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The plane was uncomfortable, the seats looked unsafe, the flight was overcrowded with many crying babies, the food was terrible. Turbulence caused the flight to take an hour longer, which was even more excruciating.

The crew was very helpful Instructions for passengers were given clearly

The plane was very small and tight. Everyone had carry-on luggage but the cabin didn't fit! some people even had carry-on items larger than the cabin dimensions!! Food was cold and not tasty

I was unable to take the flight due to the coup. But everytime I call it can never speak to a real person and the one time I did they said they would get back to me and it's been over a week. What can I do to get a reimbursement???

Cheap

Very uncomfortable seats No drinks included despite long haul flight Messy boarding procedures

friendly personnel

boarding procedure

cheap(?)

everything - absolutely no frills

The cabin service was great ! Great meals in economy, nice package of socks, earplugs etc, friendly staff !

To my surprise the airport procedure was bad in SFO as well. Not that bad as in Istanbul, but still they've managed to create a 20 mins delay and create a discrepancy between what was announced and what was on the screens during boarding.

I missed my flight and no-one was competent enough to help me. The reason I missed my flight was too short connection time but also ignorant staff who did hear my requests to use fast track. I will never fly Turkish Airlines again.

Not friendly stuarders..

They had a snack even on such a short redeye flight!

No vegetarian snack option though.

A good flight for the price paid

Timing was not the best. Too early in the morning.

Waited in heat inside airplane for more than hour waiting for exit to take off.

Nothing

Service is nonexistent. Few crew. Everything is for sale, even Terrible tea and coffee!!!

Great crew

Nothing

We spent 55 minutes on the ground taxiing the length and breadth of Istanbul airport waiting for a disembarkation slot. The bus back the terminal took 20 minutes. The immigration queue to 90.

The food is first class

Somehow the seats (business) are not quite horizontal and they remain very lumpy.

Pretty hot in the cabin during boarding until engines start up... Crew was polite but unpleasant .

Cost, friendly service. Exotic language, but all announcements repeated in English. The flight was on a B737-800, which is fairly new. The airport in Kyev seems to be run by a private corporation. There were not a lot of flights coming and going. It was like being in Toledo, OH, except for the language.

Wish we could have had more time in Kyev. There was no movies or music on the plane.

Flight was delayed over an hour sitting on plane. Flight attendants were rude.

Nothing

My seat..... No row in front of it. Crew were excellent. Friendly and professional Had a TVs show I've been wanting to see, Blackish, which we don't get in the Uk

Choice of films. I've seen a lot of them and the rest were awful Why do flights always serve chocolate biscuits, chocolate ice cream, chocolate cake? Strawberries,carrots and humous, grapes, olives, would make a nice alternative for example. Hot food boring, tasteless

The food was good, the service was excellent, and we had achance to sleep.

Nothing