Pros (+) Staff were amazing and helpful. Hotel was in a great location and was very clean. We very much enjoyed our stay at the Palace Hotel
Latest deals for Palace Hotel
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Amenities at Palace Hotel
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Airport shuttle
- Meeting/Banquet facilities
- Laundry service
- Laundry facilities
- Express check-out
- Babysitting or child care
Reviews of Palace Hotel
8.7
Very good
3142 verified ratings
Wonderful
1761
Very good
633
Good
481
Okay
122
Fair
104
Mediocre
24
Poor
17
Summary of reviews
Guests say
Guests consistently praise the hotel's excellent central location, making it easy to access major attractions and transport. The breakfast receives high marks for quality and variety, and the service is frequently described as attentive and professional. Cleanliness is also noted positively in many reviews. Some guests mention issues with room size, bathrooms, or specific service incidents, but overall, the positive aspects stand out, especially the location, breakfast, and staff.AI-generated from customer reviews
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Score by provider
8.8 out of 10
1109 reviews
9.6 out of 10
3 reviews
All reviews
Pros (+) Warm, helpful staff. Lovely lobby area, central location with easy walk to Old Town area along a shady promenade. Very good condition, with excellent breakfast and good value. We would stay here again.
Cons (-) Fairly small room, as found in most European cities.
Pros (+) Great value for the money. Staff was very friendly and helpful and provided an incredible dinner recommendation. Room was very clean and comfortable.
Cons (-) The mattress wasn't as nice and comfortable as we expected, especially relative to the rest of the experience.
Location
Strossmayerov, 10, Zagreb 10000
What's nearby
- Modern Gallery91 yd
- Nikola Subic Zrinski Square226 yd
- Zagreb City Centre311 yd
- Zagreb Synagogue411 yd
- Ban Jelacic Square0.3 mi
- Croatian National Theatre0.4 mi
- Marsala Tita Square0.4 mi
- University of Zagreb0.4 mi
- Zagreb Cathedral0.4 mi
- Museum of Broken Relationships0.5 mi
- Vatroslav Lisinski Concert Hall0.5 mi
- Croatian Museum of Naïve Art0.5 mi
Policies
Check-in/Check-out | Check in anytime after 14:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
FAQs when booking at Palace Hotel
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Value for money | Distance to city centre | Nearest airport | Distance to airport |
|---|---|---|---|
9.3 | 0.3 mi | Zagreb Franjo Tuđman | 6.4 mi |