Grand Palladium Colonial Resort & Spa

Grand Palladium Colonial Resort & Spa

Carretera Chetumal-Puerto Juarez, KM 256-100, 77710 Akumal, Quintana Roo, Mexico
+52 984 877 2100

rate per night


based on 91 reviews

Grand Palladium Colonial Resort & Spa
Sat 2/7
Sun 3/7

About Grand Palladium Colonial Resort & Spa

  • Resort Room
    Enjoy the many amenities of the resort
  • Clean and Tidy
    This stay has listed several different cleanliness practices.
  • Freebies
    This stay includes Wi-Fi, Parking, and Valet parking for free

Featuring a private beach and an outdoor pool, this 5-star resort is located in Xpu Ha. It also features free Wi-Fi, an all-inclusive meal plan and a Jacuzzi.

Grand Palladium Colonial Resort & Spa - All Inclusive offers an all-hours reception, plus a rooftop terrace and a sauna. For added convenience, it features an express check-in and check-out feature, a beauty centre and a kids club. Those staying at the property can also enjoy scuba diving, miniature golf and canoeing.

There are 400 rooms at Grand Palladium Colonial Resort & Spa - All Inclusive, each providing all the necessities to ensure a comfortable stay.

In-house dining options include Kabah Restaurant and Tikal Restaurant, which both serve dinner. After discovering the local area, guests can return for drinks at the on-site bar, then enjoy a meal at La Laguna Restaurant or La Hacienda Restaurant.

For those guests who enjoy exploring local restaurants and cafés, there is a wide range within walking distance. Xel-Ha Park and Xelha are an easy car ride away.

Photos of Grand Palladium Colonial Resort & Spa

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Standard rooms(£165 - £265)
Standard Room
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£165 totalSnaptravel
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Double rooms(£159 - £377)
Double room
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£159 totalKAYAK
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£162 totalPriceline
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£165 totalFINDHOTEL
Luxury rooms(£232)
Luxury Room
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£232 totalStayforlong
Deluxe rooms(£127 - £468)
Deluxe room
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£127 totaltravelup
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£152 totalFINDHOTEL
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£170 totalKAYAK

Amenities at Grand Palladium Colonial Resort & Spa

  • Private beach
  • Water sport facilities (on site)
  • Beachfront
  • Outdoor pool
  • Water slide
  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service

Health and safety

  • Daily housekeeping
  • Face masks for guests available
  • Physical distancing in dining areas
  • Physical distancing rules
  • Property is cleaned by professional cleaning companies
  • Process in place to check health of guests
  • CCTV in common areas
  • Hand sanitiser in guest accommodation and key areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against coronavirus
  • Mosquito net
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • All plates, cutlery, glasses and other tableware have been sanitised
  • Delivered food is securely covered
  • Guests can opt out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities
  • Disinfection of high-touch surfaces
  • First-aid kit
  • Enhanced cleaning
  • Safe

Things to do

  • Gift shop
  • Shops (on site)
  • Board games/puzzles
  • Game room
  • Canoeing
  • Darts
  • Archery
  • Diving
  • Bingo
  • Evening entertainment
  • Beauty salon
  • Karaoke
  • Mini-golf
  • Table tennis
  • Water park
  • Pool table
  • Water sport facilities (on site)
  • Windsurfing
  • Basketball court

Services and conveniences

  • ATM on-site
  • Business centre
  • Wake-up service
  • Car hire
  • Concierge service
  • Entertainment staff
  • Currency exchange on-site
  • Hammam (Turkish bath)
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key card access
  • Express check-out
  • Private check-in/check-out
  • 24-hour front desk
  • Wedding services
  • Safety deposit box
  • Bottle of water
  • Chapel/shrine


  • Fan
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Towels
  • Shampoo
  • Body soap
  • Dustbins
  • Conditioner

Pool and spa

  • Spa
  • Hot tub
  • Outdoor pool
  • Pool towels
  • Pool with a view
  • Steam room
  • Spa and wellness centre
  • Pool bar
  • Sauna
  • Water slide


  • Grocery deliveries
  • Breakfast included
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Coffee shop
  • Minibar
  • Snack bar
  • Tea/coffee maker
  • Coffee machine


  • Garden view
  • Lake view
  • Pool view
  • Storage available
  • Beachfront
  • Seating area
  • Slippers
  • Sofa
  • Solarium
  • Telephone

Family friendly

  • Babysitting or child care
  • Child-friendly
  • Child pool
  • Kids meals
  • Kid-friendly buffet
  • Indoor play area
  • Kids' club
  • Kids' outdoor play equipment
  • Playground
  • Swimming pool toys


  • Public bath
  • Bathrobe
  • Private bathroom
  • Shower
  • Bathtub
  • Spa bath
  • Toilet
  • Toilet paper

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Pay-per-view channels
  • Radio
  • Shared lounge/TV area
  • Smartphone dock
  • TV

Accessibility and suitability

  • Multi-lingual staff
  • No smoking
  • Designated smoking area
  • Disabled access
  • Toilet with grab rails


  • Private beach
  • Garden
  • Terrace/Patio
  • Beach towels
  • Balcony

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Private parking
  • Free valet parking


  • Laundry facilities
  • Laundry service
  • Iron and ironing board
  • Drying rack for clothing


  • Socket near the bed
  • Alarm clock
  • Sofa bed
  • Wardrobe or closet


  • Aerobics
  • Fitness centre
  • Tennis


  • Fax/photocopying
  • Desk

Reviews of Grand Palladium Colonial Resort & Spa

GoodBased on 91 verified guest reviews

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4.0 Mediocre
Broken Air conditioning on first night.
4.5 Mediocre
Pros:Once you got to the room it was nice and beds were comfortable. Spa and gym very good
Cons:Towel cards used and so people who lost their towels would steal yours, stressful to worry about stolen towels, sprawling, long walk to beach and pool from just about every room so I wouldn't consider it beachfront, every room is a garden view room, no elevators, restaurant reservation systems hard to figure out and again stressful. They don't realize that stress free is what vacations are all about. Food very average. I would expect these problems at a 3 or 4 star hotel but they claim to be 5 out of 6
4.2 Mediocre
Pros:There was a lot of seaweed in the water in the area when we went, and the resort did a great job of cleaning it up. The pool and beach were great.
Cons:Front desk was terrible. We waited 2 hrs at check-in to get a room with 2 beds as per our reservation. Upon leaving, our safe stopped working and it took them over an hour to send someone who did not fix it and then another hour for 2 men to show up and fix it. The water in the mini fridge tasted like tap water and gave us stomachaches. And the restaurants were all terrible.


Carretera Chetumal-Puerto Juarez, KM 256-100, 77710 Akumal, Quintana Roo

What's nearby

  • Yal-ku Lagoon2.5 mi
  • Half Moon Bay2.9 mi
  • Akumal Ecological Center3.6 mi
  • Hekab Be Biblioteca3.6 mi
  • Akumal Beach3.7 mi
  • Cenote Chac Mool5.5 mi
  • Dolphinaris Tulum5.9 mi
  • Riviera Maya Golf Club5.9 mi
  • Aktun Chen5.9 mi
  • Jungle Place8.2 mi
  • Xcacel Beach8.2 mi
  • Xcacel-Xcacelito Sanctuary8.5 mi



Check in anytime after 15:00, check out anytime before 12:00


Cancellation/pre-payment policies vary by room type and provider.

FAQs when booking at Grand Palladium Colonial Resort & Spa

  • All of the sit-down restaurants require a little less than business casual wear. For men, this means long pants or leisure, non-athletic shorts. Women dining at these eateries should opt for a maxi-dress, dress shorts or capris paired with a short-sleeve top. Restaurants requiring this dress code include the El Dorado, La Adelita, and Sumptuori restaurants. The buffet restaurants and bars, however, do not have these same rules.

  • During your vacation at this resort, you’ll have access to non-motorized watercraft including kayaks and paddleboats. You can also experience and take lessons for water activities such as snorkeling and scuba diving. These lessons are led by trained divemasters and the resort’s dive center is PADI certified.

  • If you decide to have a destination wedding at the Grand Palladium Riviera Maya, you will have a wedding coordinator to help you with all of the planning and details. Get married directly on the beach overlooking the Caribbean Sea, or under the gazebo in its tropical garden. Have your wedding reception outdoors or move indoors to one of the meeting rooms. The night before the nuptials, the resort can also arrange for group outings to help the groom, bride, and attendants unwind with activities like sailing, golf and archery.

  • A junior suite is a good option for parents that are traveling with children. You’ll have your choice of a king size bed or two double beds in the main sleeping area. The sofa bed in the living quarters also lets out for extra sleeping space. The suite is also a little more spacious than a standard room. If you have a larger family, you can request connecting junior suites.

  • Live music and bands perform nightly in the theater. Games and competitions such as treasure hunts and karaoke tournaments are also fun family activities at the Grand Palladium Colonial Resort & Spa.

  • The spa provides an array of beauty services. Some of its special treatments include vapor baths, eco-meditative cold baths, Vichy massages, couple’s massages, and a waterfall spa.

  • If you have little ones aged 1-3, you can take them to the Baby Club. Supervised by trained childcare givers, they will have access to age-appropriate toys. There is also a toddler playground with sand and small slides. It is separate from the other playground for safety reasons. Like with daycare, there is a nap room equipped with mats, blankets, and pillows in which the little ones can rest.

  • If you want to fly into a major airport, you’ll be only 45min away from the Cancun International Airport. The directions from the airport to the resort are pretty simple. Just take highway 307 (Chetumal-Puerto Juarez Highway) toward Tulum to Chacalal. Another option is the Cozumel Airport, which is less than a 2h drive.

  • Grand Palladium Colonial Resort & Spa is located at Carretera Chetumal-Puerto Juarez, KM 256-100, 3.6 miles from the centre of Akumal. Yal-ku Lagoon is the closest landmark to Grand Palladium Colonial Resort & Spa.

  • Check-in time is 15:00 and check-out time is 12:00 at Grand Palladium Colonial Resort & Spa.

  • Yes, Grand Palladium Colonial Resort & Spa offers free Wi-Fi.

  • Yes, Grand Palladium Colonial Resort & Spa offers free parking.

  • Grand Palladium Colonial Resort & Spa is 23.6 miles from Cozumel. Grand Palladium Colonial Resort & Spa is 48.8 miles from Cancun.

  • Yes, Grand Palladium Colonial Resort & Spa has a pool on-site.

  • KAYAK scours the web for all room deals available at Grand Palladium Colonial Resort & Spa in Akumal and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Grand Palladium Colonial Resort & Spa and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Grand Palladium Colonial Resort & Spa.

Nearby hotels and places to stay

Good to know

Value for money


Distance to city centre

3.6 mi

Location rating


Nearest airport


Distance to airport

48.8 mi