Hilton Garden Inn Indianapolis/Carmel

Pros: front desk staff was very accommodating of all requests, convenient location, love the advance check in and choosing my room :)

Cons: the kitchen staff took longer than expected to prepare breakfast and lost my husband's order

Pros: The best HVAC I have experienced in this class of hotel. Very cool and very quiet!

Cons: The front desk staff who checked me in was not well trained, but she was new.

Pros: For us, the location was perfect, as the friends we were visiting lived nearby. It was also a good location for the activities we were doing. The room was clean, quiet, and had adequate space. There was easy access to the Interstate, despite lots of road construction in June of 2014 in the area.

Cons: One of the reasons for choosing this hotel was the adjustable (firmness) beds; however, they were being replaced with non-adjustable beds. Even though our beds had been adjustable at one time, they didn't appear to be functioning during our visit. However, they were comfortable enough.