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Pros: Flight crew helpful

Pros: staff quite friendly and helpful

Cons: the seat can not be adjusted, worst one I've seen all these years.

Cons: We paid $37 to check in 1 Baggage and the flight from SFO to Beijing had delivered the baggage in baggage claim area. We had to take Chinese Visa to get to the baggage, even-though it is a transit. We missed the next connecting flight to Shenzhen as it ate up all our time. Now have to travel in the mercy of the airlines for next flight. PLEASE MAKE SURE YOU LIST THAT "VISA NEEDED IF CHECKING IN BAGGAGE"

Pros: Crew served perfectly.

Cons: This flight was 13 hours delay. No any info and undated news from airport and Shenzhen airline. I was sitting in the airport for over 13 hours. NO food was supplied. All customers were desperate and annoyed.

Pros: crew are very nice, although we took off late in Beijing. we arrived on time in LAX. lots of legroom on this flight for a 5 foot tall lady. the previous airplane barely fits my 5 foot frame.

Cons: the bathroom would have been cleaned often or would have smelled better.

Pros: This flight was amazing and very easy.

Cons: Nothing.

Pros: The food was good.

Cons: Could have usb outlets for devices. Connecting flight could have arrived on time. Airline don’t lose your luggage.

Cons: Like

Cons: The food box had two bread items (a roll and a cake). I wish the food boxes were more diverse in nutrition.

Pros: For the price, expectations were exceeded. Food was adequate, entertainment was adequate (bring your own ear buds or headphones; older 2-prong connection so took a bit of wiggling to get sound from both ears), seats were adequate with a bit of legroom (I'm 6'-1" and fit okay, but with shorter legs)

Cons: It is a Chinese airline, so rules are very rigid (no handheld or earphones 30 minutes before landing, seatbacks up 30 minutes, etc.). Boarding was mass boarding for an A330.

Cons: Just be ready for a long day but I liked the airline. It was my first time flying China Eastern.

Cons: More in flight entertainment options.

Pros: On time. No problems

Pros: The crew and accommodations

Cons: Availability of vegan meals

Pros: The Crew were professional, friendly and comforting. The A380 Business Class is the best way to fly. Smooth journey, very comfortable reclining beds with enough room to within the bed area to move around with adequate space. The Wine list was excellent with a great choice and variety.

Cons: Nothing to do with the flight...but Qatar could have offered an airport hotel room to their Bus. Class passengers for the 9 hour delay....we did have the Lounge, but a shower, rest and comfort after another previous 5 hour 30 minutes flight from Athens 11.30am Start to 2.00am start from Doa.

Pros: Long flight, not so full, yet the crew was busy. Some green/trainee types waking us up to bring seat forward while serving meal to passengers on the rear row !! One said we dont serve wine with lunch - really! She did bring the wine 30 minutes later. But they were nice overall. Kept it clean. A+.

Cons: Nice if they offered/served drinks before meals

Pros: too short to judge, but arrived before schedule.

Cons: Too short to judge

Cons: flight delayed. final destination arrival was 9 hours after expected. no accomodation was given (i stayed in the airport for 9 hours and needed to sleep there)

Cons: We arrived at thé Gate 5mn later Thé Crew was Stellung our Senats in Front of US And they just told us It is too late !!! Very Bad impression of this Company As i was with my too childrens 15 and 11 years old... Thanks for your réponse Terry

Cons: The flight attendants are unfriendly. Food is the worst ever comparing with all airlines

Pros: Everything was fine except the fact that our flight was rescheduled on 24 hours earlier than the original one. It was extremely inconvenient.

Cons: When the airline interrupts your trip last minute and passengers are trying hard to adjust their plans it would be nice to have a little appreciation from the airline team. And they do not have to be rude to people who are asking to explain the reason of the changes.

Cons: Not much leg room on economy class. 200 $ extra makes the trip better

Pros: The food was amazing and the crew was great!

Cons: Boarding seemed a bit unorganized.

Cons: There was wery cold on the plane.

Pros: Crew, food, seats were great (my route was empty on the first flight, so I could lay down across other seats). They provided amenity kids even in economy class.

Cons: The connection was too tight. A staff member led us to a bus to the next terminal, but left at security without a word. I ended up running from security all the way to my gate, feeling I was going to miss my flight. They still had the gate open past the scheduled time, but wish I didn't have to run.

Cons: Excellent as usual

Cons: Not getting delayed for 2 hours and then missing flight and waiting 5 more hours to rebook. Disaster.

Pros: A vast amount of entertainment

Cons: Cabin crew was not the best. Some were very forgetful and did not return to provide us with drinks with our meal. Some did not ask passengers to raise their chairs during meal time and we were constantly forced to do it yourself.

Pros: Flight as such was good and smooth

Cons: Better food, but nowadays unless you fly on business or first you are doomed and cramped beyond belief, any improvement comes at a price

Pros: Speedy boarding process, good meal choices.

Cons: Plane was a little dirty. Entertainment was also a little limited in terms of new releases.

Pros: The crew was great!

Pros: I liked the window seat.

Cons: They didn’t talk much about the landing card.

Cons: The air conditioners fan was bad and they had to fix it in London which took over 40 minutes off travel time...we arrived much later than expected in Lagos

Pros: Helpful and kind crew

Cons: I wish there was WiFi

Cons: The website I booked on and the Delta phone line on the printed ticket said that I had baggage when it turns out that I did not according to the check in staff and they made me pay.

Cons: Delays, took my hand luggage into the hold,

Pros: All services

Cons: N/A

Pros: Crew was cordial

Cons: Check-in - it took 2 hrs to check our bags

Pros: Seats were super comfortable and on time arrival.

Cons: Food servings timings, were not matched with the New York time zone.

Pros: The crew was very nice and attentive to the needs of all, but especially to the senior citizens and families with small children.

Cons: The assignment of seats for the Gold card members.

Pros: The company of the 7 year old girl in the seat in front.

Cons: The late departure. Again. With no reason or meaningful excuse given. The bland and overcooked food. The lack of space for knees and shoulders even though I'm only 1m72cm.

Pros: in flight entertainment was really good

Cons: checkin luggage was terrible with more than half an hour wait although web checkin was already made

Pros: Price was really good

Cons: Flight was late then I missed the my next flight and there was not any other flight till morning and I have to stay at hotel was Oman arrange it but it was to much Hassal I faced and the people who was there to pick me from air port

Cons: The entertainment system was horrible.

Pros: Swiss is always excellent

Pros: The crew was polite and we arrived safely.

Cons: The seats are like torture devices. So small and uncomfortable. After 14 hours of travel, my knees were sore from jamming into the seat in front of me, and I'm only average height. When the person in front of you puts their seat back, their headrest is practically under your chin. A disgrace.

Pros: Friendliness

Cons: The boarding by groups could improve the process

Pros: Great entertainment and food- all excellent.

Cons: Uncomfortable, small seats in Economy.

Cons: We paid $37 to check in 1 Baggage and the flight from SFO to Beijing had delivered the baggage in baggage claim area. We had to take Chinese Visa to get to the baggage, even-though it is a transit. We missed the next connecting flight to Shenzhen as it ate up all our time. Now have to travel in the mercy of the airlines for next flight. PLEASE MAKE SURE YOU LIST THAT "VISA NEEDED IF CHECKING IN BAGGAGE" MISSED ALL FLIGHTS

Pros: We asked at the China air lounge if we could change seats to sit together, which they did.

Cons: Food quality (we did not eat a bite), space

Pros: The departure from Shenzhen instead a typical Hong Kong departure is good, also the cost was good

Cons: Airliner should offer something to cover the seat at busisnes class instead just the blanket as other airliner do. The policy of no eletronics during the flight is not ok

Cons: Forty minute delay boarding with no announcement of reason why

Pros: Good service, decent food, fair sized planes

Cons: All is good

Pros: NOTHING!

Cons: A HORRIBLE EXPERIENCE WITH FLIGHT NETWORK. I WILL NEVER EVER AGAIN BOOK MY TICKETS ON KAYAK.COM DESPITE MAKING AN ONLINE BOOKING THE PREVIOUS DAY AND RECEIVING BY EMAIL A FLIGHT CONFIRMATION BOOKING REFERENCE NUMBER, 6 HOURS INTO THE DEPARTURE, FLIGHT NETWORK TELLS ME THAT THE BOOKING IS CANCELLED AS THE AIRLINE COULD NOT CONFIRM THE BOOKING ! BEWARE, AS OUTSOURCING TRAVEL AGENTS ARE PLAYING GAMES !! VERY UNRELIABLE !

Cons: Firstly, the ticket I bought had a hidden stop that wasn't disclosed to me. I called and the representative said it is fine.

Pros: The departure from Shenzhen instead a typical Hong Kong departure is good, also the cost was good

Cons: Airliner should offer something to cover the seat at busisnes class instead just the blanket as other airliner do. The policy of no eletronics during the flight is not ok

Cons: Depart on time, missed my connecting flight

Pros: I made a pleasant flight with the kindness of the flight attendant.

Cons: I made a pleasant flight with the kindness of the flight attendant. However, I missed the connecting flight because the plane was late, and there are so many things that I regret as bleow,1. There was not enough help from the ground. 2. The plane didn't wait for a minute. 3.Unfriendly transfer cou

Cons: I missed the connecting flight because of the aircraft situation, but I had the following regrets. 1. There was not enough help from the ground. 2. The plane didn't wait for a minute. 3.Unfriendly transfer counter 4. It was too inconvenient to find and refit the luggage for about two hours.

Pros: Movie selection

Cons: Not having carts crashed into your knees

Pros: Return trip meal was significantly better than on the outbound leg.

Cons: Substantial condensation poured on me while taking off. The flight attendant wiped the surfaces, but seemed less concerned about me.

Cons: Rear business class seats don't recline much. Crew are surly! About what I expected. Not the airline I choose when I have a choice.

Pros: Fast flight. Less time laying over

Pros: good seat in business class. Outstanding crew.

Cons: The food for dinner was tasteless, and the breakfast was incredibly greasy.

Pros: The flight was one time for departure and arrival

Cons: Entertainment (i couldn't watch anything because my screen wasn't working

Pros: No significant problems, left on time and was uneventful!

Cons: My luggage was left at chicago airport ,so i had to go to bgw again and get it after a week ithe taxi cost me $100 I have the baggage claim can you refund that

Pros: Staff

Cons: Nothing for kids. First time i have seen that no toys for kids. No tv and entertaiment for adults

Pros: The crew and accommodations

Cons: Availability of vegan meals

Pros: Crew not as nice.

Cons: More hospitable crew

Pros: Crew was friendly.

Cons: Food

Pros: staff quite friendly and helpful

Cons: the seat can not be adjusted, worst one I've seen all these years.

Pros: Good service, decent food, fair sized planes

Cons: All is good

Pros: Only chose it for v price but it's a terrible airline.

Cons: Flight was delayed. Seats are so cheap that are super uncomfortable. Food is terrible.

Cons: Firstly, the ticket I bought had a hidden stop that wasn't disclosed to me. I called and the representative said it is fine.

Pros: Nothing

Cons: It was hot. Just horrible experience.

Pros: crew promptly answers call. very courteous. although we left PEK 40 mins later, we arrived in LAX on time. lots of legroom on this flight back to LAX for a 5 foot frame. a big plus

Cons: bathroom would have been cleaner and hoping to put some air freshener in the bathroom.

Pros: Nothing amazing

Cons: Flight was delayed for over an hour ,

Pros: Crew was ok but the seat was very uncomfortable.

Cons: Worst food in an international flight. Chances are I won’t be traveling by this airline again.