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Recent reviews

• 7.0 Good

  LHR SFO Flight 41, Aug 01, 2016

  Pros: The plane was very nice with great lighting. More food would have been nice as it was a long flight The crew were variable - most very helpful but one or two not so much

  Cons: Not enough food for everyone and no snacks between meals, which was very bad considering it was a 10 hour flight Entertainment was great, seats were OK (certainly had worse)
• 8.0 Good

  LHR ATL Flight 115, Jul 12, 2016

  Best food ever in economy class

  Pros: As expected, great customer service from Virgin. Great Vera system. Friendly and welcoming experience.

  Cons: The seats!!!! Omg I got bed sores. Not really but they have got to be the most uncomfortable things I have ever sat in. For a European flight from Uk they'd be fine. But for 9 hours...not good. The short hop down from ATL to MCO after was a blessed relief. Virgin, you have got to think a little more about your passengers asses. Also, having flown with just about every major transatlantic operator, including previous trips with Virgin, the knee room was not good. If you stretched out under the seat in front you were ok but draw your knees up... I wore short trousers for comfort and have sore points on my knees where they rubbed against the material of the chair in front.
• 8.0 Good

  ATL MCO Flight 5157, Jul 12, 2016

  Good...just as you'd hope for

  Pros: Great cabin comfort and entertainment. Very nice place to be.

  Cons: Cabin crew less warm and professionally nice than Virgin. One point that needs addressing is that when the cabin crew or, even more so, the pilot came on the PA, the sound level was so much louder than that of the entertainment system. You had people jumping out of their seats and it was very uncomfortable.
• 7.3 Good

  LHR JFK Flight 9, May 11, 2016

  Cons: Cold draft at all times.
• 5.6 OK

  LHR LOS Flight 651, May 01, 2016

  Pros: Flight was on time .. Friendly crew. Good entertainment system

  Cons: Seats uncomfortable and leg room very tight . Didn't sleep well.
• 7.0 Good

  LHR SFO Flight 41, Aug 01, 2016

  Pros: The plane was very nice with great lighting. More food would have been nice as it was a long flight The crew were variable - most very helpful but one or two not so much

  Cons: Not enough food for everyone and no snacks between meals, which was very bad considering it was a 10 hour flight Entertainment was great, seats were OK (certainly had worse)
• 8.0 Good

  LHR ATL Flight 115, Jul 12, 2016

  Best food ever in economy class

  Pros: As expected, great customer service from Virgin. Great Vera system. Friendly and welcoming experience.

  Cons: The seats!!!! Omg I got bed sores. Not really but they have got to be the most uncomfortable things I have ever sat in. For a European flight from Uk they'd be fine. But for 9 hours...not good. The short hop down from ATL to MCO after was a blessed relief. Virgin, you have got to think a little more about your passengers asses. Also, having flown with just about every major transatlantic operator, including previous trips with Virgin, the knee room was not good. If you stretched out under the seat in front you were ok but draw your knees up... I wore short trousers for comfort and have sore points on my knees where they rubbed against the material of the chair in front.
• 8.0 Good

  ATL MCO Flight 5157, Jul 12, 2016

  Good...just as you'd hope for

  Pros: Great cabin comfort and entertainment. Very nice place to be.

  Cons: Cabin crew less warm and professionally nice than Virgin. One point that needs addressing is that when the cabin crew or, even more so, the pilot came on the PA, the sound level was so much louder than that of the entertainment system. You had people jumping out of their seats and it was very uncomfortable.
• 7.3 Good

  LHR JFK Flight 9, May 11, 2016

  Cons: Cold draft at all times.
• 5.6 OK

  LHR LOS Flight 651, May 01, 2016

  Pros: Flight was on time .. Friendly crew. Good entertainment system

  Cons: Seats uncomfortable and leg room very tight . Didn't sleep well.