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|"Super friendly and helpful staff."||(in 221 reviews)|
|"Great location & very helpful staff!"||(in 201 reviews)|
|"Lovely room and helpful staff."||(in 188 reviews)|
|"The street noise was terrible."||(in 34 reviews)|
|"Needs better double glazing."||(in 7 reviews)|
|"Room service food was poor"||(in 19 reviews)|
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tired, loud and dirty
The Attica bar
It's pretty has-been and tired - the rooms are loud, not sound proof, dirty floors, rickety heaters and tired bathrooms.
the location and breakfast
position of room and having had to have shower cleaned before use
We chose the hotel because of its location. 10 minute walk with wheeled cases from the cruise terminal and slightly less to the ferry terminal. Also close to main shopping and business area, hop on hop off buses and eating establishments .Clean, comfortable and well equipped rooms. Friendly, helpful and knowledgable staff.
The staff were wonderful, especially Jana.
The cupboard space is vey small and the windows don’t open for some fresh air
Great staff and easy to check in. Room was clean and perfect for what was needed
Located in the heart of the Auckland waterfront district and surrounded by designer boutiques and award winning restaurants of Britomart, Grand Mercure Auckland embraces all of these elements to tell the story of our uniquely diverse city. Our stories can be experienced from in room amenities through to iconic pacific art and dining menus. With 207 guest rooms, a dedicated conference floor and lifestyle spaces, Grand Mercure welcomes every traveller to explore the intimate ethnic mosaic of Auckland.
based on 1,092 reviews
Value for money
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Most popular landmarks
- Queen Street Shopping District 369 yd
- New Zealand Maritime Museum 0.3 mi
- Sky Tower 0.4 mi
- Albert Park 0.4 mi
- Viaduct Harbour 0.4 mi
- Aotea Square 0.6 mi