were going to JUST miss the time for the gate to close, but were consoled by the fact that the employee at customs had told us that the airlines were notified that some of us would be late arriving due to the unexpected delay and line. We arrived at the gate, and the airport staff working the gate laughed in our faces and told us it was too late. They said they never heard from anyone about any delays at customs, and that the transportation bus to the airplane had left ten minutes ago. "Too bad!" they said. How could it have left ten minutes prior, if the gate said it had closed only a few minutes before we arrived? A lie. We asked about our luggage.

(2/4) They said that they would notify the plane, and the bags would be taken off, and that we could find them at baggage claim. So let me get this straight - the plane can wait for someone to sift through all of the baggage, find our bags, and remove them from the plane, but wouldn't allow us to take the probably less time to just get on the plane? We asked if there was anyone from WOW that we could speak to, and they pointed us in the direction of another gate. Once we got to that area, there was another group of people that also missed their flight due to the unexpected line at customs. They were speaking with a lady who was telling them that no one from WOW was at the airport, they all went home for the day. We also attempted to talk to this lady, but she was in a hurry to leave for the day, as well, and was very dismissive and talked to us in passing. On our way to baggage claim, we passed customs, which by this time, had no line. We spoke to three people that were standing in that area, and were looking for the guy who told us that our plane was notified of the delay. He was no longer around, but the staff standing there had said that they were unsure why we were told that any aircrafts were notified of delays because that was not true, and that they also were not even ALLOWED to tell travelers this information. So.... the guy that we spoke to in the customs line lied to my face, and was not even allowed to tell us what he did. This infuriates me for MANY reasons. If I had known that we would not make it through the customs line in time, I would have politely asked other travelers towards the front of the line if we could pass them. Most people are very nice, and would of course let us in front of them. I know I would have done that for someone. But instead, since a KEF AIRPORT STAFF told me that MY PLANE WAS NOTIFIED OF THE DELAY, I patiently waited in line. Yet another lie. We finally got to baggage claim, and spoke with one of the employees there. He told us that he was not aware of any bags coming back in, but it usually takes about 30 mins. At this point, it probably had already been that long, but my friend waited anyways. Meanwhile, I went back to the check-in area to see if there was anyone available to talk to about the circumstances, or if there was another flight we could get on because both my friend and I had to work the next day. There was no one anywhere, except for at the the Icelandair counter. The woman I spoke to there was very nice (shocker), but there was nothing she could do, that all of the flights leaving the airport to the US for the rest of the day had just closed their time for purchasing tickets. If we had not been lied to and if the staff had not been rude and pointing us in all different directions, I probably could have gotten us on a flight out that night. But yet again, we JUST missed the mark due to being misinformed and mistreated by the airport staff.

BOS
KEF
Mediocre 2.0

The planes are nice and new. Prices are very cheap. If you book economy and then upgrade to "extra room" seats and buy a meal seats you're basically flying in what they call businiess class for a lot less.

There was a huge snowstorm in Boston. A lot of people did not make it to the airport before the check-in desk closed. The airplane itself was grounded because of the snow for two hours. So a lot of people were in the main waiting area, while their plane was at the gate, but WOW did not care at all. They would not bring any gate agents out to check people in even though the plane was on the ground waiting. Many of us tried calling their support line - no answer. After a very long wait you get to what sounds like an India or Pakistan call center. The people there don't have any information, and the only things they can do are whatever you can do on the website. WOW has no real phone agents. I saw their gate agents later walking around and asked them to check us in - they shrugged. Would not check us in, despite the plane being on the ground. They could care less. Other airlines were shocked at how we were treated. Iceland Air was amazing. They saw our predicament and brought one of their managers out to their check-in gate to sell us last minute tickets on Iceland Air. A bunch of WOW customers ended up getting tickets on Iceland Air, and we actually ended up flying out of Boston before the delayed WOW air flight. If you get on the WOW flight - service is good. But you're taking a risk. Ground staff really does not care at all and will pretend they don't know you.

KEF
BOS
Good 6.6

I got a seat with more leg room and it was much more comfortable

Boarding was a bit frantic because of the lines at the airport for customs

KEF
CPH
OK 5.6

Nice newish planes. Competent but basic service in the air. Nice air crew.

Ground agents are bad. Don't care about you. Won't answer questions. Don't care what happens to you. Don't care if you make your flight, or if your connection is delayed. There is no phone support. If you have a problem - you're on your own. Online checkin is broken. Does not work at all.

Thu, 8 Nov
EMA
Nottingham East Midlands
EWR
Newark
8h 05m
Tue, 13 Nov
EWR
Newark
EMA
Nottingham East Midlands
7h 00m
£249
Trip: 6 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 121 reviews
Boarding
8.2
Comfort
7.6
Crew
8.8
Entertainment
4.9
Food
6.5
AGP
BHX
Excellent 9.3

Could not check in online

MAN
EFL
Excellent 8.5

Crew was good, boarding was good. On time.

All food/drinks are chargeable, but they will not accept credit cards without a raise number on the front so I couldn't use my travel credit card and then I couldn't use my debit card because they said "often the debit card will not run through while in the air"...fortunately I had some Euros.

BHX
DLM
Excellent 8.0

Nice clean plane. Short flight good check in, comfortable seat. Nice staff

No entertainment

BHX
AGP
Excellent 10.0

I actually found the seat quite comfortable, compared with other low-cost airlines. I was glad that i could take my hand luggage onto the plane, allowing me to exit without having to wait at the carousel. There was plenty of space in the overhead locker. I liked the sense of humour in the announcements - it proves that even serious things can be said in a pleasant manner

HER
EDI
Mediocre 2.0

Good flight (when we eventually got airborne. Friendly cabin crew

Last minute gate changes at Heraklion meant lots of confusion & frustration plus late departure. Edinburgh airport is a joke since its recent upgrades, plane sent to wrong bay caused delays getting off then baggage handlers are slow beyond useless, seem to think they are doing everyone a big favour & will do things when it suits them. No help or information from airport staff who promptly vanished at the 1st sign of trouble. Edinburgh airport really needs to have a long hard look at itself.

Fri, 1 Feb
LHR
London Heathrow
EWR
Newark
8h 30m
Sat, 16 Feb
EWR
Newark
LHR
London Heathrow
6h 55m
£252
Trip: 16 days
8.8ExcellentShow reviews
Overall 8.8 Excellent
Based on 26 reviews
Overall
8.1
Boarding
8.2
Comfort
7.7
Crew
8.5
Entertainment
8.0
Food
7.7
LHR
EWR
Excellent 10.0

The service was really excellent

The service was really excellent in every things the staffs onboard very friendly and active, the food was very good too. The flight very comfortable.

LHR
EWR
Excellent 9.3

Service and food are good. Crew very friendly and tries to please everyone.

Chair could be more comfortable compared to other seats who transform without turning over. Still - much much better than BA.

LHR
EWR
OK 5.6

Professional crew, on time departure and arrival

Very cramped seating, almost uncomfortable

LAX
MEL
Excellent 9.3

The seats of the economy class are a little bit bigger than the rest of the airlines and are so much confortable to sleep.

The crew speaks to quick and the Australian accent is not always easy to understand

LHR
JFK
Excellent 10.0

Service, pilot updates, and seating were all great!

Fri, 8 Feb
LGW
London Gatwick
EWR
Newark
11h 30m
Sat, 23 Feb
EWR
Newark
LGW
London Gatwick
10h 20m
£259
Trip: 16 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 7,858 reviews
Overall
7.5
Boarding
7.2
Comfort
7.4
Crew
8.1
Entertainment
7.7
Food
6.2
KEF
DEN
Good 7.6

Flight crew, excellant. Luggage arrived at claim area very quickly.

KEF
DEN
Good 7.6

The entertainment - movies

The movies

KEF
OSL
Mediocre 2.0

See above.

SEA
KEF
Good 6.6

3 hours late, no electronic notification. Figured it out on my own, then missed my connection to Oslo. Got transferred to SAS for the last part to Oslo, without checked bag. Arrived in Oslo 16:30 Oct 9, now 18:42 Oct 10 still no luggage, no help, no cooperation, no compensation, no vacation. You can’t leave to go anywhere else, if you have to be somewhere to receive the luggage, even if you go buy new clothes.

It sucks to have your vacation ruined by lack of ability to deliver my luggage 35 kilometers from the airport. terrible customer service from Icelandair, SAS, and Gardemoen Airport. All fingers pointing other directions.

JFK
KEF
Excellent 8.0

It was punctual

I was sitting in the middle seat

Wed, 24 Apr
LHR
London Heathrow
EWR
Newark
16h 30m
Mon, 29 Apr
EWR
Newark
LHR
London Heathrow
9h 40m
£260
Trip: 6 days
Overall 5.7 OK
Based on 5 reviews
Overall
8.1
Boarding
8.1
Comfort
7.9
Crew
8.5
Entertainment
7.7
Food
7.7
LHR
EWR
Mediocre 3.6

The flight attendants were good - they run a tight ship, both from a safety perspective and looking out for the passengers. That said, they should have allowed me to move to any open seat, except first class, to accommodate any passenger with broken equipment at the seat they selected.

This old plane had broken seats with broken entertainment equipment. After changing seats twice, my ultimate seat still had a loud buzz in the sound system. The flight attendants should be allowed to seat an inconvenienced passenger in any open seat in the event of broken equipment. Space in the seats was ridiculously tight for a 7 hr international flight.

MUC
CLT
Excellent 9.3

The crew was very accommodating. Entertainment was good.

I wasn't aware beforehand that I could request a dairy free meal.

FCO
FRA
Excellent 10.0

Good seats and wonderful flight crew.

FRA
MAN
OK 5.3

Not a long flight, overhead lockers had space although I wasn't helped to find somewhere. Crew lovely otherwise.

Boarding from a connecting flight wasn't enough time, esp as our duty free purchases were selected for additional screening. Food was identical to what we had been offered on previous flight, and the outbound one.

SFO
MUC
Good 7.0

It was weird that for dinner the meal was vegan as requested, but the breakfast was not and so couldn't eeat it. It was weird that one meal was correct and the other was so lacking.

Thu, 29 Nov
MAN
Manchester
JFK
New York John F Kennedy Intl
27h 05m
Thu, 6 Dec
JFK
New York John F Kennedy Intl
MAN
Manchester
18h 15m
£263
Trip: 8 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 2 reviews
Overall
7.9
Boarding
8.0
Comfort
7.5
Crew
8.3
Entertainment
7.3
Food
7.2
HEL
SIN
Excellent 8.0

Flight attendants are polite

ICN
HEL
Good 7.3

The food wasn’t good and it would be great if they had pasta or some vegetarian option.

SIN
HEL
Excellent 8.0

Service good. Staff good

Very cold at night

ORD
HEL
Mediocre 2.0

Good airline teamed up with crappy American brings them down. Don't waste money!!

HEL
JFK
Excellent 8.0

The transfer was too complicated, long distance to walk, security check line, not enough time for transfer, had to run to catch the next flight

Sat, 16 Feb
LHR
London Heathrow
JFK
New York John F Kennedy Intl
25h 30m
Tue, 26 Feb
JFK
New York John F Kennedy Intl
LHR
London Heathrow
6h 51m
£228
Trip: 11 days
7.6GoodShow reviews
Overall 7.6 Good
Based on 446 reviews
Overall
7.4
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
7.0
Food
6.8
LHR
JFK
OK 5.6

the plane landed safely

a lot of confusion between in flight staff and ground staff as to where to go and what to do concerning transfers to ongoing flights, security, tight layover etc It was like it was everyones first day on the job.

LHR
JFK
Excellent 10.0

Crew was attentive to all passengers.

None

LHR
JFK
Good 6.0

No way to alert crew when seated in stratagem as they say

LHR
JFK
Good 6.3

Food was great, staff was so sweet and patient

Never on time, always late, always either missing my connections or running throug the airport

LHR
JFK
Good 6.0

Direct flight and excellent service from attendants

Seat selection was changed to middle seats without prior notice and the seats are so close together , when the women in front reclined her seat the dinner tray did not fit. An attendant eventually asked her to put her seat upright. Once dinner was over, back to a recline position, far too closer to the seat behind.

Wed, 5 Dec
LTN
London Luton Airport
EWR
Newark
29h 15m
Tue, 11 Dec
EWR
Newark
LTN
London Luton Airport
24h 10m
£235
Trip: 7 days
Overall 0.0 Poor
Based on 0 reviews
Sat, 1 Dec
LHR
London Heathrow
LGA
New York LaGuardia
13h 29m
Sat, 8 Dec
LGA
New York LaGuardia
LHR
London Heathrow
21h 00m
£245
Trip: 8 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 59,894 reviews
Overall
7.2
Boarding
7.4
Comfort
7.0
Crew
7.7
Entertainment
6.5
Food
6.5
IAH
MKE
Mediocre 3.6

Flight was extremely late!

DEN
YYC
OK 5.3

Selection of films and TV

Late boarding, but no apology. Drinks service, but no snacks

HNL
SFO
OK 4.6

Can’t get an update on lost bags really poor service

SAN
EWR
Excellent 10.0

Pre board was great and flight staff were excellent. Smooth comfortable flight. Head rest was high quality.

The snacks are really pitiful I must say. A five hour flight deserves something better than a small bag of sweet cookies.

IAD
DEN
Excellent 10.0

Good experience. Brought my own entertainment. Comfortable seats for economy cabin. Friendly flight attendants

Sat, 2 Feb
LHR
London Heathrow
LGA
New York LaGuardia
24h 29m
Mon, 11 Feb
LGA
New York LaGuardia
LHR
London Heathrow
13h 35m
£245
Trip: 10 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 23,101 reviews
Overall
7.2
Boarding
7.4
Comfort
7.0
Crew
7.7
Entertainment
6.9
Food
6.5
DEN
YUL
Good 6.3

No leg room

YVR
PDX
OK 5.3

Embarked late. Sat on runway for 30 minutes waiting to disembark. Missed ride to Eugene Or. Not happy.

MUC
YYZ
Excellent 10.0

Nice staff friendly clean plane. Big plane for overseas. Enjoyed the variety of movies to watch for free.

Bathroom started off clean. 1/2 way into the flight not so clean. At the end no paper and dirty. Lack of maintenance in this area is a concern.

YVR
YUL
Excellent 8.0

Liked the comfort of the plane, on time, and smooth touchdown

Food was dried out, crew was extremely slow to dispense beverages and food

YUL
LAS
Excellent 10.0

It appears that Air Canada is doing the correct thing for passengers who have reserved their seats in advance....after many years of not applying their written policy of making them board after business class/disabled passengers/passengers with young children, they have created Zone 2 boarding which permits passengers with reserved seating to board immediately after them, therefore guaranteeing them overhead bin space. As we all know, a lot of passengers board with much more than one carry-on, which is a plague when boarding.

Fri, 8 Mar
LHR
London Heathrow
JFK
New York John F Kennedy Intl
13h 25m
Tue, 12 Mar
JFK
New York John F Kennedy Intl
LHR
London Heathrow
7h 05m
£228
Trip: 4 days
7.6GoodShow reviews
Overall 7.6 Good
Based on 446 reviews
Overall
7.4
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
7.0
Food
6.8
LHR
JFK
Excellent 9.6

Everyone on the team clearly showed up to work making every effort to do their best for the passengers. British Airways is serious about being a top choice Cartier, regardless of class of service and it shows in management, terminal care, operations and amenities and each aspect of the flight.

The food was the least positive aspect, but still much better than most. The pacing of beverage, snacks and meals was well coordinated.

LHR
JFK
OK 5.6

the plane landed safely

a lot of confusion between in flight staff and ground staff as to where to go and what to do concerning transfers to ongoing flights, security, tight layover etc It was like it was everyones first day on the job.

LHR
JFK
Excellent 10.0

I like everything.

LHR
JFK
Good 6.0

Direct flight and excellent service from attendants

Seat selection was changed to middle seats without prior notice and the seats are so close together , when the women in front reclined her seat the dinner tray did not fit. An attendant eventually asked her to put her seat upright. Once dinner was over, back to a recline position, far too closer to the seat behind.

LHR
JFK
Good 6.6

Flight crew

Infant ticketing was royally messed up on the was out and back. Ticket booking over phone took two hours. Ticketing at seat took nearly 45 minutes. Absurd waste of time.

Tue, 6 Nov
LGW
London Gatwick
EWR
Newark
10h 50m
Sun, 11 Nov
EWR
Newark
LGW
London Gatwick
10h 50m
£250
Trip: 6 days
Overall 5.6 OK
Based on 1,495 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.1
Food
4.7
YYZ
KEF
Excellent 8.0

Price was very inexpensive, crew was polite and efficient and our flights were on time. The food was fine, but a little overpriced.

No entertainment, but that’s how they keep costs low. Seating was not incredibly clean.

CDG
KEF
Mediocre 2.0

Nothing

Seats e not comfortable. u have to buy everything. even a water staff is not caring

DUB
KEF
Mediocre 2.0

Apart from over priced in flight food and drink, uncomfortable seats I was treated awfully on return flight from Newark by one attendent. I will be writing an official complaint today. I was charged a ridiculous price $100 for my carry on bag that was checked as free personal item on first trip. Lack of available information or internet at boarding gate was shocking. I explained multiple times I had the correct dimensions of bag and it was smaller then people's rucksacks who got on before me and were not charged. Besides this the whole thing was handled very badly by the boarding crew there with the lady being very rude to me, I was quite shocked and upset getting in plane. I had no money left on my visa afterward to even get food or drink in airport stop ever which was delayed.

Staff rude , uncomfortable flight /plane. Over priced service. No cash accepted in flight.

KEF
BCN
Mediocre 2.0

(3/4) My friend finally came up from baggage claim and had told me that no bags came, and the staff member we were speaking to downstairs told us that our luggage was probably already on its way to Chicago. Note that he never asked for our names or our baggage claim ticket. We bought a plane ticket on Icelandair for the next afternoon, found an ACE Guesthouse to stay at, paid for another cab, and left with our carry-ons with nothing useful for overnight because of the first encounter at the check-in counter where we weren't able to properly remove our chosen belongings from our suitcases. The next morning after I woke up and as soon as I knew our original flight had landed, I tried to call O'Hare to confirm that our bags had indeed made it to Chicago. I was not able to get ahold of anyone that could help. When we got to the airport, 4.5 hours early, we checked in and went straight to baggage claim to double check where our bags were. We were not leaving Iceland until we were 100% sure of where our belongings were. Lo and behold, it's the same employee that was working in the baggage claim area the day before. He remembered us, and told us that he had good news and bad news. The good news was that they found our bags, the bad news was that was our bags were on their way to Boston. Boston? BOSTON?! He said they went to Boston because if there were bags left here, it was mandatory that they get sent as fast as they could to the country they are scheduled to arrive at, no matter what airport. That location happened to be Boston. We have NO idea why this was the case, when they knew that we had missed our flight and were still in Iceland. Isn't it mandatory that luggage stay with the owner? We wanted to call Boston to make sure that our bags were there, and to have them sent to Chicago so that they were in Chicago when we arrived later that day. He told us that there was nothing that we could do, that we would have to wait until we get to Chicago, file a claim, and then they would have our bags sent to us a day or so later. Note again, that he never asked for our names or our bag claim number. Begrudgingly, we left him, even more furious, and waited for our next flight. Meanwhile, I tried to get ahold of anyone from O'Hare – no luck. I tried to get ahold of anyone from Boston – no luck. Finally, I decided to call WOW Customer Service. I explained the situation to her, and told her that it was absolutely necessary to know where my bags were, and to know that they would be waiting for me in Chicago when I arrived, also questioning WHY protocol called for our bags being sent to Boston. She asked for the claim number, and told me the last time the bags were scanned was in Iceland. They were at the airport. I told her this was impossible, because I spoke to the same person the day before and today, and he said our bags were not at this airport. She insisted that they were.

(4/4) At this point, a few hours had gone by, and we were running short on time. With AN HOUR left until our DEPARTURE TIME, we went back to baggage claim and told the same employee that WOW had told us our bags were scanned in here. He seemed confused, and said he was not sure how this could be possible. My friend spotted her bag behind him, and pointed it out. He seemed shocked. I didn't see my bag anywhere, and asked him where it was, and he said that maybe it got swapped out with someone else's, because he didn't see it. My friend asked him to please check the back for my suitcase. Sure enough, it was there. CLEARLY, this employee had no idea what he was doing. He gave us misinformation numerous times. If we had not been so persistent, we never would have known that our bags were still at KEF in Iceland. HOW WOULD WE HAVE GOTTEN OUR BAGS TO CHICAGO??????????? If I had listened to the guy and trusted him, we would have landed in Chicago, filed a claim, and seen that there were NO bags in Chicago, and NO bags in Boston. Our belongings would have been stuck in Iceland. We then had hardly any time to go back to the check-in counter and check our bags. We waited in another line, checked our bags, and ran to our gate. Every other KEF staff member that we tried to speak to was very short and rude, unhelpful, and in a hurry to get us out of the way. Even when we tried to find someone at a kiosk, there was no one there working the kiosk. Nearly every employee at KEF had lied to my face, and did not care that I needed help. If I had not been lied to about information regarding notifications, flights, baggage, etc. on numerous accounts, I know for a FACT that I would have made sure I made my flight. This experience is absolutely unacceptable. The incapable, rude, and dishonest airport staff and unaccommodating airlines costed us an extra $1,000 each. It also cost us the couple hundred dollars we would have made at work the next day. I will never fly WOW again. I will never fly to or through Keflavik International Airport again. I will never recommend WOW. I will never recommend KEF. This left such a bad taste in my mouth that I don't really ever want to go to Iceland again. And I know my friend feels the same way.

KEF
BOS
Good 6.6

I got a seat with more leg room and it was much more comfortable

Boarding was a bit frantic because of the lines at the airport for customs

Sat, 3 Nov
LHR
London Heathrow
EWR
Newark
8h 30m
Thu, 15 Nov
EWR
Newark
LHR
London Heathrow
6h 55m
£253
Trip: 13 days
8.8ExcellentShow reviews
Overall 8.8 Excellent
Based on 26 reviews
Overall
8.1
Boarding
8.2
Comfort
7.7
Crew
8.5
Entertainment
8.0
Food
7.7
LHR
EWR
Excellent 9.3

Great food/service/options, nice crew, on-time/early

Entertainment system is quite aged, but selections were OK

LHR
EWR
Excellent 9.3

Service and food are good. Crew very friendly and tries to please everyone.

Chair could be more comfortable compared to other seats who transform without turning over. Still - much much better than BA.

LHR
EWR
Excellent 10.0

I've been flying with Virgin Atlantic from the states to London on multiple occasions. It's an excellent airline with respectful and attentive cabin crew, food is delicious with variety of choices, comfort is quite good, In addition, I admire the touching gesture of Virgin Atlantic with their support for children around the world. Top class!

A bit better options with movies and music in the entertainment department.

LHR
JFK
Excellent 10.0

Service, pilot updates, and seating were all great!

LHR
IAD
Excellent 10.0

Movies. Meals. Wine. Freq

Wed, 20 Mar
LGW
London Gatwick
EWR
Newark
11h 30m
Sun, 31 Mar
EWR
Newark
LGW
London Gatwick
10h 20m
£260
Trip: 12 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 7,858 reviews
Overall
7.5
Boarding
7.2
Comfort
7.4
Crew
8.1
Entertainment
7.7
Food
6.2
KEF
PHL
Excellent 10.0

Great service

Nothing

KEF
DEN
Good 7.6

Flight crew, excellant. Luggage arrived at claim area very quickly.

KEF
BRU
Excellent 9.2

Good basic service and ontime flights. No real frills but very adequate.

DUB
KEF
Good 6.0

Plane had USB ports. Gave out free water bottles.

Plane was very hot. Bathrooms very dirty. They refilled water bottles with common large bottle. Very unsanitary! Yuck. Flight was over an hour late arriving in Denver.

KEF
DEN
Good 7.6

The entertainment - movies

The movies

Thu, 29 Nov
MAN
Manchester
JFK
New York John F Kennedy Intl
27h 05m
Thu, 6 Dec
JFK
New York John F Kennedy Intl
MAN
Manchester
18h 15m
£263
Trip: 8 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 2 reviews
Overall
7.9
Boarding
8.0
Comfort
7.5
Crew
8.3
Entertainment
7.3
Food
7.2
ICN
HEL
Good 7.3

The food wasn’t good and it would be great if they had pasta or some vegetarian option.

ORD
HEL
Mediocre 2.0

Good airline teamed up with crappy American brings them down. Don't waste money!!

ORD
HEL
Excellent 10.0

Well oiled service machine.

None.

ORD
HEL
Excellent 8.0

The flight was not crowded and that was a nice surprise for a transatlantic flight. Each passenger was offered a personal bottle of water upon boarding, cabin crew was very nice and professional. The flight was on time and we arrived at the airport of destination even ahead of time!

There was no soap in the toilet...

HEL
JFK
Excellent 8.0

The transfer was too complicated, long distance to walk, security check line, not enough time for transfer, had to run to catch the next flight

Fri, 23 Nov
LHR
London Heathrow
JFK
New York John F Kennedy Intl
13h 25m
Fri, 30 Nov
JFK
New York John F Kennedy Intl
LHR
London Heathrow
6h 51m
£239
Trip: 8 days
Overall 0.0 Poor
Based on 0 reviews
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