Traveller reviews
Overall rating
6.7
Good
Based on 699 reviews
Boarding
6.9
Comfort
6.7
Crew
7.2
Entertainment
6.8
Food
6.6
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Travellers
16+
1 adult (age 18-64) selected
over 18
0 students (age over 18) selected
12-15
0 youths (age 12-17) selected
2-11
0 children (age 2-11) selected
under 2
0 seat infants (below age 2) selected
under 2
0 lap infants (below age 2) selected
Economy
Cabin bag
0 cabin bags selected
Checked bag
0 checked bags selected
Baggage per passenger
Etihad Airways information
| IATA code | EY |
|---|---|
| Routes | 154 |
| Top route | Abu Dhabi Intl to Jeddah King Abdulaziz Intl |
| Airports served | 76 |
| Top airport | Abu Dhabi Intl |
Etihad Airways traveller reviews
Pros
""Good seating space, good service.""
(in 78 reviews)
"Crew was friendly and fast"
(in 220 reviews)
"Crew was nice and friendly."
(in 206 reviews)
Cons
"No entertainment system was working"
(in 101 reviews)
"It's ok for business class."
(in 39 reviews)
"They’re customer service was absolutely terrible."
(in 21 reviews)
Recent reviews
Traveller rating
212
48
41
64
7
Find reviews that mention:
flight crew
good crew
bad food
food was good
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8.0
Every thing was fine.
Reviewed Dec 2023review from
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8.0
Crew member took too long time to take back leftover food plates from passenger seats. Food was nice.Easy excellent checking.Guy at checking counter was really kind and helpful.Made our checking very quickly. Leftover food should be taken back ASAP. Because in economy class passanger have narrow space . In the long journey like this, passanger have difficulties to sit with the plates.overall experience was good.
Reviewed Dec 2023review from
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6.0
Crew was good, boarding mediocre, food choices were limited, seating was not comfortable
Reviewed Dec 2023review from
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2.0
Crew was good, boarding mediocre, food choices were limited, seating was not comfortable
Reviewed Dec 2023review from
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10.0
I don't know, but I was very happy
Reviewed Dec 2023review from
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10.0
Wonderful experience
Reviewed Dec 2023review from
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10.0
Everything is good and improved and needs to improve economy class seat more specious so long journey we can enjoy and it will be give more relaxable. Overall all services good and safely landed . I enjoyed my journey and all the cabin crew members services very well.
Reviewed Dec 2023review from
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6.0
Crew did not cooperate… I just asked water twice for one crew member and she didn’t get anything.. and when I asked other crew member he gave me water and he was not respectful.. I kept Hindu non veg meal chicken .. when I get my turn chicken was not provided and then they gave me veg paneer and green peas curry which I don’t like..
Reviewed Dec 2023review from
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10.0
N/C
Reviewed Nov 2023review from
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10.0
It was a great flight!
Reviewed Nov 2023review from
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10.0
It was a great flight!
Reviewed Nov 2023review from
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6.0
Better entertainment, food and service
Reviewed Nov 2023review from
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6.0
Sits are very uncomfortable Don’t feel like to travel in Etihad. It was 1st time we traveled in Etihad now we decided we don’t want to travel in Etihad.
Reviewed Nov 2023review from
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2.0
Sits are very uncomfortable and food quality should be improved. Alcohol you have to ask and wait for more then 1/2 hrs. Don’t feel like to travel in Etihad. It was 1st time we traveled in Etihad now we decided we don’t want to travel in Etihad.
Reviewed Nov 2023review from
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8.0
Food and beverage service have rooms for improvement .there were no entertainment facilities available
Reviewed Nov 2023review from
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10.0
Food and beverage service have rooms for improvement
Reviewed Nov 2023review from
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6.0
Food tastes was poor
Reviewed Nov 2023review from
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6.0
Food tastes was poor
Reviewed Nov 2023review from
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2.0
Very very bad service very tight seats never ever flying with Etihad again
Reviewed Nov 2023review from
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8.0
Crew members polite and respectful.
Reviewed Nov 2023review from
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10.0
Crew members polite and respectful.
Reviewed Nov 2023review from
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2.0
The flight was small and was not cool very bad
Reviewed Nov 2023review from
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6.0
The flight was small and was not cool
Reviewed Nov 2023review from
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8.0
God cmtable avel
Reviewed Nov 2023review from
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8.0
Comrtable avel
Reviewed Nov 2023review from
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10.0
smoOth Journey long layover
Reviewed Nov 2023review from
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2.0
I m on m
Reviewed Nov 2023review from
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2.0
f
Reviewed Nov 2023review from
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8.0
aer lr
Reviewed Nov 2023review from
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10.0
Everything was great. Cabin Crew was awesome and very helpful. Thank you so much.
Reviewed Nov 2023review from
Etihad Airways FAQs
What is Etihad Airways' carry-on size allowance?
On board Etihad Airways flights, cabin baggage should not exceed 19x15x9in. If your hand luggage is bigger, the Etihad Airways assistance team will most likely ask you to pay extra for checked luggage.
Where does Etihad Airways fly to?
Etihad Airways offers direct flights to 78 cities in 44 different countries. Jeddah, Abu Dhabi, and Doha are the most popular cities covered by Etihad Airways.
What is Etihad Airways’ primary hub?
Etihad Airways concentrates most of its flight operations in Abu Dhabi.
How does KAYAK find such low prices on Etihad Airways flights?
KAYAK is a travel search engine, meaning that we continuously look across the web to find the best deals for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from all airlines, including Etihad Airways.
Flight status
Etihad Airways route map
Top flight routes
Top airports served by Etihad Airways
- Abu Dhabi Intl Airport (AUH)
- London Heathrow Airport (LHR)
- New Delhi Indira Gandhi Intl Airport (DEL)
- Mumbai Chhatrapati Shivaji Intl Airport (BOM)
- Doha Hamad Intl Airport (DOH)
- Kuwait City Airport (KWI)
- Chennai Airport (MAA)
- Kochi Airport (COK)
- Riyadh King Khaled Intl Airport (RUH)
- Cairo Airport (CAI)
- Manama Bahrain Intl Airport (BAH)
- Dammam King Fahad Intl Airport (DMM)
- Jeddah King Abdulaziz Intl Airport (JED)
- Muscat Seeb Airport (MCT)
- Ahmedabad Airport (AMD)
Etihad Airways contact information
- EY IATA code
- 0345 6081225 Call
- etihad.com Visit
Overview of Etihad Airways
If you will be accompanied by your family while flying Etihad Airways, there are many complimentary services that you can take advantage of, such as children’s activity packs that contain items like games, puzzles, and coloring books. Additional amenities include kid and infant-friendly meals, as well as Flying Nannies that will keep the little ones entertained with games and face painting during long flights. To access these amenities for free, simply speak with a flight attendant on the plane.
To keep travelers busy while they are waiting for their flight to land, this airline has developed its very own app that can be downloaded for free onto your personal device in order to watch movies and television shows, read the news, play games, look at an interactive map that shows the position of your plane, and browse through magazines.
When flying with Etihad Airways, guests have four classes to choose from. Economy is the most popular choice and includes free meals and drinks, while Business is a more spacious option that comes with seats that recline into beds. First Class will provide you with a luxury private suite that includes a gourmet menu, and The Residence is a three-bedroom apartment that has a bedroom, shower, and separate living area.
Although this airline is primarily based out of the United Arab Emirates, it offers flights to many destinations located throughout the Middle East, Asia-Pacific, and Africa. Popular examples of destinations in the Middle East include Jordan, Lebanon, and Kuwait, while many travelers interested in visiting Africa go to either Egypt, South Africa, or Kenya. The Asia Pacific also presents a diverse selection of options, including Australia and Thailand.
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.