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Pros: Boarding was quick and easy. Blankets and pillows were ample and already at the seat.

Cons: Food was worse than what I had come to expect from Cathay Pacific. Drinks were less frequent. Restroom facilities were not well kept over the course of the flight.

Cons: The fish is terrible - no matter it is regular or low salt meal.

Pros: A great flight with friendly staff, comfy seats, good food, and great inflight entertainment.

Cons: The international transfer process at Manila airport was the worst I’ve ever seen. They had about 20 people standing at a desk for about 90 minutes with no explanation as to what was going on. In that time, nobody was released to go to their gate, but they wouldn’t explain what was happening. There were about 10 airport staff standing there, mostly doing nothing. The process was inefficient, to say the least. There was no place to sit, no toilets, no order to any of it. In most international airports, after you deplane, you just walk to your next gate. There seemed to be no logical reason for that awful experience. It would have been much faster to go through customs and then go through security, walking directly to the gate.

Pros: Staff was great and very helpful

Cons: If they didn't change my flight for 2 hours earlier.

Cons: The crew service is very bad, they are rude. And the thing from dubai to Hyderabad one of the attendants doesn't even help with the luggage, don't close the top shelf behaved as if untounchavility prevailed which Is very bad

Pros: I don’t like it

Cons: They take my money because my flight it’s was over And they charge me twice

Pros: Good entertainment options

Cons: More beverage services

Cons: -Seat comfort - stingy with morning coffee -terrible departing plane

Pros: Seats were very comfortable and so were the entertainment options

Cons: The food was really sub-par in terms of quality. Also the it took over an hour for bags to come through which if we are flying business is a little sub-par

Pros: Can i request for a food that us not pork? I don't eat pork nor shrimp, i will be traveling on the 5th of January again and i don't want that we will be starving again for the second time since last time we never eat for they don't have anything substitute for pork. Hope they will serve some chicken or beef for not everyone will eat pork and to starve while on the plane is not acceptable for we paid for it. Thanks

Cons: The crew should be more kind.

Cons: The fish is terrible - no matter it is regular or low salt meal.

Cons: I wish there was air conditioning. It was very warm ok the plane.

Cons: The extra leg room seat I purchased was not as advertised. There was a row in front of it not show on the web diagram.

Pros: Crew was fantastic.

Cons: Extremely bad service at the ticket counter. Really disappointed, really disappointed

Cons: Food was served warm. Perhaps the menu could be better, but it wasn’t bad.

Cons: Nada, I slept through this leg and the staff let me be.

Pros: Wasn't awake, can't say

Cons: Probably it would be nice to have a bit bigger screen with general information about the flight and local time

Pros: the crew were so nice

Cons: not enough room between seats

Cons: Rude check in lady who said I needed to check bag (but didn’t. Loads of space)

Cons: Too warm in the cabin

Pros: Crew were polite

Pros: In flight entertainment was good, half of the cabin crew were super friendly, others a bit bored.

Cons: Brand new A350 but very cramped seats, it felt very claustrophic. Flew out on a 747 and had a lot of space - wonderful aircraft, flew back on A350 and it felt like flying Ryanair for 7 hours! I am only 5 feet 7 and my knees were close to the seat in front, I am not fat but the tray table was touching my stomach. I dread to think how anyone ate the food if they are 15 stone or more, I guess the table rest on the stomach and the food has to be held on.. The food wasn't good, I asked for a vegetarian meal but got bland vegan food - no cheese or dairy even though those are vegetarian. Next time I will not order a special meal and just get the standard vege meal and risk that they have one for me. Flight crew were OK, some of the instructions about electronic devices were garbled and unclear, especially about the use of laptops.

Cons: Your crew didn't smile. They didn't seem very happy. The food was ok, but different from normal American cuisine. I didn't appreciate the crew's comments to some of my fellow passengers about how they we wouldn't eat the food. I would have liked to have been offered more to drink. Additionally I'm glad the crew is fond of one another, but they were loud and distracting. They were nicer to one another than the people flying. I didn't like being barked at and being given confusing directions regarding exiting the plane. Overall I wasn't impressed and would prefer to not fly with your airline again.

Pros: Good food, service, and entertainment

Cons: The seats are not very cushioned

Pros: The crew was amazing

Cons: The WiFi

Pros: Nice crew

Cons: More comfortable seats

Pros: Good entertainment options

Cons: More beverage services

Pros: Friendly quality staff, good aircraft.

Pros: Amazing crew. Seats comfortable

Pros: Yes

Cons: All good

Pros: Seats and entertainment is good.

Cons: Crew is insulting passengers and really bad attitude

Pros: Crew was better and helpful

Pros: nothing much

Cons: One stop would have been better

Pros: Excellent service

Cons: We love to fly again in Emirat

Pros: Crews were great. Seats space could be better ... overall caring & attentiveness of crew members make a lot of difference.

Cons: Food! 40 years ago Singapore Airlines was second to none in my book! Now I feel like I was away somewhere and Singapore Airlines has changed dramatically....Must be a lot of moving pieces have changed that I was wondering again during my journey whether I was really flying Singapore Airlines...

Pros: The crew was great although I needed to ask them for my meal cause they passed by me. They thought I had my meal already which I didn’t. I don’t think they did it on purpose so it was just misunderstanding. My flight was on SQ 38 from Singapore to LAX on October 30 2019 Other than that. All is amazing. I will still highly recommend Singapore Airlines to other people.

Cons: I think I have nothing in mind about improvements because I can see they have been training very well. I would like to say keep up the good work

Pros: The service was outstanding! All of the flight attendants were amazing!

Pros: Crew very polite and friendly

Cons: Crew forgot to bring me things twice so I had to ask another crew member on both occasions.

Cons: Time to renew the aircraft 777-300

Pros: Amazing crew, very nice and helpful.

Pros: Crew were amazing and great entertainment

Cons: Boarding could be better

Pros: checking in at Changi Airport is always a pleasure, helpful friendly staff

Cons: the food is disgusting

Pros: The service was excellent

Pros: Plane was super clean and comfortable. A long flight but we'll cared for by host.

Pros: The crew was very polite and very helpful. Boarding process was smooth and easy, however, the Singapore airport has security checks at every gate prior to boarding. This meant that after clearing this security process at the gate, bathrooms were not available until after boarding the flight and drinking water stations were not easily found in the secure boarding area. The aircraft was comfortable, menus were distributed early so that meal options could be made with full information in advance. The food was good and made available at routine intervals.

Cons: On a 14 hour flight, staying well hydrated is very critical and difficult. It would have been nice for the crew to make more frequent trips through the cabin to offer just water refills to keep passengers hydrated and reduce plastic cup usage.

Pros: Fast boarding. Early arrival. Comfortable seat.

Cons: I had to ask 3 times for an arrival card from the crew. Bread was dry. There should have been a breakfast served prior to landing, but no food service after 1 a.m. though flight arrived at 7:40 a.m. Timing of meals was not convenient for me at all. They wake you up at 1 a.m. for your main dinner. I would have preferred to sleep until 5 a.m. then have a good breakfast. The amenity kit in Business Class was substandard when compared to other airlines

Pros: Crews were great. Seats space could be better ... overall caring & attentiveness of crew members make a lot of difference.

Cons: Food! 40 years ago Singapore Airlines was second to none in my book! Now I feel like I was away somewhere and Singapore Airlines has changed dramatically....Must be a lot of moving pieces have changed that I was wondering again during my journey whether I was really flying Singapore Airlines...

Pros: I loved that the airline offered several meals, snack options and drinks. The attendants were amazing and would highly recommend Singapore airlines to anyone flying internationally

Cons: The limited arm room/personal space. Not much leg room in economy for a 10 hour flight. Would be nice if airlines would decrease the number of seats and give a little more room so people aren’t hitting each other in the head with their arms

Cons: More storage space in business

Pros: Crew were amazing and great entertainment

Cons: Boarding could be better

Pros: They loose my luggage

Cons: They loose my luggage

Pros: Crew was great. Lots of leg room

Cons: Many screens weren't working properly

Pros: Very friendly and attentive crew. Good entertainment options.

Cons: Business class seat is OK, not great - fine for 3.5 hour flight

Pros: Crew was that much friendly.

Cons: Not mine type food (just a suggestion please to have sri lankan varities)

Pros: It's not horrible; just not up to world class standards of Singapore, Virgin, Emirates, United, or top airlines.

Cons: Business Class: You have to place your order for all food and drink at the start of the flight because the flight attendant disappears after serving. Want a refill of wine? Tough bananas. Forget to order dessert? You're out of luck.

Pros: It was all positives from the time we check in until we arrived in Kindon.

Cons: They distributed the UK landing card long after meals served and most passengers were a sleep. It would be good if they could distribute the UK landing cards straight after or before the meals.

Pros: Not bad comparatively morning flt kolkata to cmb.crew is good.clean

Pros: Crew is amazing with a smile always. It was a new aircraft with nice screens and a good variety of movie selections. Service was excellent as well as the food.

Cons: I was denied checking in a the counter. I bought the ticket with a friends credit card and they needed to have the actual card to swipe and then only they get access to my booking. It is company policy but it is not stated when you are making the purchase the airlines website. It says so on the bottom of the ticket on the page long rules in small print. And in all honesty who reads all of that these days. The ground crew were nice enough to take me to the airlines office at the airport and figure out a solution. It took an hour and a half to sort it out and get a verification from headquarters office in Srilanka.

Pros: The staff was very helpings .

Cons: The way they are Waigh the luggage was like weighing gold.

Pros: Planes and entertainment was amazing. Flight crew very good and friendly.

Cons: The ground staff at Amsterdam were very poor and not well organized to handle issues. Some individuals were very rude and unhelpful

Pros: Crew was welcoming and considerate. Breakfast food selection was good and tasty. Entertainment system is great.

Cons: Old old plane with the most uncomfortable seats - hard lumbar and head support. Good leg room. It was a 3.5 hour flight, so it was manageable. Had to use my next pillow during hour 3.

Pros: I bid for an upgrade on the 2nd leg so business was much better. The lady serving in business was very nice.

Cons: This leg was pretty much ok. Took an hour + to receive my baggage.

Pros: The boarding process was easy and straightforward, the seats were comfortable and had individual entertainment screens, the crew was very polite and helpful. For meals, everyone was given a printed menu at the start of the flight so that meal options could be easily made.

Cons: My only complaint is that I would have liked to see more frequent offers for water refills during the flight, since water cups are so small and staying well hydrated on flights is difficult but essential.

Pros: The service was outstanding! All of the flight attendants were amazing!

Pros: crew was pushing , no time in an rush all the time

Cons: service level

Pros: The crew is always amazing: highly professional, attentive and friendly. The whole experience with Singapore Airlines is always a treat.

Pros: Reliable service, clean cabin

Pros: The service was excellent

Cons: Boarding was delayed for 25 min and was no information for that. Otherwise everything was good

Pros: checking in at Changi Airport is always a pleasure, helpful friendly staff

Cons: the food is disgusting

Pros: Smooth boarding

Cons: If they could serve a light snack would be good

Pros: Crew was excellent

Cons: Better seat cushions

Pros: checking in at Changi Airport is always a pleasure, helpful friendly staff

Cons: the food is disgusting

Pros: Crew were amazing and great entertainment

Cons: Boarding could be better

Pros: Just ok

Cons: The crew and the service

Cons: Time to renew the aircraft 777-300

Pros: They passed by me when they served the meals because they thought I had it already which it was someone behind me who got his meal since he had a special meal request. So I ended up to talk to them that I haven’t had my meal yet. It was embarrassing moment for me. They seemed thinking that I lied to them.

Cons: They are well trained crews so I have no better ideas about improvements

Cons: Boarding was delayed for 25 min and was no information for that. Otherwise everything was good

Pros: The crew was very good.

Cons: Food needs to be improved. More space near washrooms and for moving around in long flights should be provided.

Pros: Everything

Pros: The crew was impeccable , but unfortunately no character , no personality or friendliness . Very stoic and good as far as service. But not friendly at all . And I was in BC, brought them chocolates and e everything

Cons: The crew could be more friendly , more personal

Pros: Seat spacing, food, crew Everything