Overview

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Novotel Bangkok Fenix Silom

320 Silom Road, Bangkok 10500, Thailand
+66 2 206 9100

£47+

Overall guest ratings

8.2/10 Excellent
Based on 2,827 reviews

Review highlights

  • 8.7
  • 8.2
  • 5.3
  • 4.3

Good to know

  • Clean rooms
  • Good accessibility by car

Nearby

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    About

    Central to everything in Bangkok, Novotel Bangkok Fenix Silom is located near two BTS sky train stations - Surasak and Taksin station, a convenient location for both business and leisure travelers. Within walking distance to Jewelry Trade Center and Sathorn Pier. The hotel boasts 4-star comfort and practical facilities including gym with sauna and a pool. Stay connected with free WIFI service, enjoy delicious breakfast at The SQUARE restaurant or unwind with evening drinks at Stone Bar.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Night club
    • Safe
    • Sauna
    • Free parking
    • Designated smoking area
    • Storage available
    • Childrens programmes
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Game room
    • Cable or satellite TV
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Pets not allowed
    • Free valet parking
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    Reviews

    Guest reviews

    Overall rating

    8.2 Excellent
    Based on 2,827 reviews
    • 8.7 "Location is great."
      8.7 "Easily accessible by car, said 87%."
      8.7 "87% liked the proximity to shopping."
      7.1 "Near to public transport, according to 71%."
      7.9 "79% liked the proximity to sightseeing."
      8.6 "City centre within easy reach, said 86%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.5 "Good access to the airport, said 95%."
    • 8.2 "Breakfast is good."
    • 8.1 "Great service."
      9.2 "92% said the concierge service was amazing."
      10.0 "100% were happy with the shuttle service."
      8.0 "Management was excellent, said 80%."
    • 6.3 "Food is average."
      6.2 "Only 62% were satisfied with the menu."
      6.0 "60% thought the snacks were adequate."
    • 5.6 "Rooms are ok."
      6.6 "Only 66% said the rooms were modern."
      5.0 "Cleanliness of the bathroom was average, said 50%."
      5.3 "For only 53%, the tv was ok."
      5.9 "59% thought the minibar was ok."
    • 5.3 "Average amenities."
      5.5 "55% thought the building was acceptable."
      5.9 "For only 59%, the facilities were new enough."
    • 4.3 "Not very comfortable."
      2.8 "72% said rooms were small."
      1.9 "Air conditioning was criticized by 81%."
    • 3.9 "Internet is poor."
      3.4 "66% said the wifi quality was bad."
    • 3.4 "Pool is below average."
      1.5 "Dirty pool, said 85%."
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    Overall rating

    8.3 Excellent
    Based on 1,215 reviews
    • 8.7 "Location is great."
      7.7 "77% liked the proximity to sightseeing."
      8.6 "Easily accessible by car, said 86%."
      7.2 "Near to public transport, according to 72%."
      8.7 "87% liked the proximity to shopping."
    • 8.3 "Breakfast is good."
    • 7.9 "Good service."
      9.3 "93% found the staff to be very friendly."
      9.1 "91% said the concierge service was amazing."
    • 6.6 "Rooms are ok."
      6.8 "Only 68% said the rooms were modern."
    • 5.6 "Average amenities."
      6.1 "61% thought the building was acceptable."
      6.6 "For only 66%, the facilities were new enough."
    • 5.4 "Average comfort."
      6.1 "For only 61%, the noise level was all right."
    • 4.2 "Internet is poor."
      3.6 "64% said the wifi quality was bad."
    • 3.4 "Pool is below average."
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    Overall rating

    8.0 Good
    Based on 706 reviews
    • 8.7 "Good value."
      7.2 "72% were happy with the price of the breakfast."
    • 8.3 "Breakfast is good."
      7.2 "72% were happy with the price of the breakfast."
    • 8.3 "Location is great."
      8.7 "Easily accessible by car, said 87%."
      8.7 "87% liked the proximity to shopping."
      8.3 "City centre within easy reach, said 83%."
    • 7.8 "Good service."
      9.3 "93% found the staff to be very friendly."
      7.7 "77% thought the service was very professional."
    • 7.0 "Good cleanliness."
      7.1 "71% said rooms were clean."
      9.0 "90% thought it was clean."
    • 5.6 "Average amenities."
      5.9 "59% thought the building was acceptable."
    • 4.3 "Rooms are not good."
      2.2 "78% said rooms were small."
      3.4 "66% complained about the bathroom."
    • 4.2 "Internet is poor."
      3.7 "63% said the wifi quality was bad."
    • 3.5 "Not very comfortable."
      2.2 "78% said rooms were small."
    • 3.1 "Horrible pool."
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    Overall rating

    8.6 Excellent
    Based on 424 reviews
    • 8.7 "Good value."
    • 8.5 "Location is great."
      9.0 "Easily accessible by car, said 90%."
      8.3 "83% liked the proximity to shopping."
    • 8.1 "Great service."
    • 7.7 "Good breakfast."
    • 7.5 "Good vibe."
      8.4 "84% enjoyed the friendly atmosphere."
      7.4 "74% thought, the hotel was modern."
    • 6.3 "Rooms are ok."
    • 6.2 "Food is average."
    • 4.8 "Not very comfortable."
      3.3 "67% said rooms were small."
    • 3.7 "Internet is poor."
      3.3 "67% said the wifi quality was bad."
    • 3.2 "Horrible pool."
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    Overall rating

    8.4 Excellent
    Based on 480 reviews
    • 8.9 "Location is great."
      8.9 "89% liked the proximity to shopping."
      7.3 "Near to public transport, according to 73%."
    • 8.3 "Great service."
      9.0 "90% found the staff to be very friendly."
      8.5 "85% thought the service was very professional."
    • 8.0 "Breakfast is good."
    • 6.2 "Sufficient wellness & sports facilities."
    • 6.2 "Food is average."
    • 5.8 "Rooms are ok."
      6.0 "Only 60% said the rooms were modern."
    • 5.2 "Average amenities."
      5.4 "54% thought the building was acceptable."
    • 4.9 "Not very comfortable."
      2.9 "71% said rooms were small."
    • 3.8 "Pool is below average."
    • 3.8 "Internet is poor."
      3.3 "67% said the wifi quality was bad."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Clean rooms"
    "Good accessibility by car"
    data provided by TrustYou

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