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Overall great! Staff were fab and food looks lovely - I'll try it on the return trip!

Long wait to get through security at Aberdeen!

Efficient service and arrived ahead of time

Cramped seating

Checked in . Boarded .took off .. smooth flight.landed fun began .

less pricey and going to London city airport was good

they demand that headphones are not be used until the seat belt sign comes off. that's almost the whole time, on a short flight.

it was short flight therefore no time for food of entertainment

Cabin crew were excellent. At the end of the flight they let my airplane-loving son go into the cockpit, sit in the first officer's chair for a photo and even press a couple of control buttons (safely on the ground of course)

New plane

Some passengers a bit too noisy.

Price and reliability. Ryanair remain my airline of choice.

Onboard sale of scratch cards. You are still asking for a rating on food and entertainment - you should offer "No Opinion"

Shared cab to the station. Great sandwich..swift efficient flight. Easy

No problems what so ever. Landed 20 mins early. Whats not to like.

Some airlines make me wish I had taken a bus instead. The people who work for flybe have restored my faith in domestic flying in the UK; and if the same attitude prevails for international routes then I shall gladly choose flybe where possible.

It was cheap

The plane really small and noisy

Quick boarding, when it did eventually happen, almost 45 minutes late, due to late arrival of incoming flight.

I didn't like arriving at a different terminal and then having to walk through long corridors for nearly 10 minutes. I didn't like having to wait over 40 minutes for my baggage in a hall where the lights kept being turned off and on. I didn't like that there was no official there to apologise and offer some compensation, even in the way of a coffee voucher. I didn't like the fact that the luggage customer service guy couldn't get anyone in loading to answer his call, and that his only option then was to fill out a report. Not really much help to the guy whose wheelchair had so far failed to materialise. I didn't like the total lack of explanation or apology when it became clear that our luggage had seemingly been loaded on a later flight and that we were waiting for that plane to land. I didn't like that there are about 10 seats in the entire baggage hall, totally inadequate when a flightfull of people is waiting. Finally, I didn't like that it took 80 from the plane landing to my leaving the car park.

WE were delayed by a computer breakdown at Check in followed by the Captain informing us that some passengers had not turned up but their luggage was on board. We waited for a physical check on boar and then left the stand to taxi away only to be informed by the Captain that the luggage was still on board! We thentytaxied back to the stand for a fw more minutes to be told everything was correct.The passengers and luggage were matched.

friendly personnel

boarding procedure

My seat..... No row in front of it. Crew were excellent. Friendly and professional Had a TVs show I've been wanting to see, Blackish, which we don't get in the Uk

Choice of films. I've seen a lot of them and the rest were awful Why do flights always serve chocolate biscuits, chocolate ice cream, chocolate cake? Strawberries,carrots and humous, grapes, olives, would make a nice alternative for example. Hot food boring, tasteless

Friendly flight attendants. Quick delivery of luggage to reclaim areas at both airports.

The lengthy delays. Both flights were delayed to and from Amsterdam which was frustrating.

Plane was late but staff kindly worked through their only break to make back up time which was very kind of them.

Nothing

BA MUCH BETTER THAN AA

The flight over out of JFK

I could not reach anyone customer service regarding my return flight. We I called BA they told me I needed to contact Kayak. When I contacted Kayak they told me to contact BA. As I result I missed my flight. I would like customer service to reach me asap.

Ran on time

Expensive beer

Air being recycled

Cheap and cheerful.....but that's fine

Delayed flight and quite turbulent but can't be helped

45 minute delay on take off

The crew on this BA flight were nice and pleasant even in the back back section,B

Boarding was a free for all, no discipline at all, people pushing and shoving awful.

Helpful, friendly and kind!!

The drop down food trays were dirty and we had to ask an assistant to clean them. The light refreshments were served late - we were landing just as they were handing out the drinks.

Comfortable night, pleasant crew. The food was pretty good, and the flight attendants were attentive. I didn't have to ask for refills on drinks, etc. They also seem to get along well with each other, which makes for more relaxing trip.