Overview

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Hotel Friends

2 Raina Kniaginia street, Bansko 2770, Bulgaria
+359 894 612 626

Call

+359 894 612 626

Overall guest ratings

7.7/10 Good
Based on 170 reviews

Review highlights

  • 9.0
  • 7.9
  • 7.4
  • 5.4

Good to know

  • Nice sauna
  • Accessible parking
  • Friendly service
  • Great reception

Nearby

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    Amenities

    • Car hire
    • Internet
    • Laundry service
    • Room service
    • Hot tub
    • Skiing
    • Bar/Lounge
    • 24 Hour Front Desk
    • Sauna
    • Free parking
    • Storage available
    • Free Wi-Fi
    • Non-smoking rooms available
    • Linens
    • Towels
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.7 Good
    Based on 170 reviews
    • 9.0 "Terrific location."
      7.1 "Great parking, according to 71%."
    • 7.9 "Wellness & sports facilities were pleasant enough."
      7.0 "70% loved the sauna."
    • 7.4 "Good service."
      7.4 "74% found the staff to be very friendly."
      10.0 "100% said the reception staff was great."
    • 6.0 "Rooms are ok."
      6.0 "Beds were acceptable for 60%."
      5.0 "For only 50%, the bathroom was ok."
    • 5.8 "Breakfast is mediocre."
    • 5.4 "Food is average."
      5.0 "Only 50% were satisfied with the menu."
    • 3.3 "Not very clean."
      4.0 "60% said rooms were dirty."
    • 2.5 "Disappointing internet connection."
      1.4 "86% said the wifi quality was bad."
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    Overall rating

    6.8 Good
    Based on 103 reviews
    • 8.8 "Location is great."
    • 7.5 "Wellness & sports facilities were pleasant enough."
    • 7.0 "Good service."
      6.8 "Only 68% found the staff to be friendly enough."
    • 6.2 "Vibe was decent."
    • 6.0 "Rooms are ok."
      5.0 "For only 50%, the bathroom was ok."
    • 5.9 "Food is average."
    • 5.6 "Breakfast is mediocre."
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    Overall rating

    8.0 Good
    Based on 66 reviews
    • 9.2 "Terrific location."
    • 8.2 "Very nice wellness & sports facilities."
    • 7.5 "Good service."
      7.7 "77% found the staff to be very friendly."
    • 7.3 "High comfort."
    • 6.2 "Rooms are ok."
    • 5.6 "Food is average."
    Hotel type
    Airport Hotel
    Guests think this is a perfect airport hotel.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Wellness Hotel
    Guests recommend this as a wellness hotel
    Good to know
    "Nice sauna"
    "Accessible parking"
    "Friendly service"
    "Great reception"
    data provided by TrustYou

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