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Clean comfortable rooms; adequate facilities in the rooms; great for a quick stop-over; convenient airport transfer nothing
The free shuttle, with frequent trips, was excellent. Always on time and never had to wait long for the next shuttle. Also started early so was able to get to airport to meet a 5:30am flight. N/A
The airport is very close to this hotel which is part of the reason we selected it; it has a shuttle bus which is convenient as we had only 13 hours between flights home to the states. No complaints
The food and the shuttle service was good. The Wi-fi facility has to be improved as i was not happy with the service of T-Mobile Hotspot as it got disconnected after 10 minutes.
close to aeroport, clean not very family friendly.
Good location & shuttle convenience. Good food in the restaurants in hotel premises. Housekeeping staff waked us in the morning for the cleaning the room which was highly unexpected. Over all it's ok.
Lots of restaurants with fast food- quick and easy when you are on the move. The noise levels in the hotel are not good as the cleaners are working 24/7 and this is not good!!
Superb trip, a three night couples trip as a European city break perfectly comfortable and romantic trip. Staff were incredibley helpful especially on arrival to give details of the public transport that we have and advice on getting around the city, the shuttle bus was excellent and a great help. The only concern was probably that breakfast cost was a tad steep in comparison to the room, but the buffet style made the most of it. That's really the only slight downside, on the whole the cost was a good price
The free and frequent airport bus shuttle was great.
rounge there are no driyer.
No remarks it is an Ibis Hotel... nothing more... low cost but with Breakfast as an extra or anything else that you may get as standard in other hotels this hotel become as it is less attractive... Room service should be available...as a proper Restaurant Menu as well, not only badly grilled meat with frozen potato’s over fried pretending to be French fries... worst than any Mac... that’s all what it is available no matter which meal name you select...
Comfy bed, decent breakfast. Noise from outside room
staff were kind I had to change hotels because their wifi was so bad. Stayed at the Park Plaza, much better offer
Booked room for $75 after missing flight. Shuttle was provided at the airport. Was very clean and nice for the price. Staff was friendly except for shuttle driver. Nice looking pool, sauna and steam room. Restaurant staff was nice. Shuttle driver was rude on the way to the hotel. Restaurant was expensive $15 for hamburger. Had to wait till exactly 2 pm to check in they wouldn't check us in 10 minutes early.
Front desk staff very helpful. Extended my stay twice and never a problem to keep the same room. A short walk into the town adjacent. Rooms were in good shape. It was very convenient as I was taking some courses at Schipol. Shuttle service. The bus was packed when it finally arrived after I waited 52 minutes at the airport. There was a crowd awaiting to get on. I did manage to get on but not everyone who wanted to was able, This shuttle serves the Ibis budget, the Ibis and the Dorint hotels So you get 1 and 2 star shuttle service to a 4 star hotel. The bus did go directly to the Dorint, but I was the only one to get off there. A 4 star hotel needs to offer 4 star service throughout all its services.
Very convient for getting to the airport, regular shuttle ran between the hotel and airport all day long. Room very modern, spacious and quite after staying in the old part of Amsterdam for a week. Nice restaurant, had a good dinner but breakfast was a 15E buffet, no other choice, expensive but good.
The hotel is an excellent value for the price. The room my wife and I had was clean and quiet. We thought the restaurant was overpriced but the location is within walking distance of a wonderful small town where the people were very friendly and an Italian restaurant and grocery store very close. The bus to the airport was on time but sometimes crowded. Overall we would stay there anytime we are at Amsterdam airport.
The service and attitude of all personal from desk to dining room was very friendly and accomidating
The hotel was very clean and the room was amazing, worth the money! The staff is very rude and unprofessional. It is so bad that despite the hotel being clean and well kept it isn't worth the stay.
The shuttle service from the airport was free and efficient. Staff were friendlly and responsive. Room was clean and comfortable without any excessive noise. There was a nice restaurant and bar. Only that our room originally didn't have a door to the bathroom, they did change us to a room with a door after we asked. At first we thought maybe this was normal in Amsterdam but it seemed a bit primitive to have no way of containing the various sights and smells. it was rather strange to be given this type of facility without any warning.
I stayed at the Dorint hotel on the 21 of this month(may 2015) anf it has been by far the worst experience i have ever had! I have stayed there before and i had no complains overall, but this time, there was a person in the recception that treated me really badly with no reason, i was staring at him thinking how come this person works here? I wrote down his name(Victor Brokke) and i wanted to talk with the manager but i had no time because i had an early flight and i was kind of late, too diferent than the morning recepcionist that was so nice and professional, when she asked me how was my experience i told hee about the missunderstanding that happent that night and she said she would take care of it. Really, they lost a customer, i travel to the netherlands at least 3 time a year and i love staying in hotels close to Schiphol because of the facilities such as close to amsterdam and also shuttles to the airport. What they dont realized i think is there is over 50 hotels in that area, and the Dorint isnt going to be one that me, relatives or friends are going to stay in.
no lift, no selection of eating places nearby
Easy location and very friendly staff Walking to the bus and the bus being very late Hotel room very noisy early in the evening due to kitchen staff in the back
The Hotel is pretty and clean. The staff was kind with us; they even talk italian. Far from the center. Anyway there is a free shuttle to airport every 20 min and the airport is well connected with the center of Amsterdam.
design, comfort, friendly staff, nice restaurant, price, close vicinity to airport the breakfast buffet. I like a cup of coffee and a slice of whole grain bread early in the morning. The buffet is a bit pricey for what it offers besides.
the receptionist greeted us as if she had been a friend waiting for us to arrive. that was nice. the resturant was right there. the shuttle dropped us off a block from the hotel and we had to ask how to get there.
Close to airport. Restaurant had very limited menu. Service was not memorable.
Great free shuttle bus service to and from the nearby Novotel (to the airport/train station). Clean and comfortable. The steep stair case. Old, small TV, no wireless as promised.
Cleanliness and gfood hospitality of staff Lack of internet access
Very close to Shiphol, yet quiet. Promised internet connection was not available. Major problem, given need to check in and print boarding passes for next day's flight.
This small friendly, clean hotel with a nice restaurant in a typical Dutch village close to airport serves me well every time I have a layover in Amsterdam. Shuttle goes to Dorint Hotel, a five minute walk from De Herbergh Bread selection for breakfast is poor - none of the hearty Dutch Roggebrot on the buffet. Stairs are steep but usually staff helps carrying up my bags. A bit pricey.
Friendly and helpful recption staff. Prompt checking in time. There were no coffee or tea making facilities in the room. I requested for a quiet room but the room was near the road and noise from passing traffic disturbed my rest. The room was quite warm and opening a window meant more noise from outside, and no fan or air conditioning.
Clean comfy room, great common areas, makes you feel at home. Will definitely stay here again. 5 minute walk to the airport, no need for taxi or shuttle
I love the iPad-centric room controls. Great selection of newly released movies. Comfortable bed with a great TV setup. Temperature controls don't work very well - the room gets very cold at night even though I set the temperature to 70 Fahrenheit. The toilet and shower design are fun and just fine for a single traveler. When traveling with a partner, there "tube" designs dont provide any privacy, especially for the toilet. Perhaps adding a fan or some ambient noise to drown out toilet noises could help keep the mood romantic, hahaha!
The check in time No place for suitcase
Bed was very comfortable. Very avant-garde. Mood lights, TV, everything can be controlled by the in room iPad. Bar and areas downstairs provide all kinds of environments for different people and activities. Buffet was good and reasonable. Charging 3 euro to use a major credit card.
Efficiency, comfort. nothing. it was perfect.
We spent a night here in transit between Brussels and Den Haag. Walking distance from Schiphol Plaza. Self check-in and check-out feature was very convenient. Room decor was modern. All room light/tv/blinds were controlled with an ipad. WiFi was great. TV had a good selection of channels (for us- we watched comedy central). We got to store our luggage for a few hours after checking out which was extremely convenient. Hotel manager was excellent. There was a leak with our shower, which actually made it unclear how the thing worked! So we wasted almost an hour in the morning. The hotel manager was EXTREMELY helpful... wish we'd asked him for assistance immediately!
Very nice shower. Clean, trendy room. Very unique. Room was small. Room Controls for lights, heat, etc did not work well.
A good idea for an airport hotel. Almost like a hostel. Real service even though there is simplified check in and check out. Well thought out room and superior amenities on the main floor. I recommend this for an surprised overnight. No provision for luggage.
Free TV & Movies Shower & Toilet in the room with transparent enclosure - not for the shy.
We have stayed at this hotel twice now and it is in an excellent central location. The hotel reception is beautiful and the rooms are also in keeping with this. Our recent room was very clean, comfortable big bed and with all the amenities that you would expect. Prior to this we have stayed in one of the suites which are excellent but of course pricey. The general rooms are a good price - not the cheapest but you do get what you pay for. We didnt book the breakfast as this made the room price too expensive.
NH is the ground zero for Amsterdam
Check in/ out not very efficient
המלון עובר שיפוץ בלובי שלא ידענו בעת ההזמנה, אני חושב שזה פרט חשוב לדעת בעת ההזמנה, זה לא היה קריטי אבל רלוונטי. 25-5-2015
Very relaxed friendly atmosphere
The location Furnishing of the rooms
Calmness Had to pay EUR 100 for 4 days of broadband connection. Should be free inside the hotel.
The location was the best thing. The rooms were small, inefficient handling of processes and nothing that made me feel it to be a "grand 5* hotel". They should take a lesson from Germans in Efficiency... or another grand hotel in their neighborhood.
Top Location, Friendly Staff Rooms, even booked early and got a cheap price, do not match at all a 5 star hotel. The room rate compensated a bit for it, but definitely disappointed by a hotel which has such a famous name.
Nothing exceptional springs to mind Badly stocked mini bar. No 24 hour restaurant/coffee shop
Location Scruffy corridors and dark bedrooms
Three adults, including myself, stayed here a day before and after a cruise. The hotel was a great price and offered three single beds and a very large bathroom. Being from the U.S. with limited public transportation where I live, I did not realize that the tram is different than the train. We thought we could take the tram to and from the airport and port, but you need to take a taxi, so that was a little disappointing. The tram is an excellent way to get downtown, though. You pay right on the tram, 7.50 Euros for 24 hours. The staff was extremely helpful in giving directions regarding navigating the city and helping answer a variety of questions. They even ordered taxi pick up for us. No cotton washcloths No alcohol on the premises Small refrigerator No ice? Limited dining in the area Must take a taxi to/from airport or port, the train is too far to walk with luggage The price the hotel quoted us for the taxi was incorrect. The taxi companies charged more.
The bedroom was very comfortable The first room I had was very noisy because the double glazing window was broken - they moved me to another room but I felt the first room should not have been available
Location is excellent. I have stayed in numerous hotels in Amsterdam and the Barbizon is probably the best. NO
It was so easy. Without exception all the staff were as helpful and friendly as could be. Service was first rate. Between them the bars/restaurants and Room service provided a good variety of meals and experience, no chance to get bored there. I found the level of lighting a bit low/dull, particularly in the bedroom. I guess it is fine if you only sleep there, but not if you spend time in your room.
It a good hotel. One of the best in town. Good location, good room and view.
great idea was the late checkout on the Sunday Staff very helpful and nice welcome on arrival- rooms were very clean and housekeeping staff did excellent job
the room booked was'nt the same room that was shown on the pictures
Location is strategic, opposite train sation and nearby many attractions -
Nice rooms with large comfy beds. Great location just across from Central Station and the drop off point for the bus to and from the ferry. Staff were friendly and attentive and the price for the room was very reasonable. All in all a great hotel!
I had stayed at the Barbizon before and found that it was still up to the same high standards as previously experienced.
Location Room was not refurbished
Location and facilities. It was a beautiful hotel. We loved our room. It was great!
The staff was friendly & helpful we had a tram stop 5 minutes from the hotel that takes you to central Amsterdam you can buy day passes right at the Hotel.The breakfast bar was good but it's not cheap the same goes for the dinner.We ate in small cafes while touring Amsterdam it's a lot cheaper that way. No washcloth in the bathrooms they don't use them in Amsterdam so bring your own.Parking was 15 euros per day unless you can find a spot outside.
Great staff, one not so friendly but hey! This is Amsterdam! The rest more than made up for her. Very clean. Very modern. Very COMFORTABLE. Transportation into city center was not bad at all with bus and tram station nearby and a main train station within a 12 minute walk. Pay for breakfast, pricey but worth it. Everything was great, I plan to return and recommend to all my friends and family.
Great rate (much less than hotels downtown) and included free breakfast, wifi and had friendly helpful people who all spoke English. We did not realize that we would have to take a tram to the downtown part of Amsterdam where everything was located. If arriving with suitcase from train station, go out the BACK door of Central station and then go down stairs below and look for Tram 12 to get to hotel (2 stops) If not, it's a 10 min walk but a bit tricky initially to find. To go to the Airport, we had to take Tram 12 to Central Station and then the Train 1 stop to the airport. To go to the area of Amsterdam where most of the museums were, we had to take Tram 12 (near hotel & comes frequently) and then change to Tram 6. Since we were there for only 2 days we'd rather just step outside of our hotel and be in walking distance without public transportation. The hotel is basically in suburbia. (About 15 min or so into the City though.) The only option for dinner is their $29 buffet. There is a restaurant 5 min away, Cafe Pistau though that is excellent).
The tram is right outside of the hotel. Very convenient for traveling to the train station. There was also a store that was close by as well.
Location is awesome, ca. 20 mins to the old city with tram, tram station is just few steps away from hotel, if you come back late after 1:00 in the night, there is a bus connected Breakfast is good, 15 euro is cheap for Amsterdam.. Actually no
Breakfast-wonderful! Front desk staff attitude. Stayed there >5 times. Never had staff refer to my being a regular customer. I had just arrived from a long flight and had to wait in foyer for a room. Too much luggage to safely carry 'down' to storage area myself. Staff wouldn't hold even one piece behind the counter. I was a woman travelling alone so not at all considerate as I couldn't even visit the bathroom! Staff also eager to suggest only most expensive suites available when this was not strictly true, on a previous stay with no prior booking. Good reason to book before going! Other than one male front desk staff, most times front desk staff seemed high-handed and rather unfriendly. Shame because hotel is convenient and the food is great!
Good price- bus to airport was very convenient and free. Good deal for price. Hotel hallways (and to some extent the room) smelled like weed and cigarettes. Budget rooms were very outdated and didn't feel very clean.
The food in the restaurant, the wonderful and welcoming open fire and the very high standard of interior design which was very stylish. We have stayed at this hotel over 20 times both on business and pleasure and love it. Despite this however the Manager was unable to offer any form of refund when we explained our Son and his friends would not be joining us for his 18th Birthday weekend as Birmingham Airport had been closed and all flights cancelled. a little understanding would have softened the blow as we were all devastated, especially as his Grandmother, to whom he was very close had died 4 weeks earlier and we were all really looking forward to a wonderful break.This lack of flexibility is my only critisism of what is otherwise an excellent hotel.
quality of your dining facilities and quality iof the food
We stayed here two days(not consecutive) and the hotel was very nice! The first night we stayed we had a great room, it must have just been re done. The bathroom was amazing with a huge tub and a separate shower with a rainfall shower head! The room was huge and very clean! It was decorated very nicely! The staff was very nice and helpful! There was a balcony which was a plus. They had a shuttle that took you to and from the airport which was very convienent because the hotel is definitely in the middle of no where! If your looking for a place to experience Amsterdam this would not be it! The hotel is basically in the middle of no where but they do have a shuttle that runs every 40 minutes that takes you to the airport where you can get on the train and be down to Amsterdam in about 20 min. The first time we stayed here we had a great room, it was beautiful! The second time we stayed there the room was much less then what we were expecting! There wasn't anything wrong with it but I guess we just got out in the older part of the hotel that time!
I was impressed by the level of service from the personnel. I had forgotten my BB in the hotel , so I called in five minutes they called me back to say that they had found it.
Free shuttle to the airport. The rug was stained and one of the upholstered chair was soiled. Also, no coffee pot or supplies in the room.
After encountering one of Europe's worst heat waves, this was a pleasant surprise. The a/c was ice cold; the rooms were perfect for my family (individual beds); breakfast was more than adequate; and the hotel's restaurant had excellent dishes. I sincerely enjoyed my three day stay. I will come again.
Restaurant was very good, bar staff very attentive, facilities very clean. Outstanding Not a thing
The Quad rooms are really huge and very comfortable. More than sufficient for our family of 2A and 3 C. The free bus shuttle between the hotel and airport is very convenient and runs on time. Reception staff were very helpful. They let me use their PC and allowed me to take a few pages printout. Rooms had no kettle. The walk from reception to the rooms using two separate lifts was a bit tiresome. No help from the hotel for this.
convenient to airport - lovely dining room and delicious food. it was a little further from the airport than we thought and we were very isolated.
breakfast was good althought expensive (17 euro pp), a lot of choice. The swimming pool was not that big but okay for a quick swim Using the sauna was an extra cost (10 euro pp), the lounge area was not always clean
The room was really nice and comfortable. Very modern with good facilities in the room and hotel. The location was ok only a ten minute walk to the tram which takes you straight into the city of Amsterdam. Was nice to be close to the city but away from all the hustle and bustle. The staff were helpful and advised me and my partner on any information we needed regarding getting to different places we wanted to visit. The Skyy bar on the tenth floor was great. Gorgeous decor and the cocktails were fab!! Overall our trip was really good and would definatly stay there again and recommend to others. The only thing was having to pay to use the sauna in the spa although the swimming pool was free it was expensive to the sauna. Every spa hotel I have stayed in it was free so I wouldn't have expected to have to pay for this.
very good hotel, friendly staff, very nice rooms. expensive breakfast, a little bit far away from the Center
The room was an absolute fantastic room. Spacious, stylish, comfortable and clean. The staff wereaslo friendly and helpful. Extremely close to the centre although if you are not familiar with the area a sat nav would be an advantage
We liked the mirrors (especially the big one in front of the bed) and also the window between the room and the shower :). We also loved that we could sleep till late. The location is quite convenient, it's very easy to get from and to the airport (Lelylaan station), and also to the city centre (trams 1 and 17). In the shower there was a mild smell of sewer, from the drainage. Also, the toilet should have its own sink.
Food parking facilities good isolation from streetnoise view from cocktail bar on top of the building No information of costs of sauna, this was a surprise at check out Water streaming in the bathroom while showering No bathrobes
Clean , tidy Reception was a bit cryptic, not so freindly and lacking in advice
Our stay at the hotel was fantastic, probably one of the nicest hotels we have every stayed in. The price was very reasonable, and it was easy access to the centre of the city. The room was beautiful, and clean. We had a lovely stay, thank you. There was nothing that we didn't like during our stay at the hotel.
Good room Room towards the motorway. Earplugs helped.
Check in time is too late, 15:00.
The hotel has great restaurants. My room was in need of a refurbisment and was certainly not 5 star. Shower did not have enought pressure. Cheap toilet paper. Paint at the bottom of the door was completely coming off. I have stayed in better hotels in Amsterdam (e.g. Dylan)
Location and extensive facilities of the Okura; excellent staff and services.
The breakfast is great. Over priced - not value for money.
the location liked every thing
Great health club, very nice deluxe room Air conditioning didn't cool very well, furniture in room had defective drawers, cost of laundry service was outrageous, there isn't a good "normal, everyday" restaurant in hotel - all restaurants are expensive and fancy
The staff members were friendly and accommodating My room was not cleaned until quite late in the afternoon. I had expected it to be done earlier.
I am particularly greatfull to Louis (staff) who made my stay amazingly wonderfull the house keeping.. i recognize that we left the room a mess, but when we came back the only thing they did was the bed! they didn´t reload the mini bar, or clean the tables..
Perfect business hotel - great facilities and attentive staff. Good choice of restaurants within the hotel.
Friendliness of staff. Flexibility of staff. Overall standards do not meet Okura Tokyo.
very nice and good hotel. It is little bit far away from the center of the city.
food, concierge, services, fantastic hotel we were charged for bar food that we did not like and sent back to the kitchen. The burger was rare (should not be rare if minced meat) and the chicken was underdone and no 'leeks julienne' was served with it, though advertised on the menu.
The hotel overall was ok. The room was clean and had nice amenities. The staff was polite. I was a bit disappointed that we had a hard time getting a hold of room service on a couple of occasions. Also, we were awakened by loud noises made by the staff on the first morning after we arrived. We were exhausted from travel and could not go back to sleep because of the distractions.
A fantastic hotel with superb staff. Very helpful and welcoming.
They made me sign a pre-authorization with the room rates + 50 euros per day for frigobar (so expensive). When I did my check out (I paid in cash) they couldn't cancel this pre-authorization with the machine (they sent a fax to the credit card office) and I am always very afraid of this kind of cancellation. I had to change my room 3 times (the door didn't close well, they gave me a double bed but I have asked for 2 sigle beds, etc). They didn't have someone to help with the luggage (when I arrived and left the hotel).
We very much liked the hospitality in your hotel especially during breakfast the staff was helpful and gave us a comfortable feeling It was a pity that the shower was leaking into the bathroom and the water gathered round the toilet which made the floor very slippery.
The room was great, the staff was very nice, and I had a great experience overall. The restaurant is pricey. I ate dinner in town. Breakfast is reasonable, if you reserve it the night prior. Good food though.
Friendly staff, comfortable beds. Breakfast was to expensive so we went out to eat.
I do not recommend this hotel.
staff wanted 1 bouble and 1 twin room got 2 doubles
Service wonderful! Only complaint, a/c not strong enough
This is the third visit to the hotel. This is a very clean hotel and we have no complaints about service. The restaurant and bar prices are very high compared with other establishments we visited. The heating in the room was inadequate and we could not get it higher, the weather was very cold at the time of our visit.
The staff was helpful and friendly. Beds were comfortable, but small. No good coffee in the room. Housekeeper did not take a fast food garbage bag out. She left it exactly where I left it. No hotel shuttle, like you would expect with a 4 or 5 *
Excellent location, which is why I would still recommmend it. Not particularly good value for money. There were rennovations taking place making the room a bit noisy duraing the day. 30 Euro pp breakfasts are too expensive and should have been included in the rate
We thoroughly enjoyed our time in Amsterdam and couldn't have asked for a better hotel. Very comfortable, immaculate, great location, incredibly friendly and professional staff. Would definitely recommend this hotel for pleasure or business trip. nothing
nothing Had booking confirmation in-hand. Manager asked a ton of questions, asked me to email her the confirmation, wasted a half hour till she finally told me the reservation cannot be honored because their reservation system was already closed, meaning they overbooked and refused my reservation after I already showed up at the hotel. They wasted my time. They were rude. They tried to blame me even though all i did was book online. They provided no assistance in getting a different room in the city. Awful experience. BE CAREFULL ON BUSY NIGHTS, THEY OVERBOOK.
Good location, helpful staff, nice bar.
The location is perfect, walking distance from the train. We also walked both days from the hotel through the neighborhoods to the museum district and back. The breakfast and cocktail receptions were an added benefit.
Great central location. Nice, business-class hotel with good facilities and service. Ask for room facing courtyard, which is quieter than street side. Kayak price of $170/nt incl (very good) breakfast was great deal for this property.
I liked the location and the style of the room. We wanted to make some tea as it was quite cold in Amsterdam but there was no tea pot. We asked the service and it appeared the tea pot would cost us additional 6 euros. I think tea pot should not cost anything in the hotel of such level.
Great location. great food, friendly staff. pricey
Paid extra for lounge Lounge didn't have food available all the time Lounge should open at 5 am We were with my handicap father and the hotel lobby is handicap accessible but it would be a real problem if he had to leave quickly.
Good location, big and clean rooms,nice staff, value for money
Very central location, clean, friendly, well-furnished.
the only thing i liked is the reception they are very friendly and helpful the room 302 is bad , the closet is very very small for a double room and the bathroom very small which makes you uncomfertable , and i had to leave the hotel after 6 nights instead 9 nights
The front desk staff was excellent. The hotel was a pleasant surprise. I was thrilled to stay in a room that was large, clean and very comfortable. Loved the robe, slippers and balcony with view of Amsterdam Centraal! The location was perfect. Hotel is historic so parts of it are older but for the location and price I paid I would absolutely stay here again. Also I ordered a pizza from room service and was amazed. It may have been the best pizza I have ever had!
It was a very comfortable hotel in a great location. It was very easy to reach from the station/airport as well as being able to walk to many places of interest. The trams were nearby as were the canal trips. It was great value for money and I highly recommend it.
Great hotel in a great location. You are right in the center with a beautiful view. Excellent stuff and service. Great breakfast. Pricy but totally worth the price. Will definitely stay again !
Great staff, ideal location, room clean and well equipped.
The hotel was well located near the central station and around the corner from the main shopping streets. They charge extra for the use of the steamroom. €10.50 per person is outrageous when you have already spent alot to stay in a Hotel that is only average for the money it costs.
location facilities/pool/sauna great staff Airco or ventilation was a bit loud, but it wasn't a problem. Soaps and shampoo were in the wc, but no toothpaste. I'd rather have toothpaste than hand cream.
Location very central Good breakfast Small room, tiny bathroom Room unclean, dirty carpet: when we first came into the room, there was a bit of paper on the floor. It was not hidden or difficult to get. I left it there on purpose and it stayed there for three days. It was finally removed (vacuumed?)
The location was very convenient and accessible and the staff was very accommodating. Our room was not ready when we arrived nor was it ready when they told us to return. The management responded with an upgrade at a reasonable rate and free drinks at the bar. The rest of the staff was also great. We enjoyed a bottle of wine in our room & the bartender opened our bottle without corkage fees, gave us crystal glasses to drink out of & even gave us some snacks to enjoy, all on the house! Overall a very great experience; we would consider staying there again! The front desk and housekeeping seemed understaffed. There always seemed to be a very long line to check in/out & ask questions. Rooms were not ready when promised although it ended up working in our favor as we received an upgrade & free drinks at the bar.
localisation in the city and cleanliness of room
Perfect spot from which to explore downtown Amsterdam!
Location, size of rooms, First room I had was below ground level. I'll never take rooms 134 - 138 again.