Grand Mercure Auckland

8 Customs Street, Auckland 1010, New Zealand
+64 9377 8920

Cheapest
rate per night

8.6

Excellent
based on 1,073 reviews
Grand Mercure Auckland - Auckland, New Zealand
Wed 3/3
-
Thu 4/3
Compare vs KAYAK |

Provider Nightly total
Booking.com £85
getaroom £125
TripAdvisor £163
Booking.com
getaroom
TripAdvisor

Good to know

Value for money

7.7

Distance to city centre

0.0 mi

Location rating

9.4

Nearest airport

Auckland Intl

Distance to airport

11.1 mi

Rooms

Wed 3/3
Thu 4/3

Standard rooms

£85+

Bed type
Provider
Total stay + taxes & fees
Unknown
£85

Superior rooms

£125+

Bed type
Provider
Total stay + taxes & fees
Unknown
£125

Reviews

Pros

Cons

Traveller rating

596
221
55
16
1

Time of year

Traveller type

Show reviews that mention

+
  • Poor
    Jun 2015
    2.0

    tired, loud and dirty

    The Attica bar

    It's pretty has-been and tired - the rooms are loud, not sound proof, dirty floors, rickety heaters and tired bathrooms.

  • Excellent
    Jan 2017
    10.0

    - water pressure in shower - toiletries - staff - cleanliness and size of room - great view - great proximity to all

  • Excellent
    May 2016
    8.2

    Great location. Staff very helpful.

    Room small & needs updating.

  • Okay
    Nov 2010
    5.7

    The location of the hotel was excellent. It was very clean and the staff were friendly and efficient.

    It was impossible to keep the room cool. The air conditioning was inefficient and it always felt humid.

  • Good
    Nov 2010
    6.7

    great location to everything.great value for money.

    would prefer if there was free WiFi in the rooms.

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About

Overview

Set in lively Auckland CBD, just five minutes from Auckland Ferry Terminal, Grand Mercure Auckland offers a library, an express check-in and check-out feature and conference rooms. It is situated a brief stroll from Queen Street and Viaduct Basin.

There are a variety of amenities available to guests of the hotel, such as babysitting/child services, a 24-hour reception and valet parking. In addition, the multilingual staff are on hand to provide assistance. The hotel also features a well-equipped gym.

The elegant rooms at Grand Mercure Auckland have free wireless internet access, a flat-screen TV and a mini bar. They are air conditioned and offer an in-room safe, a private bathroom and a refrigerator.

As well as a sophisticated and relaxed bar, the hotel has an on-site restaurant serving international cuisine. Alternatively, there is a large selection of international restaurants nearby.

Grand Mercure Auckland is within walking distance of University Of Auckland, Skycity Auckland and Sky Tower. The hotel is also close to the area's well-known clubs and pubs, plus Auckland Town Hall is within walking distance.

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Air conditioning

8.6 Excellent

based on 1,073 reviews

8.9

Cleanliness

8.7

Comfort

6.7

Facilities

8.5

Food

Check in

14:00

Check out

11:00

Cancellation/pre-payment

Policies vary by room type and provider.

Amenities

Free Wi-Fi
Babysitting or child care
Electric kettle
Radio
Business centre
Wake-up service
Wi-Fi available in all areas
Internet
Terrace/Patio
Daily housekeeping
Disabled access
Roll-in shower
Fax/photocopying
Linens
Concierge service
Towels
Safety deposit box
Cribs available
Currency exchange on-site
Sea view
Seating area
Laundry facilities
Lift
Ironing service
Laundry service
Flat-screen TV
Meeting/Banquet facilities
Library
Free toiletries
Shampoo
Room service
Heating
Shower
Special diet menus (on request)
Face masks for guests available
Physical distancing in dining areas
Physical distancing rules
First-aid kit
Process in place to check health of guests
No smoking
Restaurant
Bar/Lounge
Express check-out
Body soap
Hairdryer
Fitness centre
Breakfast in the room
Screens or physical barriers placed between staff and guests in appropriate areas
Tea/coffee maker
Cable or satellite TV
Telephone
Use of cleaning chemicals that are effective against coronavirus
Carpeted
Air-conditioned
Newspapers
Toilet
Guest accommodation is disinfected between stays
Toilet paper
All plates, cutlery, glasses and other tableware have been sanitised
Pay-per-view channels
Safe
City view
Delivered food is securely covered
Dustbins
Food can be delivered to guest accommodation
Guests can opt-out of accommodation cleaning service
TV
Pets not allowed
Conditioner
Staff follow all safety protocols as directed by local authorities
Parking (surcharge)
Valet parking
Desk
Coffee shop
Private bathroom
Walk-in shower
24-hour front desk
Storage available
Private parking

FAQs when booking at Grand Mercure Auckland

Where is Grand Mercure Auckland located?

When is check-in time and check-out time at Grand Mercure Auckland?

Does Grand Mercure Auckland offer free Wi-Fi?

Does Grand Mercure Auckland offer free parking?

Does Grand Mercure Auckland offer free airport shuttle service?

How far is Grand Mercure Auckland from the airport?

Can you bring pets to Grand Mercure Auckland?

Does Grand Mercure Auckland have a pool?

Photos

Grand Mercure Auckland - Auckland - Lounge
All photos (30)
Grand Mercure Auckland - Auckland - Bedroom
Bedroom (10)
Grand Mercure Auckland - Auckland - Lounge
Lounge (3)
Grand Mercure Auckland - Auckland - Restaurant
Restaurant (4)
Grand Mercure Auckland - Auckland - Balcony
Balcony (1)

Location

Most popular landmarks

  • Queen Street Shopping District 369 yd
  • New Zealand Maritime Museum 0.3 mi
  • Sky Tower 0.4 mi
  • Albert Park 0.4 mi
  • Viaduct Harbour 0.4 mi
  • Aotea Square 0.6 mi

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