Overview

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ibis Birmingham New Street Station
Top Business Hotel

Ladywell walk, Birmingham, B5 4ST, United Kingdom
+44 121 619 9000

£44+

Overall guest ratings

8.0/10 Good
Based on 3,396 reviews

Review highlights

  • 8.8
  • 8.7
  • 7.8
  • 3.7

Good to know

  • Clean rooms
  • Friendly service

Nearby

    show all

    About

    Ibis Birmingham Centre New Street hotel is located within the lively Arcadian Centre in Birmingham's Chinese Quarter, 5 minutes' walk from New Street Station, 2 minutes from Bullring Shopping Centre and directly next to the Hippodrome Theatre. There is convenient public transport access to NEC and very easy acess to ICC. All 159 bedrooms offer air cooling, freeview TV and free WiFi.

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    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Car hire
    • Internet
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • No smoking
    • Restaurant
    • Bar/Lounge
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Business centre
    • Laundry facilities
    • Air-conditioned
    • Parking (surcharge)
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.0 Good
    Based on 3,396 reviews
    • 8.8 "Location is great."
      9.7 "97% liked the proximity to shopping."
      10.0 "100% thought it was easy to get to the train station."
      9.9 "99% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      8.6 "Near to public transport, according to 86%."
    • 8.7 "Great service."
      9.6 "96% found the staff to be very friendly."
      7.0 "70% said the reception staff was great."
      8.4 "84% thought the service was very professional."
      7.3 "Hotel security was great, thought 73%."
      10.0 "100% found the restaurant service to be one of the best."
    • 7.8 "Internet works."
      7.0 "70% said the wifi quality was great."
      10.0 "100% thought it was a great value."
    • 7.0 "Good breakfast."
    • 5.0 "Rooms are ok."
      5.6 "Only 56% thought the shower was ok."
      6.9 "Cleanliness of the bathroom was average, said 69%."
      5.6 "For only 56%, the tv was ok."
    • 3.7 "Not very comfortable."
      2.2 "78% thought it was too noisy."
      0.9 "91% said rooms were small."
      0.2 "98% criticized the small bathroom."
      1.8 "Air conditioning was criticized by 82%."

    Overall rating

    8.2 Excellent
    Based on 1,799 reviews
    • 9.2 "World class service."
      9.7 "97% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
      8.5 "85% thought the service was very professional."
      7.8 "Hotel security was great, thought 78%."
    • 8.9 "Location is great."
      9.8 "98% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
      9.8 "98% enjoyed the restaurants & bars nearby."
    • 7.8 "Internet works."
    • 7.4 "Good breakfast."
    • 6.5 "Average value."
    • 5.8 "Rooms are ok."
      5.8 "Only 58% thought the shower was ok."
    • 4.5 "Not very comfortable."
      2.8 "72% thought it was too noisy."
      0.8 "92% said rooms were small."
      0.2 "98% criticized the small bathroom."
      2.3 "Air conditioning was criticized by 77%."
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    Overall rating

    8.2 Excellent
    Based on 373 reviews
    • 9.1 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% liked the proximity to sightseeing."
      9.9 "99% enjoyed the restaurants & bars nearby."
    • 8.9 "Great service."
      9.7 "97% found the staff to be very friendly."
      8.7 "87% thought the service was very professional."
      7.1 "71% said the reception staff was great."
    • 7.9 "Internet works."
    • 7.1 "Good breakfast."
    • 6.9 "Average amenities."
      6.9 "69% thought the building was acceptable."
    • 5.1 "Rooms are ok."
    • 3.6 "Not very comfortable."
      1.0 "90% said rooms were small."
      2.6 "74% thought it was too noisy."
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    Overall rating

    7.0 Good
    Based on 101 reviews
    • 8.8 "Location is great."
      9.9 "99% enjoyed the restaurants & bars nearby."
    • 8.6 "Great service."
      9.5 "95% found the staff to be very friendly."
    • 7.2 "Good breakfast."
    • 4.5 "Rooms are not good."
      3.4 "66% complained about the bathroom."
      1.0 "90% said rooms were small."
    • 3.4 "Not very comfortable."
      2.0 "80% thought it was too noisy."
      1.0 "90% said rooms were small."

    Overall rating

    7.9 Good
    Based on 1,120 reviews
    • 8.6 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
      8.5 "85% thought the service was very professional."
    • 8.3 "Location is great."
      10.0 "100% thought it was easy to get to the train station."
      9.9 "99% enjoyed the restaurants & bars nearby."
      9.8 "98% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
    • 7.4 "Internet works."
      10.0 "100% thought it was a great value."
    • 6.5 "Average value."
    • 5.8 "Breakfast is mediocre."
    • 5.4 "Rooms are ok."
      5.6 "Only 56% thought the shower was ok."
      6.5 "Cleanliness of the bathroom was average, said 65%."
    • 4.4 "Not very comfortable."
      2.4 "76% thought it was too noisy."
      1.4 "86% said rooms were small."
      0.2 "98% criticized the small bathroom."
      2.1 "Air conditioning was criticized by 79%."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Clean rooms"
    "Friendly service"
    data provided by TrustYou

    Recent reviews

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