Cologne Hotels

It was atrium and roof made of glas. Nice elevators. Wonderful view from the window.

Hotel restaurant in evening time. We were waiting waiter more then 25 minutes . Then we leaved it.

Staff at Reception very helpful

Room was clean and modern.

Bathroom door did not close.

Location

Small room with High Heating even if Disconnected! Solution indicated by reception was .....Open the window!!!

The hotel was convenient for the tram into cologne and to the exhibition centre. breakfast was very good and the staff were very helpful and efficient.the room was very large and clean with a very large bed.we will book this hotel again when visiting cologne.

It was a little conjested at early breakfast due to business conferences even though the staff were very efficient.

The room

That the bed linen and towels where not changed during my entire stay.

Wonderful attentive staff without being intrusive. Perfect location for sight seeing/shopping. Excellent outdoor informal riverside restaurant - open when the weather is clement. Superb spa. Classy breakfast.

Nothing to criticise. Regrettably the normal room rate will be beyond the budgets of most people though.

location so good and staff so helpful very expensive though

nothing

I loved the location and the cocktail bar. The staff were very friendly and helpful. Some were quite funny. We got a great price for a great hotel, but I'd happily pay more (if I had to) to stay there again.

I didn't get to use the spa facilities as there was no information in the room as to where it was or what facilities it had. I didn't see any room service info until the last day - a shame as I would definitely have had my breakfast in bed - expensive though at £30 a pop. They need to include an obvious "cheat sheet" that's visible to see as to services the hotel offers. All they had was a book showing the international locations of other Dorint hotels.

Very friendly and helpful hotel staff, comfortable bed and location in the city center.

Maybe too much noise from hotel service stuff.

Great location, good food (great breakfast!!), clean convenient for the Messe or an event in the Kölnarena / Lanxcess arena. Lovely spa, great massage!

Only missed a kettle:coffee making facility - but that's quite common in Germany...!

clean hotel, goos service

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There was nothing to like about the hotel. It was no more than acceptable in general.

Location was not great for tourist. There are practically no restaurants nearby and when the hotel charges 23 Euros per person just for breakfast it makes for problems. Also there is no where to park other than the hotel parking which they charge 16 Euros a day.

Nothing specially mentioned

I had a problem in internet connection. Two staffs were kindly answered in phone converesetaion, "Yes, I will check to solve it". However, nothing happen in next 2-3 hours. Thus I directly contacted the provider. It was really disappointed.

The rooms were small, but nice and clean. They didn't clean our room before midday, so we didn't have to rush in the morning... But the best part of the hotel is it's location; just walking distance of all christmasmarkets.

Although we had a king-size bed, the sheets were singel and small. So if you move a bit during the night you might wake up due to a chill. Parking costs 12 euro's a day, so do the math if you stay long time there!

The distance to the Catheral & shopping.

The construction was not pleasant to hear early in the morning.

very good hotel. new and cleen hotel

It's an efficient run hotel. Top quality bed. A plethora of international channels on TV.

It is quite a walk from the city center. A charming neighborhood nearby but you need a taxi to get to the Cathedral area for example. Make sure to hang the warning outside on the door handle, or the cleaning lady will wake you up at 9 AM. All the extras need to be paid, including breakfast.

Everything is as expected, no reason for complaints whatsoever.

Friendly staff, convenience ro cologne. Very well maintained. Good dining.

Everything was to my satisfaction.

Very rude staff, worst service!:(

The hotel rooms are excellent, comfortable and spacious, with excellent standard of bedding. Good place to come back to after a gruelling day at exhibitions. Staff very courteous and efficient, nothing too much trouble. Excellent position in the city with some good italian restaurants in the vicinity.This is our third visit for exhibitions in Dusseldorf.Excellent value for money.

I think the breakfast is too expensive for what it is. At 9.00 am only a poor selection available and we got the impression that staff wanted to clear the tables. 2x glasses of white wine 17euros! but then we are used to Spanish prices.

The hotel was in the heart of cologne, near to everything and also at a quiet area

The walls between rooms were not isolated very well; you can feel and hear the movement of your neighbour in his room

Great hotel near central station and secure outside hotel could be more international dinner!

No

It was a lovely hotel and staff were friendly, would come back! Also super quiet!

Would have liked to prepay for nicer buffet, not an issue with the hotel though.

Position is ok, rooms are large, bathroom too.

Far too expensive

The staff were so attentive and made life very easy for us. They were always cheerful and the whole experience was so positive.The room was splendid and the breakfast and evening meals could not be faulted.

The use of room key cards to operate the lift was not always the easiest task to perform.However staff were quick to help when necessary.

Very close to rail station and shopping.

I have no complaints

I like best the services, facilities, the comfort, the cleanliness of my room the location and the advantage of having a relaxing time at the spa after shopping.

proximity to Koeln Messe, friendly staff, fitness facilities, breakfast buffet

tobacco smell, noise (squealing door on floor above), unhygienic sink, un-cosy lounge, the fact that breakfast was too expensive and not included in room price

The breakfast, and the helpful staff, especially Sabine...

The breakfast is ok

The hotel is located next to a major thoroughfare (almost a freeway!) and I hardly slept as the sound of cars kept me awake. If you stay there, make sure that your room is not facing this major road.

the location

very noisy hotel!!!

No heating at room

1. The location was perfect for us. 2. The room was a good size and comfortable. 3. The staff were friendly and very helpful. 4. The breakfasts were excellent.

1. Had to pay for wi fi.

breakfast is what I'll remember for longer time. or better saying the quality of the breakfast.

Terrific pool and sauna.

Air conditioning was non existent. No towels yesterday at pool. When I checked in I was placed in a building across the street from the main hotel in a small, suffocating room. When the air conditioning couldn't be fixed I was moved to a larger room in the main building. Obviously the Kayak reservation ensured I would get the least comfortable room.

Exceptionally helpful staff with impeccable English. Nothing was too much trouble and responses were immediate. Very much to be recommended and excellent value. Excellent pool. There was a problem with the airconditioning in our first room and the receptionist found us an alternative, superior, room without any fuss.

Breakfast was expensive for what was on offer. Room frnishings are basic - no clothes drawers or shelves in the room we were originally given.

No bedroom slippers provided. The kettle in the room was dirty. The carpet was stained. One of the bathroom towels provided was stained.

The staff was extremely friendly, the food was great and the room was very nive. We will definitely be staying there again!

Very comfortable room with (at the back) great view and very quiet.Breakfast was excellent.

The location is a bit off-center, but good tram connection to down town..

nice hotel, friendly staff. bit far out of town and breakfast was very expensive. overall good enough for what we wanted

cost of breakfast out us off having it and considering room is already expesnive we felt breakfast should have been included in the proce

The hotel staff was very welcoming when we arrived. The breakfast was very nice. It was nice to have signage in German and English.

The decorating was dated. The pictures on the walls were flowers not mediteranean. The walk to get there from the train station felt dangerous. It would have been nicer to have a shuttle. I expected a lot more from 4 stars. I think it's a 2-3 star hotel at most.

The best thing about staying in this hotel is its close proximity to the main train station. This is really very convenient for me.

The staff were not very friendly and the buffet breakfast should have more variety.

Interesting building , helpful staff

WiFi connec tion not straightforward

The hotel is wonderful regarding design, restaurantes are great, excellent choice.

I think it has a problem in de Maisonette rooms, the stair is really small and curve so it is almost impossible to take your luggage upstairs where the bedroom is. So at the end your suitcase will be in the sitting area. Also my room smell of humidity.

I've stayed in better hostels; it was super close to city centre but the rooms were not as advertised.

The rooms were very small, there was construction going on the entire stay. Was not very fun stay.

Staff are very good and friendly, the hotel is waking distance from some great restaraunts

I was only there for a very brief stay but the room was comfortable and the breakfast good

Good location. Good breakfast.

Hotel well situated with comforable rooms and good breakfast.

The hotel was well located for walking to nearby attractions and city centre. The bed was very comfortable.

The bathroom was far too small (you could not even turn round easily in it!). The room was not at all spacious either - so overall it felt quite claustrophobic.

The Hotel was clean, the room was great, Tram stop nearby.

Our room was no ready at three which was a pitty as we had arrived there at two.

rooms not ready at checkin time

just dont go to this hotel

clean efficent business hotel

quiet. friendly staff. modern design.

pillows. rest wonderful. some may not like the sink in the main room... shame the bar area wasn't so slick.. (as in hub).

Free wifi and internet. Excellent breakfast. Friendly staff. Good central location. Stylish rooms.

Hotel does not have duvets for two persons. No wifi access in all rooms.

The hotel location is fine, the price/quality is also great. I can recommend for short stay/city visit.

The breakfast was good Plenty of space in room..