Overview

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Palace Hotel - The Hotel Collection

Palace Road, Buxton, SK17 6AG, United Kingdom
+44 129 822 001

£48+

Overall guest ratings

7.4/10 Good
Based on 3,378 reviews

Review highlights

  • 9.4
  • 6.3
  • 4.9
  • 4.7

Nearby

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    About

    The Palace Hotel Buxton & Spa is a great choice for a stay in Buxton. Guests can visit the spa to indulge in massages, body wraps, or facials, and Dovedale Restaurant serves breakfast and dinner. Other features of this upscale hotel include an indoor pool, a bar/lounge, and a health club.

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    Hotels.com

    Amenities

    • Fitness centre
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Wi-Fi
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Laundry facilities
    • No smoking
    • Cable or satellite TV
    • Air-conditioned
    • Coffee shop
    • Free babysitting/child care services
    • Parking (surcharge)
    • Steam room
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    7.4 Good
    Based on 3,378 reviews
    • 9.4 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.7 "97% liked the proximity to shopping."
    • 6.3 "Service is ok."
      5.1 "Only 51% thought the service was professional."
      5.8 "Housekeeping was ok, according to 58%."
    • 6.2 "Breakfast is mediocre."
    • 5.7 "Average value."
    • 5.5 "Average amenities."
      5.4 "54% thought the building was acceptable."
    • 4.9 "Not very clean."
      4.2 "58% thought it was rather dirty."
      2.5 "75% said the bathroom was dirty."
      1.1 "Unclean dining area, according to 89%."
      2.9 "Dirty pool, said 71%."
    • 4.7 "Bar is not good."
      2.7 "73% said beverages were too expensive."
      2.9 "Bar service was unacceptable, according to 71%."
    • 4.2 "Disappointing food."
      3.7 "63% did not like what was on the menu."
      2.1 "79% did not enjoy the desserts."
      3.1 "The price was too high for 69%."
      2.9 "For 71%, the dining experience was not enjoyable."
      0.6 "94% found the side dishes unedible."
      3.3 "67% were unsatisified with the snacks."
      1.1 "Unclean dining area, according to 89%."
      2.9 "71% did not like the vegetable dishes."
      2.7 "73% said the pork dishes didn't taste good."
    • 4.1 "Rooms are not good."
      2.2 "78% complained about the bathroom."
      1.1 "89% thought they were poorly maintained."
      3.1 "For 69%, the rooms looked old."
      1.4 "86% found problems with the furniture."
      3.0 "70% had problems with the shower."
      2.5 "75% said the bathroom was dirty."
      1.8 "82% thought the tv was sub-standard."
      0.3 "Air conditioning was criticized by 97%."
      0.0 "100% were disappointed with the minibar."
      2.2 "78% were unsatisfied with the kitchenette."
    • 0.9 "Disappointing internet connection."
      0.5 "95% said the wifi quality was bad."
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    Overall rating

    7.5 Good
    Based on 2,601 reviews
    • 9.4 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% thought it was easy to get to the train station."
      9.8 "98% liked the proximity to shopping."
    • 6.3 "Service is ok."
      5.0 "Only 50% thought the service was professional."
      5.7 "Housekeeping was ok, according to 57%."
    • 6.1 "Breakfast is mediocre."
    • 5.9 "Average value."
    • 5.5 "Average amenities."
      5.4 "54% thought the building was acceptable."
    • 4.9 "Not very comfortable."
      2.9 "71% thought it was too noisy."
      0.4 "Air conditioning was criticized by 96%."
    • 4.9 "Vibe wasn't good."
      2.4 "76% criticized the unstylish hotel."
    • 4.8 "Not very clean."
      4.4 "56% thought it was rather dirty."
      2.2 "78% said the bathroom was dirty."
      1.1 "Unclean dining area, according to 89%."
      3.0 "Dirty pool, said 70%."
    • 4.6 "Bar is not good."
      1.9 "81% said beverages were too expensive."
      3.2 "Bar service was unacceptable, according to 68%."
      4.8 "Alcoholic drinks were awful, according to 52%."
    • 4.0 "Disappointing food."
      3.3 "67% did not like what was on the menu."
      2.1 "79% did not enjoy the desserts."
      3.4 "The price was too high for 66%."
      2.6 "For 74%, the dining experience was not enjoyable."
      0.6 "94% found the side dishes unedible."
      3.2 "68% were unsatisified with the snacks."
      1.1 "Unclean dining area, according to 89%."
      3.1 "69% did not like the vegetable dishes."
    View all review categories

    Overall rating

    7.6 Good
    Based on 337 reviews
    • 9.5 "Terrific location."
    • 6.2 "Service is ok."
      5.0 "Only 50% thought the service was professional."
    • 6.1 "Breakfast is mediocre."
    • 5.8 "Average value."
    • 5.8 "Average comfort."
      5.7 "Only 57% said rooms were big enough."
      6.4 "Beds were acceptable for 64%."
      5.6 "56% thought the bathroom was big enough."
    • 5.3 "Vibe was decent."
      5.7 "Only 57% thought, the hotel was stylish."
    • 4.9 "Bad amenities."
      4.8 "52% thought the building wasn't nice."
      2.0 "80% thought the facilities needed updating."
      3.0 "70% didn't like the architecture."
    • 4.7 "Bar is not good."
    • 3.8 "Disappointing food."
      3.5 "65% did not like what was on the menu."
      2.0 "80% did not enjoy the desserts."
    • 0.8 "Disappointing internet connection."
      0.4 "96% said the wifi quality was bad."
    View all review categories

    Overall rating

    6.2 Good
    Based on 33 reviews
    • 9.5 "Terrific location."
    • 6.4 "Service is ok."
    • 5.9 "Average amenities."
      5.7 "57% thought the building was acceptable."
    • 5.1 "Average comfort."
    • 4.9 "Vibe wasn't good."
    • 3.6 "Rooms are not good."
    • 1.1 "Disappointing internet connection."
    View all review categories

    Overall rating

    7.3 Good
    Based on 405 reviews
    • 9.3 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
      9.6 "96% liked the proximity to shopping."
    • 6.7 "Service is ok."
      5.6 "Only 56% thought the service was professional."
    • 5.9 "Breakfast is mediocre."
    • 5.5 "Average value."
    • 5.3 "Average comfort."
      6.4 "Beds were acceptable for 64%."
      5.1 "Only 51% said rooms were big enough."
      5.2 "52% thought the bathroom was big enough."
    • 4.9 "Not very clean."
      2.6 "74% said the bathroom was dirty."
      3.8 "62% thought it was rather dirty."
    • 4.7 "Bar is not good."
    • 4.6 "Disappointing food."
      2.2 "78% did not enjoy the desserts."
      4.0 "60% did not like what was on the menu."
    • 4.0 "Rooms are not good."
      2.2 "78% complained about the bathroom."
      1.4 "86% thought they were poorly maintained."
      2.6 "74% said the bathroom was dirty."
      3.1 "69% had problems with the shower."
      1.2 "88% found problems with the furniture."
      3.3 "For 67%, the rooms looked old."
      0.3 "Air conditioning was criticized by 97%."
      1.8 "82% thought the tv was sub-standard."
    • 0.8 "Disappointing internet connection."
      0.5 "95% said the wifi quality was bad."
    View all review categories
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