10.0 Excellent27 Dec 2020
Pros: The agent at the Cedar Rapids airport (CID) was early for her shift. None of the competitive companies showed up on time. Cheers to Her!!!! The staff at the drop off site near Allen Road in Peoria were friendly, efficient-- great team.Cons: Nothing-- all good
3.6 Mediocre9 Sep 2020
Pros: The gentleman who showed me the vehicle was very kind & funny.Cons: The pick-up process was very long. I told to go to one location but when I got there found out that location was closed & to go to another location on the other side of town. When I got to that location I still had to wait nearly an hour before I was able to take the vehicle. The original pickup time was noon, but I wasn't able to drive it until 3:30 due to the vehicle "not being ready". Additionally, the drop off was very unorganized, I stood in line for more than 20 minutes until someone finally acknowledged me. It was then that I was able to hand them the keys & they will email me a receipt, but because they were short staffed I wasn't able to go over the vehicle with them in person Also, the location has very limited parking so there are vehicles scattered everywhere & stacked 4 deep in addition to parking on the side streets. This location seemed very unorganized & not very friendly
7.6 Good26 Dec 2019
Pros: Staff was friendly. Decently easy to pick up and drop off.Cons: Chevy Spark was super small for $50 a day.
10.0 Excellent17 Sep 2019
Pros: I had a big problem in the beginning ... but Sophia (manager in Cedar Rapids) was absolute amazing. She fixed the problem immediately and made me fell much better. I have rented from enterprise many times and she fixed the issue. I would like to take this opportunity to thank her.Cons: Make sure you have plenty of staff in the evening to help with customers. Once again Sophia made this a great experience and I hope she gets a pat on the back on how much I appreciate her efforts to fix the problem. She restored my faith in enterprise by going above and beyond the call of duty.
10.0 Excellent28 Jul 2019
Pros: Everything was quick and easy.Cons: He should have rented a larger vehicle, our fault.
9.6 Excellent6 Jul 2019
Pros: Staff was very helpful and efficient.Cons: Nothing really.
8.0 Excellent25 Mar 2019
Pros: The man who helped us was very friendly and helpful.
8.0 Excellent21 Feb 2017
No cruise control - disappointed.Pros: Nice color and roomy for our needs. Drives smooth.Cons: It did not have cruise control so it was pain driving it especially when you have to drive 5 hours in distance with your foot always on the pedal. No satellite radio
10.0 Excellent11 Jan 2017
Iowa City Airport Enterprise is AwesomePros: This is the 3rd year I've rented a car from Iowa Enterprise. They are the kindest, most helpful car rental in an airport ever. And I've rented cars 6x Year for over 20 years. Just real, geniune down to earth people. Cars are car's, but truly caring people are hard to come by.
3.6 Mediocre8 Nov 2016
Site confusionCons: I asked for a rental car at an airport but when we arrived, we found the car was at a location nowhere near the airport. Why should that happen?