Guest reviews
Overall rating
7.8
Good
Based on 2,460 reviews
Overall
8.0
Boarding
8.0
Comfort
7.7
Crew
8.4
Entertainment
7.1
Food
7.5
Skip to main content
KLM traveller reviews
Pros
"Excellent service and comfortable flight."
(in 6 reviews)
"Equally friendly crew and experience."
(in 18 reviews)
"Flight crew was pleasant and attentive."
(in 24 reviews)
Cons
"old old plane, very uncomfortable."
(in 9 reviews)
"Limited in flight movie selection."
(in 5 reviews)
"Seating in business class is bad."
(in 2 reviews)
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
Find reviews that mention:
business class
flight to amsterdam
short flight
good flight
window seat
best flight
great food
service was excellent
flight crew
excellent service
old plane
great entertainment
in-flight entertainment
seats comfortable
little snack
-
4.0
Pros: Flight crew very nice
Cons: Paid $70 for seat with more leg room and was the exit role to main entrance. No overhead space for carry on: broken food tray holder. People stepping on my feet. And gather in your space waiting for bathrooms. Window seat had no room for feet because of closed door
review from
-
7.3
Pros: Crew was excellent -kind nice and very attentive
Cons: Entertainment went out mid flight. Had to be reset off 30 mins but cam back up
review from
-
2.0
Cons: Our lougage did not arrive
review from
-
2.0
Cons: Nothing special
review from
-
2.0
Cons: Nothing special
review from
-
10.0
Great flight
Pros: Amsterdam airport and Rome airport were as breeze to navigate, even only knowing English
review from
-
10.0
Pros: Seat 39A did not recline. The gentleman next to me spread his arms out a bit as he typed on his computer the entire way. So I did not get ANY sleep. Plus he got up at least four times.
Cons: Except for the man next to me - great!
review from
-
3.6
Cons: The flight advertised meals..a small pastry was served an hour into the flight. I asked when the meal would be and was told a few hours...which turned out to be breakfast..i wated all night for food that only came an hour before landing. Now hungrey and tierd.I.will not be flying klm ever again !!
review from
-
10.0
Super flight home
Pros: Crew was awesome
Cons: .
review from
-
8.0
Pros: Very friendly and helpful crew.
review from
-
8.0
Pros: Face recognition was amazing
Cons: Too hot on plane
review from
-
6.6
Too tight of a connection
Pros: The staff tried to help me when it was evident we would not arrive on time
Cons: The connecting flight is too short of a time. We were late out of LAX and I missed my connection and had to sit in airport for 5 hours. Missed my grandson’s third birthday party. Just made me sad as Travelled from far to try to make it.
review from
-
10.0
Great flight
Pros: Amsterdam airport and Rome airport were as breeze to navigate, even only knowing English
review from
-
10.0
Pros: Seat 39A did not recline. The gentleman next to me spread his arms out a bit as he typed on his computer the entire way. So I did not get ANY sleep. Plus he got up at least four times.
Cons: Except for the man next to me - great!
review from
-
10.0
Super flight home
Pros: Crew was awesome
Cons: .
review from
-
7.3
Pros: Crew was excellent -kind nice and very attentive
Cons: Entertainment went out mid flight. Had to be reset off 30 mins but cam back up
review from
-
8.0
Pros: Very friendly and helpful crew.
review from
-
8.0
Pros: Face recognition was amazing
Cons: Too hot on plane
review from
-
6.6
Too tight of a connection
Pros: The staff tried to help me when it was evident we would not arrive on time
Cons: The connecting flight is too short of a time. We were late out of LAX and I missed my connection and had to sit in airport for 5 hours. Missed my grandson’s third birthday party. Just made me sad as Travelled from far to try to make it.
review from
-
4.0
Pros: Flight crew very nice
Cons: Paid $70 for seat with more leg room and was the exit role to main entrance. No overhead space for carry on: broken food tray holder. People stepping on my feet. And gather in your space waiting for bathrooms. Window seat had no room for feet because of closed door
review from
-
2.0
Cons: Our lougage did not arrive
review from
-
2.0
Cons: Nothing special
review from
-
2.0
Cons: Nothing special
review from
-
3.6
Cons: The flight advertised meals..a small pastry was served an hour into the flight. I asked when the meal would be and was told a few hours...which turned out to be breakfast..i wated all night for food that only came an hour before landing. Now hungrey and tierd.I.will not be flying klm ever again !!
review from
Flight status
KLM route map
Popular flight routes
Flight
Origin
Destination
Sun
Mon
Tue
Wed
Thu
Fri
Sat
S
M
T
W
T
F
S
1334
Aalborg
AAL
Amsterdam
AMS
1440
Aberdeen
ABZ
Amsterdam
AMS
1333
Amsterdam
AMS
Aalborg
AAL
1451
Amsterdam
AMS
Aberdeen
ABZ
1121
Amsterdam
AMS
Stockholm
ARN
1687
Amsterdam
AMS
Bilbao
BIO
875
Amsterdam
AMS
Bangkok
BKK
1349
Amsterdam
AMS
Billund
BLL
1595
Amsterdam
AMS
Bologna
BLQ
1733
Amsterdam
AMS
Brussels
BRU
1991
Amsterdam
AMS
Basel
BSL
735
Amsterdam
AMS
Willemstad
CUR
1855
Amsterdam
AMS
Düsseldorf
DUS
427
Amsterdam
AMS
Dubai
DXB
1641
Amsterdam
AMS
Florence
FLR
1775
Amsterdam
AMS
Frankfurt am Main
FRA
1923
Amsterdam
AMS
Gdansk
GDN
1999
Amsterdam
AMS
Krakow
KRK
685
Amsterdam
AMS
Mexico City
MEX
1267
Amsterdam
AMS
Marseille
MRS
861
Amsterdam
AMS
Tokyo
NRT
1711
Amsterdam
AMS
Porto
OPO
1351
Amsterdam
AMS
Prague
PRG
1869
Amsterdam
AMS
Stuttgart
STR
1825
Amsterdam
AMS
Berlin
TXL
1659
Amsterdam
AMS
Venice
VCE
1501
Amsterdam
AMS
Valencia
VLC
1959
Amsterdam
AMS
Zurich
ZRH
1688
Bilbao
BIO
Amsterdam
AMS
876
Bangkok
BKK
Amsterdam
AMS
1986
Basel
BSL
Amsterdam
AMS
1130
Copenhagen
CPH
Amsterdam
AMS
1856
Düsseldorf
DUS
Amsterdam
AMS
428
Dubai
DXB
Amsterdam
AMS
1158
Gothenburg
GOT
Amsterdam
AMS
1266
Marseille
MRS
Amsterdam
AMS
1712
Porto
OPO
Amsterdam
AMS
898
Beijing
PEK
Amsterdam
AMS
1870
Stuttgart
STR
Amsterdam
AMS
887
Amsterdam
AMS
Hong Kong
HKG
1724
Brussels
BRU
Amsterdam
AMS
888
Hong Kong
HKG
Amsterdam
AMS
897
Amsterdam
AMS
Beijing
PEK
686
Mexico City
MEX
Amsterdam
AMS
461
Amsterdam
AMS
Tel Aviv
TLV
862
Tokyo
NRT
Amsterdam
AMS
1929
Amsterdam
AMS
Geneva
GVA
1230
Paris
CDG
Amsterdam
AMS
1930
Geneva
GVA
Amsterdam
AMS
1425
Amsterdam
AMS
Birmingham
BHX
1315
Amsterdam
AMS
Bordeaux
BOD
855
Amsterdam
AMS
Seoul
ICN
1209
Amsterdam
AMS
Kristiansand
KRS
1183
Amsterdam
AMS
Linköping
LPI
807
Amsterdam
AMS
Taipei
TPE
1365
Amsterdam
AMS
Warsaw
WAW
1426
Birmingham
BHX
Amsterdam
AMS
1316
Bordeaux
BOD
Amsterdam
AMS
736
Willemstad
CUR
Amsterdam
AMS
1904
Hannover
HAJ
Amsterdam
AMS
1210
Kristiansand
KRS
Amsterdam
AMS
1010
London
LHR
Amsterdam
AMS
1798
Munich
MUC
Amsterdam
AMS
1358
Prague
PRG
Amsterdam
AMS
621
Amsterdam
AMS
Atlanta
ATL
622
Atlanta
ATL
Amsterdam
AMS
808
Manila
MNL
Taipei
TPE
661
Amsterdam
AMS
Houston
IAH
662
Houston
IAH
Amsterdam
AMS
1129
Amsterdam
AMS
Copenhagen
CPH
1826
Berlin
TXL
Amsterdam
AMS
1922
Gdansk
GDN
Amsterdam
AMS
1975
Amsterdam
AMS
Budapest
BUD
462
Tel Aviv
TLV
Amsterdam
AMS
856
Seoul
ICN
Amsterdam
AMS
612
Chicago
ORD
Amsterdam
AMS
421
Amsterdam
AMS
Dammam
DMM
421
Dammam
DMM
Muscat
MCT
422
Muscat
MCT
Dammam
DMM
714
Paramaribo
PBM
Amsterdam
AMS
611
Amsterdam
AMS
Chicago
ORD
641
Amsterdam
AMS
New York
JFK
642
New York
JFK
Amsterdam
AMS
651
Amsterdam
AMS
Washington
IAD
652
Washington
IAD
Amsterdam
AMS
713
Amsterdam
AMS
Paramaribo
PBM
655
Amsterdam
AMS
Minneapolis
MSP
656
Minneapolis
MSP
Amsterdam
AMS
791
Amsterdam
AMS
Sao Paulo
GRU
792
Sao Paulo
GRU
Amsterdam
AMS
807
Taipei
TPE
Manila
MNL
877
Amsterdam
AMS
Mumbai
BOM
893
Amsterdam
AMS
Shanghai
PVG
892
Chengdu
CTU
Amsterdam
AMS
894
Shanghai
PVG
Amsterdam
AMS
891
Amsterdam
AMS
Chengdu
CTU
755
Amsterdam
AMS
Quito
UIO
878
Mumbai
BOM
Amsterdam
AMS
755
Guayaquil
GYE
Amsterdam
AMS
755
Quito
UIO
Guayaquil
GYE
749
Amsterdam
AMS
Bogotá
BOG
749
Bogotá
BOG
Cartagena
CTG
749
Cartagena
CTG
Amsterdam
AMS
808
Taipei
TPE
Amsterdam
AMS
1413
Amsterdam
AMS
Lyon
LYS
1187
Amsterdam
AMS
Bergen
BGO
1155
Amsterdam
AMS
Gothenburg
GOT
1203
Amsterdam
AMS
Stavanger
SVG
1559
Amsterdam
AMS
Turin
TRN
1186
Bergen
BGO
Amsterdam
AMS
1978
Budapest
BUD
Amsterdam
AMS
810
Jakarta
CGK
Kuala Lumpur
KUL
810
Kuala Lumpur
KUL
Amsterdam
AMS
1996
Krakow
KRK
Amsterdam
AMS
809
Amsterdam
AMS
Kuala Lumpur
KUL
836
Singapore
SIN
Amsterdam
AMS
836
Denpasar
DPS
Singapore
SIN
835
Singapore
SIN
Denpasar
DPS
1809
Amsterdam
AMS
Dresden
DRS
835
Amsterdam
AMS
Singapore
SIN
1810
Dresden
DRS
Amsterdam
AMS
1903
Amsterdam
AMS
Hannover
HAJ
1021
Amsterdam
AMS
London
LHR
1656
Venice
VCE
Amsterdam
AMS
1960
Zurich
ZRH
Amsterdam
AMS
591
Amsterdam
AMS
Johannesburg
JNB
757
Amsterdam
AMS
Panama City
PTY
758
Panama City
PTY
Amsterdam
AMS
1217
Amsterdam
AMS
Oslo
TRF
1218
Oslo
TRF
Amsterdam
AMS
1504
Valencia
VLC
Amsterdam
AMS
1489
Amsterdam
AMS
Barnetby
HUY
1895
Amsterdam
AMS
Graz
GRZ
1896
Graz
GRZ
Amsterdam
AMS
1749
Amsterdam
AMS
Luxembourg
LUX
1471
Amsterdam
AMS
Glasgow
GLA
1472
Glasgow
GLA
Amsterdam
AMS
1182
Linköping
LPI
Amsterdam
AMS
569
Amsterdam
AMS
Arusha
JRO
569
Dar Es Salaam
DAR
Amsterdam
AMS
569
Arusha
JRO
Dar Es Salaam
DAR
1325
Amsterdam
AMS
Ålesund
AES
1233
Amsterdam
AMS
Paris
CDG
1059
Amsterdam
AMS
Cardiff
CWL
881
Amsterdam
AMS
Hangzhou
HGH
1545
Amsterdam
AMS
Leeds
LBA
1075
Amsterdam
AMS
Manchester
MAN
1060
Cardiff
CWL
Amsterdam
AMS
1784
Hamburg
HAM
Amsterdam
AMS
1740
Luxembourg
LUX
Amsterdam
AMS
1076
Manchester
MAN
Amsterdam
AMS
883
Amsterdam
AMS
Xiamen
XMN
882
Hangzhou
HGH
Amsterdam
AMS
1753
Amsterdam
AMS
Bremen
BRE
933
Amsterdam
AMS
Dublin
DUB
1597
Amsterdam
AMS
Rome
FCO
1563
Amsterdam
AMS
Genoa
GOA
929
Amsterdam
AMS
Inverness
INV
1629
Amsterdam
AMS
Milan
MXP
1273
Amsterdam
AMS
Nice
NCE
1523
Amsterdam
AMS
Norwich
NWI
1177
Amsterdam
AMS
Trondheim
TRD
1847
Amsterdam
AMS
Vienna
VIE
1598
Rome
FCO
Amsterdam
AMS
1564
Genoa
GOA
Amsterdam
AMS
930
Inverness
INV
Amsterdam
AMS
1630
Milan
MXP
Amsterdam
AMS
1524
Norwich
NWI
Amsterdam
AMS
1848
Vienna
VIE
Amsterdam
AMS
1285
Amsterdam
AMS
Edinburgh
EDI
1165
Amsterdam
AMS
Helsinki
HEL
1286
Edinburgh
EDI
Amsterdam
AMS
1166
Helsinki
HEL
Amsterdam
AMS
1418
Lyon
LYS
Amsterdam
AMS
1204
Stavanger
SVG
Amsterdam
AMS
1176
Trondheim
TRD
Amsterdam
AMS
1379
Amsterdam
AMS
Bucharest
OTP
868
Osaka
KIX
Amsterdam
AMS
592
Johannesburg
JNB
Amsterdam
AMS
947
Amsterdam
AMS
Belfast
BHD
1053
Amsterdam
AMS
Bristol
BRS
1537
Amsterdam
AMS
Darlington
MME
1799
Amsterdam
AMS
Munich
MUC
948
Belfast
BHD
Amsterdam
AMS
1054
Bristol
BRS
Amsterdam
AMS
1538
Darlington
MME
Amsterdam
AMS
997
Amsterdam
AMS
London
LCY
1707
Amsterdam
AMS
Madrid
MAD
1309
Amsterdam
AMS
Toulouse
TLS
1344
Billund
BLL
Amsterdam
AMS
998
London
LCY
Amsterdam
AMS
1366
Warsaw
WAW
Amsterdam
AMS
502
Port Louis
MRU
Amsterdam
AMS
501
Amsterdam
AMS
Port Louis
MRU
1887
Amsterdam
AMS
Nuremberg
NUE
1498
Barnetby
HUY
Amsterdam
AMS
1888
Nuremberg
NUE
Amsterdam
AMS
702
Buenos Aires
EZE
Amsterdam
AMS
702
Santiago
SCL
Buenos Aires
EZE
1142
Oslo
OSL
Amsterdam
AMS
587
Amsterdam
AMS
Lagos
LOS
691
Amsterdam
AMS
Toronto
YYZ
588
Lagos
LOS
Amsterdam
AMS
692
Toronto
YYZ
Amsterdam
AMS
511
Amsterdam
AMS
Freetown
FNA
511
Freetown
FNA
Monrovia
ROB
872
New Delhi
DEL
Amsterdam
AMS
1089
Amsterdam
AMS
Vaxjo
VXO
936
Dublin
DUB
Amsterdam
AMS
1090
Vaxjo
VXO
Amsterdam
AMS
1326
Ålesund
AES
Amsterdam
AMS
871
Amsterdam
AMS
New Delhi
DEL
1550
Leeds
LBA
Amsterdam
AMS
1662
Barcelona
BCN
Amsterdam
AMS
1151
Amsterdam
AMS
Oslo
OSL
809
Kuala Lumpur
KUL
Jakarta
CGK
1374
Bucharest
OTP
Amsterdam
AMS
1681
Amsterdam
AMS
Barcelona
BCN
1758
Bremen
BRE
Amsterdam
AMS
1258
Nice
NCE
Amsterdam
AMS
677
Amsterdam
AMS
Calgary
YYC
678
Calgary
YYC
Amsterdam
AMS
759
Amsterdam
AMS
San José
SJO
760
San José
SJO
Amsterdam
AMS
1308
Toulouse
TLS
Amsterdam
AMS
963
Amsterdam
AMS
Newcastle upon Tyne
NCL
1943
Amsterdam
AMS
Zagreb
ZAG
1110
Stockholm
ARN
Amsterdam
AMS
964
Newcastle upon Tyne
NCL
Amsterdam
AMS
1944
Zagreb
ZAG
Amsterdam
AMS
1697
Amsterdam
AMS
Lisbon
LIS
1783
Amsterdam
AMS
Hamburg
HAM
535
Amsterdam
AMS
Kigali
KGL
535
Entebbe
EBB
Amsterdam
AMS
535
Kigali
KGL
Entebbe
EBB
743
Amsterdam
AMS
Lima
LIM
605
Amsterdam
AMS
San Francisco
SFO
606
San Francisco
SFO
Amsterdam
AMS
601
Amsterdam
AMS
Los Angeles
LAX
602
Los Angeles
LAX
Amsterdam
AMS
874
Colombo
CMB
Amsterdam
AMS
744
Lima
LIM
Amsterdam
AMS
1619
Amsterdam
AMS
Milan
LIN
1620
Milan
LIN
Amsterdam
AMS
675
Amsterdam
AMS
Edmonton
YEG
676
Edmonton
YEG
Amsterdam
AMS
701
Buenos Aires
EZE
Santiago
SCL
1040
Málaga
AGP
Amsterdam
AMS
1039
Amsterdam
AMS
Málaga
AGP
701
Amsterdam
AMS
Buenos Aires
EZE
1642
Florence
FLR
Amsterdam
AMS
723
Amsterdam
AMS
Havana
HAV
724
Havana
HAV
Amsterdam
AMS
682
Vancouver
YVR
Amsterdam
AMS
1702
Madrid
MAD
Amsterdam
AMS
765
Amsterdam
AMS
Oranjestad
AUA
707
Amsterdam
AMS
Fortaleza
FOR
765
Oranjestad
AUA
Kralendijk
BON
765
Kralendijk
BON
Amsterdam
AMS
708
Fortaleza
FOR
Amsterdam
AMS
1584
Bologna
BLQ
Amsterdam
AMS
1556
Turin
TRN
Amsterdam
AMS
590
Accra
ACC
Amsterdam
AMS
589
Amsterdam
AMS
Accra
ACC
681
Amsterdam
AMS
Vancouver
YVR
867
Amsterdam
AMS
Osaka
KIX
565
Amsterdam
AMS
Nairobi
NBO
566
Nairobi
NBO
Amsterdam
AMS
1405
Amsterdam
AMS
Montpellier
MPL
919
Amsterdam
AMS
Southampton
SOU
1572
Athens
ATH
Amsterdam
AMS
1768
Frankfurt am Main
FRA
Amsterdam
AMS
1406
Montpellier
MPL
Amsterdam
AMS
920
Southampton
SOU
Amsterdam
AMS
1395
Amsterdam
AMS
Saint Petersburg
LED
907
Amsterdam
AMS
Moscow
SVO
1396
Saint Petersburg
LED
Amsterdam
AMS
1581
Amsterdam
AMS
Athens
ATH
900
Moscow
SVO
Amsterdam
AMS
705
Amsterdam
AMS
Rio de Janeiro
GIG
706
Rio de Janeiro
GIG
Amsterdam
AMS
576
Luanda
LAD
Amsterdam
AMS
576
Windhoek
WDH
Luanda
LAD
446
Manama
BAH
Kuwait City
KWI
598
Cape Town
CPT
Amsterdam
AMS
446
Kuwait City
KWI
Amsterdam
AMS
597
Amsterdam
AMS
Cape Town
CPT
1613
Amsterdam
AMS
Istanbul
IST
1614
Istanbul
IST
Amsterdam
AMS
1696
Lisbon
LIS
Amsterdam
AMS
452
Abu Dhabi
AUH
Amsterdam
AMS
671
Amsterdam
AMS
Montreal
YUL
672
Montreal
YUL
Amsterdam
AMS
789
Amsterdam
AMS
Simpson Bay
SXM
789
Simpson Bay
SXM
Willemstad
CUR
1385
Amsterdam
AMS
Kiev
KBP
627
Amsterdam
AMS
Miami
MIA
1386
Kiev
KBP
Amsterdam
AMS
628
Miami
MIA
Amsterdam
AMS
Top flight routes
Top airports served by KLM
- Amsterdam Schiphol Airport (AMS)
- Atlanta Hartsfield-Jackson Airport (ATL)
- Paris Charles de Gaulle Airport (CDG)
- Guangzhou Baiyun Airport (CAN)
- Detroit Metropolitan Wayne County Airport (DTW)
- Minneapolis St Paul Airport (MSP)
- Sao Paulo Guarulhos Intl Airport (GRU)
- New York John F Kennedy Intl Airport (JFK)
- Beijing Capital Airport (PEK)
- Shanghai Pu Dong Airport (PVG)
- Madrid Barajas Airport (MAD)
- Xiamen Gaoqi Intl Airport (XMN)
- Rio de Janeiro–Galeão Intl Airport (GIG)
- Salt Lake City Airport (SLC)
- Los Angeles Airport (LAX)
KLM contact information
- KL IATA code
- +44 871 231 0000 Call
- klm.com/home/gb/en Visit
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.
