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Grand Palladium Colonial Resort & Spa
5 stars

Grand Palladium Colonial Resort & Spa

Carreterra Chetumal Km 259,5, 77710 Akumal, Quintana Roo, Mexico
Akumal, Mexico
See location+52 984 877 2100
From
£120
Cheapest

rate per night

6.4
Okay
based on 221 reviews
221 reviews

Photos of Grand Palladium Colonial Resort & Spa

Overview

Rating

Featuring a private beach and an outdoor pool, this 5-star resort is located in Xpu Ha. It also features free Wi-Fi, an all-inclusive meal plan and a Jacuzzi.

Grand Palladium Colonial Resort & Spa - All Inclusive offers an all-hours reception, plus a rooftop terrace and a sauna. For added convenience, it features an express check-in and check-out feature, a beauty centre and a kids club. Those staying at the property can also enjoy scuba diving, miniature golf and canoeing.

There are 400 rooms at Grand Palladium Colonial Resort & Spa - All Inclusive, each providing all the necessities to ensure a comfortable stay.

The resort features restaurant and bar where guests can unwind of an evening. For guests preferring to dine out, the surrounding area provides a number of bars and restaurants with a choice of different cuisines.

The position of Grand Palladium Colonial Resort & Spa - All Inclusive permits easy access to many tourist destinations by foot. Xel-Ha Park and Xelha are an easy car ride away.

Rating
6.4
Okay
Based on 221 verified guest reviews

Latest deals for Grand Palladium Colonial Resort & Spa

Wed 7/5
Thu 8/5
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King room
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Standard Room
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Deluxe room
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1 twin bed
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.

Amenities at Grand Palladium Colonial Resort & Spa

  • Private beach
  • Water sport facilities (on site)
  • Beachfront
  • Outdoor pool
  • Water slide
  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service

Things to do

  • Gift shop
  • Board games/puzzles
  • Game room
  • Canoeing
  • Darts
  • Archery
  • Diving
  • Bingo
  • Evening entertainment
  • Beauty salon
  • Karaoke
  • Mini-golf
  • Table tennis
  • Water park
  • Pool table
  • Water sport facilities (on site)
  • Windsurfing
  • Basketball court

Services and conveniences

  • ATM on-site
  • Business centre
  • Car hire
  • Wake-up service
  • Concierge service
  • Entertainment staff
  • Currency exchange on-site
  • Hammam (Turkish bath)
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key card access
  • Express check-out
  • Private check-in/check-out
  • 24-hour front desk
  • Safety deposit box
  • Bottle of water
  • Chapel/shrine

Basics

  • Fan
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Towels
  • Shampoo
  • Body soap
  • Dustbins
  • Conditioner

General

  • Garden view
  • Lake view
  • Pool view
  • Storage available
  • Beachfront
  • Seating area
  • Slippers
  • Sofa
  • Solarium
  • Telephone

Family friendly

  • Babysitting or child care
  • Child-friendly
  • Child pool
  • Kids meals
  • Kid-friendly buffet
  • Indoor play area
  • Kids' club
  • Kids' outdoor play equipment
  • Playground
  • Swimming pool toys

Pool and spa

  • Spa
  • Hot tub
  • Outdoor pool
  • Pool towels
  • Pool with a view
  • Spa and wellness centre
  • Pool bar
  • Sauna
  • Water slide

Bathroom

  • Public bath
  • Bathrobe
  • Private bathroom
  • Shower
  • Bathtub
  • Spa bath
  • Toilet
  • Toilet paper

Dining

  • Grocery deliveries
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Snack bar
  • Tea/coffee maker
  • Coffee machine

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Pay-per-view channels
  • Radio
  • Shared lounge/TV area
  • TV
  • Smartphone dock

Outdoor

  • Private beach
  • Garden
  • Terrace/Patio
  • Beach towels
  • Balcony

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Private parking
  • Free valet parking

Accessibility and suitability

  • No smoking
  • Designated smoking area
  • Disabled access
  • Toilet with grab rails

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board
  • Drying rack for clothing

Bedroom

  • Socket near the bed
  • Alarm clock
  • Sofa bed
  • Wardrobe or closet

Fitness

  • Aerobics
  • Fitness centre
  • Tennis

Workspace

  • Fax/photocopying
  • Desk

Health and safety

  • Daily housekeeping
  • Safe

Reviews of Grand Palladium Colonial Resort & Spa

6.4
Okay
221 verified ratings
Wonderful
88
Very good
39
Good
34
Okay
14
Fair
19
Mediocre
11
Poor
16

Summary of reviews

Pros (+)
Cons (-)
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All reviews

4.0
Mediocre
Anonymous, Feb 2022
Broken Air conditioning on first night.
4.5
Mediocre
Anonymous, Apr 2016
Pros (+) Once you got to the room it was nice and beds were comfortable. Spa and gym very good
Cons (-) Towel cards used and so people who lost their towels would steal yours, stressful to worry about stolen towels, sprawling, long walk to beach and pool from just about every room so I wouldn't consider it beachfront, every room is a garden view room, no elevators, restaurant reservation systems hard to figure out and again stressful. They don't realize that stress free is what vacations are all abo...
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4.2
Mediocre
Anonymous, Jul 2015
Pros (+) There was a lot of seaweed in the water in the area when we went, and the resort did a great job of cleaning it up. The pool and beach were great.
Cons (-) Front desk was terrible. We waited 2 hrs at check-in to get a room with 2 beds as per our reservation. Upon leaving, our safe stopped working and it took them over an hour to send someone who did not fix it and then another hour for 2 men to show up and fix it. The water in the mini fridge tasted like tap water and gave us stomachaches. And the restaurants were all terrible.

Location

Carreterra Chetumal Km 259,5, 77710 Akumal, Quintana Roo

What's nearby

  • Yal-ku Lagoon2.5 mi
  • Half Moon Bay2.9 mi
  • Akumal Ecological Center3.6 mi
  • Hekab Be Biblioteca3.6 mi
  • Akumal Beach3.7 mi
  • Cenote Chac Mool5.5 mi
  • Dolphinaris Tulum5.9 mi
  • Riviera Maya Golf Club5.9 mi
  • Aktun Chen5.9 mi
  • Jungle Place8.2 mi
  • Xcacel Beach8.2 mi
  • Xcacel-Xcacelito Sanctuary8.5 mi

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Essential information about Grand Palladium Colonial Resort & Spa

Low season

September

High season

April

Average price (weeknight)

£240

Average price (weekend night)

£400
Cheapest month to stay with an average 43% drop in price.
Most expensive month to stay with an average 80% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Grand Palladium Colonial Resort & Spa

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Grand Palladium Colonial Resort & Spa

  • If you’re after a cheap room at Grand Palladium Colonial Resort & Spa, then you should consider staying during the low season. The cheapest deals can generally be found in September and August.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Grand Palladium Colonial Resort & Spa, plan to stay on a Wednesday or Monday. The most expensive day is usually Saturday.
  • The cheapest price a room at Grand Palladium Colonial Resort & Spa was booked for on KAYAK in the last 2 weeks was £400, while the most expensive was £400.
  • How long should you stay at Grand Palladium Colonial Resort & Spa? KAYAK users usually book their rooms here for 5 days.
See more tips

FAQs when booking at Grand Palladium Colonial Resort & Spa

  • What is the restaurant attire at Grand Palladium Colonial Resort & Spa?

    All of the sit-down restaurants require a little less than business casual wear. For men, this means long pants or leisure, non-athletic shorts. Women dining at these eateries should opt for a maxi-dress, dress shorts or capris paired with a short-sleeve top. Restaurants requiring this dress code include the El Dorado, La Adelita, and Sumptuori restaurants. The buffet restaurants and bars, however, do not have these same rules.

  • What kind of water activities can I enjoy at the Grand Palladium Colonial Resort & Spa?

    During your vacation at this resort, you’ll have access to non-motorized watercraft including kayaks and paddleboats. You can also experience and take lessons for water activities such as snorkeling and scuba diving. These lessons are led by trained divemasters and the resort’s dive center is PADI certified.

  • What can I expect if I have my wedding at the Grand Palladium Colonial Resort & Spa?

    If you decide to have a destination wedding at the Grand Palladium Riviera Maya, you will have a wedding coordinator to help you with all of the planning and details. Get married directly on the beach overlooking the Caribbean Sea, or under the gazebo in its tropical garden. Have your wedding reception outdoors or move indoors to one of the meeting rooms. The night before the nuptials, the resort can also arrange for group outings to help the groom, bride, and attendants unwind with activities like sailing, golf and archery.

  • What room at the Grand Palladium Colonial Resort & Spa is best for families?

    A junior suite is a good option for parents that are traveling with children. You’ll have your choice of a king size bed or two double beds in the main sleeping area. The sofa bed in the living quarters also lets out for extra sleeping space. The suite is also a little more spacious than a standard room. If you have a larger family, you can request connecting junior suites.

  • Is there any live entertainment at the Grand Palladium Colonial Resort & Spa?

    Live music and bands perform nightly in the theater. Games and competitions such as treasure hunts and karaoke tournaments are also fun family activities at the Grand Palladium Colonial Resort & Spa.

  • What unique spa treatments can I get at the Grand Palladium Colonial Resort & Spa?

    The spa provides an array of beauty services. Some of its special treatments include vapor baths, eco-meditative cold baths, Vichy massages, couple’s massages, and a waterfall spa.

  • Is there a kid’s club or teen’s club at the Grand Palladium Colonial Resort & Spa? Is there any place for babies/toddlers?

    If you have little ones aged 1-3, you can take them to the Baby Club. Supervised by trained childcare givers, they will have access to age-appropriate toys. There is also a toddler playground with sand and small slides. It is separate from the other playground for safety reasons. Like with daycare, there is a nap room equipped with mats, blankets, and pillows in which the little ones can rest.

  • What is the closest major airport to the Grand Palladium Colonial Resort & Spa?

    If you want to fly into a major airport, you’ll be only 45min away from the Cancun International Airport. The directions from the airport to the resort are pretty simple. Just take highway 307 (Chetumal-Puerto Juarez Highway) toward Tulum to Chacalal. Another option is the Cozumel Airport, which is less than a 2h drive.

  • Where is Grand Palladium Colonial Resort & Spa located?

    Grand Palladium Colonial Resort & Spa is located at Carreterra Chetumal Km 259,5, 3.6 miles from the centre of Akumal. Yal-ku Lagoon is the closest landmark to Grand Palladium Colonial Resort & Spa.

  • When is check-in time and check-out time at Grand Palladium Colonial Resort & Spa?

    Check-in time is 15:00 and check-out time is 12:00 at Grand Palladium Colonial Resort & Spa.

  • Does Grand Palladium Colonial Resort & Spa offer free Wi-Fi?

    Yes, Grand Palladium Colonial Resort & Spa offers free Wi-Fi.

  • Does Grand Palladium Colonial Resort & Spa offer free parking?

    Yes, Grand Palladium Colonial Resort & Spa offers free parking.

  • How far is Grand Palladium Colonial Resort & Spa from the airport?

    Grand Palladium Colonial Resort & Spa is 23.6 miles from Cozumel. Grand Palladium Colonial Resort & Spa is 30.7 miles from Tulum Intl.

  • Does Grand Palladium Colonial Resort & Spa have a pool?

    Yes, Grand Palladium Colonial Resort & Spa has a pool on-site.

  • How does KAYAK find such great Grand Palladium Colonial Resort & Spa hotel deals?

    KAYAK scours the web for all room deals available at Grand Palladium Colonial Resort & Spa in Akumal and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Grand Palladium Colonial Resort & Spa and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Grand Palladium Colonial Resort & Spa.

See more FAQs

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Good to know

Value for money

6.3

Distance to city centre

3.6 mi

Nearest airport

Cozumel

Distance to airport

23.6 mi