Good to know
|Distance to city centre||0.0 mi|
|Nearest airport||Auckland Intl|
|Distance to airport||11.1 mi|
|"Super friendly staff, very welcoming."||(in 300 reviews)|
|"Excellent location and helpful staff."||(in 306 reviews)|
|"Lovely room and great restaurant."||(in 239 reviews)|
|"Bad isolated against street noise."||(in 15 reviews)|
|"Very noisy at night."||(in 19 reviews)|
|"Room service food was poor"||(in 12 reviews)|
Time of year
Show reviews that mention
|bit pricey||in 53 reviews|
|comfy bed||in 39 reviews|
|cruise terminal||in 19 reviews|
|double glazing||in 8 reviews|
|great location||in 412 reviews|
|great view||in 105 reviews|
|heart of the city||in 7 reviews|
|noisy at night||in 82 reviews|
|ocean view||in 86 reviews|
|queen street||in 7 reviews|
|room service||in 35 reviews|
|sky bus||in 29 reviews|
|small room||in 415 reviews|
|staff were very friendly||in 381 reviews|
|street noise||in 68 reviews|
|valet parking||in 62 reviews|
|walking distance||in 21 reviews|
tired, loud and dirty
The Attica bar
It's pretty has-been and tired - the rooms are loud, not sound proof, dirty floors, rickety heaters and tired bathrooms.
This is a very old hotel with very small rooms but marketed as a luxury hotel. I would not stay there again
Very nice breakfast. Staff very helpful and pleasant. Good value for money compared to similar Auckland hotels although the room (standard room) was very small.
Nice hotel but not 5 star by European standards.
Great location within the city quality hotel would use again
Very noisy on Saturday night until 03.45 am Sunday morning didnt get much sleep
Location and reasonably good value.
Noise, was on low floor facing city and noise was disruptive at night when trying to sleep.
Located in the heart of the Auckland waterfront district and surrounded by designer boutiques and award winning restaurants of Britomart, Grand Mercure Auckland embraces all of these elements to tell the story of our uniquely diverse city. Our stories can be experienced from in room amenities through to iconic pacific art and dining menus. With 207 guest rooms, a dedicated conference floor and lifestyle spaces, Grand Mercure welcomes every traveller to explore the intimate ethnic mosaic of Auckland.
based on 6,752 reviews
Things to know
- Friendly service
- Great reception
- Professional service
Policies vary by room type and provider.
FAQs when booking at Grand Mercure Auckland
Where is Grand Mercure Auckland located?
Grand Mercure Auckland is located at 8 Customs Street East in Auckland CBD, 0 miles from the centre of Auckland. Queen Street Shopping District is the closest landmark to Grand Mercure Auckland.
When is check-in time and check-out time at Grand Mercure Auckland?
Check-in time is 14:00 and check-out time is 11:00 at Grand Mercure Auckland.
Does Grand Mercure Auckland offer free Wi-Fi?
Yes, Grand Mercure Auckland offers free Wi-Fi.
Does Grand Mercure Auckland offer free parking?
No, Grand Mercure Auckland does not offer free parking.
Does Grand Mercure Auckland offer free airport shuttle service?
No, Grand Mercure Auckland does not offer free airport shuttle service.
How far is Grand Mercure Auckland from the airport?
Grand Mercure Auckland is 11.1 miles from Auckland Intl. Grand Mercure Auckland is 57 miles from Great Barrier Island.
Can you bring pets to Grand Mercure Auckland?
No, pets are not allowed at Grand Mercure Auckland.
Does Grand Mercure Auckland have a pool?
No, Grand Mercure Auckland does not have a pool on-site.
Most popular landmarks
- Queen Street Shopping District 369 yd
- New Zealand Maritime Museum 0.3 mi
- Sky Tower 0.4 mi
- Albert Park 0.4 mi
- Viaduct Harbour 0.4 mi
- Aotea Square 0.6 mi
|Auckland Intl||11.1 mi|
|Great Barrier Island||57 mi|