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Pros: The Check in LADY was amazing

Cons: On the flight they wouldn't offer me alcohol, even though the lady next to me had a mimosa?

Pros: Nothing! Absolutely nothing!

Cons: My flight Paris/London/Manchester?Chicago was the mos impleasant experience I ever had. On July the flight was schedule for 9...pm then delayed for two hours because of a fire, other passengers said, in London. At around 11pm, we were asked to line up for boarding. We stayed on line for an hour and fnally to be told the flight was cancelled. We were treated less than animals by British Airway. No ACCOMODATION!!!!!!!! No ACCOMODATION!!!!!!! We slept on benches at the airport. To be fair to you, I will not recommend British Airway to anyone.

Cons: I was in Business Class. The pillow appeared to be used on the flight from London to Antigua so i threw it on the floor in front of me. You would think with coronavirus it would be sealed like on American Airlines. No sandwiches or anything except some nuts and a small diet coke. I had to ask for a second one. It appears they only care about the people from London. Deplaning was from the middle door and it was a free for all. They have no idea about service well at least not in this leg.

Pros: everything was fine. uneventful

Cons: food

Pros: Impressive service... amazing crew, very friendly and professional

Pros: Usual faultless KLM experience

Cons: Nothing.

Pros: Terrific hot breakfast in bus. class

Cons: Window did not darken like the others.

Pros: Crew is excellent, polite and personal!

Cons: Plane is super old and outdated. Comfort seat is not, comfortable, very tight. TV screen is not good quality, with the old controls on a handset. No touch, no 1/8 inch audio jack (it has the old 3 holes one). Wifi for streaming freezes every other second. Just make a face lift to the plane, everything else is good.

Pros: Klm's consistantly high standards in everything they do.

Cons: Nothing

Pros: Perfect

Cons: Nothing. Flight was amazing

Pros: Comfort

Cons: Wifi on klm

Pros: Yes

Cons: Nothing. Flight was amazing

Pros: Cabin crew were excellent. At the end of the flight they let my airplane-loving son go into the cockpit, sit in the first officer's chair for a photo and even press a couple of control buttons (safely on the ground of course)

Pros: everything was fine. uneventful

Cons: Food

Pros: Crew professional and courteous. Smart looking cabin

Cons: Boarding process slow and boarding groups in illogical order.

Pros: Crewwere polite and competent. Seats felt a little cramped.

Cons: A refund. I could not fly due to coronavirus. I tried to cancel and they would not let me.

Cons: A refund. I tried to cancel but.they would not let me.

Pros: Everything

Cons: Crew

Pros: Crew was attentive - the service from SJC is much better than SFO - less crowded etc. New 787 and Premium Econ is great.

Pros: Efficient and friendly approachable staff.comortable seats..nice selection of refreshments .

Cons: If you could keep your handbag with you as well as hand luggage .

Pros: Competent crew

Cons: Very late

Cons: Security check protocols and stuff didn’t helped to process the access caused me my flight lose. I missed the flight and didn’t travel

Pros: On time, clean on the plane.

Cons: Air line was fine but there was a big queue for security for everyone at the airport, was slow going through there, probably took at least half an hour. Only got to gate just before closing as did other passengers on the flight. A member of staff near the gate was impatiently telling people to hurry up but we could n't help being delayed at the security check.

Cons: Was good flight overall, clean, friendly staff,

Pros: Standard seat. Crew engaging and entertaining without compromising safety or comfort

Cons: Everything optimal

Pros: Crew was very nice and the plane was comfortable

Cons: There were no outlets nor entertainment, and boarding was a little long

Pros: Comfortable flight. Generally good service.

Cons: I was made to put my hand luggage in the hold and yet there was plenty of space overhead. While it didn't delay me much it was rather cumbersome.

Cons: From terminal to terminal... the worst airlines and experience. Flight delayed, crew unprofessional and boarding horrible.

Cons: Baggage reclaim very slow

Cons: We were stuck in the runway for an hour before taking off. I was late for my connection.

Cons: It is very uncomfortable to fly 5 hours on a seat without the possibility to lean back. The fixed back of the seat might be acceptable on short flights, but not on a 5 hours flight.

Pros: the length of the flight and check in was fast with the machine

Cons: the boarding was chaotic, the airport and airline staff were confused and disorganized, the flight was delayed, we had to walk on the tarmac which was completely open to the street (I could have just walked straight to the plane without going through the airport at all basically), the leg room inside the plane is so tight that my knees were almost touching the back of the seat in front of me and I am only 5 feet tall, a bottle of water was 6 British pounds which is a ridiculous price, the landing was less than stellar

Pros: I was expecting EasyJet to run late and the crew to be overworked and rude, but they were like Southwest Airlines in the USA, very nice and on-time.

Cons: This applies to all airlines: crack down on travelers trying to bring to much cabin luggage! Also, travelers should have to first use the bin space above their seat before using some other bin space. Many people in the back of plane cram their cabin luggage into the first bins they see so they don't have to carry it from the back.

Pros: seats were spacious. Crew was courteous

Pros: Crew were amazing arrived early

Cons: In flight entertainment

Pros: Quite frankly, I did not like nor was I amazed by the flight overall. The flight was 80 minutes late w/o any giudense by any easyjet airport staff. Passengers were left on their own to figure out things. Gate change w/o enough notice. Easyjet rented another company's airplane. Landing was horrible.

Cons: Everything should've been planned better.

Cons: There is no space for legs. The food quality is poor. No entertainment at all

Cons: We were stuck in the runway for an hour before taking off. I was late for my connection.

Pros: Flight crew was great. Enough leg room

Cons: Seats that recline

Cons: It would be nice if at least snacks and a cup of water were provided.

Pros: Crew was friendly and everything was perfectly on time!

Cons: Enternteiment and seats

Pros: Plane was clean

Cons: Food could be better!

Cons: We were stuck in the runway for an hour before taking off. I was late for my connection.

Cons: Baggage reclaim very slow

Pros: Staff ok

Cons: I HOUR DELAY

Cons: check in was a nightmare it took over an hour of being pushed without anyone controlling the queue

Pros: quick entry - but it was not a full flight!

Pros: Nothing it was delayed by over an hour and there was ZERO on ground or in air rebooking support or information at all! Ground crew were useless and rude. No one was there to navigate us through a delay that you all caused. We were traveling with 5 children and there was zero sense of urgency. We missed our connecting flight as a result as did the 100+ other passengers on this flight. How could BA not notify it’s partner AA to delay the connecting transatlantic flight as a result of its 1hr long delays? Horrid!

Cons: Nothing it was delayed by over an hour and there was ZERO on ground or in air rebooking support or information at all! Ground crew were useless and rude. No one was there to navigate us through a delay that you all caused. We were traveling with 5 children and there was zero sense of urgency. We missed our connecting flight as a result as did the 100+ other passengers on this flight. How could BA not notify it’s partner AA to delay the connecting transatlantic flight as a result of its 1hr long delays? Horrid!

Pros: All good

Cons: Free cup of tea!! Perhaps lightly more leg room

Pros: Great crew

Cons: Very old entertainment system

Pros: everything was fine. uneventful

Cons: food

Pros: The crew were gracious and attentive to keeping us hydrated in Economy.

Cons: The seats were uncomfortable on this full flight, the food was average.

Pros: No and no.

Cons: Very crowded in.club class. Way lower standard for business class as compared to the other airlines.

Pros: Plane was clean

Cons: Food could be better!

Pros: Plane is clean and comfortable. Boarding was great.

Cons: Staff was lacy and rude to another customer. She told the passenger she wasn’t walking to the back of the plane to get her a paper cup.

Pros: I really enjoyed the ease of boarding and how smooth the flight went. The airline crew was friendly and the food was great.

Cons: I wish that I was informed ahead of time that SAS GO LITE flights do not include check-in baggage. I ended up paying $109 instead of $60 because I was unaware that the fees change the day of departure. This upset me.

Pros: food good

Cons: techical problems announced AFTER plane was fully boarded, took 1-1/2 hours with no refreshments offered except the water bottles at seat. However, captain did make periodic announcements as to progress of repairs.

Pros: comfortable plane

Cons: small pastry with coffee

Pros: Very comfy seats.

Pros: Crewwere polite and competent. Seats felt a little cramped.

Cons: I was in Business Class. The pillow appeared to be used on the flight from London to Antigua so i threw it on the floor in front of me. You would think with coronavirus it would be sealed like on American Airlines. No sandwiches or anything except some nuts and a small diet coke. I had to ask for a second one. It appears they only care about the people from London. Deplaning was from the middle door and it was a free for all. They have no idea about service well at least not in this leg.

Pros: The crew were gracious and attentive to keeping us hydrated in Economy.

Cons: The seats were uncomfortable on this full flight, the food was average.

Pros: smooth flight

Cons: not a lot of leg room. Took a while to board.

Pros: We were able to leave the country quickly.

Cons: It was freezing on the plane.

Cons: I needed wheelchair assistance due to a back injury. The person that picked me up at the aircraft from London was terrific, l was taken to the terminal and told that another team member would take me to the aircraft. No one showed up until the aircraft was fully boarded, then he left me at the beginning of the ramp instead of wheeling me to the aircraft. I was very disappointed! I was so disappointed I didn’t wait for a pickup at the airport in Amsterdam. I regret it, because I’m in so much pain!

Cons: The drop down food trays were dirty and we had to ask an assistant to clean them. The light refreshments were served late - we were landing just as they were handing out the drinks.

Cons: Plane was late taking off, Crew did not provide water when requested. They were busy with beverages that they could sell at a cost.

Cons: A refund. I could not fly due to coronavirus. I tried to cancel and they would not let me.

Pros: The Check in LADY was amazing

Cons: On the flight they wouldn't offer me alcohol, even though the lady next to me had a mimosa?

Pros: The crew were gracious and attentive to keeping us hydrated in Economy.

Cons: The seats were uncomfortable on this full flight, the food was average.

Pros: Almost nothing on this flight.

Cons: Boarded on time then 40 minute delay before take off. After we landed the plane came to a sudden stop and the Captain told us the lights to guide us to the appropriate place were not working this was a long delay. When we got to the disembarking area we had another long wait and the reason was due to the bridge not working,eventually we went out the back of the plane. The most unbelievable problem was the announcement just before take off that both rear toilets were out of action,since the flight was late this was an issue and I do not believe that both toilets could be broken more likely that there was no person available to clean them.

Pros: The Check in LADY was amazing

Cons: On the flight they wouldn't offer me alcohol, even though the lady next to me had a mimosa?

Pros: The fact that the flight was short and not full. Crew were pleasant and business like

Cons: There was nothing to not like

Cons: They made me checkin a small bag

Pros: everything was fine. uneventful

Cons: food

Cons: cramped and very warm

Pros: The crew was fabulous. Very helpful and upbeat!

Cons: The food wasn’t very good.

Pros: Crew were impressive bcos they looked fresh after 11 hours. Seating was very comfortable as whole rows were empty so you could stretch, and no waits for the loos. Entertainment monitors were the updated kind, also a plus, I really enjoyed switching from movies and tv to the flight graphics.

Cons: The tv news on BBC was 1 week old.

Pros: Very quick flight :)

Cons: The flight was cancelled and we were asked to leave the departures lounge. There were no Logan Air ground staff actually working so we relied in the customer services desk at the airport to give us direction on what to do, and we were told that we would be eligible for compensation. I have now been told ( almost 2 months later) that the flight was only delayed and not cancelled so we are not getting a compensation payout to cover the huge additional cost I had to spend to fly another airline to get me to Aberdeen. Awful customer service, unreliable flights

Pros: They are great at service and care of their passengers. Their staff always go out of their way to make sure of comfort. Loganair seems one of the few to still give a beverage and a snack with purchase of ticket (wonderful). I am super thankful of well trained staff and their knowledge on luggage and sizing on the smaller planes especially when traveling to and from larger planes. I never had any issues with being able to take my backpack on or being asked to check it as it carried my laptop & wallet...unlike other airlines of similar size running to & from SYY.

Cons: That I could not find any Tunnocks Cream Wafers in a retail store to purchase after only the caramel wafers.

Pros: The staff was reasonably pleasant

Cons: The flight was four hours late. There were no announcements so passengers waited in a cold, damp terminal area where there was active construction. The peopeller plane was noisy and there was no storage. They had to check my small bag and then left it on the wet tarmac where my clothes were stained. FLybe is notoriously bad. They certainly lived up to their reputation

Pros: Crewwere polite and competent. Seats felt a little cramped.

Pros: Capt informative pertaining to delay

Cons: Had to pay for drinks and food

Pros: it was short flight therefore no time for food of entertainment

Cons: The food was fantastic also the crew.