Overview

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Suginoi Hotel
Top Family Hotel

1 Kankaiji, Beppu 874-0822, Japan
+81 977 241 141

£189+

Overall guest ratings

8.7/10 Excellent
Based on 4,643 reviews

Review highlights

  • 9.2
  • 8.5
  • 8.4
  • 7.0

Good to know

  • Nice building
  • Impressive bathroom
  • Great menu
  • Friendly service

Nearby

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    About

    When visiting Beppu, Suginoi Hotel is a great choice to consider. Guests can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with massages, body wraps, or body scrubs. There's an outdoor pool and a bar/lounge, and rooms get the details right with pillow menus and down comforters.

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    Amenities

    • Free Wi-Fi
    • Internet
    • Gift shop
    • Meeting/Banquet facilities
    • Game room
    • Hot tub
    • Indoor pool
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • Sauna
    • Fitness centre
    • Free parking
    • Non-smoking rooms available
    • Facilities for disabled guests
    • Child-friendly
    • Laundry facilities
    • Laundry service
    • Spa
    • Child pool
    • Beauty salon
    • Coffee shop
    • 24 Hour Front Desk
    • Safe
    • Pets not allowed
    • Train station shuttle
    • Designated smoking area
    • Storage available
    • Wedding services
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    8.7 Excellent
    Based on 4,643 reviews
    • 9.2 "Excellent breakfast."
    • 8.5 "Pool is good."
    • 8.4 "Very nice wellness & sports facilities."
    • 8.2 "Rooms are great."
      8.2 "82% were happy with the bathroom."
      9.1 "91% thought rooms were spacious."
      9.6 "96% thought the view was good."
      8.6 "86% liked the big bathroom."
    • 8.0 "Great service."
      9.3 "93% found the staff to be very friendly."
      9.0 "90% thought the service was very professional."
      9.5 "95% said the recreation staff was great."
      8.6 "86% were happy with the shuttle service."
      7.7 "77% said the booking process went smoothly."
      10.0 "100% were impressed by the laundry service."
      9.0 "90% found the restaurant service to be one of the best."
    • 7.0 "Good location."
      5.6 "Parking was ok, according to 56%."
    • 4.8 "Internet is poor."
      4.7 "53% said the wifi quality was bad."
    • 4.1 "Bar is not good."
      4.2 "Alcoholic drinks were awful, according to 58%."
      0.5 "95% said beverages were too expensive."
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    Overall rating

    8.7 Excellent
    Based on 1,067 reviews
    • 9.2 "Excellent breakfast."
    • 8.8 "Pool is good."
    • 8.5 "Food is delicious."
      8.6 "86% loved the menu selection."
      9.2 "92% enjoyed the side dishes."
      8.7 "87% loved the dining experience."
      8.4 "Yummy desserts, said 84%."
      9.4 "Beef and steak dishes were excellent, according to 94%."
    • 8.5 "Rooms are great."
      8.6 "86% were happy with the bathroom."
      9.1 "91% thought rooms were spacious."
      9.7 "97% thought the view was good."
      8.8 "88% liked the big bathroom."
    • 8.4 "Great service."
      9.1 "91% thought the service was very professional."
      9.3 "93% found the staff to be very friendly."
      9.6 "96% said the recreation staff was great."
      8.5 "85% were happy with the shuttle service."
      7.5 "75% said the booking process went smoothly."
    • 4.7 "Internet is poor."
      4.6 "54% said the wifi quality was bad."
    • 3.8 "Bar is not good."
      4.0 "Alcoholic drinks were awful, according to 60%."
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    Overall rating

    8.8 Excellent
    Based on 2,646 reviews
    • 9.2 "Excellent breakfast."
    • 8.8 "Pool is good."
    • 8.2 "Food is delicious."
      8.4 "84% loved the menu selection."
      8.9 "89% loved the dining experience."
      8.8 "Yummy desserts, said 88%."
      9.4 "Beef and steak dishes were excellent, according to 94%."
      9.5 "95% enjoyed the side dishes."
      9.0 "90% loved the pizza."
    • 8.1 "Great service."
      9.4 "94% found the staff to be very friendly."
      9.0 "90% thought the service was very professional."
      9.5 "95% said the recreation staff was great."
      9.0 "90% were happy with the shuttle service."
      7.2 "72% said the booking process went smoothly."
    • 8.0 "Rooms are great."
      8.2 "82% were happy with the bathroom."
      9.1 "91% thought rooms were spacious."
      9.5 "95% thought the view was good."
      8.5 "85% liked the big bathroom."
    • 6.7 "Location is acceptable."
      5.4 "Parking was ok, according to 54%."
      6.5 "Reasonably accessible by car, said 65%."
    • 5.3 "Average value."
    • 5.1 "Internet is average."
    • 3.9 "Bar is not good."
      3.9 "Alcoholic drinks were awful, according to 61%."
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    Overall rating

    8.7 Excellent
    Based on 928 reviews
    • 9.2 "Excellent breakfast."
    • 8.5 "Rooms are great."
      8.3 "83% were happy with the bathroom."
      9.3 "93% thought rooms were spacious."
      9.4 "94% thought the view was good."
      8.8 "88% liked the big bathroom."
    • 8.5 "Pool is good."
    • 8.3 "Food is delicious."
      8.3 "83% loved the menu selection."
      8.7 "87% loved the dining experience."
      8.6 "Yummy desserts, said 86%."
      9.0 "Beef and steak dishes were excellent, according to 90%."
      9.3 "93% enjoyed the side dishes."
    • 7.7 "Good service."
      9.1 "91% found the staff to be very friendly."
      8.9 "89% thought the service was very professional."
      7.8 "78% said the booking process went smoothly."
      9.5 "95% said the recreation staff was great."
      8.6 "86% were happy with the shuttle service."
    • 6.8 "Location is acceptable."
      5.4 "Parking was ok, according to 54%."
    • 5.5 "Average cleanliness."
      5.2 "Only 52% said rooms were clean enough."
    • 5.2 "Average value."
    • 5.1 "Internet is average."
    • 4.1 "Bar is not good."
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    Hotel type
    Wellness Hotel
    Guests recommend this as a wellness hotel
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Nice building"
    "Impressive bathroom"
    "Great menu"
    "Friendly service"
    data provided by TrustYou

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