Overview

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Hôtel Mercure Avignon Centre Palais des Papes

1 Rue Jean Vilar, 84000 Avignon, Provence-Alpes-Cote d'Azur, France
+33 4 90 80 93 00

£63+

Overall guest ratings

8.2/10 Excellent
Based on 1,024 reviews

Review highlights

  • 8.6
  • 8.5
  • 4.8
  • 4.0

Good to know

  • Great reception
  • Friendly service

Nearby

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    About

    Located in the center of town and with direct access to Place de l'Horloge, the Mercure Avignon Centre Palais des Papes hotel is in an exclusive location at the foot of the Palais des Papes, 2 minutes from the bridge and close to the train station. Meet your colleagues on the terrace during a business trip or discover the charms of Avignon with your family. This hotel offers comfortable rooms in a warm and relaxing atmosphere.

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    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Internet
    • Gift shop
    • Laundry service
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Business centre
    • Concierge service
    • Parking (surcharge)
    • Storage available
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    8.2 Excellent
    Based on 1,024 reviews
    • 8.6 "Great service."
      9.8 "98% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
      8.6 "86% thought the service was very professional."
    • 8.5 "Location is great."
      9.6 "96% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      8.5 "85% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.0 "80% thought it was easy to get to the train station."
    • 8.3 "Breakfast is good."
    • 8.2 "Food is delicious."
    • 4.8 "Rooms are not good."
      3.4 "66% said rooms were small."
      2.0 "80% thought they were poorly maintained."
      1.7 "Air conditioning was criticized by 83%."
      1.5 "85% found problems with the furniture."
      3.0 "70% were disappointed with the minibar."
      0.8 "92% thought the tv was sub-standard."
    • 4.0 "Not very comfortable."
      3.4 "66% said rooms were small."
      1.7 "Air conditioning was criticized by 83%."
    • 3.3 "Internet is poor."
      1.8 "82% said the wifi quality was bad."
    • 3.1 "Bar is disappointing."
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    Overall rating

    8.3 Excellent
    Based on 788 reviews
    • 8.6 "Great service."
      9.7 "97% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
    • 8.5 "Location is great."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.5 "Breakfast is good."
    • 5.0 "Rooms are ok."
      5.0 "Beds were acceptable for 50%."
      5.4 "For only 54%, the bathroom was ok."
      6.1 "Only 61% said the rooms were modern."
      5.2 "52% thought the bathroom was big enough."
    • 3.9 "Not very comfortable."
      3.2 "68% said rooms were small."
      1.9 "Air conditioning was criticized by 81%."
    • 3.2 "Disappointing internet connection."
      1.7 "83% said the wifi quality was bad."

    Overall rating

    8.0 Good
    Based on 112 reviews
    • 8.7 "Location is great."
    • 8.7 "Great service."
      9.9 "99% found the staff to be very friendly."
    • 8.2 "Breakfast is good."
    • 6.4 "Vibe was decent."
      5.7 "Only 57% thought, the hotel was modern."
    • 4.7 "Rooms are not good."
      3.5 "65% said rooms were small."
      2.1 "79% thought they were poorly maintained."
    • 4.0 "Not very comfortable."
      3.5 "65% said rooms were small."

    Overall rating

    8.0 Good
    Based on 10 reviews
    • 8.5 "Location is great."

    Overall rating

    8.2 Excellent
    Based on 112 reviews
    • 8.7 "Location is great."
    • 8.6 "Great service."
      9.9 "99% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
      8.5 "85% thought the service was very professional."
    • 8.1 "Breakfast is good."
    • 6.3 "Average cleanliness."
      5.9 "Only 59% said rooms were clean enough."
    • 6.0 "Vibe was decent."
    • 4.6 "Value below average."
    • 4.2 "Rooms are not good."
      3.1 "69% said rooms were small."
    • 3.9 "Not very comfortable."
      3.1 "69% said rooms were small."
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    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Great reception"
    "Friendly service"
    data provided by TrustYou

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