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Never again on British Airways

Pros: The crew was nice in the wake of being delayed for hours.

Cons: Check in took forever. I wasn't able to check in online and was told "this is the price you pay" when I received word that my wife and I wouldn't be sitting together. Then we went to board far later than we were supposed to. After boarding the plane we sat for easily a half hour not moving with no information. Then find out there is scheduled maintenance which would be another hour. AC was shut off and got hot. Started to deplane but we were in back and didn't make it because they reveresed their decision. Got back on and said we would be leaving shortly. In all we say on the plane over 3 hours prior to take off. Never flying with your company again. Easily the worst experience flying ever.

The leather seats were nice

Pros: Not much else

Cons: Delayed boarding, delayed takeoff, delayed landing. Everything was done so slowly that we nearly misssed our connection.

Worst British Airways flight ever

Pros: Food and drink ok

Cons: I've had more comfortable seats on a C-17 cargo plane! Crew delivered meals, passed thru once with water then disappeared for 4 hours til breakfast.

Cons: Crew unable to control students passengers who are noisy, w/c made our travel uncomfortable

Pros: When I traveled Lax to Denmark via London on July.13. At that time from London to Copenhagen crews only sale the food and drinks. My group tour customers were thirsty and they had to take some pills. so they asked just cup of water, but the crews did not provide even a cup of water . That time was dinner time so every people was so hungry too. And also yesterday my another tour customer was so hungry. I understand you not served food at time. but just serve them a snack or juice . Because time jet lag make them more tired and hungry. I was worked at the Korean air line before, so I understand the stewardess should do only follow the regulations. But just serve some water to hungry and tired passengers.

Cons: When I traveled Lax to Denmark via London on July.13. At that time from London to Copenhagen crews only sale the food and drinks. My group tour customers were thirsty and they had to take some pills. so they asked just cup of water, but the crews did not provide even a cup of water . That time was dinner time so every people was so hungry too. And also yesterday my another tour customer was so hungry. I understand you not served food at time. but just serve them a snack or juice . Because time jet lag make them more tired and hungry. I was worked at the Korean air line before, so I understand the stewardess should do only follow the regulations. But just serve some water to hungry and tired passengers.

Pros: boarding was good,flights were on time.

Cons: if flight is packed, they need extra staff? were impatient on services,may not their fault? airline may figure out?