Overview

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Mercure Grosvenor Hotel Adelaide

125 North Terrace, Adelaide, SA 5000, Australia
+61 884 078 888

£60+

Overall guest ratings

7.4/10 Good
Based on 1,133 reviews

Review highlights

  • 9.0
  • 9.0
  • 4.6
  • 4.4

Nearby

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    About

    Mercure Grosvenor Hotel Adelaide is a 4-star hotel superbly situated on North Terrace in the heart of the city, close to Adelaide Convention Centre & Adelaide Oval. Offering a wide range of rooms & suites makes this the ideal choice for business, meeting & leisure travellers. Facilities include Federal Restaurant & Bar, 24 hr reception, parking available & meeting facilities. Also located inside Mercure Grosvenor is ibis Styles Adelaide Grosvenor with a choice of 64 3-star hotel rooms.

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    Amenities

    • Fitness centre
    • Facilities for disabled guests
    • Car hire
    • Internet
    • Wi-Fi
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Storage available
    • Concierge service
    • Laundry facilities
    • Cable or satellite TV
    • Pets not allowed
    • Parking (surcharge)
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.4 Good
    Based on 1,133 reviews
    • 9.0 "World class service."
      9.6 "96% found the staff to be very friendly."
      8.7 "87% said the reception staff was great."
      8.3 "83% thought the service was very professional."
      7.1 "71% found the restaurant service to be one of the best."
    • 9.0 "Excellent breakfast."
      8.3 "83% were happy with the price of the breakfast."
    • 8.7 "Location is great."
      9.8 "98% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to sightseeing."
    • 5.5 "Average cleanliness."
      5.9 "Only 59% said rooms were clean enough."
      6.7 "Cleanliness of the bathroom was average, said 67%."
    • 4.6 "Rooms are not good."
      3.2 "68% said rooms were small."
      3.5 "65% complained about the bathroom."
      1.2 "88% thought they were poorly maintained."
      2.1 "Air conditioning was criticized by 79%."
      2.0 "For 80%, the rooms looked old."
      1.3 "87% found problems with the furniture."
      1.5 "85% criticized the small bathroom."
      4.8 "52% had problems with the shower."
      1.4 "86% thought the tv was sub-standard."
    • 4.4 "Internet is poor."
    • 4.2 "Not very comfortable."
      3.2 "68% said rooms were small."
      3.2 "68% thought it was too noisy."
      2.1 "Air conditioning was criticized by 79%."
      1.5 "85% criticized the small bathroom."
    • 2.8 "Terrible amenities."
      2.8 "72% thought the building wasn't nice."
      1.0 "90% complained about the elevator."
      1.8 "For 82%, the lobby entrance was sub-standard."
      0.6 "94% thought the facilities needed updating."
      1.4 "86% didn't like the architecture."
    • 2.2 "Horrible vibe."
      1.6 "84% criticized the unstylish hotel."
      1.8 "For 82%, the lobby entrance was sub-standard."
      4.2 "58% didn't like the unstylish hotel."
      2.1 "Unfriendly atmosphere, according to 79%."
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    Overall rating

    7.5 Good
    Based on 702 reviews
    • 8.9 "Breakfast is good."
    • 8.8 "Great service."
      9.6 "96% found the staff to be very friendly."
      7.4 "74% thought the service was very professional."
      8.6 "86% said the reception staff was great."
    • 8.8 "Location is great."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.8 "98% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to sightseeing."
    • 5.1 "Average cleanliness."
      5.6 "Only 56% said rooms were clean enough."
    • 4.2 "Internet is poor."
    • 3.8 "Rooms are not good."
      2.9 "71% said rooms were small."
      2.1 "Air conditioning was criticized by 79%."
      3.3 "67% complained about the bathroom."
      0.9 "91% thought they were poorly maintained."
      1.8 "82% criticized the small bathroom."
      1.1 "89% found problems with the furniture."
      4.4 "56% had problems with the shower."
    • 3.5 "Not very comfortable."
      2.9 "71% said rooms were small."
      2.1 "Air conditioning was criticized by 79%."
      2.7 "73% thought it was too noisy."
      1.8 "82% criticized the small bathroom."
    • 3.0 "Terrible amenities."
      3.0 "70% thought the building wasn't nice."
      1.0 "90% complained about the elevator."
      0.8 "92% thought the facilities needed updating."
    • 2.5 "Horrible vibe."
      1.6 "84% criticized the unstylish hotel."
      4.5 "55% didn't like the unstylish hotel."
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    Overall rating

    7.8 Good
    Based on 124 reviews
    • 9.0 "World class service."
      9.3 "93% found the staff to be very friendly."
    • 8.9 "Breakfast is good."
    • 8.0 "Location is great."
    • 5.8 "Average cleanliness."
      6.1 "Only 61% said rooms were clean enough."
    • 4.6 "Rooms are not good."
      2.1 "Air conditioning was criticized by 79%."
      1.3 "87% thought they were poorly maintained."
    • 4.4 "Not very comfortable."
      2.1 "Air conditioning was criticized by 79%."
    • 1.9 "Horrible vibe."
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    Overall rating

    7.1 Good
    Based on 22 reviews
    • 9.0 "World class service."
    • 8.9 "Location is great."
    • 4.3 "Rooms are not good."

    Overall rating

    7.4 Good
    Based on 283 reviews
    • 9.2 "Excellent breakfast."
    • 9.1 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.3 "83% thought the service was very professional."
      8.6 "86% said the reception staff was great."
    • 8.8 "Location is great."
    • 7.0 "High value."
    • 5.5 "Average cleanliness."
      5.8 "Only 58% said rooms were clean enough."
    • 4.6 "Rooms are not good."
      3.6 "64% complained about the bathroom."
      3.2 "68% said rooms were small."
      2.1 "Air conditioning was criticized by 79%."
      1.7 "83% thought they were poorly maintained."
    • 4.0 "Internet is poor."
      3.0 "70% said the wifi quality was bad."
    • 3.9 "Not very comfortable."
      3.2 "68% said rooms were small."
      2.1 "Air conditioning was criticized by 79%."
      2.8 "72% thought it was too noisy."
    • 2.7 "Terrible amenities."
      2.6 "74% thought the building wasn't nice."
      1.1 "89% complained about the elevator."
    • 1.9 "Horrible vibe."
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    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    data provided by TrustYou

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