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Hilo car hire
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Hilo, The Big Island, HI, United States
1 Jul — 8 Jul
Same drop-off
Hilo, The Big Island, HI, United States
Thu 1/7
Noon
Thu 8/7
Noon
Driver's age:
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Hilo car hire information
| Pick-up location | Hilo |
|---|---|
| Hire locations | 14 |
| Airport locations | 12 |
Hilo car hire reviews and directory
Hertz![agency]()
Best rated
8.8 Excellent (118 reviews)
2 locations in Hilo
Hertz
Locations in Hilo
2355 Kekuanaoa Street#15+1 808 935 2898
| Monday | 06:00 - 22:00 |
| Tuesday | 06:00 - 22:00 |
| Wednesday | 06:00 - 22:00 |
| Thursday | 06:00 - 22:00 |
| Friday | 06:00 - 22:00 |
| Saturday | 06:00 - 22:00 |
| Sunday | 06:00 - 22:00 |
400 E Kawili Street+1 808 934 0302
| Monday | 07:00 - 17:00 |
| Tuesday | 07:00 - 17:00 |
| Wednesday | 07:00 - 17:00 |
| Thursday | 07:00 - 17:00 |
| Friday | 07:00 - 17:00 |
10.0 Excellent6 Jun 2021
Pros: Ease of pickup and drop off location at Hilo airportCons: Car could’ve been a little cleaner.
10.0 Excellent8 May 2021
Pros: Staff was very accommodating, rental was top notch!Cons: The website is not very user friendly
2.0 Mediocre6 May 2021
Pros: hertz car rental rep. is very nice. We cancel the booking due to we were not allow to enter HI, we arrived at Honolulu at 05:00am on Monday with hawaiin airline en rout to Hiloi, but we were not allow to unless we agree to be quarantine for 10 day,yet our time to stay in HI only 7 day, so we decided to fly back to Las Vegas the same day, we called hertz car rental and we inform that we need to call expedia.com to get the refund, the 800# weren't answer for 2 day, finally got live person answer and we were to direct to call another #, the number he gave us wes the wrong #. 3 days pass finally talked to the rep. and he said to to confirm with hertz, and they will call back, in short they told us not to expect a refund at all.Cons: We will not recommend to book anything thru racrental.com, getting a red tape all around, book direct to hertz car rental or any other well known car rental such as avis or enterprise.
10.0 Excellent4 Feb 2021
Pros: YesCons: They were very fast and efficient.
8.0 Excellent22 Nov 2020
Pros: The vehicle was ver clean and comfortable.Cons: The counter person was impersonal and unfriendly.
10.0 Excellent26 Jun 2019
Pros: Ease of picking up and dropping off. Shuttle driver and staff were very helpful
10.0 Excellent24 Jan 2019
Great customer service!Pros: Great customer service!
10.0 Excellent15 Jul 2018
Hilo, Hawaii Hertz with AlohaPros: The wonderful Aloha spirit with the employees and a very nice upgraded vehicleCons: Are you kidding?!! Nothing to dislike about Hertz Hilo Airport experience
10.0 Excellent20 Jun 2018
Easy Process. New Car.Pros: Check in an check out was fast and easy. Got a spotless car that looked new. Price was great.
2.4 Mediocre18 Jun 2018
Pack a lunchCons: There’s Hawaiian time then there’s hertz time. I checked in with the agent at the desk and they told me the vehicle I rented would be right up as it was just washed. 20 mins later I asked if they could follow up on the eta and they said “they should be pulling up any second now”. At this point my infant daughter is on the verge of a meltdown. 40 mins after signing my contract, still no car. “I just checked and they’re rounding the turn sir”. At this point I’m already checking with other rental companies to get any vehicle with A/c so I can get my family out of the sun. Advised I would have to pay the cancellation fee and weighed the additional time it would take to handle writing up another contract, we opted to wait ANOTHER 22 mins! 62 mins after signing my contract, infant loosing it, sitting in a hot [un-cleaned] vehicle, I vowed NEVER to choose hertz again. Start your vacation off correctly using another rental company.
Alamo![agency]()
9.2 Excellent (85 reviews)
1 location in Hilo
Alamo
Locations in Hilo
131 Kekuanaoa St+1 844 913 0734
| Monday | 06:30 - 21:30 |
| Tuesday | 06:30 - 21:30 |
| Wednesday | 06:30 - 21:30 |
| Thursday | 06:30 - 21:30 |
| Friday | 06:30 - 21:30 |
| Saturday | 06:30 - 21:30 |
| Sunday | 06:30 - 21:30 |
10.0 Excellent6 Jun 2021
Pros: Very convenient. Short distance from the airport. Excellent serviceCons: Price, was. Very expensive.
10.0 Excellent5 Jun 2021
Pros: The staff was very helpful friendly couldn’t make it for my reservation time and they were very gracious honored my contracts and gave me an upgradeCons: Really nothing
10.0 Excellent2 Jun 2021
Pros: Very helpful !!!Cons: We were very happy .
10.0 Excellent25 May 2021
Pros: They had a car for 1.5 daysCons: If they had cars available for most or all of my trip
8.0 Excellent18 May 2021
Cons: The staff at pick up was not Aloha friendly, but the staff at drop off was super nice and help to fill out turn in papers
10.0 Excellent16 Mar 2021
Pros: Great prices, friendly staff. Very fast and efficient check in and out.Cons: Nothing, this was the best car rental experience I have every had.
10.0 Excellent11 Feb 2020
Pros: The pick up and drop off at the airport in Hilo was the easiest interaction with a rental car company I've ever had.
10.0 Excellent28 Jan 2020
Pros: friendly staff, good selection of cars
8.8 Excellent5 Sep 2019
Pros: Very organised, great offer of options, friendly stuff.Cons: Better understanding of costumers needs.
6.0 Good28 Jul 2019
Cons: Arrangement should be made for under 25 drivers to have a chance to drive all type of cars
Enterprise![agency]()
8.9 Excellent (48 reviews)
2 locations in Hilo
Enterprise
Locations in Hilo
10 Halekauila St+1 808 934 0359
| Monday | 07:30 - 17:00 |
| Tuesday | 07:30 - 17:00 |
| Wednesday | 07:30 - 17:00 |
| Thursday | 07:30 - 17:00 |
| Friday | 07:30 - 17:00 |
| Saturday | 00:00 - 00:00 |
| Sunday | 00:00 - 00:00 |
1363 Kekuanaoa St+1 844 913 0733
| Monday | 06:30 - 21:30 |
| Tuesday | 06:30 - 21:30 |
| Wednesday | 06:30 - 21:30 |
| Thursday | 06:30 - 21:30 |
| Friday | 06:30 - 21:30 |
| Saturday | 06:30 - 21:30 |
| Sunday | 06:30 - 21:30 |
10.0 Excellent2 Jun 2021
Pros: They're quick and fast and friendlyCons: Everything is perfect, Although i got the car with few damages to it,But the girl still inspected for me and i got nothing to worry about..They take good care of their customers
8.8 Excellent1 Aug 2020
Pros: Friendly, helpful staff.Cons: The car we reserved was not ready and we had to wait about 30 minutes for them to prep another one. Since we had reserved it online, it should have been available.
10.0 Excellent18 Jul 2020
Pros: Staff very friendly and helpful. Great price through PriceLine.Cons: All the rental car places in Hilo close at 5pm. I had to rebook my flight after discovering that. They are 5 minutes away from the airport, which is why the price was so cheap. Had to take a cab to pick up the car (I called Enterprise from the airport to inquire about transportation), but they offered me a ride when I dropped off the car, which I didn’t need then. Curious why they didn’t offer me a ride from the airport v
10.0 Excellent8 Jul 2020
Pros: Excellent service I’ll definitely Use and recommend enterprise for future rentals
10.0 Excellent14 Jun 2020
Pros: VeryCons: Nothing
6.4 Good31 Oct 2019
Cons: Not at airport did not pick up or drop off, not 24 hours
5.2 Okay30 Apr 2019
Cons: All the employees I dealt with were friendly and helpful, so excellent service. I realize inventory was low, but my car had stains on the seats and scratches all over the outside body. It was embarrassing to ride around in.
9.6 Excellent25 Nov 2018
Pros: It was so fast & easy to get a rental. Both picking up & returning, service was awesome!
10.0 Excellent14 Sep 2018
Great Customer ServicePros: Attentive staff efficient and and expedient
10.0 Excellent28 Feb 2018
Pros: The staff at the Hilo airport were friendly and helpful
Dollar
Locations in Hilo
1 General Lyman Field+1 866 434 2226
| Monday | 06:00 - 22:00 |
| Tuesday | 06:00 - 22:00 |
| Wednesday | 06:00 - 22:00 |
| Thursday | 06:00 - 22:00 |
| Friday | 06:00 - 22:00 |
| Saturday | 06:00 - 22:00 |
| Sunday | 06:00 - 22:00 |
10.0 Excellent29 Apr 2021
Pros: Let switch drop off after airline messed us up.Cons: There was definitely a speed sensor that would ding when you went 56 mph. That was super annoying 😒
6.8 Good22 Nov 2020
Pros: The counter person was pretty nice and friendly. The check in and check out was really quick. We love the vehicle because it accommodated our whole family and the purpose for the rental and it was a really smooth and comfortable ride.Cons: The rental company should have cleaned the vehicle before renting it out. It was really dirty, inside and out, and my daughter found a used, dirty mask, that could have exposed us to Covid!!! There was dirt in the center council and in the storage compartments on the doors, and the vehicle looked like it hadn’t been vacuumed. Also, there were smudges/hand and fingerprints on the windows and center council. We really would expect a higher level of cleanliness during a time like this!!!
10.0 Excellent17 May 2020
Pros: very good staff
8.0 Excellent29 Dec 2019
Pros: The counter staff is very nice.
10.0 Excellent16 Dec 2019
Pros: Friendly staff, no line
10.0 Excellent3 Sep 2018
Pros: Cat was perfect size, reasonable price, service was Great!
8.8 Excellent22 Mar 2018
mazda 3Pros: car was comfortable and new, very clean. loved driving a model i havent before. dollar reps are great.Cons: the screen & 'smart' features on the car were not always working. they would often misfire. the radio was a bust, as with the screen not consistently working channels could not be used.
10.0 Excellent26 Dec 2017
Pros: Great condition and very clean.Cons: A bit expensive.
8.0 Excellent19 Nov 2017
Pros: Helpful agent
2.0 Mediocre27 Sep 2017
ANT INFESTATIONPros: The car was roomy.Cons: The car was infested with ants the whole time. I did not call because i didn't want to deal with someone hundreds of miles away. Also, I was too far from the airport to return the car and did not want to waste my valuable vacation time.
National![agency]()
9.2 Excellent (16 reviews)
1 location in Hilo
National
Locations in Hilo
181 Kekuanaoa St+1 844 913 0732
| Monday | 06:30 - 21:30 |
| Tuesday | 06:30 - 21:30 |
| Wednesday | 06:30 - 21:30 |
| Thursday | 06:30 - 21:30 |
| Friday | 06:30 - 21:30 |
| Saturday | 06:30 - 21:30 |
| Sunday | 06:30 - 21:30 |
10.0 Excellent27 Mar 2021
Pros: Very friendly, easy going and nice. Getting the car and returning it was easy and niceCons: Nothing, wish there were deals on pricing
9.2 Excellent30 Mar 2018
Great rentalPros: Fast, friendly service. No issues checking in or out. A little pricey but would definitely rent from them again.
8.8 Excellent29 Mar 2018
Pros: Friendly service
10.0 Excellent21 Feb 2018
Pros: Su at the Hilo airport National car rental was absolutely AWESOME! She saved our trip and was so kind. Thank you Su.Cons: We rented a jeep and it had no running boards which made it hard for my wife to get in out. Also it had manual locks and manual windows.
10.0 Excellent12 Feb 2018
Quick and easyPros: Very quick and easy to pick up and return at Hilo. Recommend!
10.0 Excellent22 Aug 2017
Amazing!Pros: Great service and friendly!Cons: Nothing great experience
10.0 Excellent9 Aug 2017
Great customer service!Pros: Great customer service, great people, great priceCons: I didn't like that it would have cost me $1600 more to change the drop off location to Kona. That seemed a bit excessive and inconvenient, but guess I understand they want to keep their Jeeps on their side.
8.0 Excellent25 May 2017
Pros: Ashley at the hilo airport was awesome!
6.0 Good22 Mar 2017
Cons: I returned the vehicle before office was open. When I called to check on the return attendant could not tell me th e status. She said I would be notified within 48 hours. One week later and I still haven't been notified.
10.0 Excellent26 Feb 2017
Hello HiloPros: Friendly staffCons: Hardtop extended Jeep. I wanted the short one with the soft top. It feels more like a convertible and it's much quicker to put the top down.
Payless![agency]()
9 Excellent (17 reviews)
1 location in Hilo
Payless
Locations in Hilo
1 General Lyman Field+1 808 961 0661
| Monday | 06:00 - 22:00 |
| Tuesday | 06:00 - 22:00 |
| Wednesday | 06:00 - 22:00 |
| Thursday | 06:00 - 22:00 |
| Friday | 06:00 - 22:00 |
| Saturday | 06:00 - 22:00 |
| Sunday | 06:00 - 22:00 |
8.0 Excellent16 May 2021
Pros: The staff was very friendly. They had a cancellation on a mini-SUV and gave us a free upgrade.Cons: The vehicle could have been a little cleaner.
9.6 Excellent19 Mar 2019
Cons: Everything was cool
6.0 Good24 Oct 2017
Pros: Nice peopleCons: I booked an Audi convertible but was left with a Mustang. sobI switched to a hard top sedan because Mustangs are so uncomfortable.
10.0 Excellent27 Jul 2017
Car rentalPros: Quick and easy
10.0 Excellent12 Nov 2016
Hilo Payless "High Five!"Pros: Easiest rental experience ever...so easy that I am horrified at all my previous airport rental experiences that are thought were "okay." Friendly service, fast paperwork, upgrade (very exciting) and we were off on our Hawaiian adventure in just a few minutes. Payless is curbside at the airport in Hilo, and after you walk right up to the attendant, we walked across the access road and there was our car waiting in the second row. Couldn't have been easier. I didn't get any "up sell" on insurance or coverage after firmly saying I wasn't interested. Easy drop off as well. In and out of the Payless booth in less than 5 minutes. Again, pleasant attendants and I will definitely use this company again!
10.0 Excellent27 Oct 2016
Great experiencePros: Free upgrade, very friendly and helpful staff.
4.8 Okay2 Sep 2016
Cons: Only accept Credit cards in spite of the reservation was made with a debit card!
Avis
Locations in Hilo
1 General Lyman Field, Suite 15+1 808 935 1298
| Monday | 06:00 - 22:00 |
| Tuesday | 06:00 - 22:00 |
| Wednesday | 06:00 - 22:00 |
| Thursday | 06:00 - 22:00 |
| Friday | 06:00 - 22:00 |
| Saturday | 06:00 - 22:00 |
| Sunday | 06:00 - 22:00 |
4.0 Okay30 Mar 2021
Pros: They were quick to replace the offered car, they were polite and efficient when dropping car.Cons: Not offered us a car which was undriveable due to a damaged front fender which was rubbing front wheel. The cars, inc replacement were filthy.
Budget
Locations in Hilo
1 General Lyman Field+1 808 935 6878
| Monday | 06:00 - 22:00 |
| Tuesday | 06:00 - 22:00 |
| Wednesday | 06:00 - 22:00 |
| Thursday | 06:00 - 22:00 |
| Friday | 06:00 - 22:00 |
| Saturday | 06:00 - 22:00 |
| Sunday | 06:00 - 22:00 |
10.0 Excellent19 May 2021
Pros: Staff was super helpful and, as always, full of the aloha spirit!!🤙Cons: Nothing. All was excellent!
10.0 Excellent10 May 2021
Pros: Drop off was super easy; the staff was super helpful and very sweet as she upgraded us to a bigger vehicle during our stay. Couldn’t have asked for a more pleasant interaction.Cons: This is not on the staff but ensuring there is a new battery in the key fob is important... there were a couple of times where I wasn’t sure if I was going to be able to lock/unlock the vehicle at some of our destinations. Spent $5 to replace the battery and it worked just fine afterwards.
10.0 Excellent20 Jul 2020
Pros: She was niceCons: although she was nice, she should have pointed out the rates, bcoz the counter girl surely made sure i noticed it now that im away from the counter.
6.4 Good27 Aug 2019
Pros: Staff rushes you and does not make you feel valued, then again local people seem to not like tourist.Cons: A sense of friendly from the staff in Hilo would be nice. They are very unwelcoming.
10.0 Excellent16 Jul 2019
Cons: We had a great car and the unlimited miles were awesome! We had a great time!
3.6 Mediocre1 Apr 2018
We were given a Jeep that only could sit 4 people we had 5Pros: The car was in decent condition.Cons: We were given a Jeep that only had seats and belts for 4 people we had 5. They tried not to tell us we had to pay to upgrade for a larger car. When I booked the car I picked one to sit 5 people. We had to wait a long time and argue to get the car we booked.
6.4 Good28 Jul 2017
Cons: Agent asked me to read and write down the mileage. This appears to be their standard expectation which I am not accustomed to. To make matters worse, I had a hard time figuring out how to find that info on this car. For a rental that comes with unlimited mileage, this seems totally unnecessary.
Thrifty
Locations in Hilo
1 General Lyman Field+1 877 283 0898
| Monday | 06:00 - 22:00 |
| Tuesday | 06:00 - 22:00 |
| Wednesday | 06:00 - 22:00 |
| Thursday | 06:00 - 22:00 |
| Friday | 06:00 - 22:00 |
| Saturday | 06:00 - 22:00 |
| Sunday | 06:00 - 22:00 |
8.0 Excellent2 Sep 2020
Pros: Employees were so incredibly friendly, vehicle was clean.Cons: Breakdown of charges on receipt. I wasn’t aware there would be an extra $200 hold and it scared me.
5.2 Okay18 Feb 2020
Pros: Yes, and yes.Cons: The price of the rental could have been way better. The shock came with the added fees at the end of the rental...$91! It was already over $50 per day, and then I added a $10 per day upgrade to get a better car than a Spark. So that last chunk of money just added insult to injury.
6.4 Good4 Nov 2019
Pros: Very friendly staff. Good price. Car mechanically ok.Cons: Car had a lot of scratches and dings. Interior reeked of smoke
2.0 Mediocre12 Aug 2019
Cons: There was a long line and only one representative. She was still working on the first person after 10 minutes, then she went to another desk to take in a return. We went to National and drove away before she got to the second person. We were number six.
2.0 Mediocre9 Apr 2019
Pros: Nothing they couldn’t honor our reservation didn’t have a car ready for us...Cons: They could have let us know in advance if they wouldn’t have a car for us...
10.0 Excellent5 Jan 2019
Pros: Great, fast online process and terrific service at checkin and checkout!
10.0 Excellent28 Aug 2018
Great vehicle and pricePros: The vehicle was awesome! All the bells and whistles
10.0 Excellent21 Jun 2018
Pros: Personal was very pleasant, courteous, pleasant, efficient and professional. I got the car I wanted. I was very pleased.Cons: I have no complaints
10.0 Excellent3 Jun 2018
Drop off at hilo airport was a breezePros: Drop off to take off was seamless at Hilo airport.Cons: Nothing
8.4 Excellent6 Jan 2018
Pros: Very accessible for 4 people and gave us tons of room to pack out for each daily adventures on the big island.Cons: There was a terrible odor that we believe might have been soy sauce. It was really bad after the vehicle sat locked up in the heat. It wasn't as strong by day 4.
Sunnycars![Sunnycars]()
2 locations in Hilo
Sunnycars
Locations in Hilo
1363 Kekuanaoa Street
Hilo International APT
Recent reviews
Easirent![Easirent]()
1 location in Hilo
Easirent
Locations in Hilo
Hilo International Airport
| Monday | Invalid date - 23:59 |
| Tuesday | Invalid date - 23:59 |
| Wednesday | Invalid date - 23:59 |
| Thursday | Invalid date - 23:59 |
| Friday | Invalid date - 23:59 |
| Saturday | Invalid date - 23:59 |
Recent reviews
367 travellers who hired a car in Hilo gave the car agency they used an average rating of 8.8
Car hire locations in or near Hilo
When to book a car hire in Hilo
Average daily price per month
Car hire prices as pick-up date approaches
Top tips for renting a car in Hilo
- 25% of our users found a car hire in Hilo for £39 or less
- Book your car hire in Hilo at least 1 day before your trip in order to get a below-average price
- Intermediate car hires in Hilo are around 33% cheaper than other car types, on average
FAQs about car rentals in Hilo
Some car hire companies in Hilo which have updated their car rental health and safety policies due to COVID-19 to make sure vehicles are clean and disinfected include Budget, Avis and Thrifty
On average a hire car in Hilo costs £45 per day.
Based on ratings and reviews from real users on KAYAK, the best car hire companies in Hilo are Alamo (9.1, 108 reviews), Enterprise (8.8, 67 reviews), and Hertz (8.7, 123 reviews).
The average price of fuel in Hilo is £2.44 per litre over the past 30 days. Filling up a tank of fuel costs between £29 and £39, depending on the car size.
Economy (Ford Fiesta or similar) is the most frequently booked car hire type in Hilo.
Car hire companies onsite at Hilo Intl airport include Budget, Avis, Thrifty and Dollar.
Car hire companies that offer shuttle or pick-up services from Hilo Intl airport to off-airport locations include Budget, Avis, Thrifty and Dollar.
Take a look at our extensive car hire location map to find the best car hire deals near you.
A Economy car hire in Hilo costs £36 per day, on average.
A Intermediate car hire in Hilo costs £44 per day, on average.
A Full-size car hire in Hilo costs £48 per day, on average.
In Hilo, cars are most frequently hired at Budget 1 General Lyman Field (3 miles from city centre).
On average hiring a car in Hilo costs £313 per week (£45 per day).
On average a car hire in Hilo costs £1,339 per month (£45 per day).