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Denver Car Hire

Pick-up
12:00
Drop-off
12:00
Compare vs. KAYAK all | none

Denver car hire reviews and directory

Fox
fox
Car hire reviews:
OK (6.0, 144 reviews)
Car hire locations in Denver:
1 location
Fox
Locations in Denver
24558 E. 75th Avenue
8558494213
  • 5.9
  • 6.0
  • 6.6
  • 5.4
  • 6.1
Recent reviews
10.0 Excellent
4 Nov 2015
Easy, fast, friendly
Pros: Absolutely perfect experience with Fox in Denver. I've had plenty of bad rental experiences, and this was a breath of fresh air. Clean, beautiful car, and great, fast service!
Cons: Nothing at all.
8.8 Excellent
9 Dec 2015
Great value for your money
Pros: Quick van pick up/drop off. Efficient check out. Car in good condition. Perfect for our needs.
Cons: Car windows dirty outside. Looked like they were smeared with a dirty rag inside so hard to see through the windshield in the sun. Otherwise car was very clean.
3.6 Mediocre
30 Mar 2016
Spend a little extra and rent from some one else
Pros: People very nice
Cons: Car was dirty, lots of damage, engine light on
2.0 Poor
30 Mar 2016
Cons: It took 1/2 hour for pickup at DEN and an hour wait to get a car. Terrible.
3.6 Mediocre
22 Apr 2016
Would never use them again. One and done
Pros: Employees are great and are obviously embarrassed by some of their companies policies.
Cons: The car they had me assigned to was badly damaged on all 4 sides. It had been sideswiped at some point and had additional scrapes and dents everywhere. If I wanted a different one I would have to clear the 2 feet of snow myself! They charge $15.00 PER TOLL PLAZA if you don't buy their toll package up front (12.00/ day)for ALL the days of your rental. Most people wouldn't drive on a toll road every day! The car had a half a tank of gas. Agent scribbled it on my contract. When i went to return it there was a hassle. They charge $150.00 deposit to your credit card when you rent; won't be returned until 3-5 days after you return. Finally, this car had bald tires on it. Denver had just recorded 2 feet of snow. I picked it up late at night and didn't realize they were that bad. I will NEVER ever rent from them again!
10.0 Excellent
11 May 2016
Found a new go-to rental company
Pros: Friendly staff, nice cars, great prices. Will definitely rent from again.
Cons: Not as many shuttle busses between the airport and the office as some of the larger companies.
5.6 OK
12 Oct 2015
Pros: The value was good.
Cons: The lines were confusing to get your car and people were cutting in front of waiting clients. The location of the return was not clear and could not find the "return of rental car " location.
9.6 Excellent
12 Oct 2015
FOX was a great choice for our family.
Pros: The customer service person had a great personality and explained everything. The vehicle was in good condition and clean. Dropping the vehicle off was very quick, which was great since we needed to catch a flight.
Cons: The only thing that was somewhat concerning was how long we waited in line to pick up the vehicle. That said, it seemed like many flights had just gotten in, so all the lines were full of people. When we got up to the front and it was our turn, the transaction was handled quickly and with professionalism.
3.2 Mediocre
15 Oct 2015
Junker car
Pros: The staff was super nice and helpful
Cons: The car was an amazing piece of junk. No power anything and you could open any door or unlock any door without reaching all Ocrr the car. No button to PPP the trunk either. No power windows. And the car seat for our toddler was dirty and beyond unsafe.
9.2 Excellent
18 Oct 2015
Pros: Very courteous staff during pick up and delivery of car. Would rent from them again.
Cons: Location at Denver International Airport was in a different location than other car rental companies, but signage was good.
Advantage
advantage
Car hire reviews:
OK (5.9, 128 reviews)
Car hire locations in Denver:
1 location
Advantage
Locations in Denver
DENVER INTERNATIONAL AIRPORT
(800) 777-5500
  • 5.7
  • 6.0
  • 6.7
  • 5.4
  • 6.0
Recent reviews
6.0 OK
8 Nov 2015
I was shock with the hitting feesi
Pros: I was happy to have a rental car with unlimited miles
Cons: I didn't like we were encourage to take the toll road for an extra cost when it wasn't needed to reach my destination. I wasn't happy I was told gas was cheaper with rental company only to learn it was not prorated on what I used. The vehicle was upgraded not by my choice but due to what was available but I was charged for it. The wait time for an advantage bus at the airport took 20 mins
10.0 Excellent
30 Nov 2015
Excellent customer service
Pros: Polite. courteous employees
2.0 Poor
30 Mar 2016
Didn't complete the rental
Pros: Nothing.
Cons: There was a 2+ hour wait line that only grew longer(literally wrapping around the building) as we arrived at the agency. They had clearly over-booked their fleet and were turning out new rentals at the rate that cars were coming back in. We walked to the neighboring Dollar and got gouged on rate rather than wait 2+ hours their line with our young children.
2.0 Poor
1 Apr 2016
Worst Experience Ever
Pros: Liked when it was over. Even willing to pay the extra unexplained charges just so we didn't have to deal with them anymore.
Cons: We literally didn't like anything. Terrible customer service. The salesperson tried to screw us over with charges we didn't understand and he became aggressive when we sought an explanation.
10.0 Excellent
29 Jun 2016
Need to know how to pay TOLL
Pros: Staff helpful
Cons: None
6.0 OK
11 Oct 2015
Tired facility, tired car, bad customer service
Pros: price
Cons: lack of rental agents when picking up car. Only 2 on duty and they worked at dead slow speed. check-in of car offered only email receipt or pick up inside (not practical since there were 6-8 people in line inside). Car was not clean car was not of the class I reserved
10.0 Excellent
11 Oct 2015
Cheapest day rental!
Pros: Friendly staff, easy pickup and drop off and we didn't get overcharged for a one day rental like many of the other websites.
2.4 Mediocre
19 Oct 2015
Unnecessary Charges
Pros: Nothing really Pre Fuel charge is reasonable option
Cons: Toll charges was unnecessary Upgrade of vehicle was not necessary Adding a driver is very expensive Too much waiting at the time of booking Lot was crowded
2.0 Poor
20 Oct 2015
Did not get what I asked for
Cons: I specifically asked for a 4 door when reserving, but they only had 2 door when I got there. I then had to "upgrade" for an extra $20/day to a car that was dirty with food crumbs all over. My bill went from $88 to $160!...and that's not including extras such as fuel, etc.
2.0 Poor
29 Oct 2015
You get what you pay for
Pros: Low price
Cons: HORRIBLE service. Ordered compact. Got last car at midnight - a Suburban. Agent told me I was lucky, as 7 people after me wouldn't get a car. Nice job. Company needs a "Dis" in front of name.
E-Z Rent-A-Car
ez
Car hire reviews:
OK (5.7, 100 reviews)
Car hire locations in Denver:
1 location
E-Z Rent-A-Car
Locations in Denver
23790 E 78th Ave.
+1 303 375 0222
  • 5.5
  • 5.9
  • 6.4
  • 5.2
  • 5.5
Recent reviews
9.2 Excellent
14 Nov 2015
EZ car rental Denver
Pros: Price and ease of paperwork.
Cons: Took a while for the shuttle to come get us, other than that no issues
6.0 OK
12 Jan 2016
Pros: The car ran well and gave me no problems. The service was quick.
Cons: No one walked out with me to the car to inspect it. When I returned the car, it was discovered I had been driving the whole time with the spare tire on the driver's front right. I had not noticed that upon pick up. Also the car was not washed when I got it, but I didn't say anything. I did not have a flat tire or any problem with the car, used only 1/2 tank of gas. I will not pay for the flat tire -- I know nothing about that.
3.6 Mediocre
23 Feb 2016
I will never rent here again.
Pros: Car was new and ran well, but that does not make up for customer service experience. I am going to pay extra for a better company next time. I learned my lesson.
Cons: Worst customer service experience I've ever had with a rental car. Pick-up and drop off was a mess.
6.8 Good
29 Feb 2016
Cons: Cost comparing with other States is very expensive.
3.6 Mediocre
29 Aug 2016
Pros: The service staff at the pick-up office was very helpful and considerate seeing that they had to make the best of a bad situation. The price was cheap compared to all other available rentals and they were the only one that had the van we needed.
Cons: Not sure if it was kayak or EZ car but we made a reservation and EZ car could find no record of the reservation even though they had charged our credit card. So we remade the reservation and were charged again. A month later we are still trying to remove the first charge. The cars to choose from were both very dirty and filled with trash. We chose the one with chocolate smudges over the one that smelled like vomit. The headlights aimed up so we couldn't see the mountain roads at night. The brakes were better at shaking the car than stopping the car.
2.0 Poor
9 Oct 2015
Cons: I tried several times to cancel my reservation, as our plans had changed. I called at least 6 or 7 times and left messages that I was canceling. No one ever called me back to confirm. No option to speak to a person- only leave a message and they will get back to you, which no one ever did.
10.0 Excellent
16 Oct 2015
EZ, Just like the name says!
Pros: Arrived, walked out to shuttle area, driven to rental lot, checked-in, got car, inspected and on my way... Friendly staff in Denver, CO. Thank You All (front desk, exit car inspection, return car inspection and shuttle drivers)! Great experience.
Cons: Got a Hyundai, otherwise all positive...
6.0 OK
18 Oct 2015
Pick up
Pros: Return service was fast and efficient
Cons: Pick up service was poor. Booked car online. Advantage did not have my reservation. Given excuse that they just merged with ez car. Agent gave me the incorrect car. After walking around the lot for 15 minutes trying to locate car, had to go back in to building to get the correct car. Agent at pick up counter gave me an incorrect charge that did not mirror my initial online quote. Would think twice about renting again from advantage, even thou they were the cheapest.
10.0 Excellent
20 Oct 2015
Great experience from checkin to checkout
Pros: Clean facilities. Cars in very good condition. Another customer going on for 15 min to the mgr about how much he enjoyed his experience. Good car selection. Everyone very polite.
Cons: The bus stop is at the very far end of the island.
9.6 Excellent
28 Oct 2015
EZ was great
Pros: Staff was friendly. Confusing once you signed paperwork and getting car. No clear direction and no attendants. Car was clean and newer and comfortable. Headlights didn't shine very far in front of car. No more than maybe 1 or 1.5 car length.
Enterprise
enterprise
Car hire reviews:
Good (6.9, 74 reviews)
Car hire locations in Denver:
13 locations
Enterprise
Locations in Denver
1790 S Broadway
+1 303 742 0048
2255 Broadway
+1 303 293 8644
24530 E 78th Ave
+1 303 342 7350
2850 W 26th Ave
+1 720 855 7167
351 Broadway
+1 303 575 0044
4080 Quebec St
+1 303 320 1121
4300 E Evans Ave
+1 303 757 3475
4440 East Colfax
+1 303 355 2969
4750 Leetsdale Dr
+1 303 399 6002
650 15th St
+1 303 623 1281
6900 Tower Rd
+1 303 371 6850
7420 North Washington
+1 303 289 4645
7720 Calawaba Ct.
+1 303 342 7350
  • 6.9
  • 7.1
  • 7.2
  • 6.6
  • 6.9
Recent reviews
4.4 OK
6 Jun 2016
Wrong pick up location
Pros: The price was decent.
Cons: KAYAK must have switched the pick up location from Denver International to downtown Denver. I discovered this the day before I was to travel. Since it was through KAYAK, I was not able to switch the reservation to Denver airport. This caused terrible delays across the board picking up the car, as well as a $50 penalty to drop off at the airport. KAYAK was a total FAIL.
2.0 Poor
21 Jan 2016
Complained to corporate
Cons: Man said our car wasn't there, we were 15 minutes late so he pushed us out the door, said he had no cars they were out for maintenance despite several cars in the lot. One hour later, we could see the man still in the store across the street from the doughnut shop. Will never use enterprise or kayak for car rental again. We never got a car. We got terrible service. And several days after calling corporate, they still haven't replied. Our entire day was ruined.
6.8 Good
14 Feb 2016
Uber/lyft too expensive
Pros: Ride was cheaper than at the airport. They did have the truck I reserved.
Cons: Uber/lyft rides to and from the airport were too expensive to make it worth while. $87 one way, and enterprise said it would be $100 to just drop off the car at the airport. Should have just saved some time by doing that. Or found regular taxi rates.
4.0 Mediocre
1 Mar 2016
Pros: the manager at the final enterprise
Cons: it wasnt at the airport...also the comercial says theyll pick you up...thats a lie
2.0 Poor
4 Apr 2016
Refused to rent me my car.
Pros: Nothing
Cons: My drivers license has abbreviated first name because my name is too long for New York State to print it on my license. I had secondary ID in the form of a passport. The woman refused to rent me my vehicle. Refused to put me as a driver on the vehicle when my girlfriend was forced to rent the vehicle. She then tried to sell my girlfriend all this additional insurance that we had already paid for and then instantly took it off when I confronted her about it. She was nasty and unwilling to help. Never again.
10.0 Excellent
1 May 2016
Ask for Megan at the S. Broadway store
Pros: There were a couple of timing issues with our vehicle, but sometimes that's the name of the game. In my opinion, issues happen, but it's how you fix them that matters most. Megan is the manager of the S. Broadway store and she was extremely helpful and kind. She did every single thing in her power to get us on the road in a better vehicle than we paid for, at a discounted rate. I appreciated her understanding and overall customer service and it will make me a return customer to her store.
2.0 Poor
9 May 2016
Cons: We reserved a pickup a week in advance. The morning of they called an said they didn't have a pickup but they had a large SUV but when we got there they sent us to another location where they didn't have anything that would work. We were moving out of state an this caused extreme issues.
7.6 Good
10 Jul 2016
Good Car, Mediocre Service
Pros: I was on my way pretty quickly. The car was fairly new and it worked very well.
Cons: While I was literally in the middle of going through my information with the clerk, someone walks in the door and he starts taking her information! There was a fairly obvious issue with the bumper of my car that the clerk who helped me did not document on the rental agreement. When I returned the car off to a different location, the clerk who received it took issue with this defect.
4.0 Mediocre
21 Jul 2016
Cons: It was reserved by Kayak the wrong day in the wrong week will never use Kayak again
2.0 Poor
3 Aug 2016
Cons: HORRIBLE. Enterprise called me on Friday to confirm that I still wanted my car and continued to talk to me about how lucky I am that my car is ready because there was hail storm Friday that damaged their cars. When I landed Saturday I had a voicemail that said my car was no longer there because of a hail storm that damaged 4,000 of their cars. Two hail in two days seems very very unlikely, especially because no other cars in the surrounding area were damaged and no one else said that there was a hail storm the night before. The other people we spoke with knew nothing of a hail storm. I had to rent a car for TWICE as much because Enterprise had "no cars" I assume they double booked and gave away my reserved card. I am asking Enterprise to make up the difference in what I paid.
Firefly
firefly
Car hire reviews:
OK (5.8, 71 reviews)
Car hire locations in Denver:
1 location
Firefly
Locations in Denver
23586 E 78th Ave
+1 303 342 5459
  • 5.5
  • 6.2
  • 6.2
  • 4.9
  • 6.0
Recent reviews
8.8 Excellent
23 Oct 2015
Will rent from Firefly again.
Pros: Price
Cons: My biggest complaint is no signs for the bus at the airport.
8.0 Good
16 Dec 2015
Much better than expectations
Pros: There were plenty of bad reviews online about FireFly, so I was hesitant. But I was looking for a lower price than Hertz, Avis, etc had to offer so went for it. I had a completely pleasant experience. People there were helpful, the car was fine, and it was a good price.
3.6 Mediocre
12 Oct 2015
long, long wait to pick up
Pros: there was nothing wrong with the car itself, except for being on vacuumed and dirty when I picked it up. I don't really care that much about it though. The price was the lowest available, but I'm not sure I would choose this company again.
Cons: the line to pick up the car was extremely long with only 1 person working and trying to handle a problem customer apparently. It took over an hour from the time I got dropped off at the pickup location to when I drove off.there was also a delay when I dropped off at the end of the rental.I guess they are able to charge lower rates because they only employee a couple of people.
4.0 Mediocre
12 Oct 2015
Not a great experience
Pros: The drop off was a breeze and went much more smoothly than our pickup.
Cons: There were no signs from the airport or in Firefly communication emails that directed us to take the "Thrifty" shuttle so we were confused and wasted a lot of time walking around. We finally googled ways to get to Firefly and made it on the shuttle and to the pick up location, we waited in line for 45 minutes to get our car with only a few people ahead of us. The car had sticky syrup stuff on the interior that we had to wipe down after we arrived to our destination. The check engine light came on for some of the trip and the car was making strange sounds every time we would turn it on. The windshield wipers did not work well which was upsetting while it rained a few days on our trip. We felt like no one checked or maintained the cars for it to have this many issues but we needed the car and did not have time to return it or exchange it during our drip. Not sure how much of this is normal or even the fault of Firefly, but I will not be booking with Firefly again.
2.0 Poor
12 Oct 2015
worst rental agency ever
Pros: nothing
Cons: we stood in line for 60 minutes and only saw two people actually pick up their keys. the line was long, it wasn't moving, the agency didn't have cars for the reservations they had on file, and no on was telling us anything. we ended up walking over to buget and getting a car there. it was worth the extra $60.
2.0 Poor
13 Oct 2015
Sneaky company (rip-off). Unfriendly staff. Dirty
Pros: The car was new (but smelled strongly of cigarettes. Didn't seem like they tried very hard to remove the smell.)
Cons: Understaffed, so ridiculously long wait to get your reserved car. Unfriendly staff-- no smile, no conversation etc. I was asked if I wanted an additional driver, my husband, and I said Sure. With every single rental company I've ever rented from and there have been MANY, it's rarely costed additionally fit your spouse to be an additional driver, but if it did, I was told. I wasn't told it would be an additional $10/day, and when you sign, it's one of those credit card machines that has nothing for you to read when you sign. Ended up costing me an additional $60. I was given two different "Estimated charges" bills and they are very tricky about how they present the bill (looked like one was an estimate of what the total cost would be if I brought the car back without gas.) When I returned the car, I realized I had been charged for my husband being an additional driver and the one girl working said she was unable to change it, but that it was standard to charge for additional drivers. She said I'd have to deal with corporate if I wanted to be reimbursed. Corporate was a joke. They gave me the run around, told me to call the office from which I had rented the car (which gave me a "this voice message system has not been set up yet" recording.) Ultimately a very blunt customer service agent told me I was stuck with the extra charge and to basically deal with it. I told her that they had sneakily gotten my $60 but they'd lost a customer for life, as well as potential customers in my friends and family. They were fine with that. Don't rent from them!!!!
10.0 Excellent
13 Oct 2015
Quick and easy....very affordable!
Pros: The staff was friendly and efficient! The car was immaculate condition and suited our needs perfectly! Drop off was a piece of cake and hassle free as well.
2.0 Poor
19 Oct 2015
Terrible
Pros: Never do business with this company. We arrived at the Denver airport location with a 3pm booking. We waited in line for 45 min and then were told that that there were no ca r s available because ppl were not returning cars on time. About 45 min later they said that they had no workers to clean the cars. Then when we finally got the keys to the car the lady said that it was Hertz's fault because of a merger. I asked for gps extra. When we got in the car, it already had a built-in gps. I had to go back, wait in line and return it! We left 2.5 hours after our booking!
Cons: The lady in the front desk seemed out of touch with reality annd may have been high on something.
10.0 Excellent
19 Oct 2015
Easy Peasy
Pros: It was quite an easy pick up and get going experience!
Cons: We didn't have a walk through and the 'check engine' light was on. Also, I did pick the lowest level of car, but the Yaris doesn't have cruise control and to adjust side mirrors, you use your fingers... I think.
6.8 Good
19 Oct 2015
good choice
Pros: easy access, quick pick-up and drop-off
Cons: car was dirty, particularly windows, tank not quite full
Payless
payless
Car hire reviews:
OK (6.1, 49 reviews)
Car hire locations in Denver:
1 location
Payless
Locations in Denver
25340 East 78th Avenue
+1 303 342 9444
  • 5.9
  • 6.2
  • 6.4
  • 5.6
  • 6.3
Recent reviews
3.6 Mediocre
22 Apr 2016
agents making fraudulent misrepresentations
Cons: I rented a car from Payless on 2 occasions in Denver airport in April. After I picked up, the 1st time, I noticed that the final charges were substantially higher than what my email confirmation had said. When I called back, I found out that the "road recovery fee" was optional. The agent had not even asked if I wanted this or not; she simply added it to my charges, which increased the total substantially. The agent over the phone rectified the error but it was a hassle having to call. Then, just a few days ago, I rented another car at Payless Denver airport, and the agent this time told me that since I have an int'l. drivers license, I had to pay $15.95 per day more to cover liability, even though I said my credit card covered all insurance. He said it was required; that he could not rent me the car unless I paid. Later, when I called back to speak to a manager at Payless, they said that is not true, and deducted those charges for me. The manager there also told me that the agents receive a commission on total sales so there is an incentive to lie to increase the total amount of the rentals. She also gave me a discount, for my trouble in having to go back in to close out that rental and do a new one, w/ correct charges. That was nice of her but both experiences have left me angry and amazed that Payless employees are routinely fraudulently misrepresenting charges to get a higher total, and more commission. I am thinking about reporting these practices to the CO Attorney General's office, consumer protection division. And I will never rent from Payless again.
6.0 OK
22 Aug 2016
Cost more then stated online
Pros: Onine it said my total charge including fees and Sur charges. Then when I got to the counter he said there is a mandatory $15 insurance charge by the state of Colorado. I told him my insurance covers that, he said no it does not and I have to pay. I think it must have been $15 a day which he did not say that because my total charge was $168. Online my total charge was $108. If there was a State law that says we need to pay for insurance that is already covered by my insurance and the credit card I'm paying with, it should be stated before we purchase the car to rent not when we get to the counter.
7.2 Good
12 Oct 2015
Cons: We waited at the airport curb for 20 minutes for the van to take us to the check-in office and pick-up office. We watched the other rental company vans come and go several times over before the Payless shuttle arrived. We became so frustrated that we went over to the driver of another company's shuttle to ask him if this was typical. He said that, while the other companies have 10-15 shuttles for picking up customers, Payless has 2 or 3. Then, upon arriving at the check-in office, there were 2 representatives behind the desk for checking people in, and the line had about 20 customers ahead of us. Thus, from the time we arrived curbside to get the shuttle to the time we were in our rental car, was about an hour.
3.6 Mediocre
14 Oct 2015
waiting
Cons: waited for bus 15 minutes, rented another car
3.2 Mediocre
14 Oct 2015
Payless does it again
Pros: Gas mileage was good
Cons: Car was dirty inside and out. Tires had a slow leak that had to be pumped up every couple of days. The transmission was about to go, glad we made it back to the agency before it did.
7.6 Good
16 Oct 2015
Check in
Pros: Price
Cons: To check in and get car took 1/2 hour long line
10.0 Excellent
16 Oct 2015
Very personable
Pros: The representatives were very helpful directing me what to do and where to go, not maKing me figure it out on my own.
9.2 Excellent
18 Oct 2015
Pros: Service was great over All. Very smooth pick up and drop off. Staff was great!
6.0 OK
18 Oct 2015
Way understaffed, not the car I requested
Pros: People were very nice
Cons: I requested a small car and they gave me a gas-guzzler; they were severely understaffed and it took forever at pickup. Drop-off went fine except their shuttle driver disappeared so an employee from inside had to take me back to the terminal.
2.0 Poor
19 Oct 2015
Read the fine print...
Cons: I arrived at Payless 30min early, and the woman checking me out charged me $11 extra, despite the fact I would be brining the car back several hours earlier. Apparently "you must read all the fine print." Either way, when I sign up on line with times I will be picking up and dropping off I expect that rate. I did speak with the manager when I returned the car, and he refund this money. The car had several small dents and did not seem well maintained. Worth paying extra for other car rental service
Alamo
alamo
Car hire reviews:
Excellent (8.9, 42 reviews)
Car hire locations in Denver:
1 location
Alamo
Locations in Denver
23842 E 78th Ave
+1 303 342 7373
  • 8.9
  • 8.8
  • 8.9
  • 9.1
  • 8.9
Recent reviews
10.0 Excellent
25 Apr 2016
Amazing truck!
Pros: The truck was great, a powerful engine, and just beautiful! Great value.
10.0 Excellent
17 Oct 2015
Pros: Easy, good car
Cons: Price was moderate, not great, not bad. Could be a few dollars cheaper.
10.0 Excellent
17 Oct 2015
Did not expect the truck to be so comfortable.
Pros: I reserved a 4 door pick up truck and expected a half ton. The truck that was available was a HD three quarter ton 4 wheel drive pick up. I was skeptical but it turned out to be a comfortable, smooth running vehicle.
Cons: The vehicle was a little big for in town driving and the gas mileage was a little low but not as bad as I thought it could have been.
8.0 Good
19 Oct 2015
Great!
Cons: Pretty far from airport. Up charge to add another driver.
6.4 Good
19 Oct 2015
Ok
Pros: Pickup and drop off were efficient
Cons: Car selection was minimal and they didn't have good options in my class. Vehicle wasn't great quality
10.0 Excellent
20 Oct 2015
perfect
Pros: navigated mountains in Colorado and Utah, great gas mileage, great handling
Cons: nothing, was perfect
8.4 Excellent
24 Oct 2015
Pros: Easy to find for drop off, w convenient shuttle back to airport
Cons: Clerk was frustrated with me after waving me into the wrong lane.
10.0 Excellent
1 Nov 2015
Friendly and efficient staff at pick up in Denver
Pros: Free upgrade for getting car out of the state (drop off at different location), friendly staff in Denver, no surprise on the bill, discount for 2 additional drivers
9.6 Excellent
10 Nov 2015
Pros: When I picked up the car there was only 1/4 tank of gas instead of a full tank. I did not notice this until I had left the airport and was a few miles down the road. I called back and spoke with Kristen at the Alamo office where I picked car up. She was so nice and courteous and made a note that I could bring the car back on empty instead of with a full tank. I was so completely satisfied with how Kristen handled this.
Cons: The first car on the lot I started to take had white dog hair all over the seats. I chose a different one and was very satisfied with its cleanliness.
10.0 Excellent
14 Nov 2015
Easy and fast
Pros: Quick service and helpful staff
Budget
budget
Car hire reviews:
Good (7.1, 41 reviews)
Car hire locations in Denver:
3 locations
Budget
Locations in Denver
1980 Broadway
+1 303 292 9341
24050 East 78th Avenue
+1 303 342 9001
3901 Quebec Street
+1 303 322 3212
  • 6.9
  • 7.9
  • 7.8
  • 6.2
  • 6.8
Recent reviews
2.0 Poor
22 Aug 2016
Terrible rental
Cons: Over an hour wait to get my car. Rude staff. Took 20 minutes for the shuttle to arrive to the airport too!
9.6 Excellent
17 Oct 2015
Excellent Customer Service
Pros: Very efficient.
Cons: Price higher than I expected after upgrading.
6.4 Good
6 Jan 2016
How much time do you want to spend to rent a car?
Pros: The car was comfortable, clean, and great value for money.
Cons: The amount of time it took the bus to come was close to 20 minutes, fast break was closed, the exit from the lot took 5 minutes to clear the final gate because of manual entry. It was almost an hour from the time I picked up my bags to get the rental car and get out of the airport.
7.2 Good
12 Jan 2016
Pros: Great price. car worked as expected.
Cons: It took over 45 mins to actually stand in line and get my vehicle. How does it take more time to stand in line to get a car rental then go through the TSA check point?
8.0 Good
18 Jan 2016
Happy except for one issue
Pros: Good service at pick up. Good car. The return was unpleasant, there was no one to receive the car. After 15 minutes in the cold night I had to go to the counter to make the return. The rest was great!
10.0 Excellent
21 Jan 2016
Pros: Very speedy check-in and return. Jeep Compass 4WD is a great midsize SUV...it was very clean and drove very well. Good gas mileage also.
6.0 OK
27 Jan 2016
Pros: In the end, they got it right and put me in a nice car
Cons: They didn't have the car I reserved - so I had to wait 20 minutes to get a car. In the end, they gave me an upgraded car as a result, but not before asking me to 'pay a premium' first.
2.0 Poor
5 Feb 2016
Budget is trying to charge us for damage we identi
Pros: nothing
Cons: We got to the line and it took forever to rent the vehicle. Then we got to the vehicle and saw that it had a right rear tail light that had been basically been punched into the vehicle. We identified it to one of budget workers on the lot and he switched the vehicle for one that was much bigger because he didn't have one of the same size on the lot. We drove that vehicle for a week and then returned it. Upon returning it the counter couldn't give us a receipt with the vehicle we returned but again we waited for 30 minutes and had to catch our flight. A month later we receive a bill from Budget saying that we cause the damage that we identified on a vehicle we didn't drive off the lot on a vehicle that on the receipt that they gave us showed had no miles on it for the rental timeframe. Their response was, "we don't care about the miles since you had unlimited miles on the vehicle." But since there was no miles put on the vehicle from the time we "picked" up the vehicle and "returned" it doesn't that show that we didn't rent or drive the vehicle. Isn't there a vehicle that they have, lets say for arguments sake was a escalade with unexplained miles and tolls on it for that week.
6.0 OK
8 Feb 2016
Switcheroo
Pros: Friendly clerks, fairly efficient
Cons: We reserved a minivan for 1 price, but when we presented ourselves to the agent, we were told that he would upgrade our reservation for no additional cost, due to significant weather conditions. The upgrade was to a 4-wheel drive Ford Expedition (4 WD wasn't necessary, it turns out). We accepted the 'upgrade' but then found out that in fact, the cost would be an additional $500 for the week. As well, the car was contained trash items in the pockets of the seats, and the rear window wiper was busted. Ultimately, they agreed to charge us $250 for the week, but not until we made a fuss.
7.6 Good
16 Feb 2016
Less than 5 minute shuttle to DEN
Pros: Great location. Right on Airport site.
Cons: Paid for sedan got Prius. Also purchased insurance through Kayak which Budget knew nothing about. I blame Kayak for that.
Hertz
hertz
Car hire reviews:
Good (6.7, 10 reviews)
Car hire locations in Denver:
11 locations
Hertz
Locations in Denver
2001 Welton
2160 South Holly
24890 E. 78th Ave.
2530 W Evans
3039223670
2555 S Broadway & Yale
3535 Quebec
4900 S. Syracuse
5890 E.colfax Avenue
7667 East Iliff, Suite J
7800 Tufts Avenue
891 14th St Ste 150
  • 6.6
  • 7.0
  • 7.0
  • 6.4
  • 6.6
Recent reviews
8.4 Excellent
30 Oct 2015
Good
Pros: Good and clean car, easy check in and check out, friendly customer service
Cons: car was slow
5.6 OK
15 Jul 2016
Cons: I had reserved the car at 2pm and got there to pick it up a bit after 2. This location is in the lobby of a hotel. You are supposed to pick up a phone and it connects you to the Hertz guy. I did and he answered and said he'd be there in 30 minutes. I was on my work lunch break. I didn't have 30 minutes to wait. But I had to. So, while the car was fine and everything, I was really upset to have to sit around for 30 minutes to wait for the guy to come. I talked to some of the hotel staff and they said: "sometimes 30 minutes means 30 minutes, sometimes it means 1 hour". So, be warned. If you pick up from this location, give yourself plenty of time!
2.0 Poor
20 Jul 2016
Terrible
Pros: Nothing, terrible customer service with people on the other end that couldn't understand what I was saying and I couldn't understand them.
Cons: I couldn't pick my rental up because the place closed at 12, my reservation was at 12 and I had called 3 times to make sure it was okay I was going to be there at 12:15 because my flight had been delayed. They said no problem. I got there and it was closed and essentially cost me a lot more money and ruined my first day on vacation because I spent hours on the phone trying to figure something out.
6.8 Good
25 Jul 2016
Long Checkin Line Despite Booked Online, No Choice
Pros: Price was reasonable, service was friendly and pleasant.
Cons: I was waiting in line for over half an hour, maybe 45 min, to check in because only one of the two reps at the desk could check me in. I think the lady ahead of me had gotten frustrated and left. I had to still wait because I had already paid online. I didn't like my car. I think it was a Nissan Altima (it's been a few days now since as I write this) because the car left with more blind spots than I'm comfortable with. I would've liked to pick out my car from a menu of available cars for the paid reservation. I might even be willing to pay an extra $5-10 for that ability to choose.
10.0 Excellent
26 Aug 2016
Pros: Got a great deal
Cons: Took awhile to get the vehicle
8.8 Excellent
13 Oct 2015
Pros: Customer service Hertz reps in Phenix Arizona made drop off easier
Cons: Stained interior engine light and service vehicle was on from third day till drop off. No one was to worried about from Hertz
9.2 Excellent
24 Oct 2015
Excellent service & value for money
Pros: Prompt friendly and efficient service
Cons: The car was in great shape except the outside needed a bit more cleaning
2.0 Poor
1 Dec 2015
Horrible
Cons: Very rude. I had this appointment set for at least 2 months and than finally I get there and they Didn't let me know what all I had to pay until I got there and asked for another 200$ More Scamming for money is what they are! Very disrespectful and wouldn't work with me. Never going back there
4.4 OK
26 Jan 2016
Wont honor a rate quoted from another location onl
Pros: the car ran good and gave us little trouble
Cons: Hertz didnt honor the rate i was quoted in kayak for the daily rate and the included insurance rate. Evidently the price for a rental at the airport is double what the downtown rental is. Double the price for a distance of 10 miles away? Ridiculous! While i did book the wrong location there is no way that a rental should cost double the rate of another location that is just a few miles away! The person I dealt with was not any help with adjusting my daily rate price at all. Also the quoted insurance rate was much more than I got from kayak. So i really felt that i was ripped off and ultimately the overall experience was poor! I was very disatisfied witht he car as it wasnt even focus sized, the yaris was very much smaller than a focus. I know because I own the focus!
10.0 Excellent
26 Jan 2016
There in a Pinch
Pros: I had plans for a weekend getaway about 90 miles from my house and included mountain driving. Checked out my car tires and realized tread was showing and I was not comfortable driving my vehicle on the interstate and mountains so I ended up being able to reserve a car that night and pick it up the next morning! The car was clean and basically new (7,000 miles) and got great gas mileage and gave me the peace of mind to be driving all over the place without worrying about a tire exploding! The man that helped me was very quick and friendly. the location of the shop was near my house so I didn't have to drive very far on my junky tires. The price was pretty consistent for renting, however, we bought insurance online instead of through Hertz, which was cheaper. All around, the experience was great, good service, good vehicle, normal pricing.
Avis
avis
Car hire reviews:
Good (6.2, 7 reviews)
Car hire locations in Denver:
3 locations
Avis
Locations in Denver
1900 Broadway
+1 303 839 1280
25500 East 78th Avenue
+1 303 342 5500
3203 Quebec Street
+1 303 393 0620
  • 6.3
  • 7.8
  • 7.8
  • 5.0
  • 5.8
Recent reviews
2.0 Poor
24 Nov 2015
Pros: Picking up the car, filling out the paperwork was easy, quick.
Cons: On the day of return, we had called to ask if it would be ok that we returned by 1pm when we initially said noon and we were told that would be no problem. We were coming back to Denver from a 3 hour drive in the mountains; however when we arrived at 1:15 pm, we were charged for another full day!!!! The guy helping us was rude and short with us. The manager wasn't around at this time so we called back an hour later, she said she assumed we knew there would be a late charge; why would anyone assume that when being told it is no problem; that is something that should be stated when the question is being asked. Poor customer service, didn't feel taken care of to want to use them again.
10.0 Excellent
28 Feb 2016
Pros: Fast service, out the door in minutes with a free upgrade.
8.0 Good
3 Mar 2016
pickup location error
Pros: Avis upgraded the car for me
Cons: I searched for cars to rent from the Denver Airport. Kayak found a rate cheaper than anywhere else. What I didn't notice was that it was from a downtown location. Fortunately Avis gave me a rental from the airport. Unfortunately the rate was double what it was from the downtown location.
5.2 OK
2 Jan 2016
Cons: The Denver International Airport Avis is terribly run. They lost the SUV I was supposed to rent twice since they have no formal way of tracking cars in their lot. It took about 3 hours to finally get my vehicle.
6.0 OK
9 Jan 2016
Pros: The staff was kind and the car was comfortable.
Cons: Was a considerable wait in line. All cars at DIA are ridiculously expensive to rent. We paid approx $2000 to rent an SUV for one week. I would appreciate it if Kayak and others of influence would put pressure on DIA to offer more reasonable rates.
6.8 Good
3 Jul 2016
Terrible service
Cons: One hour and twenty minutes in line from entering the door until reaching the counter to obtain vehicle.
5.2 OK
11 Jul 2016
Cons: Checkout service employee was not friendly
Dollar
dollar
Car hire reviews:
Mediocre (3.6, 5 reviews)
Car hire locations in Denver:
1 location
Dollar
Locations in Denver
23586 East 78th Ave
  • 3.6
  • 3.6
  • 4.8
  • 2.8
  • 3.2
Recent reviews
2.0 Poor
7 Jul 2016
WRONG EMAIL WRONG PERSON
Cons: This was sent to the wrong email. All the information. The poor man' address etc were all sent to my email. I did not rent a car, some guy name Mike did, he lives in Denver, I am in Michigan. Now I will probably get emails from Dollar, which I do not want.
3.6 Mediocre
15 Jul 2016
Expensive and slow
Pros: The minivan was ok
Cons: The pickup process was interminable. The guy kept trying sell me insurance. The price was very high $150/day and ONLY a minivan was available. The checkout process took a long time to leave the lot. Drop off was slow. I paid a premium price for a mediocre product and very poor service
4.8 OK
30 Jul 2016
Cons: Nobody was available at drop off. After waiting for 30min, they tried to suddenly add upgrade charges even though I never requested/received an upgrade
3.6 Mediocre
8 Aug 2016
Cons: Car was very dirty. I usually don't care about the sound system in rental cars, but the speakers in this car were notably weak. I would mess with the bass (all the way up / all the way down) with 0 change.
4.0 Mediocre
26 Aug 2016
Cons: Waited a very long time for the shuttle to take folks to the rent cars. Other buses had come two to three times before Dollar came around. Tried to call the rental counter to inquire but no answer each time I called. Also, I'm pretty sure I paid for a mid size and they stuck me in a compact.
Ace
ace
Car hire locations in Denver:
1 location
Ace
Locations in Denver
1350 South Parker Road
303-854-9130
Airport Van
airportvanre
Car hire locations in Denver:
1 location
Airport Van
Locations in Denver
1350 South Parker Road Unit B
+1 303 854 9130
Europcar
europcar
Car hire locations in Denver:
1 location
Europcar
Locations in Denver
Please Go To The Advantage Counter
+1 720 324 2260
National
national
Car hire locations in Denver:
1 location
National
Locations in Denver
24530 E 78th Ave
+1 303 342 7373
Sixt
sixtrentacar
Car hire locations in Denver:
1 location
Sixt
Locations in Denver
8201 S Interport Blvd
+1-720-2624865
Sunnycars
sunnycars
Car hire locations in Denver:
1 location
Sunnycars
Locations in Denver
24530 East 78th Avenue
Thrifty
thrifty
Car hire locations in Denver:
1 location
Thrifty
Locations in Denver
23586 East 78th Ave
671 travellers who hired a car in Denver gave the car agency they used an average rating of 6.3

Car hire locations in Denver

Denver
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