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Cons: The requirement to pay for a boarding pass after having checked in as required. The US airlines do not have this requirement. This is a very negative experience. Our gate was changed at the very last moment.

Very uncomfortable

Cons: They took my carry on away and then we had to wait for all of the bags to come through. Not fair

Cons: The flight was delayed by 45 mins without any announcements as to why. Also-you can't recline the seats!!!

Flight experience

Pros: Nice staff easy flight going to Venice, Italy

Cons: Coming from Venice, Italy to Frankfurt Hahn was very rough. Pilot took very sharp turn in the air and felt g forces through my body along with the wife. Landing was very rough and went too fast and had very hard breaking last minute on the runway and when turning into the terminal for drop off.

Antes de abordar me chequearon mi maleta y cuando llegue al counter l.

Pros: La atención durante el vuelo que duró 30 minutos

Cons: El trato del personal durante el abordaje . PÉSIMO !!!

Tried to cancel my flight and was not allowed to do so.

Pros: Nothing, I booked and tried to cancel within a few hours because I was not able to take the flight.

Cons: I tried contacting Kayak to cancel my flight and Ryanair and neither would let me even though I was within my 24 hour cancelation time.