£15 Find Cheap Flights to Sofia – Compare and Save

This was managed by Bulgaria Air. Lots of confusion to whether we had tickets or not. Aegean Airlines also printed both our Aegean Airline and American Airlines flights on the same boarding pass. This caused multiple issues in the Sofia and Athens airports. We could not get a boarding pass from American Airlines since it was booked through Aegean. At passport control in Athens we were so delayed that we almost missed our flight. Passport control was not going to let us pass. They let us go when they announced our flight was boarding.

Bulgaria Air should stop using buses for boarding if possible. It is very inconvenient and delays the departure

Easy check in. Hot snack with wine if desired. Then chocolate, tea or coffee. Altogether excellent.

Seats are quite small, but due to the plane being empty we were aloud to switch seats to have more room

The water was handed out as we were entering the plane, instead of when we are set down and our hands are free of luggage. There was absolutely no food offered from Sofia to London, except a low quality chocolate, which was not delicious. The flight between London and Miami was ok, as far as service and food, but it was absolutely freezing, throughout the whole aircraft, especially in the back seats, I had to cover my head with a scarf, besides using the blanket and still I was feeling extremely uncomfortable. The passengers seating around me shared the same opinion. We did ask for something to be done about it. The gentleman did try to adjust it, but the effect last very short time, and towards the end of the flight it was extremely cold and blowing strong again ….

Had a lovely flight arrived 25 minutes early food was good staff we lovely.

Boarded and sat on plane for 3.5 hours before taking off, Updates infrequent and no refreshments offered.

I didn't have food, and there was no entertainment as it was a short haul flight, so can't comment on those, The head cabin crew member was addressing the passengers like a telesales person reeling off terms and conditions; we didn't understand a word he was saying. This is the second time this year we have flown with Ryanair, and both times we've had to carry our luggage downstairs to walk to the plane. As were both OAP's this isn't really acceptable. We have another flight booked for September to Lanzarote, so hopefully that will be better.

Smooth journey made good time. The aircraft was littered and did not look very presentable.

Flight was ok until there was a sudden juddering in the plane and a severe sudden loss of height. There were a lot of distressed passengers and not a single word was said by the pilot or crew.

Awful, the plane was on time but Ryan Air chose to use it for another flight that was running late to avoid the 3 hour penalty so our own flight was 1.5 hours late. This meant a 1 am scheduled landing became 2..30 and we missed our car hire which costs us an extra £300 to rebook - bloody shambles

Stuck on run way for 2 hours before takeoff - tractor breakdown

Enough seat availability for us to move a little and so sit together - but the flight was half an hour late

On time departure; arrived early into Faro. Air Malta operating flight, crew friendly and efficient.

The distance between seats was narrow. So my recommendation is to increase it

I canceled the flight but not wizz nor kayak replied to my messages. Worst experience from both

Everything was streamlined. Timely take off. Early landing. Great flight

Low-cost airline. Airbus A-320 and 321 series are not comfortable on flights taking more than 3 hours. Seats are uncomfortable. Very limited foot space, especially when having a bag under the seat in front of you.

Typical wizzair flight, nothing special , but as there were flight in the evening we got sandwiches with 50% discount. Terminal wizzair is using is awful. Separate from normal airport, no duty free and only one cafe. Also was late for more than 2 hours but we didn’t got any food or water vouchers.

Had to pay £45 to check in at the airport because I didn't check-in online at least 3 hours prior... and it wasn't mentioned on the booking / App (online check-in is only marked as "included service"). Upon landing, captain failed to land the first attempt and had to take off again for an re-attempt. Overall mid experience, would definitely pay a bit more at first to avoid this again.

Two of our boarding details were missing and they wanted to charge us 84 pounds for that, although it was totally their fault

Boarding was fine, crew professional but not very friendly. Seats are very tight & uncomfortable. 1h delay due to crew change and mechanical issues - no communication whats going on.

The flight was delayed again. I had a bad experience with Wizz Air, and I don't want to travel with them again.

Shambolic boarding with ZERO information on why there was a delay. Don't treat customers like sheep. Crew good. Aircraft new. Late departure with minimal information from flight deck.

The crew was not very friendly or did not seem like very approachable. The plane was quite dirty and it didn’t sound too good when landing.

As always, Lufthansa checked my carry-on luggage, even though I was in front of the line. No other airline in the world does this. It's so annoying and unnecessary. There was enough space for it in the overhead bin. It's a TUMI Continental Carry-On. If you have the chance, rather fly easyJet or Condor on this route.

Good communication via the app regarding the delayed departure. Uncomfortable seat for tall passengers. Could not straighten my legs.

3 4 3 seats are cruel, the average person should be able to fit in the seats and this was not the case. I was at an angle for hours just to remain in my seat .

Someone sat in my seat and this made boarding protracted and unpleasant. The stewardesses kept saying, “it is important that everyone be seated — or we will be further delayed,” but for a long time they did not tell me where to sit. At the end of the flight a baby screamed loudly for several minutes and it took ninety minutes (!) to get through EU passport and customs. We had to stand the whole time in a an overheated room. The seat on the plane was narrow. These things are not all Lufthansa’s fault but they made for a somewhat unpleasant trip.

Everything about the flight was excellent except for the fact that we had to wait one hour on the tar app and then I had to race to catch my connecting flight with the next stop

The agent, who took my mother to her gate, kept talking with one of her male coworkers and treating my mother like a sack of potatoes. She was ignoring my questions because she was too busy flirting with her male colleague. This was a very unprofessional behavior. We also had to wait for close to half an hour for an agent to arrive.

Very good flight, only problem is the boarding process where some peoples do not have manners and do not how to fly ( preparing your documents, oversized carry-ons, not understanding or feigning to not understand directives).

I really like it and travel to Europe and back with Lufthansa, but it is getting expensive, a bit beyond my me

Not available crew to load the luggage for all the passengers,comon situation for local European destinations , not acceptable situation, never Lufthansa again 😉 🙄

Flight was overbooked. Crew did a great job but passengers weren’t nice and really not patient. Flying in these times is not the best idea tbh.

Wonderful service and comfort. Attentive and careful. The food was also better than US carriers. Highly recommend

Very good baggage check and boarding pass service at Heathrow. Boarding was well organized, given the number of passengers. Food was very good. Cabin temperature was lower than expected and we were not prepared. Overall good experience.

better seats (very uncomfortable), access to wifi was a nightmare, and food was blah.

one meal and one breakfast or sandwich instead of two meals.

Many issues arose with the plane and after 3 hours of delays, we had to return to the London airport as the plane was unfit to cross the ocean. It was highly concerning that this aircraft was in operation with so many problems.

The onboard service makes it extremely difficult and slow to go to the toilet

The boarding process was a disaster. No one respects the boarding groups—tired old aeroplane. There are no sockets to charge phones. The cushion seats are ancient and hurts back and gluts

Amazing crew - they were exceptionally nice. From ground staff to the plane

Small overcrowded flight with limited overhead storage bins. The last row 30 has no windows. The aircraft has no entertainment system. The flight is 3+ hrs and is not a low-cost, but the free snack is a laughable size: a SINGLE bite soft cake/pie.

The seats were quite uncomfortable. I felt like I was leaning forward the entire time, which was quite bad for my neck.