Guest reviews
Overall rating
8.0
Excellent
Based on 1,308 reviews
Overall
8.1
Boarding
8.2
Comfort
7.7
Crew
8.5
Entertainment
8.0
Food
7.7
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Virgin Atlantic information
| IATA code | VS |
| Routes | 1370 |
| Top route | London Heathrow to Newark |
| Airports served | 284 |
| Top airport | Atlanta Hartsfield-Jackson |
Virgin Atlantic traveller reviews
Pros
"The food service was adequate."
(in 6 reviews)
"Leg room in economy was good."
(in 8 reviews)
"Food was good, crew was nice"
(in 19 reviews)
Cons
"Uncomfortable seats and poor food."
(in 4 reviews)
"Very small leg room"
(in 6 reviews)
"Small 737 for a long international flight."
(in 9 reviews)
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
Find reviews that mention:
leg room
food and service
long flight
international flight
great flight
flight entertainment
good food
business class
uncomfortable seats
crew was friendly
large selection
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10.0
Pros: Comfort, service food and entertainment. What more can you ask for.
Cons: Nothing. ]
review from
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4.6
Flight operated by Delta
Pros: Very short flight (43 minutes) No food, entertainment or beverage service. Staff did not check young children were strapped in prior to take off resulting in a two year old standing on dads lap throughout take off, flight and landing.
Cons: Lack of importance shown to safety of young children.
review from
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9.3
Exceptional experience in the upper deck
Pros: Limited numbers in the top deck, silence, service and deplaning first.
Cons: Food has to much of an asian slant.
review from
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8.0
The food was bad
Pros: Everything except the food
Cons: The food is atrocious. Even if I have to pay to upgrade my meal, I would...
review from
-
8.0
Paying for luggage
Pros: Good collection of movies
Cons: To pay for luggage for international flights while on their website it says i dont have to pay if im going to South Africa. The food was not so great.
review from
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6.3
Connecting flight schedules way to close
Pros: Smooth overall. Food mediocre but edible. (More than I could say for other airlnes.) Price also good.
Cons: Lots of flight schedules changes. Missed connecting flight as a result. No time left to deal with customs and baggage.
review from
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6.6
Pros: Must be a coincidence only... But was lucky to have 3 seats all for myself as the plane was underbooked. Would have given them 4 of 5 if not for the 3 hr flight delay.
Cons: Plane was delayed for 3 hrs. That's a bummer.
review from
-
10.0
Amazing flight
Pros: Super friendly and helpful crew, food etc was fantastic very enjoyable flight. Thank you
review from
-
10.0
Pros: Really friendly crew, they go the extra mile to make passengers happy and comfortable.
Cons: There was a boarding delay but flight still arrived in Hong Kong on time.
review from
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10.0
Pros: Fabulous flight, light on passengers, so excellent service given by the crew. Virgin goes the extra mile on service and little perks. 747-400 planes also very comfortable, compared to the Airbus 320,
Cons: Nothing. Trip both ways were outstanding.
review from
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10.0
Great hospitality
Pros: Nobody are better hosts than the British. Great service, lovely people.
review from
-
9.5
Pros: Sharp good atention in counter
review from
-
10.0
Pros: Comfort, service food and entertainment. What more can you ask for.
Cons: Nothing. ]
review from
-
9.3
Exceptional experience in the upper deck
Pros: Limited numbers in the top deck, silence, service and deplaning first.
Cons: Food has to much of an asian slant.
review from
-
10.0
Amazing flight
Pros: Super friendly and helpful crew, food etc was fantastic very enjoyable flight. Thank you
review from
-
10.0
Pros: Really friendly crew, they go the extra mile to make passengers happy and comfortable.
Cons: There was a boarding delay but flight still arrived in Hong Kong on time.
review from
-
10.0
Pros: Fabulous flight, light on passengers, so excellent service given by the crew. Virgin goes the extra mile on service and little perks. 747-400 planes also very comfortable, compared to the Airbus 320,
Cons: Nothing. Trip both ways were outstanding.
review from
-
10.0
Great hospitality
Pros: Nobody are better hosts than the British. Great service, lovely people.
review from
-
9.5
Pros: Sharp good atention in counter
review from
-
8.0
The food was bad
Pros: Everything except the food
Cons: The food is atrocious. Even if I have to pay to upgrade my meal, I would...
review from
-
8.0
Paying for luggage
Pros: Good collection of movies
Cons: To pay for luggage for international flights while on their website it says i dont have to pay if im going to South Africa. The food was not so great.
review from
-
6.6
Pros: Must be a coincidence only... But was lucky to have 3 seats all for myself as the plane was underbooked. Would have given them 4 of 5 if not for the 3 hr flight delay.
Cons: Plane was delayed for 3 hrs. That's a bummer.
review from
-
4.6
Flight operated by Delta
Pros: Very short flight (43 minutes) No food, entertainment or beverage service. Staff did not check young children were strapped in prior to take off resulting in a two year old standing on dads lap throughout take off, flight and landing.
Cons: Lack of importance shown to safety of young children.
review from
-
6.3
Connecting flight schedules way to close
Pros: Smooth overall. Food mediocre but edible. (More than I could say for other airlnes.) Price also good.
Cons: Lots of flight schedules changes. Missed connecting flight as a result. No time left to deal with customs and baggage.
review from
Flight status
Virgin Atlantic route map
Popular flight routes
Flight
Origin
Destination
Sun
Mon
Tue
Wed
Thu
Fri
Sat
S
M
T
W
T
F
S
301
New Delhi
DEL
London
LHR
300
London
LHR
New Delhi
DEL
206
London
LHR
Hong Kong
HKG
461
London
LHR
Johannesburg
JNB
207
Hong Kong
HKG
London
LHR
462
Johannesburg
JNB
London
LHR
8
Los Angeles
LAX
London
LHR
7
London
LHR
Los Angeles
LAX
251
Shanghai
PVG
London
LHR
250
London
LHR
Shanghai
PVG
401
Dubai
DXB
London
LHR
400
London
LHR
Dubai
DXB
43
London
LGW
Las Vegas
LAS
154
New York
JFK
London
LHR
153
London
LHR
New York
JFK
128
New York
JFK
Manchester
MAN
44
Las Vegas
LAS
London
LGW
651
London
LHR
Lagos
LOS
652
Lagos
LOS
London
LHR
104
Atlanta
ATL
London
LHR
103
London
LHR
Atlanta
ATL
78
Bridgetown
BGI
Manchester
MAN
77
Manchester
MAN
Bridgetown
BGI
110
Atlanta
ATL
Manchester
MAN
109
Manchester
MAN
Atlanta
ATL
22
Washington
IAD
London
LHR
15
London
LGW
Orlando
MCO
19
London
LHR
San Francisco
SFO
75
Manchester
MAN
Orlando
MCO
76
Orlando
MCO
Manchester
MAN
20
San Francisco
SFO
London
LHR
11
London
LHR
Boston
BOS
5
London
LHR
Miami
MIA
105
London
LHR
Seattle
SEA
6
Miami
MIA
London
LHR
106
Seattle
SEA
London
LHR
29
London
LGW
Bridgetown
BGI
28
Orlando
MCO
London
LGW
12
Boston
BOS
London
LHR
21
London
LHR
Washington
IAD
64
Havana
HAV
London
LGW
63
London
LGW
Havana
HAV
2
New York
EWR
London
LHR
1
London
LHR
New York
EWR
34
St. John's
ANU
London
LGW
33
London
LGW
St. John's
ANU
30
Bridgetown
BGI
London
LGW
127
Manchester
MAN
New York
JFK
Top flight routes
Top airports served by Virgin Atlantic
- Atlanta Hartsfield-Jackson Airport (ATL)
- Detroit Metropolitan Wayne County Airport (DTW)
- New York John F Kennedy Intl Airport (JFK)
- Minneapolis St Paul Airport (MSP)
- Los Angeles Airport (LAX)
- Salt Lake City Airport (SLC)
- Boston Logan International Airport (BOS)
- Seattle/Tacoma Intl Airport (SEA)
- Mumbai Chhatrapati Shivaji Airport (BOM)
- London Heathrow Airport (LHR)
- San Francisco Airport (SFO)
- Las Vegas McCarran Airport (LAS)
- New Delhi Indira Gandhi Intl Airport (DEL)
- Orlando Airport (MCO)
- Manchester Airport (MAN)
Virgin Atlantic contact information
- VS IATA code
- 0844 209 7777 Call
- virginatlantic.com Visit
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.
