They could not find the rental on the sistem.any place

Cons: I just can rent the car lost my money. They could not find in the system

Never Again!

Pros: Mileage was satisfactory and that's about it!

Cons: Car was a disaster! Windows were so dirty, I had to stop at a gas station to clean them inside and out. Upohlstry needs to be cleaned as there are multiple large stains, trunk had debris inside and needed vacuuming. Yellow Maint Req'd light was on. This car should not be rented agaln until the car is throughly and professionally cleaned and required maintenance is completed. Uber cars are cleaner than this rental!

Cons: I waited an hour for someone to show up so I could get a car I had reserved

Cons: I didn’t get to rent my car and I never got my refund

Pros: I liked the vehicle, there was plenty of storage space and room for the passengers. the gas mileage was good and the drive comfortable.

Cons: When I reserved this vehicle, I had several options, as far as what time I wanted to pick up the vehicle. There was a 9am, 10am, 11am, 12 noon, 1pm, 2pm, 3pm, 4pm, 5pm and 6pm, pick up times. I chose to pick my vehicle up at 12 noon. As I was going to pick up my vehicle, I realized the traffic was so heavy that I might be a little late, so I called the Fremont office and the guy told me, "we close at 12 noon, but we will probably be here until 10 or 15 minutes after noon". When I arrived it was EXACTLY 6 minutes after 12 noon, and there was no one around (except for the UBER drivers), they told me that the workers had closed up about 10 minutes early and had already gone home. I had to scramble to get another vehicle, which I had to pick up at the Oakland Airport (about 35 miles away), and it ended up costing me $125.00 MORE than my original reservation. I feel they took advantage of me and I would like some sort of refund on the extra charges they imposed on me (I think a $60 refund would be fair and appropriate!

Will not rent from this location

Cons: When I returned the car, there was some sand/dirt (nothing out of the ordinary) on the floor mats of the car. Everything else in the car was as clean as it was when I took it. However the agent told me that they would charge me $50 for the cleaning. Alternately she suggested I get the car cleaned and brought it back. Either option seems like a rip-off. When I asked her where the $50 cleaning fee was stated in the agreement, she went on to say that the agreement mentions "Return the care in the same condition as it was rented". Still I do not see where it states the cleaning charge is $50. I did not have the time to argue, so I paid the $50 and got going. I will never rent from this location again.