Decently priced. Although there seemed to be many visitors in the hotel it gave an impression of being deserted. Common areas like the Bar seemed closed.
English speaking friendly staff. Excellent meal from the restaurant. Short amble to the railway station or the city. Parking available - at a price. Excellent free indoor swimming pool etc. WLAN/internet cost € 8 an hour.Ok if on business expenses but outrageous compared to our 4 star in Eisenach where it was free and unlimited. Bought a watch from reception display but they couldn't find instructions or the case. Parking expensive compared to what I usually pay.
The staff was freindly and helpful with an excellent breakfast. The location was terriffic!
location, food, hospitality of staff
Close to everything in Goslar. Great restaurant in the hotel. Very comfortable and spacious room.
Good location in the other end of pedestrian zone in old town. Nice and clean rooms (at least business floor).
unfortunately during our stay the temperatures reached over 35 degrees and as the hotel didn't have air conditioning it was extremely hot and uncomfortable in our room, we opened the windows but then had to suffer the noise from outside including drunks coming home in the small hours. We had a young baby who couldn't sleep because of these reasons and so had to cut our stay short. Would go back but when weather much cooler!
Good location, good facilities.
Location is great, Hotel staff excellent, Use of pool and sauna
Location All beds are separate (no king or queen size beds) and very short (less than 1.9 meters). Rooms is not comfortable and old.Bathroom is very small even you are all alone in there =). Some smell in there.
Excellent hotel: Reinheid alom, mooie ruime kamer, voortreffelijke keuken met zeer gevariëerd ontbijt en caloriebeperkt heerlijk diner (weinig vet en koolhydraten). Ambiance en inrichting smaakvol. De gasten staan centraal bij het prima samenwerkende personeel. Persoonlijk hadden we geen interesse in de uitgebreide wellness-mogelijkheden. Wel misten we een zwembad.
Comfort and cleanliness, food of excellent quality,position in town very difficult to access-needs clearer maps for motorists.Car parking 10Euro/day-12 if the system is not explained.Pool would be nice.
brilliant range of food at breakfast, the way the tablecloths were changed after each table had been used, the pleasant decor in the public areas We did not learn any German at school and would have found it helpful if the dinner menus had been translated into English
The breakfast is fantastic. Lounge is good and there is welcome drink. The room is very nice and the bed is comfortable. The spa is great. It is next to shopping street. Staffs are very responsive and helpful. Some staffs does speak good english. This is the best stay of the whole trip. There is only one terminal at the lobby to access internet for free. The parking is very expensive.
Being in the centre of this wonderful ancient town, and being made to feel very comfortable. It was extremely clean and the rooms were large and beautifully decorated. A luxurious hotel. There was an unpleasant smell of drains in the reception area of the hotel, which is probably explained because of old sewerage systems, but wasnt noticeable anywhere else in the hotel.
Very good hotel in the middle of the city Wernigerode. Excellent breakfast and a la carte dinner Very difficult to find in the dark. The signs to the hotel should be illuminated.
All staff were very helpful and friendly No, it was superb
The Hotel is very good and exelent Access difficult- not sufficient direction signs
The location, right in the centre, within walking distance of everything Trying to find the hotel by car is tricky. City directions were not very good and sat navs useless
The hotel was wonderful and location was great. 'The breakfast was great...the only bad part was the dinner... restaurant food was overpriced for dinner and service was poor. They did not even ask if I wanted dessert or coffee and we could not get them to even come to the table to ask, we had to chase them down.
The Diners buffet and the breakfasts. That the hotel bar was closed ad2100 h.
The location of the hotel at the border of the old town.
We went for the most expensive room in the hotel, which was wonderful value for money, in a town that is sure to become a tourist hotspot. Excellent breakfast as well, only place I have seen that had vitamin tablets for the breakfast included Why have a cartoon painting of penises and vaginas in their most luxurious room! Ruined a very good stay. I have made a complaint regarding this and all they said was, oh we have an arrangement with the local art gallery. All the rest of the paintings were tasteful, just this one. I have no problems with paintings that are of naked people if they are true art and reasonably discrete, but this was macabre to say the least
the rooms were extremely clean and comfortable, there was an elevator which made things even nicer. riendly people.f
Goslar is a gorgious city with many old nice-kept houses. The hotel lays in walking distance to everything. The room was very nice and spacy. There was a fairly priced and spacy parking garage. Breakfast was very good, but not included in the room price.
This was our second stay at this hotel. It is very handily placed to the railway station and the old town. We thoroughly enjoyed staying here both times.
Nice atmosphere, high ceilings, wood furniture, good graphics in the corridors
Good localization. Friendly staff. Clean rooms and excellent breakfast buffet.
Easy parking near citycenter. Excellent breakfstbuffet. More information about the city aviable at the desk.
clean and quiet shower water
Breakfast is not included, and is offered for additional 13 euros per person. those who wish to have breakfast may find the total cost far less attractive when compared with other hotels around goslar.
We liked the town, the hotel was a bit basic A bit out of date
Conveniently located in a quiet neighborhood close to the old town. Plenty of free parking. Our ground floor room had a pleasant outside seating area. Room was on the small side and overall experience seemed more like a three star hotel.
Hotel had a pleasant swimming pool and sauna area which after a long days cycling was very much required. I did not particularly like that in a double room there were twin beds rather than a double bed
Very friendly staff. Clean rooms. Good facilities (swimming pool, parking space, garden, etc.)
the staff kindness and nice attitude, the comfortablr room and the parking facilities
Staff at check-in was extremely helpful and accommodating. Charged us 1.50 Euro for a map of the city.
Very nice and comfortable hotel, good and very friendly service
Good breakfast. plenty of parking with garage if required at extra cost. very good staff. not so good location within a housing estate.our disabled person within the group found his room to far away from all facilities inc car park.Rooms tired and ready for refit.No tea/ coffee in rooms.Generally not up to scratch for a holiday accomadation. Breakfast too dear if just wanting small snack should be a choice with cost reductions.
The staff were very professional/very courteous/very friendly/breakfast service was excellent.the staff were a credit to their profession.
Friendly staff, gorgeous room and bathroom, delicious breakfast buffet. Good location - only 5-10 mins walk to the Old Town. It was a shame that it did not have a restaurant, as it is always nice to have the option of eating at your own hotel. There are loads of good restaurants in walking distance though and the reception provided us with a map of the town so we could find our way around.
Friendly atmosphere from a very happy and attentive staff.
The staff were very helpful There was no terrace or garden in which to sit and relax
Staff were very helpful. Room was nice size, quiet and clean. Main issue with the hotel is the room price and the fact that the hotel does not meet normal four star standards. For example for our three night stay the bar and restaurant were not open and it was a long walk in heavy snow to the town centre. An additional 10 euros for breakfast is too much when paying such a high room price. There are far better value (comfort and price) hotels in Wernigerode.
The staff and the rooms where exellent
Clean, comfortable and well-kept. Looks like this hotel has been refurbished quite recently.
Charming half-timbered old building that has been nicely renovated. Very clean. Friendly staff. Breakfast was not included with the room.
the building and silance, sauna
Splendid location in Goslar. The restaurant was excellent. Our rooms were located in an odd part of the hotel, and we had go in several stairs.
Went to the Kloster; the countryside and the downtown area there was a show being filmed....a real pain
The location is wonderful (what a view out of the window, right onto a thousand years of history), the staff excellent, and the rooms romantic. What more can you want! Nothing.
Good location, nice breakfast Access by car not optimal, but we made it work.
Historic atmosphere Not enough water from shower
The location is just perfect, right at the market square and what a lovely building, the breakfast was great. We both had single rooms, which were clean and neat but small. We also thought the reception staff could have smiled a bit more and treated us a bit more as guests, but it was a minor thing and did not reduce the pleasure of staying at this great Hotel
well catered central location
Our room was comfortanle, large and had a lovely view of the Marktplatz and the charming glockenspiel performance.
Bathroom too small. Nowhere for wet towels.
the location, the aspect of the pool and the amazing breakfast
good service no
Excellent swimmimg pool Poor food
Good value for money for a family of 6 Poor selection at dinner buffet
The range of food at breakfast and the Bierstube restaurant for great value evening meals. Be aware that it is on top of a hill on the edge of Hahnenklee.
We were very happy for the facilities in the hotel, such as the swimming pool, the game room, the huge breakfast. It was very good for the kids, with the playroom and huge lobby and halls where they could run around.
Scenic location in the Harz mountains. Breakfast was quite nice.
Very friendly staff - made you feel at home - even though it could have been different at a large modern hotel none
We were made to feel very welcome and it was very relaxing. The pool area is very calming and tranquil but we were there at a quiet time and had it to ourselves! Would definately go back.
Convenience,cleanliness,excellent breakfast and attentive but not overbearing staff.
The rooms are well appointed and the hotel is in a nice location. The breakfast buffet is also very good.
Booked room with balcony, none available. Wireless internet indicated as available in rooms - does not reach rooms on 2nd and 3rd floors.
Very enjoyable stay at the hotel. It's only 5 mins walk from the centre. Some rooms have balconies with a great view of the castle. The staff were most pleasant. Breakfast was excellent with a large variety. The pool is a real added bonus. Highly recommended.
Nice castle view from twin room; good breakfast, nice spa
rode the railway none
good view through the window, nice sauna and swimming pool nobody spoke english
The peace and quiet in a good location with a splendid view of the castle. No
Wow, that pool and the heated seats were great! The walking trail outside was nice and the hotel is much prettier in person than online. No English but who cares! They were very accomodating.
Quiet location, good breakfast Steep stairs
Super breakfast,quiet yet convenient location for Goslar town.
Motorbikes could stay a safe place at night Quiet part of town
Wonderful location, in easy walking distance from the old town of Goslar. Was very nice that we could park right outside the door. Breakfast was very good. The phone in our room was out of order, which was a little inconvenient. But the owner let me call from the house phone at reception, so I was able to make a necessary call, just without privacy. Our room was a bit on the small side, because the bathroom was carved out of it. I suppose that goes with expecting modern conveniences in an old structure, though.
Good location with parking places not for all rooms but free parking on the street. Heating when necessary. Good breakfast.
Frau Kirchner and staff were friendly and helpful. Charming family owned atmosphere in beautiful old house with garden. Extremely clean and comfortable room. Excellent breakfast.
breakfast was good the beed was verry hard too hard in room nr. 12
The breakfast was great
Breakfast was very generous and good
nice welcome, friendly staff. free parking. Nice garden Breakfast finishes at 9.30 at weekends.
Lovely atmosphere - very clean and an excellent Breakfast ! No Mini-Bar
Friendly unique hotel, family run, away from the main town. 19 mins walk up a small hill. Food excellent value. Message good. Limited number of staff needed to do most jobs. A little more expensive than others in the Harz Mts but still good value and a unique, historial place.
Scenery inside and outside, peacefulness, atmosphere, closeness to nature and town at the same time
Room excellent Shower rather cramped
Nothing Service, facilities, accessibility of external calls was not possible, location was poor, overpriced & the decor was severely dated. Definitely would not stay again & would advise other colleagues to give this place a wide birth.
Everything about this hotel was great including the service, food and facilities.
Personnel really kind and dinner well prepared Need some reforms
The room was big, with seperate douche/toilet, very nice.The breakfast was excellent. The service in the restaurant was very slowly, and very hard to get in contact with.
Great access to center of town. Very comfortable hotel with an excellent breakfast. Staff were friendly and helpful.
Good location, high quality, good service and excellent breakfast.
location, early breakfast, good restaurant and high quality of meal
The hotel was centrally located and most suitable. The staff were most helpful and good humoured and nothing was too much trouble. Restaurant had very interesting food. The rooms were clean and spacious and the bathroom was good. The pillows were troublesome. They were large but the sort that were only suitable for those who lie on their back or stomach. Simply they were too thin even when folded double.There were no tea or coffee making facilities in the room however, I was able to persuade a restaurant member to provide a flask of hot water, a couple of tea bags and a drop of milk. This was provided on a tray which we carried up to the room.
Breakfast was nice. Large selection including warm food. A bit too expensive though at 13 euros per person. The spa area was crap. The saunas were not turned on. They gave us a room on the street side and the noise was so loud we could not sleep.
Clean, good breakfast, English speaking staff Additional tourist tax charged on the room was not made clear on website. Charging for bottled water in room was a bit greedy.
Very helpful hotelier.
friendly staff and good breakfast. we arrived very late at night and there were no possibility of late dinner
Excellent position in the town
breakfast buffet excellent.
The hotel is located right in the centre of the city close to everything – that was what we wanted – but even then there were very little noise from the traffic. The room was absolutely ok concerning size, cleaning and every thing else. Breakfast was also “on the top” which means the variations off different kinds of foods and the quality.
Great reception from staff, superb location, excellent daily breakfast, rooms very clean, and comfortable.
The central position of the hotel was verry good.
The friendly, very helpful staff. The perfect location--central and quiet at night.
A very friendly hotel of very good standard, situated with easy access to the town centre of Bad Harzburg. None
Very welcoming,helped carry luggage upstairs, good selection for breakfast, comfortable room, the use of a fridge and hairdrier The shower was a bit small and the shower curtain wrapped itself around you. Our room was on the 2nd floor and my husband is disabled so a lift would have been useful
Friendly welcome, good size room, some extra facilities i.e. mini bar. Excellent breakfast. Biker-friendly.
conveniently situated, friendly atmosphere no
This hotel was a very good deal and nicely situated. We rented mountain bikes and the staff helped us find an appropriate trail for our skill level. After walking on some of the many designated walking trails and biking we took advantage of benifit of a soak in the hot saltwater Sole Therm next door, included in the price of the room. Don't let the kitchy decor of their diningroom disuade you from eating there as well because we enjoyed the best meal we had on our trip there, the food was wonderful, fresh and well presented, and very reasonably priced, kudos to the chef