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Mediocre crew and uneatable meals.

Pros: Actually, the flat bed seat is not an Aeromexico virtue, this is part of the 787-800 series. Fortunately, All Nippon Airways is serving Mexico City and there is no doubt what is gonna be my next option.

Cons: 1. Delayed departure. 2. Mediocre flight attendants with poor understanding of what this kind of long haul flight should be in business class. 3. The two only meals were uneatable. The chicken was carved 2 weeks ago and stored in permafrost before serving. 4. I've flown 7 times the same route with Aeromexico and this was the worst of all of them.

Pros: In time

Cons: Seats are horrible, not ergonomic at all

Pros: Efficient boarding clean cabin

Cons: No food offered except chips, no entertainment on international flight

Boarding staff unorganized

Pros: They tried to move people with quickly onto the plane

Cons: The boarding staff was kinda clueless how to organize the hoard of passengers. The randomly decided what group to board first without properly communicating. That causes the confusion and frustration of the passengers who thought they would board first.