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American Airlines customer reviews
7.3
Based on 14,713 verified guest reviews
7.6Boarding
7.1Entertainment
6.6Food
7.2Comfort
8.0Crew
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Pros:1/ That it was a direct flight to Dublin. 2/ The price of ticket.
Cons:1/ flight was 3 1/2 hours late leaving JFK - thankfully they made up about 45 minutes en route. Otherwise we would have missed our connecting flight. 2/ food was not good. 3/ there were no individual screens for entertainment. 4/ my husband was in business and his seat did not recline!!
Pros:Nothing
Cons:Seat 17F is very short on leg room for a 6 foot man. Flight attendants didn't care and rough landing; pilot needs more practice.
Cons:This flight never happened due to an airport and schedule shift caused by the first leg being cancelled.
Pros:Absolutely nothing
Cons:Our flight to Nashville AND our flight back to Dallas were both delayed due to "maintenance". Each time was a delay of a couple of hours causing us to miss both of our original layover flights. As a result, we missed TWO very important business meetings that ended up costing us over $10,000! We were unable to provide paychecks to employees! After spending 2 entire days sitting in the airport waiting, we were offered a "food voucher" for $30, were advised to go pick up our luggage first, but they failed to mention we would be unable to get back through DFW airport security just to eat!! We had to take a taxi back to our hotel for over $100 and they didn't offer help with that or anything else. This airline is the worst!!! Unless there is significant compensation offered, I will do anything and everything to destroy their reputation further. I'm in the marketing industry and am very capable of getting the word out to millions. American Airlines... 9/11...Never Forget.
Cons:Upon boarding the aircraft, the attendant at the gate told me to check the size of my carryon bag against the test dimensions, which I did. My bag fit but I had to press the side in slightly to make it fit. She said it had to slide in without me pressing on it and proceeded to make me remove items from the bag in order to board the plane. I walked down the ramp with my extra pair of shoes and a book in my hands. As a result, I had to place my bag far from my seat due to the added time. My bag easily fit in the overhead compartment with room to spare and my being made an example was a completely pointless exercise.
Cons:inflight entertainment wasn't working on my seat only which made my 6 hour flight seem even longer :(
Pros:The crew is so friendly. Perfect landing. Perfect flight!
Pros:Nothing.
Cons:Actually having a flight to Charlotte. They delayed flight without much warning... actually, they were delaying/cancelling many flights without warning most of the day. Long story short, I had to get a ride to LaGuardia, to catch a different flight. That flight got delayed when boarding
Pros:My 17 year old daughter flew American Airlines to attend a wedding. She recently had spinal surgery and is not able to lift more than 5lbs. After being assured by the airline that staff would help her with her carryon luggage, she was abandoned and ignored by both flight attendants. Each flight attendant referred het to the next, so she is walking back and forth tor their amusement. Tears rolling down her face, finally an elderly passenger helped her. Then the staff gave her attitude the entire flight. She may appear healthy, but she was cut from her neck to her waist and had two rods inserted along with bone grafts. I just cannot believe how awful she was treated.
Cons:The customer service was terroble. My daughter was humiliated.
Cons:Overall the flight was great. I was carrying a suit in a hanging bag and asked the flight attendant in first class if there was a place I could hang it. She politely offered to hang it behind the last row of first class since none were in use. When getting off the plane, I grabbed my bag as I walked off and the other flight attendant said "you can't put your bag there, it isn't for you" to which I replied that I was told I could use the hanger. She then said "well you shouldn't have been given permission, and don't do it again, it isn't for you." The tone was a bit rude, and maybe the consistency should be reviewed.
American Airlines flight status
Tue 5/7
American Airlines route map – Which destinations does American Airlines fly to?
Find out which destinations you can fly to direct with American Airlines by entering your departure airport. If you want to know whether American Airlines flies a certain route, enter both the departure and destination airport before hitting search.Tue 5/7
All American Airlines flight routes
| Flight no. | Departure airport | Arrival Airport | Duration | Mon | Tue | Wed | Thu | Fri | Sat | Sun |
|---|---|---|---|---|---|---|---|---|---|---|
| 293 | New Delhi (DEL) | New York (JFK) | 16h 20m | • | • | • | • | • | • | • |
| 38 | Miami (MIA) | London (LHR) | 8h 50m | • | • | • | • | • | • | • |
| 41 | Barcelona (BCN) | Chicago (ORD) | 9h 40m | • | • | • | • | • | • | • |
| 151 | Paris (CDG) | Chicago (ORD) | 9h 5m | • | • | • | • | • | • | • |
| 78 | Dallas (DFW) | London (LHR) | 9h 26m | • | • | • | • | • | • | • |
| 111 | Rome (FCO) | Chicago (ORD) | 10h 25m | • | • | • | • | • | • | • |
| 47 | London (LHR) | Chicago (ORD) | 8h 40m | • | • | • | • | • | • | • |
| 1307 | Miami (MIA) | Lima (LIM) | 5h 45m | • | • | • | • | • | • | • |
| 199 | Milan (MXP) | New York (JFK) | 9h 0m | • | • | • | • | • | • | • |
| 705 | Frankfurt am Main (FRA) | Charlotte (CLT) | 9h 40m | • | • | • | • | • | • | • |
| 988 | Lima (LIM) | Miami (MIA) | 6h 0m | • | • | • | • | • | • | • |
| 1579 | Miami (MIA) | Santa Clara (SNU) | 1h 15m | • | • | • | • | • | • | • |
| 734 | Charlotte (CLT) | London (LHR) | 8h 0m | • | • | • | • | • | • | • |
| 914 | Cartagena (CTG) | Miami (MIA) | 3h 0m | • | • | • | • | • | • | • |
| 292 | New York (JFK) | New Delhi (DEL) | 15h 0m | • | • | • | • | • | • | • |
| 2995 | New York (JFK) | Mexico City (MEX) | 5h 20m | • | • | • | • | • | • | • |
| 109 | London (LHR) | Boston (BOS) | 7h 20m | • | • | • | • | • | • | • |
| 731 | London (LHR) | Charlotte (CLT) | 8h 45m | • | • | • | • | • | • | • |
| 69 | Madrid (MAD) | Miami (MIA) | 9h 20m | • | • | • | • | • | • | • |
| 1447 | Miami (MIA) | Havana (HAV) | 1h 35m | • | • | • | • | • | • | • |
| 717 | Munich (MUC) | Charlotte (CLT) | 9h 50m | • | • | • | • | • | • | • |
| 2724 | Santa Clara (SNU) | Miami (MIA) | 1h 10m | • | • | • | • | • | • | • |
| 105 | London (LHR) | New York (JFK) | 7h 50m | • | • | • | • | • | • | • |
| 921 | Miami (MIA) | Cali (CLO) | 3h 45m | • | • | • | • | • | • | • |
| 2718 | Cali (CLO) | Miami (MIA) | 3h 55m | • | • | • | • | • | • | • |
| 1122 | Bogotá (BOG) | Dallas (DFW) | 6h 0m | • | • | • | • | • | • | • |
| 1130 | Bogotá (BOG) | Miami (MIA) | 4h 0m | • | • | • | • | • | • | • |
| 926 | Belize City (BZE) | Dallas (DFW) | 3h 15m | • | • | • | • | • | • | • |
| 2092 | Charlotte (CLT) | Orlando (MCO) | 1h 39m | • | • | • | • | • | • | • |
| 5045 | Charlotte (CLT) | Toronto (YYZ) | 2h 5m | • | • | • | • | • | • | • |
| 1132 | Cancún (CUN) | Miami (MIA) | 1h 45m | • | • | • | • | • | • | • |
| 1155 | Washington, D.C. (DCA) | Charlotte (CLT) | 1h 32m | • | • | • | • | • | • | • |
| 1137 | Dallas (DFW) | Bogotá (BOG) | 5h 25m | • | • | • | • | • | • | • |
| 2881 | Dallas (DFW) | Chicago (ORD) | 2h 15m | • | • | • | • | • | • | • |
| 2804 | Dallas (DFW) | Toronto (YYZ) | 3h 0m | • | • | • | • | • | • | • |
| 5794 | Fort Wayne (FWA) | Charlotte (CLT) | 1h 50m | • | • | • | • | • | • | • |
| 476 | Guatemala City (GUA) | Miami (MIA) | 2h 40m | • | • | • | • | • | • | • |
| 1334 | Havana (HAV) | Miami (MIA) | 1h 10m | • | • | • | • | • | • | • |
| 100 | New York (JFK) | London (LHR) | 7h 10m | • | • | • | • | • | • | • |
| 134 | Los Angeles (LAX) | London (LHR) | 10h 35m | • | • | • | • | • | • | • |
| 79 | London (LHR) | Dallas (DFW) | 10h 15m | • | • | • | • | • | • | • |
| 737 | London (LHR) | Philadelphia (PHL) | 7h 45m | • | • | • | • | • | • | • |
| 173 | London (LHR) | Raleigh (RDU) | 8h 30m | • | • | • | • | • | • | • |
| 286 | Lihue (LIH) | Los Angeles (LAX) | 5h 35m | • | • | • | • | • | • | • |
| 924 | Medellín (MDE) | Miami (MIA) | 3h 35m | • | • | • | • | • | • | • |
| 828 | Mexico City (MEX) | Charlotte (CLT) | 4h 0m | • | • | • | • | • | • | • |
| 1125 | Miami (MIA) | Barranquilla (BAQ) | 2h 55m | • | • | • | • | • | • | • |
| 915 | Miami (MIA) | Bogotá (BOG) | 3h 45m | • | • | • | • | • | • | • |
| 2492 | Miami (MIA) | Cancún (CUN) | 1h 55m | • | • | • | • | • | • | • |
| 1135 | Miami (MIA) | Pereira (PEI) | 3h 50m | • | • | • | • | • | • | • |
| 2408 | Miami (MIA) | Punta Cana (PUJ) | 2h 30m | • | • | • | • | • | • | • |
| 368 | Miami (MIA) | Santo Domingo (SDQ) | 2h 15m | • | • | • | • | • | • | • |
| 1353 | Miami (MIA) | San José (SJO) | 2h 55m | • | • | • | • | • | • | • |
| 3810 | Monterrey (MTY) | Dallas (DFW) | 1h 50m | • | • | • | • | • | • | • |
| 90 | Chicago (ORD) | London (LHR) | 7h 50m | • | • | • | • | • | • | • |
| 736 | Philadelphia (PHL) | London (LHR) | 7h 5m | • | • | • | • | • | • | • |
| 3386 | Pensacola (PNS) | Miami (MIA) | 1h 41m | • | • | • | • | • | • | • |
| 2408 | Punta Cana (PUJ) | Miami (MIA) | 2h 40m | • | • | • | • | • | • | • |
| 128 | Shanghai (PVG) | Dallas (DFW) | 13h 15m | • | • | • | • | • | • | • |
| 883 | Santiago de Querétaro (QRO) | Dallas (DFW) | 2h 30m | • | • | • | • | • | • | • |
| 174 | Raleigh (RDU) | London (LHR) | 7h 40m | • | • | • | • | • | • | • |
| 1867 | Sacramento (SMF) | Phoenix (PHX) | 1h 51m | • | • | • | • | • | • | • |
| 486 | Santa Ana (SNA) | Phoenix (PHX) | 1h 29m | • | • | • | • | • | • | • |
| 1527 | Miami (MIA) | Providenciales (PLS) | 1h 55m | • | • | • | • | • | • | • |
| 1527 | Providenciales (PLS) | Miami (MIA) | 2h 0m | • | • | • | • | • | • | • |
| 2351 | Mexico City (MEX) | Dallas (DFW) | 2h 55m | • | • | • | • | • | • | |
| 4742 | Raleigh (RDU) | Pittsburgh (PIT) | 1h 27m | • | • | • | • | • | • | |
| 150 | Chicago (ORD) | Paris (CDG) | 8h 10m | • | • | • | • | • | • | • |
| 754 | Philadelphia (PHL) | Paris (CDG) | 7h 30m | • | • | • | • | • | • | • |
| 3641 | Little Rock (LIT) | Dallas (DFW) | 1h 25m | • | • | • | • | • | • | |
| 4737 | Buffalo (BUF) | New York (LGA) | 1h 21m | • | • | • | • | • | ||
| 2450 | Varadero (VRA) | Miami (MIA) | 1h 0m | • | • | • | • | • | ||
| 5880 | Philadelphia (PHL) | Toronto (YYZ) | 1h 50m | • | • | • | • | • | • | • |
| 5880 | Toronto (YYZ) | Philadelphia (PHL) | 1h 35m | • | • | • | • | • | • | • |
| 2681 | Richmond (RIC) | Charlotte (CLT) | 1h 19m | • | • | • | • | • | • | • |
| 5977 | Roanoke (ROA) | Charlotte (CLT) | 1h 14m | • | • | • | • | • | • | • |
| 5946 | Syracuse (SYR) | Philadelphia (PHL) | 1h 14m | • | • | • | • | • | • | • |
| 3823 | Dallas (DFW) | Harlingen (HRL) | 1h 29m | • | • | • | • | • | • | • |
| 3364 | Dallas (DFW) | Texarkana (TXK) | 0h 59m | • | • | • | • | • | • | • |
| 2700 | San Diego (SAN) | Phoenix (PHX) | 1h 22m | • | • | • | • | • | • | • |
| 2835 | Austin (AUS) | Cancún (CUN) | 2h 30m | • | • | • | • | • | • | • |
| 5507 | Burlington (BTV) | Washington, D.C. (DCA) | 1h 43m | • | • | • | • | |||
| 1518 | Los Angeles (LAX) | Phoenix (PHX) | 1h 24m | • | • | • | • | |||
| 4551 | Washington, D.C. (DCA) | New York (JFK) | 1h 22m | • | • | • | • | • | • | • |
| 68 | Miami (MIA) | Madrid (MAD) | 8h 25m | • | • | • | ||||
| 1054 | Miami (MIA) | Boston (BOS) | 3h 22m | • | • | • | • | • | ||
| 5937 | Harrisburg (MDT) | Boston (BOS) | 1h 34m | • | • | • | • | |||
| 356 | Phoenix (PHX) | Dallas (DFW) | 2h 24m | • | • | • | • | • | • | |
| 5424 | Pensacola (PNS) | Washington, D.C. (DCA) | 2h 20m | • | • | • | • | • | • | |
| 4074 | Knoxville (TYS) | Miami (MIA) | 2h 7m | • | • | • | • | • | • | • |
| 414 | Hamilton (BDA) | Miami (MIA) | 3h 0m | • | • | • | • | • | • | |
| 1975 | Hartford (BDL) | Charlotte (CLT) | 2h 6m | • | • | • | • | • | • | |
| 5236 | Washington, D.C. (DCA) | White Plains (HPN) | 1h 21m | • | • | • | • | • | • | |
| 2609 | Ontario (ONT) | Dallas (DFW) | 3h 1m | • | • | • | • | • | • | |
| 5246 | Shreveport (SHV) | Dallas (DFW) | 1h 16m | • | • | • | • | • | • | |
| 3746 | Billings (BIL) | Dallas (DFW) | 2h 50m | • | • | • | • | • | • | • |
| 966 | Dallas (DFW) | Louisville (SDF) | 2h 4m | • | • | • | • | • | ||
| 4324 | New York (LGA) | Richmond (RIC) | 1h 26m | • | • | • | • | • | • | |
| 2996 | Mexico City (MEX) | New York (JFK) | 4h 59m | • | • | • | • | • | ||
| 4631 | Greensboro (GSO) | New York (LGA) | 1h 35m | • | ||||||
| 5040 | Baton Rouge (BTR) | Dallas (DFW) | 1h 40m | • | ||||||
| 1602 | New York (LGA) | Oranjestad (AUA) | 4h 50m | • | ||||||
| 1933 | Philadelphia (PHL) | Castries (UVF) | 4h 45m | • | ||||||
| 4587 | Pittsburgh (PIT) | New York (JFK) | 1h 36m | • | • | • | • | • | ||
| 1933 | Castries (UVF) | Philadelphia (PHL) | 5h 5m | • | ||||||
| 4598 | New York (LGA) | Detroit (DTW) | 1h 59m | • | • | • | • | • | ||
| 656 | Miami (MIA) | Washington, D.C. (DCA) | 2h 34m | • | • | • | • | |||
| 71 | Frankfurt am Main (FRA) | Dallas (DFW) | 10h 30m | • | • | • | • | |||
| 2304 | Washington, D.C. (DCA) | Chicago (ORD) | 2h 16m | • |
Top American Airlines flight routes
- Los Angeles to Dallas/Fort Worth Airport
- Dallas/Fort Worth Airport to Los Angeles
- Dallas/Fort Worth Airport to Las Vegas
- Miami to New York John F Kennedy Intl Airport
- Chicago O'Hare Intl Airport to Dallas/Fort Worth Airport
- Miami to Chicago O'Hare Intl Airport
- Dallas/Fort Worth Airport to Chicago O'Hare Intl Airport
- Dallas/Fort Worth Airport to San Francisco
- Miami to Charlotte
- Charlotte to Miami
- Phoenix Sky Harbor Intl Airport to Dallas/Fort Worth Airport
- Dallas/Fort Worth Airport to Denver
- Dallas/Fort Worth Airport to Miami
- San Antonio to Dallas/Fort Worth Airport
- Chicago O'Hare Intl Airport to Miami
- Dallas/Fort Worth Airport to Phoenix Sky Harbor Intl Airport
- Miami to Dallas/Fort Worth Airport
- New York John F Kennedy Intl Airport to Miami
- Los Angeles to Miami
- Miami to Los Angeles
- San Francisco to Dallas/Fort Worth Airport
- Miami to Orlando Airport
- Las Vegas to Dallas/Fort Worth Airport
- Denver to Dallas/Fort Worth Airport
- Los Angeles to Chicago O'Hare Intl Airport
- Chicago O'Hare Intl Airport to Los Angeles
- Orlando Airport to Miami
- Dallas/Fort Worth Airport to San Diego
- New York John F Kennedy Intl Airport to Los Angeles
- Los Angeles to New York John F Kennedy Intl Airport
Top airports served by American Airlines
- Dallas/Fort Worth Airport (DFW)
- Charlotte Douglas Airport (CLT)
- Miami Airport (MIA)
- Phoenix Sky Harbor Intl Airport (PHX)
- Chicago O'Hare Intl Airport (ORD)
- Philadelphia Airport (PHL)
- Los Angeles Airport (LAX)
- Washington, D.C. Reagan-National Airport (DCA)
- New York John F Kennedy Intl Airport (JFK)
- Orlando Airport (MCO)
- New York LaGuardia Airport (LGA)
- Boston Logan Intl Airport (BOS)
- Austin Bergstrom Airport (AUS)
- Las Vegas Harry Reid Intl Airport (LAS)
- Tampa Airport (TPA)
American Airlines contact information
- AAIATA code
- +44 844 369 9899Call
- AA.comVisit
Overview of American Airlines
Founded way back in 1930, American Airlines is one of the oldest carriers in the world. Existing as part of the America Airlines Group and partnering with US Airways since 2013, it has contributed to recording the largest number of passengers carried and destinations served in a calendar year on multiple occasions. Flights are offered to more than 50 countries around the world and serviced by roughly 125,000 employees.
The airline has their headquarters in Fort Worth; however, it also has a further 9 hubs around the United States, including in New York, Los Angeles, Chicago and Miami. They also operate a maintenance hub in Tulsa, which has its work cut out with a massive fleet size. American Airlines mainly uses a mix of Airbus and Boeing planes. McDonnell Douglas, Bombardier and Embraer jets are also part of their fleet, with a range of 44 to 140 seats. The most common aircraft in operation is the Boeing 737-800 model.
A founding member of the oneworld alliance, the airline has codeshare agreements with international companies such as Qantas, British Airways, Korean Air and Japan Airlines, among others. The partnering relationship provides customers a greater range of round-the-world tickets and can lead to more efficient flight transfers. Some of the American Airlines’ fleet have been painted dark grey with oneworld branding.
Passengers can choose between Economy, Premium Economy, Business and First Class seating. All customers receive complimentary snacks and non-alcoholic beverages, while First Class provides the luxury of a personal pod onboard and access to dining at Flagship Lounges back on land.
American Airlines information
| IATA code | AA |
|---|---|
| Routes | 1543 |
| Top route | Los Angeles to Dallas/Fort Worth Airport |
| Airports served | 237 |
| Top airport | Dallas/Fort Worth |
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