|"Great breakfast and fantastic staff!"||(in 323 reviews)|
|"Friendly staff, clean, excellent location."||(in 407 reviews)|
|"Amazing hotel staff and very helpful."||(in 319 reviews)|
|"Worst hotel service around the world."||(in 101 reviews)|
|"Room service was poor."||(in 11 reviews)|
|"And rooms are very small."||(in 156 reviews)|
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The location is very central making it easy to get anywhere. breakfast is in a gorgeous winter garden-type room and the selection is very diverse. Staff were always helpful and accomodating.
I was on the first floor and there didn't seem to be a staircase that I could take to go one flight of stairs. It was annoying always having to wait for the elevator (which was insanely crowded) for such a tiny distance. Also, no gym which I expect in a hotel of this size and class.
There was no swimming pool
The staff was very helpful and nice. The breakfast was a great value.
Location was great
Keys stopped working every day and it takes a very long time to get from the room tothe front desk to get new ones. I also was unable to make my first night due to a change in our flight that was beyond my control and although I called more than 24 hours before arrival they would not refund my first night stay. I would not suggest pre paying. I have worked in hotels so I know there are always ways staff can make it up to you - free breakfast, bottles of wine, discounts on future stays etc. Nothing was done
The location was excellent. Breakfast was great.
The front desk staffs were not friendly. One of them was rude.
Enjoy a stay in the center of Amsterdam at the NH Collection Amsterdam Grand Hotel Krasnapolsky. The hotel offers guests a view of the Royal Palace from Amsterdam’s main square. Guests are well-placed for many shopping venues and are just a short stroll away from much of the city’s finest tourist attractions. The architecture of the hotel building dates back to 1855, but the interior décor provides guests with an updated take on traditional European styling with a modern chic twist.
This hotel offers 451 guest rooms, and each room offers guests a very modern styling and a natural color scheme. In addition to the modern styling, guests will find touches of classic looks with parquet floors in some of the rooms. Every room contains a contemporary en suite bathroom, while Presidential Suite guests can enjoy a long, relaxing soak in their personal Jacuzzi. The guest rooms also offer complimentary WiFi, a minibar, and a flatscreen TV.
Guests are afforded the opportunity to enjoy a morning’s breakfast flooded with natural light in the hotel’s beautiful Winter Garden. Next, they can enjoy afternoon tea in the Grande Cafe Krasnapolsky. After a day filled with events, guests have the option of enjoying a fine-dining experience at the Michelin rated cuisine in the White Room while unwinding later with a cocktail in the Bar the Tailor. Also, take advantage of the hotel’s “Lazy Sundays” promotion that allows guests a later checkout time of 3 PM.
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Most popular landmarks
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