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Comfortable journey

Pros: Good air craft friendly staff

Cons: Delay in check in more than 2 hours.which was due to system issues.needed lot of followup in spite of all documents

Entertainment was quite minimal. Old movies.

Pros: Good price. Long flights were not at all crowded. US preclearance in Abu Dhabi.

Cons: Entertainment. Food was so-so.

Pros: Being time conscious

Pros: Comfort in the plane and hospitality from the crew

Cons: Food served during dinner

Cons: We lost an item and while we are in airport waiting for next flight even though we know it would have got recovered by airport staff there is no way of getting it back unless we download a form online , print , fill the form and sign , scan and send it in email to lost and found team. This is unlikely and complex process for anyone while in airport to get access to print, scan etc. we wish this was more simpler process Cabin was too cold and staff deny bluntly to make any adjustment saying some other set of passengers complained that cabin is warm.. I have not seen anyone who could sit around with out blanket on them and we had to get double blankets and wrap ourselves in there