Daily cleaning, installation of cabin HEPA filters on flights to Sofia
Ryanair, British Airways and Bulgaria Air have waived their change and cancellation fees on flights to Sofia. Confirm policies on booking site.
The cheapest airline ticket to Sofia from the United Kingdom in the last 72 hours was £17 one-way, and £121 round-trip on the route from Southampton to Sofia. The most popular route is from London to Sofia and the cheapest ticket found on this route in the last 72 hours was £33 round-trip.
In general from United Kingdom, Ryanair, easyJet and American Airlines fly the most to Sofia.
Sofia Airport is 4 miles from the centre of Sofia. View on map.
Sofia is served by Sofia Airport, also commonly referred to as Sofia, Sofia Intl. The airport code is SOF.
If you want to get into the city centre as quickly as possible, take Metro line 1 which will deliver you to the centre of Sofia in about 18 minutes. You can buy metro tickets from the machine at Sofia Airport Metro Station and it is advisable that you have Bulgarian currency on you as only one machine accepts credit cards.
Yes, there is a number of rental companies operating at both terminals and they are open until midnight. Some of the companies allow you to reserve a car in advance via internet, you can find the list of the rental companies at the Sofia Airport’s website.
There is a public car parking in front of the airport that is open 24/7 but keep in mind that there is no surveillance. There is also a parking garage connected to terminal 2 and the rates are the same for both options.
You can find a few basic shops selling convenience items, newspapers or souvenirs in terminal 1. If you want more shopping options, go to terminal 2 which has more shops with books, clothes, electronics and jewellery.
Sofia Airport is the base for Ryanair and Wizz Air, the most popular budget airlines in Europe which have frequent flights to Sofia from the UK. Keep your eye out for a range of great deals.
Bulgaria has restricted the entry of all travelers who are not arriving from Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, Greece, Hungary,, Latvia, Lithuania, Lithuania, Malta, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, or Sweden.
Nationals of the above countries and their family members may still enter Bulgaria.
Bulgarian nationals, permanent residents, and long-term residence permit holders may also enter the country. However, those arriving from risky countries are requested to self-quarantine for 14 days.
Nationals of Austria, Belgium, France, Germany, Iceland, Ireland, Italy, Liechtenstein, Luxembourg, the Netherlands, Spain, Switzerland, and the United Kingdom, and their family members may transit through Bulgaria to return to their countries of residence.
Nationals of Turkey, North Macedonia, Serbia, and Montenegro may also transit through Bulgaria to return to their countries of residence.
Healthcare professionals, transport personnel, diplomats, humanitarian aid workers, and military personnel may also enter the country.
All travelers arriving from Italy at Sofia airport (SOF) must fill out a questionnaire in the presence of a health inspector.
Bulgarian passports and national ID cards which have expired on or after March 13, 2020 will be considered valid with a prolongation of 6 months.
There are currently 47,357 active cases of COVID-19 diagnosed in BG and 16,609 deaths as of 5 May 2021
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to Sofia.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Sofia is likely to change within 7 days, so travellers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Sofia with an airline and back with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Sofia up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "EasyJet are generally efficient and feel like they have the passenger in mind."
Cons: "Not sitting cooped up in our seats waiting 45 minutes for a slot."
Pros: "It was a nice smooth journey. The Captain and Co-pilot were pleasant to talk to. The cabin crew were friendly and helpful and the cabin Manager, Holly, has an excellent Manor and smile. Her enthusiasm did not waver throughout the flight."
Cons: "Cheaper drinks"
Cons: "Arrived late, I lost my connection, costing lots of money"
Pros: "Appreciate that the situation with the Virgin flight meant that safety checks had to be completed before we could take off. Cabin crew were very chatty, but a free drink or packet if peanuts would have been appreciated. Had a similar delay with a BA flight in June and they gave us a soft drink from the bar as a gesture of goodwill."
Cons: "Once airborne, it would have been good if the pilot could have made up lost time and got us to Malta with less of a delay. Bloke next to me was downing beers and either had a stunning hangover or raging cold. His eyes were bright red and his breath was hideous. Made the whole flight a really unpleasant experience."
Cons: "Just not good enough for business travel. Stick to ahipping holiday makers who have a bit more flexibility on schedules!!"
Pros: "Good price"
Cons: "Minimal leg rooml"
Pros: "Scheduled to depart at 19.50, left at 01.50 and arrived in Barcelona at 5am."
Pros: "Similar to my last booking, EasyJet was unable to process my checkin. I will be adding this entire booking as part of my fraud claim against Kayak, which will include costs incurred for the two additional bookings I had to make."
Cons: "Nothing to add here"
Pros: "Easy checking in"
Cons: "Delays of 1.5hrs, slow food service onboard. Uncomfortable seats Typical easy jet"
Pros: "I am certainly purchasing speedy boarding again. Stress free!"
Cons: "Out of easyJet's control but air strikes in France resulted in an hour and 20 delay on the tarmac. The pilot was nice enough to let passengers view the cockpit which was a good way to help pass the time."
Pros: "The price of the flight"
Cons: "Flight delayed"
Pros: "Short flight"
Pros: "Delay in boarding for no explained reason"
Pros: "Daniel the long stay car park bus driver a real gem. he told us where he would drop us off, to ask anything we did not know ( that is if we knew we did not know) and best of all he told us were to find the pick up point when we returned."
Cons: "I did not like going to the long stay carpark north terminal it adds quite a few additional minutes on my journey, I usually use the LtP in south terminal . Also very few spaces left in zone Z even at 6 am!!! I only had hand luggage and I could not see any escalators so I had to wait for lift which was daft. Then as I had already checked in had to ask where to go next...."
Pros: "Ok flight"
Cons: "Speedy boarding was shambles"
Pros: "It's easyjet so no expectations really"
Cons: "Late take off with very poor info in the airport. On the flight it was impossible to tell what that air hostesses said. Apart from that it was Ok."
Pros: "The check-in and boarding were cery quick"
Cons: "The place seats were a bit dirty"
Pros: "Staff were lovely and very attentive, and frequently passed through with bags to collect rubbish so you didn't have to sit with it for hours. Overall it was a relatively comfortable flight despite being a bit on the cramped side. A female crew member handled a disruptive group promptly and very calmly during the safety demonstration which others may have just ignored."
Cons: "Seats don't recline and padding is very thin. Food is overpriced (£2.50 for a tea, £14 for bacon roll and drink with "free" crisps) brought my own food so wasn't an issue but it was extortionately priced and put me off buying any other snacks or drinks. No entertainment. Unfortunately boarding was late and a bit chaotic, which led to a half hour wait after flight restrictions were placed."
Cons: "The delay and the fact I didn't have a seat because of overbook!"
Cons: "Overbooked flight"
Pros: "Crew was ok"
Cons: "We waited 1.5 hour in the plane. They didn't even offer a glass of water. Also, they didn't let us take our luggage with us and when we went in there was a lot of space available in the cupboards above the seats."
Pros: "the plane was clean"
Cons: "Is it really necessary to charge for even water?"
Pros: "Quick simple process"
Cons: "Not very comfortable."
Cons: "Slow buses and delays getting on and off. Flight delayed by 30minutes. Luggage took an age to arrive"
Pros: "Efficient service"
Cons: "No sucked"
Pros: "Got to my destination"
Cons: "Said I could add hold baggage on line, but nowhere given an option to do so, so had tp pay twice as much at the airport."
Cons: "The flight was delayed, they changed the gate at the last minute I had to run fom One end of the airport to another. The food in the plane was not nice and expensive"
Pros: "Crew were friendly"
Cons: "Although I had a child and was at the boarding gate in time,boarding was a free for all. We were also left waiting in a doorway with baby in the cold and with the fumes of the plane. The food was good but although I was on the first few rows with one of the first to request food some of the selections were not available. The fold out tables were also very dirty and the plane was uncomfortably cold"
Cons: "The flight was 3 hours late; and there was no room for my cabin bag except at the back of the plan. Their cabin bag policy is not consistently applied"
Pros: "It's nice to have some snacks and food available"
Cons: "There was no fresh food available that didn't have milk or meat. That is, nothing for those who don't eat animal products. Only peanuts, pot noodles, etc."
Pros: "the crew was nice"
Cons: "Flight was canceled the information about the new flight was poor"
Pros: "It went fine. Did not have food though."
Cons: "The chairs are not comfortable"
Pros: "Absolutely no information given by airline staff or airport staff."
Pros: "We had 2 hours and 45 mins delay due to technical issues as they had to change 3 aircrafts before we start boarding..."
Pros: "Good all round."
Pros: "Everyone can has to put liquids and cream into a small bag, which is so unreasonable. All my liquids are less than 100ml, they forced me to throw many things away! I never had any flight experience like this before!"
Cons: "The answer I heard from the guy in the airport : "they should have tell you this in Israel"."
Cons: "Our return flight on Sunday evening from London Gatwick to Edinburgh was cancelled without any clear explanation. Customer service thereafter was poor."
Cons: "Two flights to Palma de Mallorca this week for two of us. Wednesday and Friday at the same time from Gatwick. Both late by exactly the same time but for different "reasons". Odd and annoying."
Pros: "Al went well - no props - arrival in time."
Pros: "Actual flight good and crew very friendly"
Cons: "Auto baggage check in appalling g and staff there to help - one was very rude but all did not have any solutions to practically anyone that had a problem and that was mist who we wotnessed"
Pros: "Easy and convenient"
Cons: "Clarity of front and rear entry instructions."
Cons: "Easy jest sold me ticket when wasn't sure they will have enough seats.after spending 3 hours to get to the airport and pass check in and security i have been told right on the front of the plane that there is no seat for me. They offered me next day flight from Luton when my original one was from Gatwick! They even didn't want to make refund and wanted to give me flight voucher.pleased after they have been told i will make a post in social media they made the refund. Never ever with Easyjet.no mayer how much will cost me!!!! Shame on you Easyjet!!!!!"
Cons: "Flight cancelled and rescheduled the next day Poor communication while waiting (17:35 flight, announced cancelled at 21:00, kept waiting at the gate for further instruction till 23:00) Awful experience with my 3 young kids"
Cons: "The food"
Pros: "I did not had a seat"
Cons: "I did not had a seat"
Pros: "Price of ticket"
Cons: "Seats are terrible."
Pros: "Courteous crew, polite and knowledge. Just wish they wouldn't talk so fast over the tannoy! :-)"
Cons: "To find a way to enforce people to only put their baggage in the compartments above their own seats. If i choose a front-row seat, I find that other passengers have filled the compartment despite sitting nowhere near the front. Given that you pay the most money for front-row/extra leg room seats..."
Pros: "Flight arrived"
Cons: "Flight left vaguely late, air stewardess disappeared into the cockpit for 50 minutes. Hmm, I wonder what she was doing in the cockpit. Whatever she was doing she wasn’t helping the cart so I only got my food 20 mins before landing approach. Air pressure was weird too, nice American lady next to me had problems with her ears more than usual."
Pros: "The flight arrived ten minutes early at our destination."
Cons: "Extremely small and uncomfortable seats even for a small person."
Pros: "I liked how the crew on the plane worked. Very nice."
Cons: "I didn't like the tedious boarding process when we were all herded into a very confined space. Also there was a cabin baggage issue that came up that might have been avoided if the new policy would have been made more obvious during the ticket purchase process."
Cons: "Unconfortable sears. The seats cannot be moved back. The table is too high. I have traveled a lot but never seen tables at this height (above the chest). No entertainment, no wifi, and no food, but that's ok. After all, it's a low cost floght although many other low cost companies have wifi and entertaonments via mobile devices."
Pros: "Easy to book. Comfortable flight."
Cons: "Would be good if there was complementary tea/coffee or water. People might then buy a snack to go with it."
Cons: "2 hrs late and we missed all our following connections as a result."
Cons: "You have to inform the customers, that company needs you to have a visa"
Pros: "Late over two hours due to late arrival of the plane and even so they board us for nothing cauosng us to wait withot bathroom sitta etc."
Cons: "Had to stand in the sun for about 30 mins waiting to board. Had to buy a bottle of water for £2.5 why can’t they just pour a glass of water or even sell at a reasonable price."
Pros: "There wasn't any delays, perfect landing"
Cons: "Last minute boarding change & overall 1 hr delay"
Cons: "My husband was seated in row 2 and I was seated in row 29, even though there were many spare seats in blocks of two and three that we could have been sat in; then I was forced to put my carryon luggage in the hold, meaning I had to wait ages at the baggage reclaim on arrival, and was late for my air BnB check in. When I booked my flight I deliberately chose not to check any luggage, spent time planning what to take so that it would fit in a carryon bag, and measured out my liquids into small bottles so that they passed the liquids restrictions: all effort and time spent in vain due to Wizz Air. I was furious!"
Pros: "Mobile app is very good, but just allow you to download boarding pass on PDF version right at the moment of the check in"
Cons: "They didn't let me flight. Even that I did the online check in 24 hours before they didn't send me the boarding pass on PDF format via email. Also there were no way to download it from the mobile app or the website. I was in the airport 2 hours before and they didn't want to print it for me even that I showed all the online check in confirmation. They requested that I pay €35 Euro for the airport print. I submitted a complain and hope to get a credit or refund. Confirmation code: L3QZWB"
Pros: "Excellent pilot"
Pros: "Pleasant staff."
Cons: "Plane was late and all passengers had to wait at the gate. Too many people for such a small area for that length of time."
Pros: "Purchased priority boarding for a change which was nice to be able to not have to jump in the queue quickly. Boarding was fine and the crew were very friendly and professional. The extra legroom seats over the wing provided a good extra space."
Cons: "The cleanliness of the plane was not good, the carpets were fraying and the seats were old and tired. The seats were positioned too upright and there was no option to recline the seat so it was a very straight seat for 2hrs on the flight."
Cons: "Very very routh unprofessionally and disrespectful check in person . I did not receive by boarding pass through the email and was charged with 35 euros to have my boarding pass printed ! The clerk raised his voice and was disrespectful to me and other customers. The flight itself was ok, nothing special but not bad either."
Pros: "Standard service , even was late come almost in time"
Cons: "Was a bit late"
Pros: "Flight was on schedule"
Cons: "No free drinking water"
Pros: "Absolutely nothing"
Cons: "I asked upon check in 2 times about my backpack, the representative said its ok 100% to take it on board. At the gate they suddenly say i need to pay now , left me no choice but to pay 60(!) poumd from a small bag!!! The gate representative, Rose is her name, seemed like just a sales person, she didnt even care what i said, and said “ its your fault and tour responsibility “. “Please pay or you wont be able to board” she said. Yes, like a bully, demanded for money, or else.... Worst service i had ever experienced in my 16 years of traveling."
Cons: "Lost our baggage, took a day to get it. Paying to sit next to your travel partner is ridiculous."
Pros: "The crew are always lovely,very professional,helpful and make us feel welcome"
Cons: "The gate number was displayed and all passengers made their way to the gate were we made to wait for about 30min before passport control took place,no information was provided as to what caused the delay;after the passport control we had to wait again for about 15min.The late take off resulted in me narrowly missing my train home"
Pros: "grea air line always on time staff are friendly"
Pros: "was on time"
Pros: "The flight was cheap and got you where I wanted"
Cons: "Make sure you queue early if you want to take your hand luggage on board, as if you are too late in the line they will make you check it into the hold at the last minute. I guess I should have realised that by how early people started queueing and the fact that they charge for checked in luggage."
Pros: "I liked that I got to my destination in one piece."
Cons: "The plane was creaky, there was a ton of turbulence, the flight attendants even got nervous which was very disquieting."
Pros: "The staff was fine. We arrived on time."
Cons: "These discount flights from Luton are packed with obnoxious, drunken Brits going on holiday in Hungary. In future, I will fly from Heathrow. Besides, by the time one pays all the little incidental fees at WizzAir, the cost is about the same as the legacy carriers."
Cons: "I wasn't to bucharest because on the phone the laidy said to me i can travel with my driving license because my id was lost and at the gate they stop me i lost all money from ticket plus transport to airport and back you should refound my money this company is the most worst company in the world"
Cons: "Terrible service and the fact that you can't check in st the airport without paying is absurd. Absolutely terrible. Implant policy"
Pros: "Wizzair suggestion to compensate us"
Cons: "The fact that they didn't notify us regarding the cancellation of the flight, and moved us to an earlier flight."
Cons: "Before bording a man ask me to gollow him to mrsire my bag and let me pau 40 pound because its litle bit biger than he want and let others pass woth biger bag ."
Pros: "NOTHING! !!! VERY POOR wizz air!!"
Cons: "Hi. I don't understand why I have to pay £31.50 for check-in???!! Why nobody send me email with this information? ?!! I fly on the regular basis, first time I have to pay with poor wizz air!! If I know that - I will use Heathrow airport and British Airways for my flight to Riga! "Cheap flights " with wizz air : ticket -£73.00 + check-in £31.50 + coach to Luton £13.00 + coach from Stansted £13.00 + VERY POOR SERVICE! !!! NEVER EVER !!! My last time! !!! I will say to ALL my friends and posted in Facebook, Twitter and Instagramm! !! It's - ROBBERY!!!!!"
Pros: "Facilities are terrible! It was like stepping back in time! To use this as a stopover, is a poor decision because this airport does NOT meet the brief and does NOT warrant being used for passengers. I’ve been very polite here, I have more choice words I could use"
Cons: "Nothing! To learn that Wizz Air ‘allowed’ cabin size is so tiny was really shocking! With All the other budget airlines, easyJet, Monarch & even Ryanair my cabin would’ve been fine. This is the same hand luggage I’ve been using using for many years."
Pros: "Everyone was really friendly and accommodating to my needs"
Cons: "40 minutes late taking off - sitting on the plane"
Pros: "nice servers"
Cons: "no kosher food for free"
Cons: "As Usual always late, left us sitting in a bus on the tarmac for ages in30 deg heat. awful. will never use again"
Pros: "Nice clean plane, friendly airline staff (as friendly as they get, we all know how they have that teflon attitude), OK food, I sat between 2 Bulgarian passengers which were very well behaved, one screaming baby nearby (as there always is) and no-one playing football with the back of my seat all the flight (you know who you are - hope someone does it to you), and no-one fidgeting all flight so all in all a good experience."
Cons: "Bit slow in opening the gate for people to get on. They expect to cram you like sardines on a hot staircase with no where to go when there is other people being checked in to board behind you, really stupid and possibly sadistic."
Pros: "Cost was ok but you get into the trap where every turn is a cost option. The cost can climb to the point where other scheduled flights compete."
Cons: "The web site is laborious. Checking in was 48hrs prior and frankly you should be able to choose what remaining seats are available as a no cost option. You can choose prior to the 48hrs at cost (i was never given option on a 3rd party site when i booked!) Checking in should be longer than 3 hrs! Because if you book a exec lounge which is air side you lose 1.5 hrs as a minimum in the process of checking in luggage and security checks. Lose .5 hr+ to go to gate and you get 1hr only when you pay for 3 hrs! Where is the sense in that? Its miss-selling at its worst as everyone is complicit. Flight left 20min late for no apparent reason Seats are a bit stone age and hard although only a short flight my ar*e went to sleep before I could"
Cons: "Hidden fees"
Pros: "No food or entertainment on this flight,"
Cons: "I found the luggage allowance confusing"
Cons: "I didn't eat No entertainment"
Pros: "I like the bubbly upbeat attitude of the flight attendants interacting excellently in English and other languages and also how they dealt with an angry passenger."
Pros: "Nothing at all... They were unfriendly and I missed my flight because of them. Lot money and time is gone"
Cons: "How they organized everything in this day!!!! 4th of July 2017 TERRIBLY Terrible"
Pros: "Nice new plane and caught up time even though it was late leaving left Luton late"
Cons: "Left late"
Pros: "Transparent fare, no frills and punctual."
Cons: "Hideous seats - seat backs don't decline which, combined with minimal legroom (even in "premium" section"), makes for a very uncomfortable flight."
Cons: "Randomly picked for paying a carry on fee. Misleading, expensive, and the feeling of being extorted. I will push for a refund."
Pros: "Flight empty, crew good."
Pros: "Everything was okay."
Cons: "I requested for assistance, for my little brother ( 1st time in Uk) Now this days they don’t got one because of Covid 19"
Cons: "Everything good"
Pros: "Actually getting on board!"
Cons: "The fact that something was clearly wrong before we started to go outside and when it was raining we were left outside with no apology at all and when we boarded the communication/apologies were scant"
Pros: "getting off"
Cons: "filthy plane, confused staff, cattle truck class. I bet people got comfier rides to aushvits. if only there were national carrier flying my route"
Cons: "Plane was late as most Ryanair flights in the afternoon are expected to be."
Cons: "My wife was not allowed to board the flight. because her passport expires in april, we was told by ryanair in a phone call that this would not be a problem,then when she tried to board she was refused. thanks ryanair you cost us a lot of money and caused a lot of stress. you just lost another customer. why not make it clear that a person needs 90 days on their passport if you are going to enforce these purile rules."
Cons: "Delayed an hour."
Pros: "Early arrival."
Cons: "Waiting in hallway and then tarmac to board."
Cons: "Delays, with poor comms. After advising of delays, they called us to form queues at the gate, but it was more than 1.5 hours before we started boarding. That’s 1.5 hours standing in line with no communication! No apologies from staff, and when we did start boarding a member of staff was so annoyed at some passengers who we’re in the wrong queue that they called out to the entire queue, (quote) ‘the little baby Jesus is sending you a sign so look to the heavens and you’ll see a sign which says priority to the left and non-priority to the rigjt, ok?’ Again, this is after keeping us queuing with no apologies and no refreshments for 1.5 hours. In all, we were three hours delayed, and not one member of staff even mentioned it. Staff on board were really poor also: huffing and rolling their eyes at passengers ordering food. Genuinely shocking service."
Pros: "Nice peeps"
Cons: "Obnoxious passenger on board"
Cons: "Lateness and the waiting in the area to board with about 6 other flights in a small area with confusing announcements"
Pros: "All is great. Just tired after a long day...."
Pros: "Airport OK. Efficient service. On time arrival."
Cons: "Gate area bit narrow and clumsy. Walk to plane. Deposit your own bag on large trolley outside plane due to opportunistic charging policy of RyanAir. Seat basic no recline. No seat pockets. No wifi. Still paying £200 return.."
Pros: "we did not receive the boading check in pass even we did an online check in and end up we have to pay 55pounds extra"
Pros: "Humor of the pilot"
Cons: "One hour delay, which we had to be in the plane, and was VERY hot inside, like 35C+ and more. Total inappropriate. Noise from passengers. Tight places between seats in front of me and me. Tight places on seats between me and next passenger next to me. FastTrack was not so fast, didn't felt it is something special and priority for me and my wife. Had to wait with the rest of the passengers."
Pros: "The price"
Cons: "The seats"
Pros: "All is well"
Cons: "More destination"
Pros: "The price. Period"
Cons: "Legroom non-existent. Sardines have more room in their can."
Cons: "Delayed, no info, bad service on board"
Pros: "Very unorganized and discretion about what was a carry on bag differed. I was charged an extrodinary fee while others did not."
Cons: "The plane was faulty so we had to change aircrafts and ended up leaving 2.5hours later than scheduled"
Pros: "Cheap and got to Madrid 15 mins early. You get what you pay for."
Cons: "Early Sunday fligh... took 30 mins to queue from motorway to Stansted terminal. If were checking in bag there was a big queue too (I didn't need to). The slowest part was airport security, allow extra 20 minutes at least to get through. Did priority boarding so we didn't queue to board and sat together and had room for our bags (some ended up at feet or in hold)"
Cons: "6 hour delay. 5 euro voucher - that could only buy water. But worse than that was the staff on board. Their rudeness was beyond belief. They: - Stood next to me and bitched about their job and people on board the flight - Laughed about a girl in front of me and her weight - Yelled at me for having my laptop open at the start of our decent (rather than ask me to close it) - Did not apologies once for the delay (which meant I missed a family members birthday) A formal complaint will be written."
Pros: "The air crew were excellent"
Cons: "Communications around boarding and gates was chaotic and our take off was delayed for over an hour. Staff were rude and unhelpful. They seemed confused themselves and found it difficult to communicate anything helpful to passengers"
Cons: "They took my cabin luggage to the cargo even though it is the right size due to no more space in over head compartment and I believe if they where strict about the size with the All Pax and only allowed one price each in the hand the compartments would have been sufficient. You need to make sure to ask pax to be at check in desk 2 hrs before dept during peak periods due to security takes longer time make the story short I was happy with the above all standards Abdullah Benafif."
Pros: "Still have not left London"
Pros: "Ryanair compares well with a lot more expensive airlines. It's not perfect by any means but it offers excellent value for money."
Pros: "The flight was on time"
Cons: "The boarding, I had priority boarding pass..I was so confused where to go"
Pros: "legs space"
Cons: "I hated the way people are processed at Stansted airport..... they seem to have invented several new ways to do things and I felt pretty much like cattle !!! The part inside the airplane were just fine....."
Cons: "Everyone, EVERYTHING, horrible customer service!!!"
Pros: "Just everything was so easy and straight forward. No issues and no hassles"
Pros: "I didn't like anything about the experience"
Cons: "Customer services aren't very helpful have a figure it out attitude. Don't tell you proper information. Not even employees to with customer demand. I will never ride with again!"
Cons: "The whole experience. Everyone we interacted with was just not nice or appreciative."
Pros: "The ride wasn't bumpy, The pilot was careful and the weather was nice."
Cons: "Not enough leg room."
Pros: "It was cheap"
Cons: "Unaware you were not allowed to take coffee on the jet bridge let alone the plane. I guess so you will buy theirs? Wish I had not spent 4 pounds on a coffee they confiscated."
Cons: "Charging me for not checking in online when I was not notified to so"
Pros: "Everything, price, knowledge, clean planes, great customer service"
Pros: "Food and entertainment was not part of the deal. Fine with me."
Cons: "Everything was fine. 15 minute early arrival."
Pros: "The team was nice."
Cons: "DELAY on this route is very normal appearance."
Cons: "Tight seating."
Cons: "seats are too crammed and uncomfortable"
Pros: "Love the price"
Cons: "Service can be improved upon"
Pros: "I do not like the idea not able to take my hand luggage on the plane"
Airlines flying to Sofia have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights to Sofia
Masks required on board, masks provided on flights to Sofia
Social distancing seating
Middle seats unavailable to book on flights to Sofia
Testing for antibodies, testing for symptoms for flights to Sofia
Waiving of change fees. Search flexible flights to Sofia