Seat allocation disappointment
Cons: My wife and I were allocated different seats considering it was our 35th wedding anniversary; not very nice at all. A considerate passenger was decent enough to give her seat so my wife and I can sit together through the flight as a couple. This was our first flight with Avianca; the crew doesn't seem to be concerned, no empathy from our perspective, nor caring. By the way, one of the crew made the effort to sort the problem, as above if it weren't for the lady we do not think the problem would have been resolved - checking in was a whole different experience. No comment, please refer above.