Overview

Our website uses cookies for technical, analytical and marketing purposes. Here is more information. If you agree to this, just keep browsing. close

Paragon Hotel

145 Alcester Street, Birmingham, B12 0PJ, United Kingdom
+44 121 627 0627

£29+

Overall guest ratings

4.8/10 OK
Based on 3,635 reviews

Review highlights

  • 6.9
  • 6.6
  • 5.0
  • 4.9

Nearby

    show all

    About

    At Paragon Hotel, you'll be within a 10-minute drive of Bullring Shopping Centre and International Convention Centre. Guests looking for a bite to eat can check out The Naylor Bar, which serves British cuisine. There's a bar/lounge, and rooms offer flat-screen TVs and free WiFi.

    Less More
    Hotels.com

    Amenities

    • Free Wi-Fi
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • No smoking
    • Bar/Lounge
    • 24 Hour Front Desk
    • Free parking
    • Storage available
    Less More
    Reviews

    Guest reviews

    Overall rating

    4.8 OK
    Based on 3,635 reviews
    • 6.9 "Location is acceptable."
      5.1 "Parking was ok, according to 51%."
    • 6.6 "Service is ok."
      6.6 "66% said the reception staff was ok."
      5.0 "50% thought the management was tolerable."
      6.3 "Hotel security was average, thought 63%."
      5.8 "Only 58% were satisfied with the booking process."
      5.0 "Only 50% found the restaurant service to be good."
      5.7 "57% found the room service acceptable."
    • 5.7 "Food is average."
    • 5.0 "Breakfast is mediocre."
    • 4.9 "Bar is not good."
      4.6 "Alcoholic drinks were awful, according to 54%."
      1.7 "83% said beverages were too expensive."
    • 4.7 "Internet is poor."
      3.9 "61% said the wifi quality was bad."
    • 3.7 "Vibe wasn't good."
      2.7 "73% criticized the unstylish hotel."
      4.9 "For 51%, the lobby entrance was sub-standard."
      4.4 "Unfriendly atmosphere, according to 56%."
    • 3.5 "Bad amenities."
      3.4 "66% thought the building wasn't nice."
      4.9 "For 51%, the lobby entrance was sub-standard."
      0.8 "92% thought the facilities needed updating."
      3.6 "64% didn't like the architecture."
      0.6 "94% complained about the elevator."
    View all review categories

    Overall rating

    4.5 OK
    Based on 1,672 reviews
    • 7.2 "Good location."
      9.7 "City centre within easy reach, said 97%."
      10.0 "100% thought parking was inexpensive."
      9.2 "92% liked the proximity to shopping."
    • 6.4 "Service is ok."
      6.3 "63% said the reception staff was ok."
      6.3 "Hotel security was average, thought 63%."
      5.0 "50% thought the management was tolerable."
    • 5.7 "Food is average."
    • 5.3 "Bar is ok."
    • 5.1 "Internet is average."
    • 3.5 "Vibe wasn't good."
      2.2 "78% criticized the unstylish hotel."
      4.9 "For 51%, the lobby entrance was sub-standard."
      4.2 "Unfriendly atmosphere, according to 58%."
    • 3.1 "Terrible amenities."
      3.4 "66% thought the building wasn't nice."
      4.9 "For 51%, the lobby entrance was sub-standard."
      0.7 "93% thought the facilities needed updating."
      3.6 "64% didn't like the architecture."
      0.7 "93% complained about the elevator."
    • 2.5 "Awful rooms."
      2.7 "73% complained about the bathroom."
      2.0 "80% didn't like the uncomfortable beds."
      2.3 "77% said rooms were dirty."
      0.6 "94% thought they were poorly maintained."
      2.6 "74% had problems with the shower."
      1.8 "82% said rooms were small."
      1.9 "81% said the bathroom was dirty."
      1.6 "84% found problems with the furniture."
      3.1 "69% thought the tv was sub-standard."
      2.8 "For 72%, the rooms looked old."
      1.7 "83% criticized the small bathroom."
    • 2.0 "Quite uncomfortable."
      2.0 "80% didn't like the uncomfortable beds."
      1.8 "82% said rooms were small."
      2.1 "79% thought it was too noisy."
      1.7 "83% criticized the small bathroom."
    • 1.9 "Generally quite dirty."
      2.3 "77% said rooms were dirty."
      1.2 "88% thought it was rather dirty."
      1.9 "81% said the bathroom was dirty."
    View all review categories

    Overall rating

    5.0 OK
    Based on 327 reviews
    • 6.7 "Location is acceptable."
    • 6.6 "Service is ok."
    • 4.7 "Bar is not good."
    • 4.4 "Internet is poor."
      3.7 "63% said the wifi quality was bad."
    • 3.1 "Awful rooms."
      3.2 "68% said rooms were dirty."
      3.2 "68% complained about the bathroom."
      3.1 "69% didn't like the uncomfortable beds."
      0.8 "92% thought they were poorly maintained."
      3.0 "70% had problems with the shower."
      1.5 "85% said rooms were small."
      2.2 "78% said the bathroom was dirty."
      3.0 "For 70%, the rooms looked old."
      2.2 "78% found problems with the furniture."
    • 3.0 "Horrible vibe."
      2.3 "77% criticized the unstylish hotel."
      4.4 "For 56%, the lobby entrance was sub-standard."
    • 3.0 "Terrible amenities."
      2.9 "71% thought the building wasn't nice."
      4.4 "For 56%, the lobby entrance was sub-standard."
      3.1 "69% didn't like the architecture."
    View all review categories

    Overall rating

    4.0 Mediocre
    Based on 181 reviews
    • 7.1 "Good location."
    • 6.3 "Service is ok."
      5.7 "57% said the reception staff was ok."
    • 4.8 "Internet is poor."
      4.0 "60% said the wifi quality was bad."
    • 4.2 "Bad amenities."
      4.1 "59% thought the building wasn't nice."
    • 3.9 "Vibe wasn't good."
    • 3.1 "Awful rooms."
      0.9 "91% thought they were poorly maintained."
      2.4 "76% said rooms were dirty."
      3.2 "68% complained about the bathroom."
      3.0 "70% didn't like the uncomfortable beds."
      2.8 "72% had problems with the shower."
      2.2 "78% found problems with the furniture."
      3.2 "68% thought the tv was sub-standard."
    • 2.7 "Quite uncomfortable."
      3.0 "70% didn't like the uncomfortable beds."
      1.7 "83% thought it was too noisy."
    View all review categories

    Overall rating

    5.0 OK
    Based on 1,454 reviews
    • 7.6 "Good service."
      8.1 "81% found the staff to be very friendly."
    • 6.8 "Location is acceptable."
    • 5.7 "Food is average."
    • 5.0 "Breakfast is mediocre."
    • 4.9 "Bar is not good."
    • 4.3 "Internet is poor."
      3.8 "62% said the wifi quality was bad."
    • 4.2 "Vibe wasn't good."
      3.3 "67% criticized the unstylish hotel."
      4.5 "Unfriendly atmosphere, according to 55%."
      4.7 "For 53%, the lobby entrance was sub-standard."
    • 3.2 "Terrible amenities."
      3.1 "69% thought the building wasn't nice."
      4.7 "For 53%, the lobby entrance was sub-standard."
      3.4 "66% didn't like the architecture."
      0.7 "93% thought the facilities needed updating."
    View all review categories
    data provided by TrustYou

    Recent reviews

    Find reviews that mention
    More
    More

    Photos
    Map

    Map

    Close