Overview

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Hotel Shugla

Servantesa Street 18, Almaty 050011, Kazakhstan
+7 707 147 0444

£11+

Hotel Shugla

Overall guest ratings

7.8/10 Good
Based on 256 reviews

Review highlights

  • 9.7
  • 9.3
  • 8.7
  • 4.0

Good to know

  • Clean rooms
  • Friendly service
  • Close to public transport
  • Good access to airport

Nearby

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    Amenities

    • Internet
    • Air-conditioned
    • 24 Hour Front Desk
    • Free parking
    • Designated smoking area
    • Storage available
    • Free Wi-Fi
    • Non-smoking rooms available
    • Pets allowed on request. Charges may apply.
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    Reviews

    Guest reviews

    • All reviews
    • Couples
    • Families
    • Business
    • Solo
    All reviews

    Overall rating

    7.8 Good
    Based on 256 reviews
    • 9.7 "Excellent breakfast."
    • 9.3 "Excellent value."
    • 8.7 "Great service."
      9.3 "93% found the staff to be very friendly."
      8.7 "87% thought the service was very professional."
    • 8.3 "Location is great."
      10.0 "Good access to the airport, said 100%."
      10.0 "Near to public transport, according to 100%."
    • 7.3 "Internet works."
      7.3 "73% said the wifi quality was great."
    • 4.0 "Rooms are not good."
      3.7 "63% complained about the bathroom."
      2.5 "For 75%, the rooms looked old."
    • 2.5 "Horrible vibe."
      1.8 "82% criticized the unstylish hotel."
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    Overall rating

    7.8 Good
    Based on 156 reviews
    • 9.8 "Excellent breakfast."
    • 9.3 "Excellent value."
    • 8.7 "Great service."
      9.3 "93% found the staff to be very friendly."
      8.6 "86% thought the service was very professional."
    • 8.3 "Location is great."
    • 6.8 "Average cleanliness."
      6.8 "Only 68% said rooms were clean enough."
    • 6.5 "Average comfort."
      5.9 "Beds were acceptable for 59%."
      6.7 "Only 67% said rooms were big enough."
    • 4.0 "Rooms are not good."
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    Overall rating

    8.2 Excellent
    Based on 33 reviews
    • 8.8 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 8.3 "Location is great."
    • 3.9 "Rooms are not good."

    Overall rating

    7.9 Good
    Based on 66 reviews
    • 9.8 "Excellent breakfast."
    • 9.4 "Excellent value."
    • 8.7 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 8.5 "Location is great."
      10.0 "Good access to the airport, said 100%."
    • 4.2 "Rooms are not good."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Clean rooms"
    "Friendly service"
    "Close to public transport"
    "Good access to airport"
    data provided by TrustYou
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